Indian Oil Corporation [IOC] Complaints & Reviews

Indane Gas — Delivery Exceeding 30 Days after Booking

CYLINDER NOT SUPPLIED
SIR,
Last month on19/11/2007, I had booked a cylinder with M/S Dum Dum Gas Supply Agency, West Bengal. My consumer number is 37133. Till date, the same is not delivered to me. Every time I try to call their number 25484328/4683, the phone line is coming engaged for 40-45 min & when I get the connection the reply from other end was like “already the delivery is on his way to deliver the cylinder.” This is happening for last 25 days .The minimum booking period mention Ned from Indane is 15 days and the customer is suppose to get the cylinder within 10 days of Booking. But if you’re agency takes 20 days to deliver one cylinder, it is not possible for any family to survive. This is sure negligence of work & the bunch of irresponsible people at Dumdum Gas supply Agency. I request you to please look into the issue.

Indane Gas - supply of gas cylinder by Indane gas West Bengal ... I would like to lodge complaint against P.L. Gas Service, gas agency in A ... My consumer No. is PL-2884 and my cell no is [protected] ... dear sir, my booking no is 2584 with P.L. Gas Service, Borla, KOLKATA 154. I am gas booking 5.9.2009 but till dated not received My Gas.

Hum ko black me cylinder chaiye.
bhaiya dilli me kise blackiye ka no de do!
hum ko urgentle chahe.
patel nagar ma
konho bhaiya hamri madad karo
tum logo ko to roz koi blackiya cylonder deta hai
madad karo

Amitji,

You can follow very simple process to solve your problem.

1]. Go and Complain to District Supply Officer of your area.

2]. In Case District supply officer dosent' responde you, or refuses to entertain you complain. Ask him to register a complain against him also at Central Vigilance Commission - Delhi.

you will get the solution of you problem.


F.Y.I.
CENTRAL VIGILANCE COMMISSION Satarkata Bhavan, A-Block
GPO Complex, INA
New Delhi - 110 023
TEL :[protected]

FAX : 24651010

Dhruv Gas Service / LPG Gas — Delay Delivery

Sir, mera Cunsumer No-5005, aur Booking No-8007, Dt:[protected], hai jo ki aaj 2, pm tak mujhe gas nahi mili hai jabki mere bacche ki tabiyat kharab hai aur mere ghar me gas kal se hi nahi hai so main morning me aaj hi Gas Agency me gaya aur bola ki sir abhi tak gas nahi mili hai to staff aur manager ne kaha ki jao abhi 3, din ke baad hi gas milegi maine Complaint Book mangi to wo mere per Chillane lage aur mere sath miss Behave kiya aur Gali dene Lage aur bole ki jao jaha marji Complain kar do hume koi bhi kuch nahi kar sakta hai karan ki har Dept: me hamlog Riswat dete hai kahkar bhaga diya aur mujhe Complain Book bhi nahi di so sir plz inquary kar Dhruv Gas Service site No-3, Ranijashi Road New Delhi-55, ke Maneger per karwai ki jay aur possible ho to mujhe bhi nform karne ki kosis kare ok thankx. Mobile: [protected]

i agree and facing same problem from same supplier.

I agree and facing similar problem from same supplier and company.

I also agree.

I agree and also have similar problem from same supplier.

I agree and want that some positive action should be taken because i am also facing similar problem from same supplier and ompany.

i agree.

Hi There!


Have booked Gas 15 days back, but, yet not delivered. we are trying to contact our Agency holder M/s Shrangeri Enterprises (Gurgaon) Haryana for the complain in this regard, they are not responding well and saying that you are not only costumer for us and also their is a huge pendency for delivery. (( IS THIS FACT ???????))

When we tried to purchase gas from their Gas Hooker, was ready to provide gas but in Rs. 550/-. when we negotiate and ask to give some discount in their rate, he replied that we have to give Rs.150 per cylinder to our Agency holder M/s Shrangeri Enterprises (Gurgaon) . and give reference that he is supplying Gas in market to Gas Refiller @ Rs. 600 per cylinder and giving us on Rs.50 less.

After Explaining these all, we have simple question that IS THERE ANY CONTROL ON GAS DEALARS?? AND HOW CAN A MIDDEL CLASS FAMILY CAN SURVIVE IN THIS CONDITION????

** I Have some snap of gas Refiller, can provide you, if required by you.**

We can request only in this regard, and needful action is in your hand.


Thanks
Rahul Gupta

please put a complain on http://webapp.indianoil.co.in/paribhavam/?toMktgIS=2

the copy would contact you for further details and next time you will get it very soon after the order. i had put a complain on the website and got contacted by the company within 2 days.

i agree meenakshi indane gas is most worst gas company in mayiladuthurai

delay in delivery of gas cylinder
Honerable chairman,
Indion Oil Corporation.
subject:- regarding Misbehave I O C STAFF. DATED:-16TH APRIL 2010

Dear sir,
I would like to bring litigation against M/S KIRAN GAS SERVICE 53, PRITHVI RAJ MAKT OPP.KHAN MARKET NEW DELHI :-110003 PHONE NO :-[protected]/24611476 .The agency does not deliver of gas cylindre after booking within three days.the agency dont have proper data for his customer .Agency dont have trand staff talk with proper manner.One of I O C staff very Aggressive/Misbehave very very badly with my wife KAMLESH .The agency staff name is Mis. ANJU Mr.pandy . I dont except from this type attitude INDIAN OIL CORPORATION . Kindly explain & do needful.
Isincerly request you taken necessary action.If not I will loose confidence on I O C administration.
Thinking you KAMLESH CUSTOMER NO 6772H
C P VERMA 1720, BHAGWANGALI KOTLA MUBARAK PUR NEW DELHI 110003
[protected]
cc.MIN.
cc. hdq

I am a customer of Indane Gas. My distributor Paruvelil Gas Services, Chengannur, Alappuzha, Kerala. is not supplying gas regularly. My consumer no. is 17348. I have booked for refil on 23/028/2011. My booking number is 240. Then this agency told me "your gas is not booked " .
I request the Authority to intervene and take necessary steps so as to get the cylinder immedeiately.

SIR, , I had booked a New Connection with M/S Kaptan ganj indane gas service kaptanganj kushinagar up Site No.675, Dharam raj s/o sri sukharaj vill chandrapur post Bodrawar Disst kushinagar up .When I went to the agency to enquire about it, the staff had used filthy language against me & not issued new connection. I request you to please look into the issue.

Regards,
Dharam raj
vill chandrapur
post Bodrawar
dist- kushinagar
u p
ph -[protected]

booked a cylender on[protected] but till now the cylender is not given by the dealer on dated[protected]. i booked my cylender at kaptanganj indane gas service kaptanganj kushinagar distibuter of indian oil corporation ltd., Gorakhpur . my consumer no. is 000259

Indane-LPG gas — Late delivery of the cylinder and extra transportation charges.

Name:- Ramesh H Radia.

Consumer No:- 132479

Cylinder Booked On :-30/06/09

Cylinder received after
three four reminders on :- 14/07/09

Transportaion Charges :- Rs. 10/00 extra charged for transportation.

INDANE LPG GAS Cylinder — No delivery of gas cylinder

Me Jain gas agency faridkot punjab ka grahk hu. mera custmor no sp 6298 hai Hame jain gas agecy kaphy der se preshan kar rai hai. cylinder ki booking 22 din se pehley nahi karte .booking ke baad cyliner ki dilivery kabi bhe 10 din se pehle nahi huey, is bar[protected] ko [protected] phone se cylinder book karyaia tha. jis ki dilivery dubara phone karne ke babjud abhi tak nahi milie.

gas agecy walon ka behave bhi achha nai hai. dilivery dete vakat cylinder ka weight bhi nahi karte.aur purane diye gaye cylinder serial no. ki maang karte hai jab ki hum indane ka cylider hi vapis karte hai

Indane Gas — Late delivery and extra charges

Late delivery and extra charges for delivery. poor customer service,
No proper reply from the office.

L P G Gas Cylinder INDANE — NoDelivery

Dear Sir,
INDANE L P G Cy lender has not delivered Booking No.262808 Dated.19/12/2011 Con.No.17281of M/s SHEELA GAS SERVICE Ramgarh Colony,Kanpur Road, Lucknow.
Narendra Singh
MD-1/209 LDA Colony,
Kanpur Road, Lucknow.

This is total Monopoly... and we have to do something about this

Dear Sir/Madam,

I am a LPG Indane Gas customer with "KANDHARI GAS"(Plot no-2,Pocket A-00,Sector-2,Rohini,Delhi-85).My connection no is
"Ka-18474".Distributer is not suppling me gas inspite of many request and personal visits.They refused to book for supply.Whenever they book ,they do not supply the gas even for 20-30 days .
Due to this I am facing problems.Distributer may kindly be directed to book the gas and supply it immediately.

Thanks,

This is bring to your notice that our gas from the citizen agency, Alaknanda, market, near tara apartment, here when ever we call the phone call is always busy, sometimes they not picking the phone, their rude attitude towards the customer making to enforce me for taking a proper action.

nobody taking the quick action and complain it.

kanchan

Dear sir,
I have booked one month back.They have not supplied till today.please do needful
with regards,
pranbandhu
Nagpur

Non Supply of cylinder
Dear Sir/Madam,

I am a LPG Indane Gas customer with "KANDHARI GAS"(Plot no-2, Pocket A-00,Sector-2,Rohini,Delhi-85).My connection no is
"Ka-7512". I book the gas 15 January 08, today is 30-1-08, no cyliender reach at my home. Distributer is not suppling me gas inspite of many request and personal visits.They refused to book for supply. Whenever they book ,they do not supply the gas even for 20-30 days .
Due to this I am facing problems.Distributer may kindly be directed to book the gas and supply it immediately.

Thanks,

Ashok H. Ayalani,
“Shivam” Talawadivas,
MORBI-363641 Date: 16/04/2008


To,
M/s. Parekh Indane,
Savasar Plot Main Road,
MORBI.
Dear sir,
CUSTOMER NO - 00916
NON SUPPLIANCE OF GAS CYLINDER

I the undersigned - Ashok H. Ayalani single gas cylinder holder having your customer No.00916. As you are quite aware that I am experiencing difficulties from your end for non supply of gas cylinder and even not positive response from your office.
In the past I had been conveyed that as per rules a customer can rebook a cylinder after passage period of 21 days of booking date. Until and uptil it was going on as per rule conveyed. All of a sudden on 04/04/2008 on a entitle date of booking(as conveyed ) it was conveyed that there is a change and now entitlement new date will be 09/04/2008.It was conveyed that as per new rule now entitlement for enrolling for fresh cylinder demand eligibility criteria has been changed from date of booking to date of delivery of cylinder As desired, the demand was enrolled on 09/04/2008, but with sorry to state that in spite of having a single cylinder myself and my family is awaiting for the arrival of gas cylinder. In spite of repeated request of mine for suppliance of gas cylinder immediately as I am a single cylinder facility holder, but we have been not supplied still date. When I visited the office of your, it was learnt that Only cash and carry supply is available and I was advised that I may not be entitle for the cash and carry supply scheme. By launching new scheme of CASH & CARRY it must have benefited to you certainly but at the cost of the sweated money earner like wise me. Since last three days on inquiring in the morning for fresh cylinder it is conveyed that gas cylinder Rixa has already left the office/ godown. On enquiring at evening it is conveyed that Driver engaged in distribution of gas cylinder is tired after distributing 125 cylinders. This is a story repeatedly conveyed since last three days.
If a person like me being a regular customer of Indian oil corporation Ltd., since long have to face so may difficulties only because of distributor it is REALY SHAMEFUL After enrolling myself as a customer since long back who have never though of other alternative& MY BLIND FAITH IN IOC WAS A SAD MISTAKE. It is very difficult for any one to live without alternate arrangement and without LPG for continuous 13 days suddenly. (From the 04/04/2008 to till date).
If a customer like me have to face such difficulties for having a gas cylinder who is responsible either IOC or distributor?

Only because of the rule and regulation framed and changed by you at your will from 4/4/2008 till uptil date myself and my family is facing physical and psycological disturbance and which tarnish my social image - which give my a thought of going for litigation either through Court of law or Consumer forum.

Yours faithfully,

(A H Ayalani)
Copy to:
Indian Oil Corporation Ltd.,
IOC Bhavan, 1st Floor, LPG Division, Race course Ring Road,
Rajkot.

I have book for riffle a cylinder on dt.05.12.2008 vide Booking No.is 2811 but I have not received as on dt.02.01.2009. I am a double Cylinder holder consumer. Two of my cylinder is emptied since 11 days .I have given reminder to my supplier RADHA RAMAN GAS AGENCY. But they are not given any response in my serious condition. There are two Tel.No.but always busy, So I am very fade up with above Agency Please help me.
My Consumer No.is 5956 of 98, Niranjan Pally, B-Block, Sonali Park, Bansdroni, Kolkata-700070.

To,
The Vigilance Manager,
IOC Ltd.
Kolkata.

Sub.: Irregular distributions and malpractices, maladjustments of domestic booking of LPG cylinder by “Mahaprabhu Indane Service” of Ram Sita Para, Nabadwip, Dist.: Nadia, W.B. Premises No 20.

Sir, I beg to let you know about the seriousness of malpractices of distributions maladjustments of booking Domestic LPG Cylinder that is prevailing by the “Mahaprabhu Indane Service” Premises No. 20 of Ram Sita Para, Nabadwip, Nadia, West Bengal-741302.
I hereby producing some of the items regarding my complain as follows:
1. As per local “Indane Service” order booking of cylinder are not accepted by the Company before 21(Twenty One) days from the date of last supply. But it is often seen that though booking is accepted after 21(Twenty One) days as shown in Domestic Consumer Gas Card the same booking date is varied from one date to another by the sweet will of the management which are not shown in the Consumer Domestic Card i.e. I booked refill order on 01/10/2008 and 15/12/2008 but the changed date subsequently shown on 19/10/2008 order No 8626, Cash Memo No 8546 and 29/12/2008 Order No 15749, Cash Memo No 15704 respectively. Without entering these changed date and no in Domestic Consumer Card issued to me.
2. That in support of my statement regarding the irregularities I beg to mention the Xerox copy of Domestic Gas Consumer Card on which shows the booking particulars.
3. As per Domestic Gas Consumer Card booking date and supply date varies as such shown below:
Actual date accepted for booking after 21(Twenty One) days after the last supply and varied date (29/12/2008) at least 15 days after the actual booking date (15/12/2008) i.e. (21+15) days = 35 days + supply date after the varied booking date (29/12/2008) which is not less than 7 days i.e. 35 days + 7 days = 42 days. Now it is for your kind notice may I ask you how many days a cylinder of 14.2 Kgs can be utilized by a family?
4. That it is seen some opportune persons are getting gas before some of the unfortunate persons like me which may be kindly verified.
5. Under these may I request you to enquire about the irregularities of malpractices, maladjustment as I stated against the “Mahaprabhu Indane Service” Ram Sita Para, Nabadwip, Dist.: Nadia, West Bengal, Pin. Code 741302. Premises No 20 and necessary action may kindly be taken.

With regards,
Date:
Place: Nabadwip. Chandan Mukherjee
Teghari Para,
43, Kali tola Road,
P.O:Nabadwip, Dist.: Nadia.
West Bengal – 741302.
Consumer No : NGS 3902
SV No.: 203737

my consumer no. is 163333 with gas o indane agency, dawa bazar indore madhya Pradesh. i booked my cylinder on 13.01.09 but it is not supplied even till now . Please look into the matter and do the needful.
Waseem Ahmad
indore

Dear Sir,

I have not received cylinder against booking of[protected] till date. Several times I have visited and requested them to send cylinder . They just assured and don't supply the cylinder.

Kindly arrange to take proper action and reply.

Regards
R.S.Verma
28, Ganga Vihar Colony,
Jodla, Sikar Road, Jaipur
M-[protected]

Hi,
I have been using the service of Indane gas through its franchiee " Yadu Gas Sewa", Sahibabad Industrial area since 6 years.My conusumer number is 15476. The phone number for this franchiee is[protected]. I have not faced any kind of problem with the services of yedu gas till jan 09. But from that month onwards it is being my duty to call at least 4 to 5 times for gas delivery and to wait at least 10-12 days. Top of that every time I called up to that number I get the same reply that "sir aaj nehi to kal apke ghar cylinder aa jayega". Please look into this matter.

goto iocl site. log in ur complaint. see how he runs to u to solve ur issue.

Dear Sir,

I have booked gas cylinder before 25 days ago but gas cylinder has not delivered till now, when enquired at the agency, they are not giving proper response. you are requested to please look into the matter and instruct them for timely supply of cylinder because another cylinder is nearto empty and i have only two cylinders then it will be great problem if cylinder will not be delivered within 1-2 days.

Details are as under:
Agency Details:
Mahesh Jyoti Gas Agency,
Indane Gas
1, Jamuna Nagar, Lal Bagh Road, Indore
Contact:[protected],2368975


Consumer Details:
My Customer No.: 21874
Pankaj Pabaiya,
49-B, Neminagar , Jain Colony ,Indore 452009.

Thanking You.
Nation's Faithfully,

CS Pankaj Pabaiya


Agency name : Mahesh Jyoti Gas Agency
Address:

same thing in my area too..

Jay Gas Agencies,
Indane distributor,
25-56 A, Tvm main road
marthandam-629165
ph. 670700, 670070 (they will not pick up phone i[censored] call)

SIR,
I had booked a cyllinder with M/S raghu gas service khandsa road gurgaon on 10.12.2009. My consumer number is 21585. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had said that it will take another 4-5 days . sir we have been facing this problem every time . I request you to please look into the issue.

thanks & regards
S K BAJAJ
Consumer no -21585

i am indane gas customer at dhanbad and my distributor is "M/S Shree vignesh Indane gas distributors, Housing Board Colony Bartand Dhanbad"
My consumer No: 05422
Name : Manoj Kumar Keshari,
Cell No:[protected]
Address: Flat No:209, Bhubneswari Residency, Bartand Dhanbad.
Complaint: after getting transfer from Warangal (south india) to Dhanbad, I was not delivered gas cylinder at my home, i made several request to Distributors and Indane Gas officials[protected],[protected] but each time I collects gas cylinder from office of the distributors after waiting for 2-3 hours. for example, i booked cylinder on 23/01/2010 and made several request to Distributor and indane gas official at above nos to get my Gas cylinder delivered at my home but nothing positive happen, at last on 05/02/2010, i once again collected gas cylinder from their office.
if we request for any kind of services regarding gas cylinder leakage or gas stove servise, they reply no man power is available.

Dear sir,
I have book a gas cylender on 10 th feb 2011 to Baswa Indane gas agency but i havent received delivery till today. The agency owner said to us the cylender is not available but cylender are sell in a black.& he said the cylender will be given after 35 days of last reflling as per company rules
My Costomer No is -ooo186 & S.V. No Is[protected]

You are request to kindly solve this issue ASAP.


Regards
Dharmendra Kumar

Indian Oil Corp. Ltd - Gas Connection — New Gas Connection

I am looking for new Gas Connection in Gurgaon. The Dealer is insiting for taking new Hot Plate from him. I have already hot plate. Does the IOCL is right in its submission. How I can take it forward so that I will get new gas connection without purchasing new hot plate from the Dealer.

Indian Oil — New connection issue problem

Dear Sir,
Please kind to be ur notice that I have applied for NEW GAS CONNECTION on 2/4/09 and thereafter REGISTRATION NO. GOT[protected] FROM SRINGERI ENTERPRISES SCO-21 HUDA SHOPPING COMPLEX SECTOR-7 GURGAON And after that concern authority had done Survey for the same and i have paid RS.150/- for hot plate checking and Survey Report no. is 2047 on 12/5/09
MAIN REASON IS CONCERN THAT I HAVE JOINT FAMILY AND already we have TWo cylinder of Bharat gas Connection and this connection in the name of my Bhabi So, now i have required separate connection so I have applied for the same.
Therefore during survying survey reporter had mentioned that i have two cylinder when these two cylinder of my Bhabi.So i have managing temporary by her help.
Now resulting my new connection process running pending and i have facing the problem
So, please do the needful on urgent basis,
Regards
MAHENDER KUMAR S/O LILA DHAR
H.NO.207/28 JYOTI PARK GURGAON-122001
MOBILE:[protected]

Resp Sir,
Hello.
I am Naresh Behal from AMRITSAR[Pb].I have a new LPG CONNECTION FROM Bajwa Gas Agency TaranTarn Road Amritsar.
Sir, Please suggest me when i am authorised for 2nd Cylender and also tell me, how many day back i am athorised to reflling my LPG CYLENDER AS PRE RULE AND REGULATION BY PATROLIUM MINISTERY.Please obelige me.
Thx
NARESH BEHAL[AMRITSAR]

my name ishwar dass, my h.no-D5/3544 dashmesh nagar, kot khalsa, amritsar, my family facing me a lot of problems not having a gas connection, pls sir issue me a new gas connection, and solve my family gas problem, i m very thankfull to you

name-ishwar dass
address-h.no-D5/3544 dashmesh nagar, kot khalsa, amritsar
mobile no-[protected]

i m amit kumar & my address is vpo- dholpura, distt.- firozabad-283203, uttar pradesh, my family facing a lot of problems bcz i have not a lpg cooking gas connection, than pls sir issue me a new lpg gas connection & solve my family gas problem.

thanks regards
amit kumar
mo.- +91- [protected]

Respected Sir,
I am S.S.Ali from lucknow.I booked for refiilling lpg gas on 6may'12 but on 26 may'12 i had recieved a sms from your side that our booking is cancelled and the gas has not been delivered yet.The generated cash memo no. is 286147.
Kindly look into the matter on priority and let me know about the reason behind it.I will be highly obliged.

Thanks n regards
S.S.Ali
Add:-1/143, Vastu Khand Gomti Nagar
Lucknow-226010
Contact No.[protected]

How i made a complaint about who are using the domestic LPG Cylinder in their Cars and / or motor vehicles at the subsidise price and How every members of family became the consumer of domestic LPG cylinder only for using those cylinder in his cars / motor vehicles family cost of the general public, who are residing in the same building and kitchen...this is very urgent for preventing the such illegalities and proper justice in this regard.

Dear Sir/Madam
I have registered consumer no.3118 with Indian Oil Corporation & dealer Marhera indan gas sewa Haidaree chowk marhera.Above mentioned dealer of Indian Oil is not delivering LPG cylinder in due time. They are delevering 15 to 25 days from booking date.my booking date 18/01/2010. In between they are blacking consumer's refill in market. I have also complained in Indian oil for the same.
Thanks
Regards
Yogendara kumar s/o satish chandra
vill.+ po.-pidoura etah
(UP)

indian oil/LPg — lpg refill

i am indane lpg customer (consumer no.28803) & my distributor is... sona enterprises a72/2,masoodpur (vasant kunj),NEW DELHI... few months back when i went at their office for booking of lpg they told me that u can only book ur lpg on net or on cellphone .....so from approximately last 6 to 7 months i am booking the lpg on net...on net system does not accept booking before 21 days...so when distributor receive the booking he mention on every occasion booking date 3 to 4 days ahead... for example in janauary i booked the lpg after 21 days on 27 th of janauary ....but when i receive the lpg booking date on bill ( bill no.577) was 1 st of February ( six more days).... after that i went to their office & told all the problems ...but they simply told me that they cannot do anything in this matter ...but this is a very big problem for me so i kindly request to authorities to do the needful in this matter..thanks


sushila agarwal
L-154,street no. 5-B,mahipalpur extension new delhi-110037
ph-[protected]

Indian Oil — LPG not received in due time.

Sir,
It is intimated that LPG booked on[protected] but not received Gas till date. my details are given as below:

LPG Consumer No. 27309
Consumer Name: Rampukar Mishra
Address: Bhatwaliya, Nath Nagar, Distt.-Deoria (U.P.)
Mobile No. [protected]
Date of Booking:[protected]

Dealer Name: Asha Gas Service
Distt.- Deoria (U.P.)