Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
After 10 days of booking the cylender has not supplied to me I also send a mail to area manager delhi Mr. V. Verma in this regard but I am still looking his response.
Kindly send the reply as soon as possible.
Customer No. 12802
Dinesh Kumar Sah
[protected]

M/s. Sahid Shyam Singh Indane Gas Service located in Vill.:- Farrukh Nagar, Distt.:- Gurgaon, Haryana not provide Cylinder Booking. I have booked my cylinder before 1 month & 5 days but still they not provide me current booking as they say that your time period is still pending. We are six candidates in our family but how can we survive on 1 cylinder for 1 & half month. Kindly suggest what can I do ? Here (Shree Shyam Singh Indane Gas Service) no one hear about this. Kindly do the needful at earliest.

Thanks & regards,
Kapil Bhardwaj

Dear Sir/ Madam,

This is to bring to your kind reference that my father Mr. Biswajit Das is a resident of S.V.Road, 9th Lane, Birati, PIN - 700051 is a consumer of Indane gas service under Indian Oil Corporation. with the consumer no 034832. Now our distributor Seba Fuel, Chowdhury Para Road, Nimta, Kolkata -700051 with code no. 99193131of phone number is 25273434, 25270535 tells us that for booking we have to wait for 21 days after the last delivery date. Is there any Guideline from your side reffering the same.
If not please take necessary steps as we are paying the service tax. So its better take necessary actions to resolve the same.

Thanking you
Partha Das

I have booked the request for cylinder on 02.02.10 (booking no is :187) with M/s Sonam agency at Patna. But I haven't got the supply till date. The vendor is forcing me to got it from the godown. I had complain about it many a times to our distributor, but o action has been taken yet... so please look after it..

Dear Sir

Kasana Gas Agency in Noida, Uttar Pradesh supplies Indane gas cylinder. My consumer number is 5328. We put in a request for gas cylinder on February 22, 2010. The Kasana Gas Agency has not sent the cylinder yet. We have called them up at least 5 times. Everytime, the Kasana Gas Agency attendent says the gas would reach you by evening. Their Gast tempo does come to our locality in Sector 82, but the Kasana gas agency tempo sells cylinder in black.

The Kasana Gas Agency is extremely notorious in the supply. They are involved in black marketeering in a big way. We, the consumers, are bonafide proof of it... Today is the 11th day and the Kasana agency is yet to send the cylinder.
Please do something and let us know what more we can do in this matter...

thanks
regards
raman kirpal

I have booked Gas via phone at Indian Oil Corporation Kochi[protected], but was not delivered gas cylinder after several reminders. I had done the booking on 20.01.2010.

My Consumer No is 5801. When I called up the delivering agency, Pooja Gas Agency, NGO Quarters Road, BMC P.O, Thrikkakara, they are saying that within two or three days, it will be delivered , but till the date I have not received the same. What they say is that when they had come with the cylinder , we told them that we dont have empty cylinder and thy have taken it back , but nothing of such sort has happened as they say.

I doubt they are selling the cylinders unauthorisedly in black market or some hoteliers. This is too pathetic and I am reallly fed up calling the Pooja Gas Agency and IOC.

Please take necessary steps to make the delivery at the earliest.

Thanks & Regards
A J Johnson Anthraper
Parkil House, Satellite Town Ship,
Kakkanad P.O
Kochi- 682030

I have some complaints against the only petrol pump (without any name plate) situated at Malancha Road, Kharagpur, West Bengal .This is the only petrol pump in the area and this takes a very good(bad ) advantage of it.First of all the staff is very rude and rough in behaviour. They sit in the office and do not come out of the office and insist us to park the bikes or cars and approach their office for a ticket or a coupon. Then arrive back to the bike and approach the pump and take the petrol. They also jump the meter so that you are getting the less petrol always. Often there is a knocking sound in the engine after filling from this pump. They shut off the petrol pump by the 9.00 pm.In any exigencies in night, there is nobody to provide the petrol. There is no provision of air for the tyre. machine is there but i did not find even one single day when it worked.When I complained all this to the manager, he said he is not able to do anything about it.Morever they are providing only speed petrol at the pump.They are exploiting the situations just because they are the only pump in the near by area.I dont know if the condition going to improve here. It is really frustrating

We have all complained about the gas cylinders being underweight or not getting dlievered on time. If its the same problem in all cities, it cannot be that all suppliers are lazy of not wanting to work. Everybody cannot keep the phones busy or just be a cheater. Why dont the companies do anything about it. I have never seen any survey of Indian Oil asking my opinion as a consumer. I have never seen any Indian Oil officials reply to our complaints here on this board. Are they sleeping or they are also busy seelling gas cylinders in the black market?

sir

I am consumer having consumer no. 17209 of NARESH GAS DISTRIBUTER, PURSUDIH, JAMSHEDPUR, UNDER INDANE DISTRIBUTER, BISTUPUR,JAMSHEDPUR,JHARKHAND.

I booked for gas refill on date 06.02.2010, but till date I dont get the refilled gas cylinder till date .
I had taken last gas cylinder on date 21.01.2010.

The staff of the distrubuter misguide us after several complain regarding the supply of gas cylinder.

This is for your information and necessary action please.

Thanks

Sir,

I get my Indane gas refill from Venkatasai Gas Agencies, Madhapur, Hyderabad. They do not deliver the cylinder/ refill on-time. They usually say that they will deliver the refill one week after booking but this never happens. Its 15 days since i booked my refill and every day they say they will deliver it "today".

The people who take the call don't even have the courtesy to listen to what you have to say. They just bang the phone down, even if you speak to them. Kindly look into this matter.

I'm sure i'm not the only one facing this issue with Venkatasai Gas agencies.

Thanks

have been trying to book my cylinder for the last 7 days, but I am unable to contact any of their numbers. Always the phones are ringing or busy. 24 hour booking no.[protected] &[protected]not recieved) as well as the helpline nos. are also not responding.

Please get my complaint solved immediately and arrange to get the gas booking . The agency never provide good service . i[censored] can cancilate the delivery certificate of Dixit gas agency Khicharipur Delhi -91 definatley u should do. bcz i think everybody face the same problem of our area. except their family & known person .is this service for only their known person or public ????


Thanking you,

ravi bisht

M/s Dikshit Gas Agency Khichripur delhi 110091 (Indane Gas) is the distributor for our area. When ever I try to booked the gas there phone line alwayes remains busy , not answering mode and if mistakely they receive then he made endless hold. I have been trying for more than 7 days) over phone continously for booking the gas cylinder. But am very sorry to bring to your notice that there is no response from them. The tel. nos. provided by them[protected],[protected] remains busy and not answering, the gas has not been booked. Every time I have to face this problem for booking of gas cylinder

I am frustrate their unreliability. i want to ask u ??? is they are working for serve or trouble??

pls hardly action for Dikshit Gas Agency Khichripur delhi 110091
They have busy cont.[protected],[protected] every time,
we go them on office(Dikshit Gas Agency Khichripur) booking the gas they have return. said booking only for phone

Hello,

This complaint is with respect to Petrol filling in my car on Feb 26, 10. I had visited Madhu Enterprises, HAL Main Road, Kodihalli, Bangalore for filling Gas in my Car. I had filled Gas worth Rs 1500, while filling the petrol one of the guy distracted me asking for my Credit Card so that he can swipe the payment. My attention got diverted and i believe that’s when the crime was done. Normally after filling the petrol i check meter to get an approximate idea of how much gas has been filled. I found that the meter did not give me the readings that i normally get after filling Rs 1500 worth of petrol. I still went ahead hoping that the reading may change, however it didnt. I went to the petrol pump next day with the complaint but was a waste. Request you to pls take corrective action against this particular Gas station since there are growing numbers of complaints against them.
Pls let me know if you need further information.

Thanks
Dharmesh

I am Roopak Krishna who is a resident of Bangalore from last 10 years. I have seen malpractices in Bangalore through out in petrol filling stations, where the staff who is interacting with the consumers are primarily involved.

I may be reiterating the story which be written by many here, but i have tgo, coz, i dont know what is the solution for this.

I entered Indian OIL pump at Mathikere (On road to Yeswanthpur). I was in my car which is Kerala Registered. Folks called me and made me come to two wheeler filling line. i told to fill my tank for Rs 1000. The fellow staff did not preset the figure, but he started filling. Immediately after he started, both of them called me from behind to ask, whether i am paying by card or cash. i understood the trick and stayed concentrated to the dial. They filled for Rs 10 and stopped. pretended to be having some problem with the machine again he resetted and started filling. After i finished i saw my cousin which was along with me in the same pump in different car had a similar bad experience , where he asked to fill full tank. He rushed to me immediately and told be to be cautious.

This is my 4 th experience with India oil pump alone. Getting into a petrol pump has become scary these days. This is too much. Why are we not able to regulate this. I madiwala petrol pump i faced the similar problem and i tried escalating this to the officials there. The response from all were heartening coz, all of the staff were a part of this game and at the end of the day take a share of this home.

i booked gas cyllinder on 17 january '10 but it hasnt been delivered by Raghu Gas Service(code[protected] [protected] @ kamla nehru mrkt, khandsa road, gurgaon 122001
these people are always late in delivering gas cylinders, we have to make several rounds of their office to obtain the cylinder.

MY PHONE NO. IS - [protected]
GAS CON. NO. IS - R-26876


PLEASE DELIVER AS SOON AS POSSIBLE. THANK YO

Iam having DBC connection with VIRGAS Indane gas agency in west mambalam chennai-33. THe supply is not very punctual for the past six months. very irregular in supplying gas cylinders as we are facing acute shortage of indane gas cylinders. our main purpose is for cooking and as i am having double bottle connection they are supposed to supply gas cylinder as and when i use to place refill. This time i made a request for around 10th feb, 2010 but till now they are not able to supply a cylinder. i feel some malpractices are going on and it is the right time to regulate the supply of indane gas cylinders for the consumers. I wish to say that i am registered with Indane gas agency (VIR GAS) as early as sometime 1980. For the past one year the agency is not able to meet the demands of its customers.

hope some proper action may be taken against the said aagency,
with regards
sd. tkumaraswami[protected].

Dear Sir,
I am a Indane Gas customer with karuna Gas Agency, INDANE distributor,32,surendranagar,west high court road Nagpur [ph no.[protected]] and my consumer number is 57201. I have booked for a refile on 04th January 2010 over phone. They replied that they will Distribute with in a week.Its been 53 days,but they have not delivered yet.when i tried to call they hardely pick up the phone.and sometimes just pick & hang up the phone.they are dealing very badIly and their behavior is intolrable.My cylinder is empty due to abnormal delay.They are not ready to listen to customers and are dealing the customers very badly.
This happens to lot of Karuna gas agency consumers & consumers are not having much time to call them whole day waiting for them to pick up the phone. Please take necessary action.
Thank you

Your agency in Trichur Kerala M/S SAINIK Gas Agencies is not supplying the Gas IN TIME, EVERY TIME. They take their own time to supply, neglecting the customers requiremnent totally. While calling up and asking for the status they don't even respond properly. It's a shameful fact that Indain Oil being a Fortune 500 global Company, your extended arms are behaving such irresponsibly and using filthy languages.
It's high time you train your dealer network properly to talk to customers. The Sainik Agency people are talking as if they are giving us something free of cost. You should educate them to behave in a cultured manner and should take stern action those violating your culture.

Thanking you and looking forward to your prompt action


Sincerely yours
C.P.Suresh
Trichur
Kerala

dear sir,my name is manu vedwan and my customer number is 27977 enrolled with AVTAR GAS SERVICE, shop no.-5,AL MARKET,SHALIMAR BAGH,DELHI, i wanted to double my cylinder but the attitude of staff there is very ridiculous and humiliating,and as per their version i have to bear it ,they told me that all the formalities which were followed during the issuance of first cylinder are to be followed again and this is the norm,and do whatever you can do at last5 you have come to us, when i tried to contact their owner they declined to give his phone number,and to divulge detail when i can meet him.

I am requesting for refill cylinder for past 20days and also has registered through toll free no.1260 but still I have not received cylinder.On calling on the no. mentioned on the slip no body pics up.the weight of the cylinder also varies from month to month due to which we need to refill the cylinder in 15 datys.We are trying to contact in every possible way but to no avail.......Please help us to get the cylinder refilled asap.PLEASE HELP.............
Gas Agency:Nath Traders
Location:Kalkaji,GK-1
Our Gas No.16844
Date of Booking:20-Feb-10 as per their records
Our Contact No:[protected]