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Indian Oil Corporation [IOC] Complaints & Reviews

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Updated: Nov 5, 2025
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Indian Oil Corporation [IOC] reviews & complaints page 562

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S
sanjay gupta
from Jammu, Jammu and Kashmir
Feb 5, 2010
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refusal of connection to wife

sir i am having one gas connection of indane gas company with monika enterprises,shastri nagar,Ludhiana, my wife now want one separate gas connectionin her name but they refused to issue her the new connection. sir please read the following Madurai HC judgement and kindly inform me why my wife cannot get gas connection in her name when it has been the policy of indane gas company:-

Separate LPG connections for hausband, wife:...
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Naveen Kumar Verma
from New Delhi, Delhi
Feb 4, 2010
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This is regarding the "Shanti INDANE" Gas Agency at sadhnagar, Palam Colony, New Delhi - 110045.
The manager at the the agency had deployed the most stupid staff at the customer desk, who do not know how to talk to the customer. In the working hour's there is fight / shouting from either side in every 30 minuts. This could be checked any day in the woking hour's.
The strange thing about this behaviour of the "SHANTI INDANE GAS AGENCY" is the support of the manager, who always says " HAMARA KUCH NAHI BIGAD SAKTE" (you can't harm us in any way) as "MALIK SAB HAMARE SAATH HE" (Mr. D. Malik) The area sales manager.
Now the concerned authority is requested to look in to the matter as it will be too late if the local people start "KICKING" the staff and the Manager of "SHANTI INDANE GAS AGENCY"
Aug 14, 2020
Complaint marked as Resolved 
This is total Monopoly... and we have to do something about this
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    Partap Singh
    from Delhi, Delhi
    Feb 4, 2010
    Resolved
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    I am resident og Gurgaon. I booked Indane Gas refill cylinder (Customer no. RT-265) on dated 31.12.2009. Till date the cylinder has not been supplied inspite of my personal visit to Ms. Raghu Gas Gurgaon and many phone calls.
    Aug 14, 2020
    Complaint marked as Resolved 
    Dear Sir/Madam,

    I am a LPG Indane Gas customer with "KANDHARI GAS"(Plot no-2,Pocket A-00,Sector-2,Rohini,Delhi-85).My connection no is
    "Ka-18474".Distributer is not suppling me gas inspite of many request and personal visits.They refused to book for supply.Whenever they book ,they do not supply the gas even for 20-30 days .
    Due to this I am facing problems.Distributer may kindly be directed to book the gas and supply it immediately.

    Thanks,
    This is bring to your notice that our gas from the citizen agency, Alaknanda, market, near tara apartment, here when ever we call the phone call is always busy, sometimes they not picking the phone, their rude attitude towards the customer making to enforce me for taking a proper action.

    nobody taking the quick action and complain it.

    kanchan
    Dear sir,
    I have booked one month back.They have not supplied till today.please do needful
    with regards,
    pranbandhu
    Nagpur
    Non Supply of cylinder
    Dear Sir/Madam,

    I am a LPG Indane Gas customer with "KANDHARI GAS"(Plot no-2, Pocket A-00,Sector-2,Rohini,Delhi-85).My connection no is
    "Ka-7512". I book the gas 15 January 08, today is 30-1-08, no cyliender reach at my home. Distributer is not suppling me gas inspite of many request and personal visits.They refused to book for supply. Whenever they book ,they do not supply the gas even for 20-30 days .
    Due to this I am facing problems.Distributer may kindly be directed to book the gas and supply it immediately.

    Thanks,
    Ashok H. Ayalani,
    “Shivam” Talawadivas,
    MORBI-363641 Date: 16/04/2008


    To,
    M/s. Parekh Indane,
    Savasar Plot Main Road,
    MORBI.
    Dear sir,
    CUSTOMER NO - 00916
    NON SUPPLIANCE OF GAS CYLINDER

    I the undersigned - Ashok H. Ayalani single gas cylinder holder having your customer No.00916. As you are quite aware that I am experiencing difficulties from your end for non supply of gas cylinder and even not positive response from your office.
    In the past I had been conveyed that as per rules a customer can rebook a cylinder after passage period of 21 days of booking date. Until and uptil it was going on as per rule conveyed. All of a sudden on 04/04/2008 on a entitle date of booking(as conveyed ) it was conveyed that there is a change and now entitlement new date will be 09/04/2008.It was conveyed that as per new rule now entitlement for enrolling for fresh cylinder demand eligibility criteria has been changed from date of booking to date of delivery of cylinder As desired, the demand was enrolled on 09/04/2008, but with sorry to state that in spite of having a single cylinder myself and my family is awaiting for the arrival of gas cylinder. In spite of repeated request of mine for suppliance of gas cylinder immediately as I am a single cylinder facility holder, but we have been not supplied still date. When I visited the office of your, it was learnt that Only cash and carry supply is available and I was advised that I may not be entitle for the cash and carry supply scheme. By launching new scheme of CASH & CARRY it must have benefited to you certainly but at the cost of the sweated money earner like wise me. Since last three days on inquiring in the morning for fresh cylinder it is conveyed that gas cylinder Rixa has already left the office/ godown. On enquiring at evening it is conveyed that Driver engaged in distribution of gas cylinder is tired after distributing 125 cylinders. This is a story repeatedly conveyed since last three days.
    If a person like me being a regular customer of Indian oil corporation Ltd., since long have to face so may difficulties only because of distributor it is REALY SHAMEFUL After enrolling myself as a customer since long back who have never though of other alternative& MY BLIND FAITH IN IOC WAS A SAD MISTAKE. It is very difficult for any one to live without alternate arrangement and without LPG for continuous 13 days suddenly. (From the 04/04/2008 to till date).
    If a customer like me have to face such difficulties for having a gas cylinder who is responsible either IOC or distributor?

    Only because of the rule and regulation framed and changed by you at your will from 4/4/2008 till uptil date myself and my family is facing physical and psycological disturbance and which tarnish my social image - which give my a thought of going for litigation either through Court of law or Consumer forum.

    Yours faithfully,

    (A H Ayalani)
    Copy to:
    Indian Oil Corporation Ltd.,
    IOC Bhavan, 1st Floor, LPG Division, Race course Ring Road,
    Rajkot.
    I have book for riffle a cylinder on dt.05.12.2008 vide Booking No.is 2811 but I have not received as on dt.02.01.2009. I am a double Cylinder holder consumer. Two of my cylinder is emptied since 11 days .I have given reminder to my supplier RADHA RAMAN GAS AGENCY. But they are not given any response in my serious condition. There are two Tel.No.but always busy, So I am very fade up with above Agency Please help me.
    My Consumer No.is 5956 of 98, Niranjan Pally, B-Block, Sonali Park, Bansdroni, Kolkata-700070.
    To,
    The Vigilance Manager,
    IOC Ltd.
    Kolkata.

    Sub.: Irregular distributions and malpractices, maladjustments of domestic booking of LPG cylinder by “Mahaprabhu Indane Service” of Ram Sita Para, Nabadwip, Dist.: Nadia, W.B. Premises No 20.

    Sir, I beg to let you know about the seriousness of malpractices of distributions maladjustments of booking Domestic LPG Cylinder that is prevailing by the “Mahaprabhu Indane Service” Premises No. 20 of Ram Sita Para, Nabadwip, Nadia, West Bengal-741302.
    I hereby producing some of the items regarding my complain as follows:
    1. As per local “Indane Service” order booking of cylinder are not accepted by the Company before 21(Twenty One) days from the date of last supply. But it is often seen that though booking is accepted after 21(Twenty One) days as shown in Domestic Consumer Gas Card the same booking date is varied from one date to another by the sweet will of the management which are not shown in the Consumer Domestic Card i.e. I booked refill order on 01/10/2008 and 15/12/2008 but the changed date subsequently shown on 19/10/2008 order No 8626, Cash Memo No 8546 and 29/12/2008 Order No 15749, Cash Memo No 15704 respectively. Without entering these changed date and no in Domestic Consumer Card issued to me.
    2. That in support of my statement regarding the irregularities I beg to mention the Xerox copy of Domestic Gas Consumer Card on which shows the booking particulars.
    3. As per Domestic Gas Consumer Card booking date and supply date varies as such shown below:
    Actual date accepted for booking after 21(Twenty One) days after the last supply and varied date (29/12/2008) at least 15 days after the actual booking date (15/12/2008) i.e. (21+15) days = 35 days + supply date after the varied booking date (29/12/2008) which is not less than 7 days i.e. 35 days + 7 days = 42 days. Now it is for your kind notice may I ask you how many days a cylinder of 14.2 Kgs can be utilized by a family?
    4. That it is seen some opportune persons are getting gas before some of the unfortunate persons like me which may be kindly verified.
    5. Under these may I request you to enquire about the irregularities of malpractices, maladjustment as I stated against the “Mahaprabhu Indane Service” Ram Sita Para, Nabadwip, Dist.: Nadia, West Bengal, Pin. Code 741302. Premises No 20 and necessary action may kindly be taken.

    With regards,
    Date:
    Place: Nabadwip. Chandan Mukherjee
    Teghari Para,
    43, Kali tola Road,
    P.O:Nabadwip, Dist.: Nadia.
    West Bengal – 741302.
    Consumer No : NGS 3902
    SV No.: 203737
    my consumer no. is 163333 with gas o indane agency, dawa bazar indore madhya Pradesh. i booked my cylinder on 13.01.09 but it is not supplied even till now . Please look into the matter and do the needful.
    Waseem Ahmad
    indore
    Dear Sir,

    I have not received cylinder against booking of[protected] till date. Several times I have visited and requested them to send cylinder . They just assured and don't supply the cylinder.

    Kindly arrange to take proper action and reply.

    Regards
    R.S.Verma
    28, Ganga Vihar Colony,
    Jodla, Sikar Road, Jaipur
    M-[protected]
    Hi,
    I have been using the service of Indane gas through its franchiee " Yadu Gas Sewa", Sahibabad Industrial area since 6 years.My conusumer number is 15476. The phone number for this franchiee is[protected]. I have not faced any kind of problem with the services of yedu gas till jan 09. But from that month onwards it is being my duty to call at least 4 to 5 times for gas delivery and to wait at least 10-12 days. Top of that every time I called up to that number I get the same reply that "sir aaj nehi to kal apke ghar cylinder aa jayega". Please look into this matter.
    goto iocl site. log in ur complaint. see how he runs to u to solve ur issue.
    Dear Sir,

    I have booked gas cylinder before 25 days ago but gas cylinder has not delivered till now, when enquired at the agency, they are not giving proper response. you are requested to please look into the matter and instruct them for timely supply of cylinder because another cylinder is nearto empty and i have only two cylinders then it will be great problem if cylinder will not be delivered within 1-2 days.

    Details are as under:
    Agency Details:
    Mahesh Jyoti Gas Agency,
    Indane Gas
    1, Jamuna Nagar, Lal Bagh Road, Indore
    Contact:[protected],2368975


    Consumer Details:
    My Customer No.: 21874
    Pankaj Pabaiya,
    49-B, Neminagar , Jain Colony ,Indore 452009.

    Thanking You.
    Nation's Faithfully,

    CS Pankaj Pabaiya


    Agency name : Mahesh Jyoti Gas Agency
    Address:
    same thing in my area too..

    Jay Gas Agencies,
    Indane distributor,
    25-56 A, Tvm main road
    marthandam-629165
    ph. 670700, 670070 (they will not pick up phone i[censored] call)
    SIR,
    I had booked a cyllinder with M/S raghu gas service khandsa road gurgaon on 10.12.2009. My consumer number is 21585. Till date, the same is not delivered to me. When I went to the agency to enquire about it, the staff had said that it will take another 4-5 days . sir we have been facing this problem every time . I request you to please look into the issue.

    thanks & regards
    S K BAJAJ
    Consumer no -21585
    i am indane gas customer at dhanbad and my distributor is "M/S Shree vignesh Indane gas distributors, Housing Board Colony Bartand Dhanbad"
    My consumer No: 05422
    Name : Manoj Kumar Keshari,
    Cell No:[protected]
    Address: Flat No:209, Bhubneswari Residency, Bartand Dhanbad.
    Complaint: after getting transfer from Warangal (south india) to Dhanbad, I was not delivered gas cylinder at my home, i made several request to Distributors and Indane Gas officials[protected],[protected] but each time I collects gas cylinder from office of the distributors after waiting for 2-3 hours. for example, i booked cylinder on 23/01/2010 and made several request to Distributor and indane gas official at above nos to get my Gas cylinder delivered at my home but nothing positive happen, at last on 05/02/2010, i once again collected gas cylinder from their office.
    if we request for any kind of services regarding gas cylinder leakage or gas stove servise, they reply no man power is available.
    Dear sir,
    I have book a gas cylender on 10 th feb 2011 to Baswa Indane gas agency but i havent received delivery till today. The agency owner said to us the cylender is not available but cylender are sell in a black.& he said the cylender will be given after 35 days of last reflling as per company rules
    My Costomer No is -ooo186 & S.V. No Is[protected]

    You are request to kindly solve this issue ASAP.


    Regards
    Dharmendra Kumar
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      R
      RAJEN GUPTA
      from Darjiling, West Bengal
      Feb 4, 2010
      Resolved
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      i like to have a domestic LPG connection. accordingly i went to visit local dealers of Indian Oil Corporation Ltd. Jalpaiguri, West Bengal, Pin - 735101 M/s Teesta Gas Agency, Ukilpara, Jalpaiguri, West Bengal & Jalpaiguri District Central Co-operative Consumers Stores Limited, Merchant Road, Jalpaiguri, West Bengal, Your dealers is pressing me to deposit Rs. 4600 / 4200 for single cylendar including the cost of Gas Oven.

      In this regard i request you to intimate me the official norms of IOC for efficting the new gas connection. If i get the new connectin without gas oven purchase from them.
      Aug 14, 2020
      Complaint marked as Resolved 

      Indian Oil Corp. Ltd - Gas Connection — New Gas Connection

      I am looking for new Gas Connection in Gurgaon. The Dealer is insiting for taking new Hot Plate from him. I have already hot plate. Does the IOCL is right in its submission. How I can take it forward so that I will get new gas connection without purchasing new hot plate from the Dealer.

      Indian Oil — New connection issue problem

      Dear Sir,
      Please kind to be ur notice that I have applied for NEW GAS CONNECTION on 2/4/09 and thereafter REGISTRATION NO. GOT[protected] FROM SRINGERI ENTERPRISES SCO-21 HUDA SHOPPING COMPLEX SECTOR-7 GURGAON And after that concern authority had done Survey for the same and i have paid RS.150/- for hot plate checking and Survey Report no. is 2047 on 12/5/09
      MAIN REASON IS CONCERN THAT I HAVE JOINT FAMILY AND already we have TWo cylinder of Bharat gas Connection and this connection in the name of my Bhabi So, now i have required separate connection so I have applied for the same.
      Therefore during survying survey reporter had mentioned that i have two cylinder when these two cylinder of my Bhabi.So i have managing temporary by her help.
      Now resulting my new connection process running pending and i have facing the problem
      So, please do the needful on urgent basis,
      Regards
      MAHENDER KUMAR S/O LILA DHAR
      H.NO.207/28 JYOTI PARK GURGAON-122001
      MOBILE:[protected]
      Resp Sir,
      Hello.
      I am Naresh Behal from AMRITSAR[Pb].I have a new LPG CONNECTION FROM Bajwa Gas Agency TaranTarn Road Amritsar.
      Sir, Please suggest me when i am authorised for 2nd Cylender and also tell me, how many day back i am athorised to reflling my LPG CYLENDER AS PRE RULE AND REGULATION BY PATROLIUM MINISTERY.Please obelige me.
      Thx
      NARESH BEHAL[AMRITSAR]
      my name ishwar dass, my h.no-D5/3544 dashmesh nagar, kot khalsa, amritsar, my family facing me a lot of problems not having a gas connection, pls sir issue me a new gas connection, and solve my family gas problem, i m very thankfull to you

      name-ishwar dass
      address-h.no-D5/3544 dashmesh nagar, kot khalsa, amritsar
      mobile no-[protected]
      i m amit kumar & my address is vpo- dholpura, distt.- firozabad-283203, uttar pradesh, my family facing a lot of problems bcz i have not a lpg cooking gas connection, than pls sir issue me a new lpg gas connection & solve my family gas problem.

      thanks regards
      amit kumar
      mo.- +91- [protected]
      Respected Sir,
      I am S.S.Ali from lucknow.I booked for refiilling lpg gas on 6may'12 but on 26 may'12 i had recieved a sms from your side that our booking is cancelled and the gas has not been delivered yet.The generated cash memo no. is 286147.
      Kindly look into the matter on priority and let me know about the reason behind it.I will be highly obliged.

      Thanks n regards
      S.S.Ali
      Add:-1/143, Vastu Khand Gomti Nagar
      Lucknow-226010
      Contact No.[protected]
      How i made a complaint about who are using the domestic LPG Cylinder in their Cars and / or motor vehicles at the subsidise price and How every members of family became the consumer of domestic LPG cylinder only for using those cylinder in his cars / motor vehicles family cost of the general public, who are residing in the same building and kitchen...this is very urgent for preventing the such illegalities and proper justice in this regard.
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        S
        Sanjay Kumar Lal
        from Delhi, Delhi
        Feb 4, 2010
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        Dear Sir/Madam
        I have registered consumer ID 38723 with Indian Oil Corporation & dealer Vijay Ratan (ID107329), Karkarduma, Delhi-92.
        Above mentioned dealer of Indian Oil is not delivering LPG cylinder in due time. They are delevering 7 to 10 days from booking date. In between they are blacking consumer's refill in market. I have also complained in Indian oil for the same.
        Thanks
        Regards
        Sanjay Kumar Lal
        S-641-B, School Block
        Shakarpur, Delhi-92
        Dear Sir/Madam
        I have registered consumer no.3118 with Indian Oil Corporation & dealer Marhera indan gas sewa Haidaree chowk marhera.Above mentioned dealer of Indian Oil is not delivering LPG cylinder in due time. They are delevering 15 to 25 days from booking date.my booking date 18/01/2010. In between they are blacking consumer's refill in market. I have also complained in Indian oil for the same.
        Thanks
        Regards
        Yogendara kumar s/o satish chandra
        vill.+ po.-pidoura etah
        (UP)

        indian oil/LPg — lpg refill

        i am indane lpg customer (consumer no.28803) & my distributor is... sona enterprises a72/2,masoodpur (vasant kunj),NEW DELHI... few months back when i went at their office for booking of lpg they told me that u can only book ur lpg on net or on cellphone .....so from approximately last 6 to 7 months i am booking the lpg on net...on net system does not accept booking before 21 days...so when distributor receive the booking he mention on every occasion booking date 3 to 4 days ahead... for example in janauary i booked the lpg after 21 days on 27 th of janauary ....but when i receive the lpg booking date on bill ( bill no.577) was 1 st of February ( six more days).... after that i went to their office & told all the problems ...but they simply told me that they cannot do anything in this matter ...but this is a very big problem for me so i kindly request to authorities to do the needful in this matter..thanks


        sushila agarwal
        L-154,street no. 5-B,mahipalpur extension new delhi-110037
        ph-[protected]

        Indian Oil — LPG not received in due time.

        Sir,
        It is intimated that LPG booked on[protected] but not received Gas till date. my details are given as below:

        LPG Consumer No. 27309
        Consumer Name: Rampukar Mishra
        Address: Bhatwaliya, Nath Nagar, Distt.-Deoria (U.P.)
        Mobile No. [protected]
        Date of Booking:[protected]

        Dealer Name: Asha Gas Service
        Distt.- Deoria (U.P.)
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          A
          ASHWANI KUMAR SAMAL
          from Mumbai, Maharashtra
          Feb 4, 2010
          Resolved
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          Resolved

          To :- M/s Indane Gas

          Dear Sir,
          Your agent for gas cylinder supply United Gas Agency, Rajendra Nagar, Sahibabad, Ghaziabad(U.P) has given the following nos.
          [protected]/2630846/2898061 for booking gas refill. It is common phenomena that for booking a refill we have to try continuously
          for 15-20 days,.... Since last 4 days I am trying , some times telphone no. are busy & some times they are not picking up the phone.
          My consumer No. is 3264376 for your reference please.
          Aug 14, 2020
          Complaint marked as Resolved 

          Indane Gas — UNited Gas Agency phone numbers engaged

          This has with regards to telephone numbers o[censored]NITED GAS AGENCY, RAJENDRA NAGAR< SAHIBABAD which has two number 2630636 & 2630846, these numbers are engaged continuously either someone has kept them ideal purposefully else they are of no use to consumers, therefore can there be additional number provided or not?

          united gas ghaziabad — Never pick the phone

          I AM USER OF INDANE (INDIAN OIL) IN UNITED GAS AGENCES, SAHIBABAD GHAZIABAD, AS PER GOVT. RULE ONE FECELTY THAT WE USER ARE NOT GETTING. WE NEVER BOOK THE GAS THRU PHONE I[censored] HAVE DOUBT THEN YOU CAN ALSO RING THAT PHONE NO. THAT AGENCY PHONE NO. IS
          [protected]
          [protected]
          THEY NEVER PICK THE PHONE AND WE ALWAYAS GET BUSY TONE, BECAUSE THEY KEPT RECIVER IN TABEL NOT ON PHONE
          ONLY FOR GAS BOOKING I CAN'T TAKE LEAVE
          SO PLEASE SOLVE OUR PROBLEM AS SOON AS POSSIBLE
          No response from United Gas Agency, Rajendra Nagar, Sahibabad, Ghaziabad(U.P)
          To :- M/s Indane Gas

          Dear Sir,
          My agent for gas cylinder supply United Gas Agency, Rajendra Nagar, Sahibabad, Ghaziabad (U.P) has not send booking sience last 10 Days. some times telphone no. are busy & some times they are not picking up the phone.
          My consumer No. is [protected] for your reference please.
          I SK Kashyap & my consumer no. is 3263003. My. complaind is nobody pickup the phone and phone tone hearing dial no. is busy pls. call after some time every day and time. So requested to you, pls. pick up the phone so that customer will be satisfied. But my complaint is my Cylender is leakage. So pls do the needful on top priority.
          sir,
          my consumar no.33855 I have booked gas cylinder 15 days back. till date it has not deliver . again i booked through vrs booking system . kindly take a action and arrange to deliver a gas cylinder at your earliest.
          how to book lpg cooking gas through online
          Indane Gas (United Gas Agency, Rajendra Nagar Ghaziabad)
          yks0000 on Jul 14, 2010
          Not Recieving the Phone for Gas Booking
          Respected Sir,

          I am a user of Indane for LPG i.e. Indane Gas with connection No.044485 and my Distributer is UNITED GAS AGENCY RAJENDRA NAGAR SAHIBABAD GHAZIABAD UP. THEY HAVE TWO PHONE FOR GAS BOOKING AS MENTIONED ON THE NOTICE BOARD OF AGENCY i.e.[protected] and[protected] but they never ever pick the phone where the ring goes on between 9AM to 10AM... and after 10 AM the phone remain unreachable or busy till the closing time of Agency and as Closing time passed the scenario is repeated...

          I will be grateful to you if you take out neccessary action and solved it out.

          I booked my LPG gas 15 days back but didn't get the LPG supply till date.

          Regards
          Tarun Arora
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            J
            JITENDRA JHALANI
            from Lucknow, Uttar Pradesh
            Feb 4, 2010
            Resolved
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            Resolved

            My gas agency is Evergreen Gas Agency, Shop No 6 ,Shopping complex,
            Gulabi Bagh. DELHI-110007.
            Their Phone Nos are
            [protected] &
            [protected]
            I am trying since morning but no one picks up the phone.
            Aug 14, 2020
            Complaint marked as Resolved 

            Indane Gas — no one picks up the phone

            MY NAME IS ASCHIN VIG AND RESIDING AT 3201 , ATS GREEN-2 SECTOR-50 , NOIDA AND I HAVE GAS CONNECTION FROM AGNIHOTRI GAS AGENCEY NOIDA AND I AM TRYING TERE NUMBER FOR LAST 10 DAYS AND NO ONE IS PICKING UP THE HONE MY INDANE GAS NUMBER IS 04720 AND NOW I AM GOING TO THEIR OFFICE WITH GAS CYLENDER AS NO OTHER WAY TO REACH THEM , THIS IS SUCH A PATHETIC SERVICE .

            SACHI VIG
            #[protected]
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              M
              madhu tuli
              from Kolkata, West Bengal
              Feb 4, 2010
              Resolved
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              Resolved

              Hi!

              THIS MAIL IS SPECIFICALLY FOR THE NOTICE OF INDANE GAS REGIONAL OFFICE MANAGER (IF AT ALL THEY CARE FOR IT) .

              MY Consumer no for Indane LPG gas is 26073, add- 176-G, mayur vihar, pocket -IV, phase-I, delhi. My service provider / agency is TANUSHREE GAS AGENCY, Acharya niketan Mkt, Pocket IV, Mayur Vihar. Ph no[protected].


              Am hereby writing this complaint because I've finally thought of not reconciling with the situation. Firstly I would request the authorities to check and question the agency as to why do they keep their telephone busy by putting the receiver down ( this has been confirmed by me and I also had put back the receiver on the cradle so that they feel ashamed of their act) .It was because of this act of theirs that I had to buy a cylinder in BLACK last month.Finally i got a cylinder booked on personally visiting them. Now the second complaint is that I took only 1 cylinder out of my quota of 2 in a month in Jan. When asked for a fresh booking today ,4.01.2010 , they simply refused saying that I can't do that as the 21 day margin was not over. I fail to understand two things
              1. where has this 21 day margin come from?
              2. This is the 1st booking of Feb , so how can it be related to bookings of Jan, even if it was so I had not taken the second cylinder in Jan , so what did they do to it?
              3. What will a person do in case the cylinder empties in 15days?????????? if this is the attitude of the agencies ?

              I would certainly request some action against them or else I'll have to lodge a case in consumer forum against the company and agency for mental harassment and duty negligence in a weeks time .
              Aug 14, 2020
              Complaint marked as Resolved 
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                U
                usha gupta
                from Delhi, Delhi
                Feb 4, 2010
                Resolved
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                Resolved

                Worst service & supply of Gas in the name of Shivanika Enterprises the Dealer of Indian Oil Company. All the times the phone remain busy or not eager to pickup the phone. The Online phone is not working. Moreover it is useless. The Agency did not keep the track record of the gas booking. It is disgusting that the Indian Oil has appoint such a Worst distributor. Whereas other distributors are supplying the gas regularly. The Employyes remain busy on personal talk so that no body can able to get the phone line. Sometimes the phones are ringing they didnot bother to pick up the phone. It is disgsting.
                Aug 14, 2020
                Complaint marked as Resolved 
                Worst service & supply of Gas in the name of Brindvan GAs Co., BHEL LIG colony, R.C.Puram, Hyderabad-32 the Dealer of Indian Oil Company. All the times the phone remain busy or not eager to pickup the phone. Moreover it is useless. The Agency did not keep the track record of the gas booking. It is disgusting that the Indian Oil has appoint such a Worst distributor. Whereas other distributors are supplying the gas regularly. The Employees always promise to deliver within 15 days but it will never happen and even after one month also same position. Sometimes the phones are ringing they didnot bother to pick up the phone or they lift the phone and disconnect the line. It is disgsting.

                Srinivas S. BHEL MIG colony, Hyderabad
                Gas Booked on 9th June 2017, got a message that with in 4/5 working days it will be delivered, Till date it is not delivered, they provided two nos,[protected],[protected] which they never lift otherwise put in engage tone. owner no. is [protected], We made a call and made a request, he said he will inform his son to look into. From next day on wards, they stopped lifting phone and cell phone. with a great difficulty, we got him, he says his Auto driver is not coming since last two days.So Indian customer has to depend on such worst, irresponsible distributors.

                My ser Con No. CX890005 REF NO.299097 Dealer code 1906 Keerthi.

                This is not the first time, earlier also this type of service complaints faced by us.Auto driver demands extra service charges Rs 25 to RS 35 on every delivery. There is a tel No.[protected] IOC secunderabad office, which is for fancy only, go on ringing but no reply.This is all due to ...
                I am a retired service person of 70 years, can't run around your offices.
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                  D
                  Dharmendra Kumar Singh
                  Feb 3, 2010
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                  Hi,

                  My Gas connection is with INDANE Gas Agency (Agnihotri),sector-37,Noida.They have supplied me the cylinder with the water inside it.
                  The Gas run for just 6 days.We complained to the Agency and their engineer checked and found that their is water inside it.Ther delivery boy(Manish) came and charged Rs 130/- against the replaced cylinder.They said we can deduct the water weight only.

                  This is just a tip of the corruption of these delivery man.
                  Respected Viewers/ consumers of Indane gas Agency Padmarao nagar,
                  I would like to say that this agency is owned by the Late.Gongi Reddy Mohan Reddy, Freedom fighter, domal guda Hyderabad.
                  He has only the son named G.Satish Reddy and three daughters(1) Mrs.Indira Devi, (2) Mrs. Neeraja Devi (3)Mrs. Aravinda Reddy were the daughters .The agency got under the quota of Freedom Fighters quota by Late.Mr.G.Mohan Reddy.
                  But Mrs.Aravinda Reddy, Mrs. Indira Devi, Mrs.Neeraja Devi were the daughters of the late. G.Mohan Reddy fradulently and cheating the Mr.Satish Reddy taken over this gas agency and running under the name of Mrs.Chandrika Reddy. Mrs. Chandrika Reddy is a daughter of Mrs. Indira Devi daughter of Late.G.Mohan Reddy.
                  The property is acquired by cheating and booking a criminal case on Mr.Satish Reddy. By all the above daughter and sisters. The details are Mrs.Aravinda Reddy, W/o.K.Prabhakar Reddy Addl.S.P.police department at habsiguda, Street no.7.[protected]. Mrs. Neeraja Devi daughter of late. G.Mohan Reddy Cell:[protected] and her son Mr.Sushruth who is working as a captin in indian airlines cell:[protected] and His father name is Mr.B.Surender Reddy [protected] R/o.1-2-597/26, domalguda, Hyderabad and Mrs.Poornima Reddy, daughter of Mrs.Indira Devi : Cell.[protected].
                  So I request you to note down these cell numbers for your kind consideration for further contact .
                  Lastly the main kingpin of this problem is lies with Mr.B.Sushruth [protected] and his mother and father Mrs.Neeraja Devi [protected] and Father [protected]. further future correspondence please.
                  Yours sincerely
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                    A
                    AK BALI
                    from Sholinghur, Tamil Nadu
                    Feb 3, 2010
                    Resolved
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                    Resolved

                    I am an Army soldier serving in H.P. My family is staying at RZ-C1, Gali No 13, East Sagarpur, New Delhi - 46. I am having indane gas connection (consumer No 18712) with Neelkanth Gas Care, G-1/12, Vashisht Park, Opp Janak Cinema, Pankha Road, New Delhi - 10 who is the distributor of that area. My family is trying to book gas on given phone by the agency over 15 days but there is no response over phone from them neither they pick the call nor any response from them. My family also visited the gas agency twice but their shop remain closed.

                    May I request you to kindly look into the matter and direct your distributor to answer the call of the customers and set their system for booking of gas over phone.

                    Thanking You,

                    AK Bali
                    RZ-C1, Gali No 13
                    East Sagarpur
                    New Delhi - 46

                    Mob - [protected]
                    Aug 14, 2020
                    Complaint marked as Resolved 
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                      N
                      N.K. NAIR
                      from New Delhi, Delhi
                      Feb 3, 2010
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                      I am consumer of Indian Oil Gas under Consumer No. T-655 with dealer Trimurthi Gas Service, I could not lodge the refill complaint on any of their given phone nos. as either the nos. keep in ringing nobody responds or not available every time. Since I could not go personally to their godown to book the refill the only way left with me is phone. I am facing this problem since many years with this dealer no improvement. I expect by submitting complaint through this website some sort of relief for my grievance.

                      ioc gas cylinders — delay in delivering cylinders

                      My customer id is 51979 .My name is s.r vijayalakshmi.I booked for cylinder on 8/2/2011.My waiting no is 5210.So, far i did not receive my cylinder.for who those who booked on 12/2/2011,they have got delivery.there is no response from the office if we call them and also no response from customer service.kindly take necessary action.
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                        B
                        BANDANA DAS
                        from Delhi, Delhi
                        Feb 3, 2010
                        Resolved
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                        Resolved

                        SIR

                        My LPG gas connection No. is Riju Dutta 13501 at Pragjyotish Gas Agency , Dispur G.S.Road, Guwahati-781006. But thier service is very poor and they have been doing illegal services towards the coustomers. Today also their all mobile and telephone nos are not responding. There is no parking area in the gas agency campus of Pragjyotish gas agency.They does not follow the proper guidence in connection with gas booking and delivery timings.

                        Please investigate the matter and request to do the needfull urgently because i am the not only person for which suffering a lot, the whole consumers are suffering but there is no alternative.
                        Aug 14, 2020
                        Complaint marked as Resolved 
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                          M
                          Mrs. Joseph
                          Feb 3, 2010
                          Resolved
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                          Resolved

                          My ailing mother is being put through lot of hardship by the Indane dealer at Parakode (Poornima gas agency,Parakode.)The refill was booked on 21/Nov,till date she has not received it.Inspite of her health, she has been to Poornima gas agency several times and was assured it will be delivered next day.On each of those instances my mother has to carry the empty cylinder to the main road,only to see the truck drive pass without stopping.They do not answer the phone & very arrogant in person.They are selling the cylinders in the black market while leaving the genuine customers in trouble.We hope necessary action will be taken on this issue.
                          Aug 14, 2020
                          Complaint marked as Resolved 
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                            S
                            sandeep katyal
                            from Delhi, Delhi
                            Feb 3, 2010
                            Resolved
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                            Resolved

                            Aarti flames service is not satisfactory, they will not dispatch the cylinder at said time, my cylinder was empty on 24 jan 2010, i have called to aarti flames to book the cylinder they told me call after 29 jan 2010, if my cylinder was empty on 24jan, why i will wait for 29th jan, this is not the first time, they are not behaving and attending us properly. always says that their is shortage of cylinder, so many people is in the que??
                            if they have any function at home than they will arrange 50's of cylinder.
                            please take some action at the earliest

                            Sandeep katyal
                            Agency- Aarti flames
                            Agency is in faridabad. haryana
                            Consumer Code 33883
                            M [protected]
                            Aug 13, 2020
                            Complaint marked as Resolved 
                            Aarti flames service is not satisfactory, they will not dispatch the cylinder at said time, my cylinder was empty on 24 jan 2010, i have called to aarti flames to book the cylinder they told me call after 29 jan 2010, if my cylinder was empty on 24jan, why i will wait for 29th jan, this is not the first time, they are not behaving and attending us properly. always says that their is shortage of cylinder, so many people is in the que??
                            if they have any function at home than they will arrange 50's of cylinder.
                            please take some action at the earliest
                            Sandeep katyal
                            Consumer Code 33883
                            Indan Gas
                            Agency Aarti Flames
                            Agency is in Faridabad, Haryana

                            Indane Gas — GAS NOT DELIVER IN PROPER TIME

                            SIR
                            MY NEAREST DEALER IS M/S MOHAN GAS AGENCY INDIAN OIL .HE IS NOT GIVE THE GAS IN PROPER TIME . HE DELAY THE GAS .
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                              R
                              Radhey shyam jaiswal
                              Feb 2, 2010
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                              Consumer No.2624 booking date 17.01.2010,(booked after 21 days of delivery), S.No. 339, Indane dealer-Vaishali gas, Saguna More, Danapur, Bihar, Gas not supplied till now 02.02.2010
                              I HAVE BOOKED INDANE GAS CYCLENDER AT BERHAMPUR, ORISSA TO THE DEALER INDANE GAS SERVICES ON 7TH OF SEPT IS STILL NOT RECEIVED, THE PHONE ATTENDING PERSON IS TAKING SOME DRAMTC WARD THAT THE WHOUE WAS CLOSED, ORMAY BE OTER RESON, BUT SIR THER IS NO CHANCE DOOR CLOSED AS WE ANY ONE WILL STAY AT THERE IT ANY TIME, SO WE REQUEST YOU PLEASE LOOK IN THE MATTER MY CONSUMER NOB1 27882
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                                V
                                Vijay Kumar Agarwal
                                from Aligarh, Uttar Pradesh
                                Jan 31, 2010
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                                My customer no. TSV-1175
                                I booked my cylinder on 0912010 but it is still not supplied
                                so there is lots of crisis of gas in the home kitchen
                                so please take some strict action against supplier
                                which is SITA GAS COMPANY
                                My address is 30,INNER CITY , RING ROAD ,AGRA
                                my phone no. is[protected]

                                Indane Gas — Not supplied till date

                                cylinder booked on[protected] but supply not given even after repeated request till 17.09.08
                                Myself SHEETAL PANIGRAHI, bearing mobile no [protected] for the indane gas of Berhampur, ORISSA . My customer id- BI 3467 as already stated that there has been non delivery of the gas. There has been a several number of times when I have tried to contact them on the phone at the respective office even that was not picked up. After repeated requests which I have done by going to the office again and again but still there has been no consideration made.

                                Serial no- 673 date of booking 7/04/08 date of delivery 3/06/08. Serial no-3525, date of booking 12/08/08 there had been a warning from the head office hence the date of delivery was 23/08/08 but again when for the Serial no- 539 and the date of booking 4/11/08 there had been a great delay in delivery which was made on 11/01/08 and finally for the serial number-2159 which was booked on 07/02/09 thegas cylinder has not been delivered yet.
                                This indicates for a great irresponsible behaviour, intensional harashmental as I have to buy the cylinders in black which has really caused a great mental strauma for me. so which indicates for a bad customer service. therefore i would request you to investigate on the matter by sending up a surprise team for investigation else i would have to knock the door of the consumer court.

                                Indane Gas — TILL YET NOT DELIVERED MY CYLINDER AFTER REPEATED BOOKING

                                AFTER REPEATED TELEPHONIC DISCUSSION AND BOOKING,TILL NOW MY GAS CYLINDER NOT SUPPLIED . MY INDANE GAS CONSUMER NO- R50711 AND BOOKED ON 07.10.2010.THIS IS ROUTINE DELAY PROCEDURE MAINTENING LATE DELIVERY BY THE DISTRIBUTOR OF AMBABARI AREA OF JAIPUR.INTENSIONALLY HE IS DELIVERING LATE TO ALL CONSUMER IN EVERY MONTH INCLUDING ME.
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                                  A
                                  Arun Kumar Tripathi
                                  from Mumbai, Maharashtra
                                  Jan 30, 2010
                                  Resolved
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                                  Resolved

                                  Dear sir,
                                  I booked my cylinder dated 26/12/09, my consumer no. is S/37473 on Rajasthan Rajya Sahkari Krye Vikre Sangh Ltd,Bhawanisingh Road,Jaipur.I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                                  kindly help me in this matter.
                                  thank you

                                  Arun Kumar Tripathi
                                  Consumer No. S/37473
                                  Contact No. - [protected] / [protected]
                                  Aug 14, 2020
                                  Complaint marked as Resolved 
                                  sir, i have booked gas on 25th jan2010 in early morningg with dikshit gas service vide complaint no 363001 at khichpur delhi and till date i could not get gas . theie employes demand extra money which i am not ready to pay . it appears officers of i.o.c are hand in glove with them .pl help
                                  Respected Sir,
                                  I booked my cylinder dated 28/12/09, my consumer no. is VT-2763 on VIKRAM GAS SERVICE, STATION TOWN HALL ROAD, BALLIA.I have not received my LPG booked cylinder. I personally GO TO AGENCY & NOTE OUR COMPLAIN THREE TIME to Agency, but still I have not received cylinder after 35 days.
                                  kindly help me.

                                  Thank you

                                  Smt. Nirmala Chaurasia
                                  Consumer No. VT-2763
                                  Contact No. - [protected]
                                  Sir,
                                  my name is deepak sharma my indane gas connection no is 16315. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date 19/01/10 at 3:30 am by my landline no on your telephonic booking service 011 - 1260. Sir but till now I am not received my cylender.
                                  Sir it is repeated case the agency does not respond for these type of problems.

                                  Sharad Sharma
                                  [protected]
                                  Sir,
                                  my name is Sharad sharma my indane gas connection no is 16315. My gas connection is attached from Shri Radha Govind Gas Agency. I have booked my gas cylender on date 19/01/10 at 3:30 am by my landline no on your telephonic booking service 011 - 1260. Sir but till now I am not received my cylender.
                                  Sir it is repeated case the agency does not respond for these type of problems.

                                  Sharad Sharma
                                  [protected]
                                  Delay for gas cylinder supply
                                  Dear sir/mam,
                                  I booked my cylinder dated 15/01/10, my consumer no. is 6922 on dwarka indane service dwarka delhi I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 25 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                                  kindly help me in this matter.
                                  thank you

                                  usha rani
                                  Consumer No. 6922
                                  Contact No. - [protected] / [protected]
                                  Dear sir,
                                  My consumer no. is 10528 on (mehrangadh gas )JODHPUR-RAJASTHAN.I have not received my LPG booked cylinder in time. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                                  kindly help me in this matter.
                                  thank you

                                  RAJKUMAR PUROHIT
                                  Consumer No. 10528
                                  Contact No. - [protected], , , , ,[protected]
                                  Dear Sir,

                                  My consumer No is 24103 (Chandra Gas Agencies in Chennai Ambttur -53) I have not received my LPG booked cylinder in time. I phoned so many times and I personally went to Agency office past 6 Months delivered in dealy for 4 days in every month now accumulated 35 days delivary. I have got 2 cylinders but past six months they are deliver delaed . It is not first time. I am facing last 6 months this problems in continue.

                                  ]Kindy help me in this matter,

                                  Thank you

                                  S.Ravi
                                  Consumer No:24103
                                  Contact No: [protected]
                                  My name is vinod kumar singh residant of D.T.1913 Dhurwa Ranchi, Jharkhand booked my gas at 6th Feb 10 but after 12th day of booking when i visited to my distributor office " VAISNAVI GAS SERVICE " AT RANCHI JHARKHAND. They Told we ar unable to give you home delivery.since than after making daily telephone call they simply said today surely will deliver gas cylinder...while you can see at there distribution point they are openly selling gas on black instant availabilty for commercial use also.

                                  it, s daily basis problem so plaese take strong & firm steps to punish.
                                  Delay for gas cylinder supply
                                  Dear sir,
                                  I am a consumer of Gas Cylinder of Indian Oil Corporation Of India through your authorized agency M/s. Golden Gas Agency, Palam Vihar, Distt. Gurgaon and consumer is 2332. But I did not receive my Gas cylinder till today i.e 23.2.10. I made an enquiry to the Agency for which I did not receive a proper reply. I phoned so many times on telephone i.e[protected] and other phone is not working till date and whenever I phoned to the agecny the reply comes "MAIL BOX IS FULL" on phone no. Eventhough I personally went to Agency for the booking cylender on 6.2.10. The agency informed that the booking of the seocn cylender after 21 days of booked cylender but still I have not received cylinder after 18 days. this is not the first time, I am facing this type of problem from last years. Every time service provider promised to rectify the problesm but not actuion taken till date. I request yuou to kindly look into the matter and providing the cylender at the earlieest.

                                  Thank you

                                  Brij Lal,
                                  Consumer No. 2332
                                  Contact No. - [protected]
                                  INDIAN OIL GAS CYLINDER
                                  Posted:[protected] by Arun Kumar Tripathi Send email


                                  Delay for gas cylinder supply
                                  Dear sir,
                                  I booked my cylinder dated 26/12/09, my consumer no. is S/37473 on Rajasthan Rajya Sahkari Krye Vikre Sangh Ltd, Bhawanisingh Road, Jaipur.I have not received my LPG booked cylinder. I phoned so many times, even I personally went to Agency, but still I have not received cylinder after 33 days. It is not first time, I am facing same type of problem last one year. Every time service provider said next time we will provide the cylinder on same day when you required.

                                  kindly help me in this matter.
                                  thank you

                                  Arun Kumar Tripathi
                                  Consumer No. S/37473
                                  Contact No. - [protected] / [protected]
                                  Read comments
                                  I, Mini Simon having Consumer No.1554 booked my Indane Gas on 16th July but the same is not delivered till now. Pl. help me to get the same at the earliest. The Distributor name is M/s.Riddi
                                  Sir,

                                  My name is Sanjay Sarkar nad my indane gas connection no is I09164. My gas connection is attached from M/s. Indra Prabha Enterprises, Kagaul Road, Mthapur, Patna. I have booked my gas cylender on date 06/01/12 at 12.45 am by my Mobile no on your telephonic booking service [protected]and received booking reference no.275837. but till now I am not received my cylender.

                                  I have talked with the distributor over phone, he informed me that so such booking in his record.

                                  Request you to kindly look into the matter please.

                                  Sanjay Sarkar
                                  Consumer No. : I09164
                                  Mobile No. : [protected]
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                                    S
                                    sangeeta
                                    from Delhi, Delhi
                                    Jan 30, 2010
                                    Resolved
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                                    Resolved

                                    Respected Sir,

                                    I, Karam Chand R/o 7121, Mandi Ghass, Pahari Dhiraj, Delhi-6, Customer No.- 4571-S booked for refill gas cylinder for last 5 or 6 days on Telephone No.[protected] / 23543807 / 23519192 with M/s Khan Enterprises, Code No.-107224, 1407, Block, SP Mukerhjee Market, Rani Jhasi Road, Jhandelwalan, New Delhi-110005. But from morning to evening the above telephone engaged or if telephone bell is going on, but no one responded from above gas agency.
                                    On 30.01.2010, my son personally going to above gas agency for booking of refill gas cylinder about 11.00a.m. but the staff of above agency not booked and saying that after 21 days of last delivery we can booked. I requested that there is no rule for booking refill gas cylinder after 21 days. He says that go to Indian Oil Head Office and they are booked your gas cylinder before 21 days.
                                    Sir, please let me know whether there is any rule for booking of refill gas cylinder after 21 days, if not, than please instruct the above gas agency not to behaved in rudely manner with there customer and booked my gas cylinder before 21 days, under intimation to me.

                                    KARAM CHAND
                                    GAS CONNECTION NO. -4571-S
                                    MOBILE NO.-[protected]
                                    E-mail : jainkrsanjay.[protected]@gmail.com
                                    Aug 14, 2020
                                    Complaint marked as Resolved 

                                    Indane Gas — non booking of refilling cylinder

                                    My gas agency Chandrakala Gas Services at Seema puri, Shahdara, Delhi do not pick up phone nos.[protected], 22357295. I have been trying continuously for last 4 days. My consumer no. is CK-9785. Please look into the matter urgent.
                                    My agency name is Jangjeet Enterprises, Ajronda, Faridabad. Whenever i call for refill booking they tell me that they can not book the cylinder before the completion of 30 days of last refill.I would like to know that waht is the policy in this regard. After how many days of last refill can i order my booking.
                                    Plz let me know.

                                    Thanks

                                    Pankaj Poojan
                                    My Gas Agency Chandrakal Gas Services at Shahdara - donot pick-up Phone Nos: 22357242, 22357295. I have been trying continuously for last 4 days, my consumer Number is 5284. Pls look into the matter urgently
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                                      A
                                      A P Bajpai
                                      from Gurgaon, Haryana
                                      Jan 30, 2010
                                      Resolved
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                                      Resolved

                                      Dear Sir,

                                      I would like to draw your kind attention about Gopal GAS Agency B 4 /47 Yamuna vihar Delhi -53

                                      I booked my cylender and got 1 kg less Gas, when I visited there I have seen with my eyes the local labour of the agency were having so many Indane seals in their pocket and opening the wxisting seals

                                      Please look in to this matter

                                      my number is [protected]
                                      Aug 14, 2020
                                      Complaint marked as Resolved 
                                      Same happened with us always
                                      Today received 5kg less i have the photograph as well
                                      And it was surprising that the seal was intact
                                      Might be they have extra seals

                                      The system is corrupt
                                      And nobody to stop them from doing these things
                                      Nobody pics up complain helpline number as well
                                      Please contact me for more details if anyone can take my complain
                                      Email id
                                      [protected]@gmail.com

                                      stealing Gas from customers - Comment #3873869 - Image #0
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