[Resolved]  India Today Book Club — books and cd"s paid ordered not recieved

i had ordered some books and CDs from India Today Book Club on june2007 and paid through credit card. Till 6th oct 2007, I did not receive the books and the CDs. Many emails sent to their customer care department remain unanswered. Though the company belongs to a reputed media group, their service level is very disappointing. I intend to lodge a complaint with the cyber crime cell of Police if they do not respond to my mails and deliver the promised merchandise within a week. I was told that this issue can be classified under cyber fraud. Looks like the company will wake up only when a summon is issued by the Police to its MD

Membership No. : ITBC07305530

WEB ID : 1735530
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Aug 13, 2020
Complaint marked as Resolved 
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i had ordered some books and CDs from India Today Book Club on 29/12/2007 and paid through credit card. Till dec 2007, I did not receive the books and the CDs. . Though the company belongs to a reputed media group, their service level is very disappointing.
Dear Mr. Prabhakar Your complaint has been resolved on 21/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr.Prasad Gudimalam Your complaint has been resolved on 18/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

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