India Today / BagItToday Complaints & Reviews

I am also suffering from this type of problem.. If anybody got solution please tell me...

I am also receiving these message. Please let me know how I can avoid getting these messages.

I have recd my order still 3 weeks . My card account has got debited .Kindly let me know where to complaint. recd message that my order has been deliverd thru dart mail. how to proceed

i think the mobile companies should be fined for allowing these messages, they are so annoying.

India Today Book Club — Unsolicited books parcel-no refund

I had received an unsolicited parcel of books and in my absence my daughter accepted and paid for it. I returned the books and since last 4 months, the company is denying refund. I have written atleast 15 e-mails but they are replied with cut and paste answers like a call center response.

I am planning a law suit with damages and I welcome any similar experience to be brought out which could strengthened my case..

I am also receiving these message. Please let me know how I can avoid getting these messages

Dear sir
I am one of your customer.I am working in private sector.In your sms disturb for my work. Please dont send sms in my mobile no [protected].
Thanking you,
Regards,
S.Manigandan.

My order no 0GA[protected] for Rs 574/= has been dispatched on 26 Oct 2009 by BLUEDARCOD / [protected] is yet to be received despite personal liaison at Agra.

i have ordered a reabok kit order no0ga[protected] for rs 3199 after three weeks i have recd a wrong parcel which contains only books and air bag we have paid cash rs 3199 can anybody tell me how will i receive my correct order or the refund

I'm getting contenuous SMSs and Calls from India Today Book club on my phone[protected]. Sometime I feel I've made mistake of buying books from you.

I do request you to stop sendig same immediatly.

I had placed an order on 7th of MARCH with TODAY SHOP with a total order value of Rs 2998.But they have not delivered it even after 31 DAYS . They promised me to deliver it within a week.My order ID is [protected] and order no. is 0GA[protected].They don't even response to the calls[protected] and their web site is also down.i think we all should file a case against them...

REEBOK SUMMER FITNESS KIT — Non delivery of REEBOK bag

Membership no ITBC09930246 Invoice no ORA[protected] Order no 0GA[protected]

I have ordered for REEBOK SUMMER FITNESS KIT for an order value of Rs 2499. I Have recived all the items except the REEBOOK bag . Please send it to me by courier . I feel that it is a standard practice to cheat the customer by The book club .
If I donot get any responce then at TataSteel I am going to spread this news through our broadcast system . It may be caution for my other friends .

socks — Rude Manager

I was in the Kmart store in Rapid City, South Dakota, and when I was checking out, the socks I was going to purchase rang up higher than the sale price on the card where they were advertised. The cashier summoned for the manager, and let me tell you what...this woman should have never, ever have been hired for a manager postion. I'm not going to go into a lengthy, detailed complete word for word of what took place, but this woman sickened me to the point where I decided "that's it...as peaceful as it is in here, I'm going back to Wal-Mart's busy madness because at least they TREAT YOU RIGHT. The employees at K-Mart in Rapid City just plain SUCK.

i just received the kit. i am really dissapointed by it.
the shoe size is wrong inspite of being written on the outside.
i didnt get the reebok bag inside the kit.
and they gave me the deleivery today when i had ordered on 9 march.
my order no is OGA[protected].
no one replies on the phone no [protected]

ANYONE WHO IS PLANNING TO ORDER THIS JUST STAY AWAY.

THESE PEOPLE ARE CHEATS.

My Order to INDIA TODAY SHOP for a Reebok Fitness Kit
-Non receipt of Delivery of items against payment made by me through
dated 12.3.09 for Rs. 3199/-
(Order No. PRINT AD/OGA[protected]

socks — Not yet received

Dear support,
I had ordered for socks before 4 weeks., but not yet received.., kindly check it.please.

Thanks
Madhumathi

hi buddy,
i am planning to purchase reebok summer kit in rs 1999,
please tell is it gud opion aur they r making foll

India Today is cheating people...

Order ID is:[protected]

I ordered Benetton Glasses (Spects). And the way I received the parcel was in a very bad condition. Spects got damaged- the shape of the spects was not proper and box got damaged The entire parcel is damaged. This is the way they gave me the parcel. This is my first order and might be the last one too..

Even they don't respond to mails...

Please don't order anything from them...

Jagdish.

hello

i ordered for an reebok fitness kit with reebok lite shoes and an holiday package, but i have received only reebok fitness kit instead of reebok lite shoes they have send another pair of reebok fitness kit and not send holiday package coupan.i think they cheated me ...This is my first order and might be the last one too..

Please don't order anything from them...


shashikanth

today shop — not received materials

docket no is[protected] dated-12/ 10/2009. send by india to day book club to vadodara, till date we donot received my coinsiment,

I had placed an order for Reebok style kit to India today shoppe near about 24/10/2009. I received a message that it has been dispatched on 31/10/2009 but still I didnt got it..

today shop — not receiving the goods

dear sir
i hav got an offer from tv today shop of getting a reebock shoe @ the cost of 499+handling charges. i made all the payments online in the month of dec 09 and did not recieve the shoe till date. for last one year i have been complining , every time they giv assurence only. they did not evn reply to my legal notice, i went to consumer court at bhopal they said that as the party is der in delhi they cant accept my application at bhopal. its very difficult for me to move delhi for legal formalities.

today shop — Not received Reebok Style kit

My customer Id is:-[protected] Rana Urvish S. I have placed order of reebok style kit on 15Th of Oct2009, and paid the entire amount of rupees(2499+499)=2998/- throug my credit card (Barclay card). And till date i have not received my parcel. I have complain for so many times, and every time they give me new complain number, I have spend 400-500 rupees for complaining through mobile, on complaining to the given number. last time I have called on 13th January 2010 and this time they have given me complain No:-314004, and has talked with their executive(Rishid). So i please you to pass this complain and make it clear to get my parcel. Every time they give me some reason like sock not ready, system not upgrade, and you will received it this time,etc. I think it was my blunder mistake that i have paid online cash through credit card, rather than to give it during delivery. So please take my complain as it as take already three months.

i ordered this for for 3000 of reebok.
when i opened the pack, i saw fake reebok shoes.
this company is doing fraud with costumers

i had placed an order for a Reebok kit, tracksuit, shoes, bag, towel, watch near about 2month back. I received a massage that it has been processed and order No. is OGA[protected] on 03/01/10 but still i didnt got it.

Reebok fitness kit along with Free gift — non-delivery of goods

I had booked a Reebok fitness kit from the India today book club on 01.02.2009 and I haven't got it yet. I have repeatedly sent mails and made phone calls to all the concerned, but everytime I get a reply that my order will be sent within 14 days. Now that I have asked my money back, they are again telling me that it will be processed within 14 days, last such mail was received on 12.02.2010

I have not recived my kit .kindely check it

INDIA TODAY SHOP/REEBOK KIT — NON RECEIPT OF REEBOK FITNESS KIT

MY ORDER TO INDIA TODAYSHOP FOR REEBOK PHYSICAL FITNESS KIT.I HAVE PAID RS 3199THRU CREDIT CARD AGAINST MY ORDER REF NO[protected] IN THE MONTH OF JAN10 BUT NOT RECEIVED ANY THING TILL DATE INSPITEOF REMINDING NUMBER OF TIMES THRU CALLS/MSG.

i have also ordered RBK kit for Rs.2999 from 3 weeks ago.
I steel not get the kit & holiday package.
In future if I will get the kit and if it will not appropriate i won't pay.

Dear Mr. C. Vakade Your complaint has been resolved on 31/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Please do inform me what are the steps need to perform to get the Miss Unviersoi

India Today Book Club — Free Gifts and Holiday Package

I had purchased books from the India Today Book Club as per scheme mailed to me.My invoice no is ORA[protected] of 21st January'2009 and the amount Rs 2598 paid instantly on line.

To redeem my free gifts assured in the scheme(Adidas Bag and Holiday Vouchers, I logged on the site as mentioned in the invoice on 4/2/'09 and was asked for an unique promotion no supposed to have been mentioned in the invoice.As no such nos were there in the invoice, I called up[protected] and was told that this is a 19 digit no and for security reasons not mentioned in the invoice.I was given a no after around 10 mins of std call from Kolkata.The 19 digit no given to me was found invalid.I once more rang up at[protected] and after talking for arond 10 to 15minutes was told that it will take 3 to 8 hrs for validation process as the no apparently was generated on basis of my last call and that is the system.

On this, I again tried to get through with the no on 5/02/'09, literally after 24 hrs and find that still it is not working and showing as invalid.Thereafter I mailed all the details to them and asked for redressal within 24 hrs or I would take necessary action.After 48 hrs also I do not find any action from that end and not even a reply to my mail.

I take serious view of this as a consumer and would like that very stringent action is taken for such fraudulent act.Further pls intimate the company that if I do not receive redressal at earliest, I shall put the matter through for legal action for claiming the gifts assured along with demmurages on account of harassment meted out to me.

Biswajit Mohinta

i want air ticket & holiday my oderno is -- 0ga90054169

Free holiday package alongwith Book offer — Free holiday package

India Today Book Club
Voucher No.ITBC 12403 and 12351

In the month of December, 2009 India Today Book Club through their scheme offered me books and free holiday packages and charged me an amount of Rs.6396/- thru credit card. After delivery of books they asked me to deposit another Rs.1798 by draft immediately as service charges so that holiday package can be redeemed. Accordingly I couriered drafts (No.454852 & 454853 drawn on Canara bank) and registration forms on 12th Jan '10 to Premier Sales promotions Pvt. Ltd at their post box No.5042 in Bangalore. In fact on these service charges their sales guy did not tell me and promised me that there won't be any extra cost on this deal. Till this all activities went smoothly…After that there is no revert till now from their side. I tried to contact their helpdesk a few occasions with lot of pain - getting line takes minimum of half an hrs' holding. As per them its been actioned and I will get a revert in couple of days... this is their usual robot message...but still I don't have any clue about how long I have to wait…

Hope you will respond to this communication on priority.

George P V

Free holiday offer on book purchase — Free holiday offer

Stay away from this fraud company - Indiatoday Bookclub

Voucher No.ITBC 12403 and 12351


In Dec '09 Indiatoday bookclub called and offered me some books and free holiday package. Accordingly they charged me thru credit card an amout of Rs.6396. Couple of weeks later i got a communication from this fraud company asking me choose my holiday places and again send draft for Rs.1798 (Rs.899 x 2). I have done that also thinking my vacation would happen in any moment after a couple of days but still i dont have any clue about this. There is no contact no.for them on which we can contact easily. I tried to contact their helpdesk a few occasions with lot of pain - getting line takes minimum of half an hrs' holding. As per them its being actioned and i will get a revert in couple of days... this is their usual robot message...but still i don't have any clue about how long i have to wait..

If making easy money is their aim then please stop it now and mend their way..

George, Bangalore

India Today Book Club — Receiving SMS even after unsubscribing.

Sir/Ma'm,
I have unsubscribed from the India today SMS promos by sending a message TUNSUB to 567678 as instructed in the SMS on March 24, 2009 and received a sent message confirmation. But I am still receiving SMS offers as on today, that is April 9, 2009. Someone please advise as to how I can get rid of this nuisance once and for all.

Dear Mr. Kumarasamy Your complaint has been resolved on 29/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Stop sending messages on my mobile [protected]

i am also tired of getting sms from TA india today.

please dont sent sms to my mobile ...
my mobile number is +91-[protected]

Saale kutte bekar ke SMS mat bheja kar. Haramio Tum logo ke paas koi kaam nahi hai kya.

After complaining them about sms to my mobile. This is the reply which they sent. Even though iam stillg getting sms. Take necessary action on them.

fromFeedback Club <[protected]@indiatodaybookclub.com>
toGautham Kumar <gautam.[protected]@gmail.com>

dateFri, May 22, 2009 at 6:46 PM
subjectRE: ONLINE COMPLAINTS

hide details May 22 (5 days ago) Reply



Dear Member,
We apologize for the inconvenience caused to you in this regard.
With reference to your mail we would like to request you kindly ignore the email/SMS. It was a technical error.

However we have forwarded your mail to the concern department.

For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Sushil Kumar,
Executive-Customer Relations
India Today Book Club

my cell number is [protected]...stop sending me messages from TY-INDIA TODAY..

want to register the complain against India today. I am receiving ads on daily basis from India Today. It says about some offer. I do not want to receive any such spam message. I do not know how these guys got my mobile number. I have registered my email id to Do No Disturb listing. But even then I am getting it. Is there any way I can un-subscribe to these spam messages.


Thanks,
A.GIRI PRASAD

please for the god's sake stop the sms rain showers and the refrain the in the telecalling from bugging me time and again.

Unfortunately once I registered my name in India today book club. From that day, I am continuisly getting unwnted sms from TA-India Today. Plese stop sending the sms. I am getting sms like, TA-, BA- etc. Is there any way I can un-subscribe to these spam messages.

Please stop sms to my mobile [protected]

How to get rid of this menace.

They really torture us.

Please stop sms to my mobile [protected]

I have received sms that my order oga[protected] is dispatched on 27th july on cash on delivery basis for Rs.499 to be paid at the time of delivery. i have not recd any parcel.. pls send it . before sending call me [protected]

please dont sent sms to my mobile ...
my mobile number is +91-[protected]

even i m also facing the same useless smses

send the complain on the website

http://ndncregistry.gov.in/ndncregistry/contactUs.jsp

its the National Donot Call Registry
I m not sure if any one is there to take any action or no

just try and see if something happens

i have sent the sms and you all are request to send the sms as its a goverment auth. it should stop if many people are sending same kind of problem

My email id is [protected]@gmail.com

India Today — promotional sms

i am receiving sms from tm-indiatoday everyday on my cell phone.
it says about some offer .
i dont know from where these guys got my cell no.
i just want to stop receiving these messages.

These promotional messages from TM-xyz (they are endless and countless) have become a nuisance and is nothing short of breach of privacy. Its time that the court steps in and puts a ban in all these with immediate effect linking these activities with heavy penalties.

Please stop these promotional SMS as they are very irritating. When we dont have time to scratch our balls, we need to keep deleting these SMSs. Keep your promotions to yourself please.

Mohid
Mob: [protected]

i want to register the complain against India today. I am receiving sms on daily basis from India Today. It says about some offer. I do not want to receive this message at all. I do not know how these guys got my mobile number. Is there any way I can un-subscribe to these spam messages

pls stop sms on mobile number [protected]

I am also one among those irritated bythe free ADs SMS from TA India Today and similar sources. I feel sorry for their fate. Very decent Publishing houses, reduced to resort to SMS, unwanted and loathed by general public. Why can not they wind up, if they can not manage. My question is, by these floods o[censored]nwanted SMS, are they getting anywhere. Even if one fello mobile holder welcomes their SMS, their existence is justified. But it may not be so.
On my part, I welcome them. Because, they provide you an opportunity to blasgt your anger against somebody, unseen and unknown. The moment I see a SMS from Ta India Today or similar TA companies, I use all unparliamentary vocabulary to shun them. Then it relieves me of all controleld emotions, which can not get a vent otherwise. !!! how is that

Please stop sending promotional sms to [protected].

TA-India today — sending sms

daily they are sending irrelevant promotional and advertisement sms to my mobile number . please stop this.

what a nuisance this is. had no idea there are any number of people facing the same problem. please tell us something which can stop these sms's.

Please stop sending promotional sms to [protected].

Please stop sms to my mobile [protected]

please stop sending sms on [protected]

I also want that these headache messages should be stopped .
My no. is [protected]

close sms in my phone

Please stop sms to my mobile [protected]

is there any way we can approach the court for this kind of nuisance. i am a very busy person and my time is very precious. i don't subscribe to unnecessary phone calls not to mention smss. the trouble in india is that we have too many people at call centres sitting at their desks doing nothing but sending free smss, block smss unmindful of other's precious time they are wasting by the push of a button. Plzzzzzzzzzzzz stop this menace.

If you have any solution, my email is [protected]@yahoo.com

thanking you in advance

khrietouzo angami

Pleaseeeeee stop sms to my mobile [protected]

India Today — Receiving SMS on Mobile

Hello.
I am getting many number of sms on my cell. that is a big hectic for me. i want any help regarding this.
Thank you.

Please stop sms to my mobile [protected]

ple stop sms to my mobile, i already sent unsubcribed but i till get sms twice in a day frm india today. my mobile[protected]

easwar.[protected]@gmail.com

The SMSs have become a nuisance...please take off my number [protected] from your list...

I AM ALSO DISTURBED FROM SMS SENT BY INDIA TODAY BOOK CLUB. PLEASE DO NOT SEND SMS ME TOO.

HELLO

hi2222

i got tired of seeing message same so unsubscribe my number from smsgupshup

India Today Book Club — denying unique id

i have bought 7 dvd s pack of agatha christie i got free holiday voucher and a free air ticket.now im trying to claim my gift but that website is not recognising my unique id kindly reply me so that i can claim my offer.

India Today Group — NON SUPPLY OF GIFT ITEM AS PER YOUR ADV DT 10022008

DEAR SIR,

ASD PER YOUR ADV DT 10022008 I HAVE SUBSCRIBED BUSINESS TODAY FOR 3 YEARS AND I HAVE PAID RS.1900.0 THROUGH CHEQUE IN FAV OF LIVING MEDIA GROUP AND AS PER YOUR ADVERTISEMENT YOU HAVE QUOTES THAT YOU WILL BE SENDING ADDIDAS SHOE WITH IN 8-10 WEEKS BUT UNFORTUNATELY IT IS ALMOST COMPLETED 30-40WEEKS SO I REQUEST YOU TO SEND THE GIFT ITEM AT THE EARLIEST YOUR BUSINESS TODAY COPY GETTING REGULARLY MY SUBSCRIPTION ID NO-BT1567768HOPE YOU WILL DO THE NEEDFUL.

Sir, even i have a similar mail from Id : [protected]@irctc.co.in on 13/o3/09, Subject as
"Announcing Nomination for Rs 60 LAKH Sweepstakes entry!" This says that my name is on their list of potential Finalists for the Rs.60, 00, 000.00 Sweepstakes. and Contestants who order the Bestseller pack within 14 days of receipt of the Sweepstakes emailer are eligible for the Quick Response Prize.of "MARUTI SUZUKI SX4". Is it a fake mail or really some promotional scheme from THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?

Dear Mr. Nitin Singh Your complaint has been resolved on 16/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr.Satish Your complaint has been resolved on 16/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Sir, I got a mail from Id : [protected]@irctc.co.in on 13/02/2009, Subject as
"Confirmed Winner !" This says I am eligible to get a Swatch Watch + Benetton watch worth Rs.7000/- by paying only Rs. 2100/- through online payment. Is it a fake mail or really some promotional scheme from THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?

Hi,

I am regularly receivning a email from IRCTC saying "Announcing Nomination for Rs 60 LAKH Sweepstakes entry" and few other promotional offer.

Could you please confirm is it geniune or scam.

Regards,
Solai

Dear Mr.Pranav Sharma Your complaint has been resolved on 10/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Sir, I got a mail from Id : [protected]@irctc.co.in on 20/04/2009, Subject as
"Swatch Irony Chrono watch for 55% discount" This says I am eligible to get a Swatch Watch worth Rs.6300/- by paying only Rs. 2799/- through online payment. Is it a fake mail or really some promotional scheme from THE INDIA TODAY GROUP - INDIA TODAY BOOK CLUB. Please confirm and advise can I go for making the payment online safely ?

i received an offer of beneton watch for Rs.499 from india today group through 123 greetings is it a genuine offer

India Today Group — NON-RECEIPT OF SUBSCRIPTION GIFT

We surprise to saw your advertisement in the August 10, 2009 issue,
which shows GE Cordless Phone was offer in DAILY PRIZE. (Scanned copy
enclosed) FYI.

It was more than one year, we have still not receive the same as
promised to us and the same you are offering as daily prize.

Your concerned department do not know about this, where you always
forward our request for the needful.

Its clearly shows intention of your organisation and harassment to
subscribers with false commitments.

Hello,

I am getting unwanted marketing messages from India Today book club and also marketing calls despite registration in DND.

Please ask them to stop the unwanted messages.

Thanks,
Rajesh.

TA-IndiaTdy — No order received

I ordered 4 books :
1.Namesake
2.naked face memories of midnight
3.blink
4. seven spiritual laws of success
and a FREE REEBOK WATCH

I have ordered this on sms and only this reply came taht they will be processing it, but after that 2 weeks has been passed no other news has came yet.

I hv ordered sm items before 3 week, but i didn't received yet
my no is [protected]

I am receiving unwanted SMS advertisement everyday from TM-IndToday. This irritates me a lot. I don't want this sms to come to my mobile. But no way I am able to stop this. Please help and stop the sms.
My cell no. is [protected].

thankx

Sir,
Iam getting un necessary messages from TM-India Today at least 4 or 5 times every day,for the past 1 year.They are all regarding sales of some electronic or consumer goods.They are disturbing me a lot in my work.
Please take necessary action to stop this menace to so many sufferers like me.

i want daily sms

India Today Group — Unwanted SMS

I don't want purchases anything. please unsubcribe me from your daily sms database.
my no. is [protected]

India Today — unwanted sms

I am fade up with the volley of SMS from india today. I do not want any SMS from this shameless company.If it does not stop , I may bid good bye to idea post paid service as well.

complaints against india today are very correct.

India Today Group — Money Today magazines not received from the past 7 months

I have not received my issues from the month of July'10 till January'11 for Money Today ( magazine by India Today group). I have written many emails and also called them so many times but till date no action is been taken and I have not received any magazine from their side.

Please take this matter with them.

Paresh Bhandari
[protected]

India Today Group — No free gift recd as promised- PREVENTION

I SENT THE SUBCRIPTION MONEY IN DEC. 09. DESPITE REMINDING EVERY MONTH, I HAVE NOT RECD THE GIFT OF JUICER AFTER 16 MONTHS, FOR LAST ONE YEAR THEY ARE WRITING THAT THE GIFT WILL BE RECD. IN 3-4 WEEKS. I DONT THINK I WILL GET THAT BEFORE 3-4 YEARS.
AND THIS FROM INDIA TODAY GROUP. WHAT A SHAME

False assurances and full of lies is what Prevention and India today is all about. None of the people co-operated with me. Every time I send a firing mail, all I get is lame responses from some useless person who can only assure me. I have waited for 2 years and still these people have no shame to ask me to keep waiting for 3 weeks more.

I had directly written to the editor but in vain. I have written to the Head of customer care department, the editor, the complaints person.

Nothing has worked.

Will I ever get my gift back?? If not then why did they lure people into buying 2 years subscription?All crap, when you don't want to give the people what they have to be having!!!

Sir,

We have paid entire subcription amount by
UCO Bank DD No. 636088 dated 18/12/2007
for one year to the publisher M/s Living Media India Limited New Delhi. They informed that
our subscription Gift will be despatched in 4-6 weeks. Till today we yet receive our Gift items.

Regards
Library Section
Syntel Limited

Business Today Magazine-subscription — irregular delivery of magazine...

i am Doing follow-up with Business Today team for my subcriptions copies from last 1 month but till date i have not received the same...what they are doing i don't know. if this is their attitute then i will say that their is no customer satisfaction at all...

India Today Group, TV Today Shop, India Today Book Club — Eshopping complaint

I had placed an order with the above mentioned company worth Rs. 3199/-. These people come out with full page advertisements in various national dailies to lure the customers. Please do not fall into there trap. Inspite of prominisng that they would deliver within one week, they have not done so for over seven weeks. These people are taking consumers for a ride. Leave alone the delivery of goods, they do not even respond to calls and emails. I have tried communicating witht them for over 2 months now. These people are big time cheats. My sincere advice to everyone would be to refrain from doing any sort of business with them . PLEASE DO NOT place any orders with this business house lest u want to be in an imbroglio like me

i am totally agree with you my friend.
this the same case with me.
i had also ordered this same product on phone to the same company
and of same amount 45-50 days ago. but still doesn't have anything from their side.
i have the the order no. given by them to me. but does not have the phone no. where to call.

Well I think these are crooks. It has been a year since I have ordered and paid them the money. After 5 months they said they do not have the product and they will refund the money after 45 days. They neither given me the money nor the product. Their website is also down. I think we should file a police complaint against this group. I have lost more than 3000 Rs. Beware of India Today. It is a crooked group..

These guys are absolute . BEWARE OF THEM. I am also waiting for my order to be delivered.

I Placed the order with the them on 15th March where they promised me deleivery with in three to Four weeks.Just wanted to check up weather any one has got the delievery for the same for Rebook shoes + Benetton Glasses.

I f any one has got their telephone no and email ID. Please provide.

All of You who want to talk to company can call them on[protected]

Dear Mr.Vasant Rastogi Your complaint has been resolved on 5/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I had placed an order on 7th of MARCH with TODAY SHOP with a total order value of Rs 2998.But they have not delivered it even after 31 DAYS . They promised me to deliver it within a week.My order ID is [protected] and order no. is 0GA[protected].They don't even response to the calls[protected] and their web site is also down.i think we all should file a case against them...

I entirely agree with the complaints. None of the company's nos. are responded to. Similar to the complaint by Gaurav Jhanwar, I had placed an order on 6th of MARCH with TODAY SHOP on phone and payment by HDFC credit card for a total order value of Rs 2998.But they have not delivered it even after 31 DAYS . They promised me to deliver it within 3weeks.My order ID is [protected] and .They don't even response to the calls[protected] and their web site is also down.
This is simplydisgusting and entirely unexpected of a company like Today.My cell no. [protected]

i am agree with Gaurav Jhanwar. i had also placed an order on 21st of March with Today Shop. that day executive told me that you will recieve your consignments within a week but i'm still waiting. Not only that they are again and again calling me for Benetton wrist watch n informing me you will get this free of cost only you need to pay courier charges. My order ID is[protected]. whenever you will call them they are having technical problem in warehouse. i dont understand what kind of technical problem they are facing since last three weeks.

They are the last people to be trusted. If this can be done by so called reputed company like India Today Group them why blame small thieves or pickpocketers.

In my Case I booked the order for Comprising of RBK Roller Coaster Shoe MRP 4999 + UBC Sunglasses MRP 3999 ( which they came out in Full page Advertisement on 15th/16th March.). They have delievered the material on 16th April, 09

To my surprise the colour of shoes turned out be black, which I accepted becuase they are hiding behind the clause that the product may differ than what is shown in the Adverstisement.

But the major shock came in the form of MRP mentioned on the RBK shoe Box 3599. I tried talking to them on telephine and have sent an emails and lets see what replies they give. They lure us by big ads and recover their costs by sending cheaper products. I am absolutely convinced that this is new way to make money in the time of recession i.e CHEATING.

The purpose of this email is to eductae all those who are reading this, that be prepared to feel sorry if you place an order with TODAY SHOP

Thanks

Dear Mr.Sanjay Morab Your complaint has been resolved on 27/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I WAS NOT CHEATED BY INDIA BOOK CLUB ONCE BUT THREE TIMES.I ORDERED FOR AGATHA CHRISTIE CDS, WHICH I RECD AND PAID AMOUNT OF RS 2598/- AND NEVER RECEIVED GIFTS
WHICH THEY PROMISED A PAIR OF REEBOK SHOES AND AN AIR TICKET.I FULFILLED ALL CONDITIONS AND LODGED COMPLAINTS SPENDIND A LOT IN TELEPHONES TO CALL CENTER AND BANGLORE OFFICE SEND FORM BY POST.I TELEPHONED AT LEAST 10-12 TIMES BUT NOT RECD SAME.THEN I PAID RS 1199/- FOR MUSIC CDS AND STILL TO GET MY GIFTS OF BAG AND REEBOK T SHIRT.I AM STILL WAITING FOR THESE THINGS AND IF REPUTED COMPANY LIKE INDIA TODAY IS DOING LIKE THIS WHAT OTHERS WILL DO. I THINK I NEED TO GO TO CONSUMER COURT OR LODGE AND FIR FOR THIS CHEATING SO I CAN SAVE OTHERS

same as Sunil Kathuria...only the shoe part...3599...so i request india today group explain the reason for the same.

Hi this is niketa i have placed the order of reebook sunglasses wihich was at 75% Discount but now i to canclle the order, So please canclle the order.

sir,
i have made a order lasr month.The item that i have order not come to my house.But i have paid the money of the item on that day.The item that i was ordered has not come but the other item had reached to my home.So i am exermly diagree with your attitude and please take any intiative measure other wise i have to take a strong step against you.so, please clearify it.You can talk to me also i[censored] want to [protected].

i had placed a order with indiatoday shop,

no feed back and too much of long holding on the querry phone,

am regretting for ordering thru your shop,

pl give a feed back at least

order no is [protected]

thanks a ton for the same,

THIS IS THE BIG FROD COMPANY AND IT SHOULD BE SHUTTED DOWN AND ITS SALES LICIENCE SHOULD BE CANCELLED.

HI,

This is Raj kumar Gannavarapu. Recently I have ordered for a benetton sunglasses thru my Mobile phone. But i have moved from the address with which i have registered in your club. So kindly change the address to the new one which is mentioned below.

Mo previous address was,

Dr no 45-56-16/3,
Sri kalyani mansions,
Narasimhanagar
Visakhapatnam.
Pin no-530024.

My new Address is

Apt 4A,
Anand Castle,
Opp Nimish nivas,
Revellapalem Rd,
Madhurawada,
Visakhapatnam
Pin no-530041.

I also ordered goods worth rs 2298 in the month of july 2009. now these people are not even pickup the telephone. my booking no. is[protected].
I am going to sue that company, who is making false promise and befooling people.

prakash hindustani
[protected]
indore

I agree with India Today cheating people...

Order ID is:[protected]

I ordered Benetton Glasses (Spects). And the way I received the parcel was in a very bad condition. Spects got damaged- the shape of the spects was not proper and box got damaged The entire parcel is damaged. This is the way they gave me the parcel. This is my first order and might be the last one too..

Even they don't respond to mails...

Please don't order anything from them...

Jagdish.

I am agree with that they are not going to deliver their products in time. For about one month now still there is no delivery of mu free free gift of Benetton watch.I donot know what they are doing man.
My order no. was 0GA[protected] dtd 01/09/2009.
Even they are not bothered about whether the good was transferred or not. After some days I got another message that thanks for "bringing merchandise from us".How it is possible.
My Address is:
Rajesh Sharma
5A, KV Staff Quarters
18 Mall Road Estate
Ordnance Factory Dumum
Kolkata-700028

A agree with failure in service provide by these people. I had ordered for a Adidas Bag and a Book Sellers but yet get the delivery almost two months have been passed. Again I have confirmed for the Kodak C-180 Digital Camera but no body is coming in my contact.

I did not receive your mail regarding Swiss Brand Watch photo and more detail till date.

My order for Reebok Track suit and Shoes were dispatched through ARAMAX COD/[protected]. But same has been returned to Delhi without delivering to me. I have informed courier fellow that I would be out of station till 25.10.09. Same may be sent back.

Regards
Anil K. Jain

Ya...Yes i this is cheating compony please do not bye any product them i had booked Kodak Camera on 25/10/2009 but haven't recieved any product.

Humble request for delhi gyes who are near to them to register or file FIR against them i request all suffered person come together & file FIR against them the leader will be from delhi near to INDIA TODAY & we all support over E-Mail please any one can come forward from delhi ?

India today shop — Non Delivery of goods

Hi,
I recieved a mail from India today shop stating i can get Benetton sunglasses free, i just have to pay for the shipping charges which i did. This was 1 and a half month back. I have recd my package nor India today shop revert back Via Email. No body picks up the phone number they have given. They are looting people openly and some thing must be done abt that.

Regards
Puneet Singh

Hi,
I meant, I havent recd my Package in the above compliant.

Rgds

i have purchased rbk 3199 kit on 03/12/2009, with my booking id[protected], and my cellphone no [protected]. but they are telling that it is not there. i have paid it through my credit card of HDFC BANK.
today shop is cheating everyone. my advise is not to buy anything from it.

I am very much agree with this. they are fooling the customer and they give your mobile no. to every were so you will very upset with this .

India Today Group / Good Housekeeping — Not Received Subscription Gift

Subscribed to Good Housekeeping during June 2009. As per the offer the subscription gift was to be delivered within 8-10 weeks. More than six months have passed and there is no gift in site.

Have spoken to thair Customer Care folks few times (last being on 6th October 2009 at 2:45pm with a lady called Simrit). Earlier thay said that the original gift is out-of-stock and we are procuring. Later thay said we could not procure the original gift and are waiting for your consent to send you a different one (!!!! consent - they never called or wrote to me). When i said send whateever you have, i was told it will be dispatched within next two weeks. Another 3 months passed after that with no action.

I wonder how such so-called reputed companies are able to consumers for a ride.....

i also placed an order but they took 04 months to deliver.since i was transferred from dat place the order was cancelled automatically.now i dont know how 2 change my new address with tthem...

I Ordered Reebok Kit worth Rs. 2999/- in the month of 25 Nov 2009. Even they are not bothered about whether the good was transferred or not. Order No.[protected] This is the big frod company and it should be shutted down and its sales licience should be cancelled.
Mobile No. [protected]
Pune, Maharashtra.

The India Today Group Sweepstakes — whether it is reliable or not

Hi,

Pls find below mail, which I received from IRCTC - the india today group sweekstakers
Notice of Selection from India Today Group
Dear bagavathi
The validation certificate herein certifies that bagavathi is eligible for the final stage of our Sweepstakes worth Rs 60,00,000.00, where you can win exciting prizes. This intimation might be one of the most important communication ever delivered at [protected]@yahoo.com

Pls let me know whether it is a scam or reliable...
Regards
K. Bagavathi
+[protected]

i too received a similar one...
can someone please help to clarify?

i have booked order of that RBK kit... and my booking id is[protected]...kindly do necessary as early as possible and give me feedback on my mobile no.[protected]

Dear sir,
We book order of Reebok style kit on 1st march & your conformed our order.
we received massage our order was procced and number given OGA[protected].
still we are not received any goods from you so please intimate us status.

Thanks&regards
M.Narasimha Reddy
C/O Vamshi motors(p)ltd
Mahinrda Tractor Showroom
Sagar road, Miryalguda
Nalgonda (dist) Andrapradesh-508207.

well.. i have no complaints i8n delivery or stuff.. just the thing tht i recieved a call from ur two different offices.. giving the same thing.. i had entered sweepstakes, and they both are giving me assurances.. when told abt it, the 2nd person claims tht the guy i talked to earlier wasnt authorised and was just a sub agent.. if such practices wil be there ofn false promises, hen it'd be a sorry act..

otherwise i have shopped for over 2 lakhs bucks and have placed an order of 40000 today.. havent recieved any complaint as of yet and hope it to stay the same way this time also

I HAVE ALSO PLACED ORDER WIDE ORDER REF NO[protected] DTD.28.02.2010. AT THE TIME OF ORDER INDIA TODAY SHOP'S SALESMAN ONLINE OVER TELEPHONE PROMISED THE DELIVERY WITHIN 21 DAYS. BUT BY REEBOK KIT HAS NOT BEEN RECEIVED TILL DATE. I AM SO MUCH IRRITAED DUE TO INDIA TODAY'S ATITUTED. I AM VERY SURPRISED ABOUT INDIA'S BEST COMPANY IS CHEATING TO INDIANS.THE PAYMENT rs.3299/- HAS ALREADY BEEN TAKEN BY THEM more than ONE MONTHS BACK. MAY PLEASE SEE.


MANISH MEHTA [protected]

India Today Subscription — Subscription Gift not received

HI

My Subscription ID: - 1884471 is for India today and had applied for sunscription in Jan 2010 and had not been received the gift that is a 3000 rupees watch from past months.
Moreover when is try and contact them on phone they give no information abt. the gift and after try on email i get reply that it was send my the courier company DTDC 2 months back the courier no is L21769183 but and courier company deletes the data after 2 months so we don mot have any data about the gift. And we cannot provide you any details. Also gift will not be given.

As customer what should i do.
Pls Help.
[protected]@gmail.com

I need to know the number of the courier company who delivers the products to houses in Pune where i live because i just missed the delivery and they did not even leave a number and how am i supposed to get the package now> i won't have bothered if it was some silly gift but the package costs 35, 000rs so i am very anxious. please email the number my email is [siddharth.[protected]@yahoo.in]

India Today Group / Good Housekeeping Magazine — Issues not being received

I subscribed from Feb 10 -Feb 11for Gudhousekeping magazine
Gifts not recevied till date (As per company it takes 4 weeks) I subscribed in December and today is july
Feb 10 issue not received
Subscription date moved from March 10 -Mar 11.
March Subscription received on 28th March 10
April Subscription received on 30 th April
May Subscription received on 26 May
June Subscription received on 1st July
July Issue Not received till date.

Promotional Sales By Living Media / Books Today / India Today Group — NON-RECEIPT OF PURCHASED & FREE GIFT ITEMS

SIR/S,
I HAD TELEPHOCALLY INORMED BY THE SUBJECT COMPANY THAT I HAVE BEEN SELECTED FOR FREE GIFTS AS MENTIONED UNDER (THEIR PH.NO.[protected] /[protected] /[protected]. AS THEY TOOK INDIA TODAY GROUP'S NAME, I WAS MOMENTARILY ENTHUSED TO FALL(?) IN THE TRAP.

I HAVE BOOKED 1 PHILLIPS HOME THEATRE WITH FREE GIFTS (HOLIDAY PACKAGE FOR 2 + WATCH + 1 SET OF PURE DIAMONDS-10 CENTS, FROM ANAIRA JWELLERS)& FOR WHICH I PAID 7598/-+899/- THROUGH ICICI BANK CREDIT CARD ON 16/10/2010.

ON 23/10/2010, AGAIN I BOOKED 1 SAMSUNG MOVIE CAM CORDER WITH FREE GIFTS(REEBOK SHOES+HOLIDAY PACKAGE FOR 2 + 2 SET OF ASSURED DIAMOND SET - 20 CENTS) & PAID THROUGH ICICI BANK CREDIT CARD ON THE SAME DATE.

TILL DATE I HAVE NOT RECEIVED BOTH THE ORDERS PLACED, IN SPITE OF SEVERAL REMINDERS. TODAY, WHEN CALLED TO THEIR ALLOTTED NO.[protected], THE PERSON ATTENDING TOLD ME THAT THEY ARE UPDATING THEIR DATA BASE AND I MAY CALL ON MONDAY, I.E. ON 03/12/2010.

NOW, I THINK THAT I HAVE BEEN TAKEN FOR A RIDE. I AM A MIDDLE CLASS PERSON SURVIVING ON MEAGRE SALARY, AND WILL BE RUINED IF THE ABOVE DOES NOT MATERIALISE. CAN YOU, THROUGH YOUR FORUM, HELP ME RECOVER MY MONEY / OR THE ITEMS PURCHASED?

IN CONTINUATION TO MY EARLIER MAIL, REGARDING NON-RECEIPT OF ITEMS PURCHASED FROM BAGITTODAY, I AM FURNISHING HEREWITH MY E-MAIL ID :
[protected]@rediffmail.com

Magazines And Gift Not Sent By India Today Group Despite Repeated Reminders And Requests — non receipt of magazines and gift

THIS IS A COMPLAINT AGAINST THE INDIA TODAY GROUP. MY SUBSCRIPTION NOS. INDIA TODAY: ITE 142728; Business Today 40740 and Money Today 03MONTO1851104
The above mentioned are not being sent regularly; the irregular receipt of magazines has been brought to the notice of customer service department; sometimes, they do send some magazines----after repeated reminders and requests----in a bundle, long after their usefulness is lost; sometimes, they just put my request in the dustbin; it is more or less an act of merciful begging; the group does not have any respect for customers like me and does not instruct service executives to look into customer complaints seriously
About 6 months back the India today magazine started the subscription drive promising to deliver a mobile phone as a subscriber's assured gift. The gift was not sent to me. I wrote 10 mails regarding this. No one bothered to help me. Only mails assuring its delivery in about 8-10 weeks were coming. In frustration, i took up the issue with customer service department and one Mr. Piyush told me that the gift was sent long ago and if i have not received it, i need to go and sort it out with postal department. I said i have nothing to do with post and telegraphs department; it is their responsibility to send the gift to customers in a safe manner; if they have failed in their duty, it is their duty to rectify the mistake. Thereafter, they stopped responding to my mails; the customer service executives are giving only evasive replies. So far, as on date, i have not received the assured gift. The whole things seems to have been the product of their fertile imagination. They seem to have instructed the service executives to come out with this kind of standard replies and after some repeated attempts the customers also will forget about everything.
Please bring this to the notice of everyone about the unscrupulous acts and practices of the ggroup----indulging in this kind of cheap and bizzarre tactics in order to make money---at superfast speed. i will be extremely grateful if you could post the complaint to the consumer forum also
dr.v.s.p.rao email [protected]@gmail.com cell no. [protected]

I am also suffering for the same thing from may 2010 they are telling the same within 2 to 3 weeks will get the gift, its now more than 8 months till date i have not got the gift

I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint. I, Sumangal Nevatia, from Delhi, strongly support this complaint.

Non delivery of goods after 18 months of placing the order

I am mohammad idris

I had placed an order with the company(India Today Group, Today Shop, India Today Book Club) worth Rs. 3199/- (Reebok kit) order booked on 28/9/2009 and dispatched on 10/10/2009.my order no:OGA[protected]. i have received damage post parcel (parcel no: - -lajpat_PO/ED697046IN) we returned it back same day but we didn't received the product again. We called several times to customer care they accept their mistake of non-delivery and telling us we will receive it in 15days. From the past 18months their reply is same that we will received in15-20 days. We booked the product through credit card.

I request india today group, india today book club to either send the product or refund the aount

address
Mohammad idris
JKS Agrimall
H.NO: 6-2-4/5.42, 43, 44
Hyderabad road
JANGAON-506167
dist - WARANGAL(A.P)

India Today — Subscription gift not yet received

Please quote Subscription Number ITE1894952 or Case id 2746806
complained about the subscription gift not received many time but no action has been taken now it been 6 month from the subscription and India today group is always giving the foolish reason like. we are out of stock for the h/s and some time they are saying the courier guy is not able to find the address..

Sine last month they are not even answering the mail to me.


Need the strong action of want the subscription money back if they cant deliver the gift in time.

adidas sports shoe — Free gift

I have purchased 16 CD pack which I have already received.
My Invoice no iS ORA[protected] Date : 29.11.08
My unique no to claim the offer is[protected]A[protected].
Please arrange to send my free gifts immediately

hello

i bought adidas sports shoe 6 months back. after purchasing date, within the month the sole start giving problem. i contact to the store owner.he made it repaired from the local shoe master. the finishing was also very very poor.
and now today the shoes are in very poor condition.
please suggest me what to do

my contact number is +91-[protected]

hello
I am also a victim of Indiatoday book club.My complait is also same.I paid the amount like you, but till today I have not received the shoes.It is better to go to consumer forum all together.

Narasimha Rao V

I was ordered a encyclopedia in March 2008 but till date I m waiting for my consignment. Can some body help me out? How to lodge a online complain in consumer forum? What to do with this kind of company who is also running a very reputed Media company. Never expected this kind of act from such a company.

Below is the complain registered with their customer care centre
India Today Bok Club Complain 12877
EPP Docket No.286663
Order No. MITBC-WEB-0694099
If any body can provide me the email id of their senior officials so that they also can be awaken by this act of their marketing department.

Satya Prakash

I have purchased addidas shoes No. 10 (Article No. 333373 WHT) on dt. 29/01/2009 from showroom "UNISEX EXCLUSIVES", Patiala vide Bill No. UEP-11143. The pasting of the shoes has already opened from the last one month. You are requested to change my shoes immediately & oblige.

Dear Sir,
I purchased shoes who product descrption number is CALYFSO/333208 and the factory outlet loation is ACE SPORTS, SHOP NO.6&7, SAI APEX, SHRI DATTA MANDIR CHOWK, VIMAN NAGAR, PUNE -411014.

within say a month the pasting started to come out & the few small cuts were visible on the upper side and lower side of the shoes.The sole of the shoe is made up of a combination of rubber and front part of sole came out. Kindly advice how do i go about finding a solution to this problem. The dealer says that I have to take it up with the company itself and he would not be in any position to help out as it was brought in a discount sale.

Kindly advice me what to do, as i am not expecting this problem from branded company like addidas.

Regards
Vikas Sharma
[protected]
[protected]

Dear Sir,
I purchased shoes who product descrption number is CALYFSO/333208 and the factory outlet loation is ACE SPORTS, SHOP NO.6&7, SAI APEX, SHRI DATTA MANDIR CHOWK, VIMAN NAGAR, PUNE -411014.

within say a month the pasting started to come out & the few small cuts were visible on the upper side and lower side of the shoes.The sole of the shoe is made up of a combination of rubber and front part of sole came out. Kindly advice how do i go about finding a solution to this problem. The dealer says that I have to take it up with the company itself and he would not be in any position to help out as it was brought in a discount sale.

Kindly advice me what to do, as i am not expecting this problem from branded company like addidas.

Regards
Vikas Sharma
[protected]
[protected]

ITBC — non av. of site

ITBC07278868
INVOICENO. ORA[protected]
ORDER NO. OGA[protected]
SITE NOT AVAILABLE ON THE NET FOR CLAIMING THE FREE GIFTS AS ADVISED BY YOU.
http://offers.indiatodaybookclub, com

India Today Book Club REebok Fitness Kit — Order not Delivered

I have booked an order with Ref ID [protected] for Rebook Fitness kit on 29.01.09 & made all payments on the same day by credit card. Executive confirmed to delivered it with in 21 Days. After chasing a lot every time I got wrong & false information as well as commitments from senior executive. I have not seen such a redicolus & such a fake, false commited organisation. I must request to every individual not buy any product from India Today Book Club

India Today Book Club — Order not delivered completely

Hi,

This is to bring into your kind attention about a fraud on my order which has not been delivered completely.
I recieved a mail about a promo offer for a 20 devotional CDs pack and a holiday package worth Rs. 5000/- for just Rs. 999/- from India Today Book Club. I booked the order with order date as 3-Mar-2009. My order was delievered on 9-Mar-2009 only with 20 CDs pack. There was no information about my holiday package. There was a website URl provided as http://offers.indiatodaybookclub.com/gifts.htm and was asked to put my Unique number alongwith my email address.

I have been trying to enter my unique number as well as my email address but everytime I am recieving the same error message ' You have made incorrect entries. Kindly check and enter once again !!!'.
I tried to call india today book club on[protected] a number of times but could connect only twice after waiting on call for 10-12 minutes everytime. The customer service is at its worst and customer service representatives were so unprofessional and rude in tone and did not provide correct information. Last time I called india today book club on 10-Mar-2009 and the operator told me that my unique number is inactive and he has raised the request. The same unique number will be activated in 24 hrs. It has been now well over 48 hrs.

I am feeling cheated and feel like india today book club is a fraud and all the offers/promos are fraudulent. I am planning to lodge a complaint in Regional Cyber Crime office in Bangalore as well as my local police station. I will lodge a complaint in Consumer Forum also against India Today Book club and will send them a notice of fraud from court.

For your more info I am providing a few details printed on invoice:

Order Number: 0GA[protected]
Membership No: ITBC09918430
Unique Number:[protected]A[protected]

Regards,
Vikas

India Today Book Club — Reebok Fitness Kit Not Delivered

Following is my complaint:

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE. HOW CAN ITBC BE SO CARELESS IN CATERING TO CONSUMERS NEEDS.


Regards
Girish Pai
[protected]
Mumbai

India Today Book Club — Ordered Reebok Fitness kit not delivered

Following is my complaint:

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE.

India Today Book Club — Reebok Fitness Kit Not delivered

Below is my complaint but till date no action nor any reaction from ITBC (ACTUALLY THEY SHOULD RENAME THEIR COMPANY AS "ITCC - INDIA TODAY CHOR CLUB")

Following is my complaint:

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE. HOW CAN ITBC BE SO CARELESS IN CATERING TO CONSUMERS NEEDS.


Regards
Girish Pai
[protected]
Mumbai

(ACTUALLY THEY SHOULD RENAME THEIR COMPANY AS "ITCC - INDIA TODAY CHOR CLUB")

Following is my complaint:

My order no. 0GA[protected] dated 27-01-09, I ordered a Reebok Fitness Kit. I received the kit with wrong shoe size (I order no. 9 but received no.6) hence on instructions from Customer help[protected], I return the full parcel.

On 14-02-09 new order no. is given to me - 0GA[protected], but till date I have not received my order. Whenever I call helpline no., simple answer is given "order is fully / successfully processed and will receive the same in 1 week"

This has been going for last 3 weeks. The customer service reps are not even transferring the call to senior personnel reason given all are busy. Today 17-03-09 am told to wait for 15 days more.

Mr. Mayank, Ms. Shabnam Khan, Arvind, Dominic Savio, Priya, Ishleen all these employees give different reasons / excuses but not even one has helped. I feel am helpless as I am based in Mumbai and this company is in Delhi.

ITBC is fleecing innocent buyers. WORST SERVICE PROVIDER I HAVE COME ACROSS TILL DATE. HOW CAN ITBC BE SO CARELESS IN CATERING TO CONSUMERS NEEDS.


Regards
Girish Pai
[protected]
Mumbai

Dear Mr.Sudha Bose Your complaint has been resolved on 31/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

I have the same problem with ITBC. I received an email offer for a Reebok Fitness Kit and tried to place the online order on 1st Feb. The credit card transaction did not go through. Following this the ITBC executives called me up and took my credit card number and gave me an order ref number which I am now told is invalid. However, my credit card statement shows the amount has been credited to ITBC.

I waited for the required 2-3 weeks and contacted ITBC on 27th Feb since I had still not received the order. I also received an email giving another order ref number which was assigned to the online order which did not go through asking me to pay for that order on delivery. I have been trying to get this resolved since then and have sent innumerable emails alongwith copies of previous correspondence which has both the order ref numbers and my credit card statement copy. The persons concerned obviously do not bother to read the contents of the emails or the documents and every email is answeered by a mail asking me to provide the ITBC membership number an the order ref numbers. I am not an ITBC member and I pity those who are. It has been over 2 months now and ITBC has no clue what to do with my order or my queries. I have spoken to atleast 10 executives so far .These include, Priya, Amit and Upendra among others and have repiled to emails received by Zeeshan Ahmed, Amit Kumar, Sushil Kumar, Geeta Gautam & Jamshed Ali with no resolution offered by any of the above.

I am also facing the same situation and I have also posted my wrong shoe size on Feb 14, 2009, but till now there is no update. They give fallacious reasons which will not solve the purpose. ITBC must be banned and responsible persons must be imprisoned for atleast 1 year.

India Today Book Club — Order not delivered

I had ordered for a movie voucher worth 588/- which was promised to be delivered in 10 days. It has been 3 weeks since I made the payment and still no voucher has been sent to me.

I had ordered Encyclopedia CDs on the basis of an advt that appeared in the newspaper, the order was made in Dec'08, payment of Rs.999 was debited the next day from my credit card, I got an sms on 7th Jan that i had missed the delivery, on calling up i found they had enetered the wrong address, i have been following up since then for the delivery, what i have been getting is just complaint nos. (27457, 84121) & the assurance that the delivery will be made within 14 days, my membership no is ITBC08780430, the order has still not been delivered till today (11.05.09), this is highly unexpected from a big group like INDIA TODAY

This is the mobile number of ITBC call center employee. Ask this person if you have issues with ITBC. They will take care. THIS NUMBER IS ONLY FOR ISSUES. If you have any issues CONTACT +91-[protected].

We have odered a sony ericson mobile rate 2998.00 with voucher of jet up to 7000.00 and surat jewellery voucher up to 5000.00 I have paid these payment by credit card our booking no. [protected]but till today we have not recieved the material please send our booked material as earliest and communicate me.
Thanks
S.N.Sahu

India Today Book Club — Reebok Kit not received

Hi

This is Venkatramna and after getting frustrated with the repeated call from ITBC I decided to buy the Reebok Kit. I had ordered the Track Suit of XXL Size and Shoes of Size11. But when the kit arrived the sizes delivered were nowhere near to my size as the Track Suit was of Medium size and the shoes were of Size 8. Hence I had to send it back to you on the 23rd of March. And
after making repeated calls I end up getting same reply that the replacement would be sent to me within 15 days. Today was the fourth time did I call the customer care and again got the same reply with a reference no. as 129883 against the order no. 0GA[protected]. This is my sincere request that atleast now live up to the name of India Today. I am very much frustrated with the deal I had with you and I assure you that now I am not going to make the same mistake again. When you cant provide good customer service then whats the point of selling such things. I am still waiting for the delivery of the kit.

India Today Book Club — Not received our reebok kit

Respected sir,
We booked our Reebok kit in INDIA TODAY BOOK CLUB on 28/11/09, on the name of Raxa v shah. Our customer I.D no. is[protected] and membership no. is ITBC09172860

We booked Reebok kit by phone and payment of Rs.3199 was done by credit card but till date we have not received our kit. They have given us a confirmation call and told us that we will receive our kit within 21 days but till date we have not received our kit and when we inquire they are not giving us proper response. So we hope that you will strictly look into the matter and do the needful.
Thanking you
Yours faithfully

R.V.Shah

Complain of Mr. R.V.Shah has been resolved as per his request we have processed refund RE10000559


in case any query kindly contact us at [protected]@indiatodaybookclub.com or at[protected]


Thanks & Regards
India Today Book Club

indiatodaybookclub — Accessories not received

Sir,

I have recvd KODAK Camera with invoice no ORB[protected]Order NoOGB[protected] on 10th of may.But I have not recvd 2GB Memory card, Battery charger,AV Cable & camera pouch as mentioned on the box.
Below is the mail sent to them.
I am sending back this product.Who is ur manager? I want to talk to him.You people are cheating the people.Being a popular news magazine u are loosing ur face doing things like this.

Regards

Girish


--- On Thu, 20/5/10, Girish Udupi <[protected]@yahoo.com> wrote:


From: Girish Udupi <[protected]@yahoo.com>
Subject: Fw: RE: Kodak Camera(CAT NO[protected]ITBC09956766
To: "itbc" <[protected]@indiatodaybookclub.com>, [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com
Date: Thursday, 20 May, 2010, 8:49 PM

What happened? No reply?

Regards

Girish


--- On Mon, 17/5/10, Girish Udupi <[protected]@yahoo.com> wrote:


From: Girish Udupi <[protected]@yahoo.com>
Subject: Fw: RE: Kodak Camera(CAT NO[protected]ITBC09956766
To: "itbc" <[protected]@indiatodaybookclub.com>
Date: Monday, 17 May, 2010, 6:22 PM


Pls do the needfull.
Regards

Girish


--- On Mon, 17/5/10, Girish Udupi <[protected]@yahoo.com> wrote:


From: Girish Udupi <[protected]@yahoo.com>
Subject: RE: Kodak Camera(CAT NO[protected]ITBC09956766
To: "Response" <[protected]@indiatodaybookclub.com>
Date: Monday, 17 May, 2010, 6:01 PM

But its written on the pack that its there inside.But I have not got it.I dont want this product then.I will send it back.Pls repay my whole amount.You are cheating the people.I will forward this message to all my friends & relatives.
I am sending it back.repay my money.

Regards

Girish


--- On Mon, 17/5/10, Response <[protected]@indiatodaybookclub.com> wrote:


From: Response <[protected]@indiatodaybookclub.com>
Subject: RE: Kodak Camera(CAT NO[protected]ITBC09956766
To: "'Girish Udupi'" <[protected]@yahoo.com>
Date: Monday, 17 May, 2010, 12:19 PM

Dear Member,



We sincerely apologize for the inconvenience caused to you in this regard.



With reference to your mail we would like to inform you that we are not providing accessories (2GB memory stick, AV cable and camera pouch and battery charger) with the order.



Please again accept our sincere apologize for the inconvenience caused to you.



We would like to inform you that we will be happy to render any other clarification that you may require in future.



Your valuable association with India Today Book Club is prestigious for us.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected], 9:30 AM TO 6:30 PM, and all 7 days)



Thanks & Regards,

Piyush Thapa

Executive-Customer Relations

India Today Book Club



From: Girish Udupi [ mailto:[protected]@yahoo.com ]
Sent: Saturday, May 15, 2010 9:24 PM
To: response (ITBC)
Cc: [protected]@kodak.com
Subject: Kodak Camera(CAT NO[protected]



Sir,

I have recvd KODAK Camera with invoice no ORB[protected]Order NoOGB[protected] on 10th of may.But I have not recvd 2GB Memory card, Battery charger,AV Cable & camera pouch as mentioned on the box.

Kindly arrange to send the same as soon as possible.

Waiting for reply



Regards



Girish

India Today Book Club — regarding not received kit

Dear sir/madam,
I have made a subscription four month before , and the amount has been deducted from my credit card, my sub no is[protected].. when i used to talk to any customer care they used to tell wait for 21 days, even i have made more than ten times call and e-mails .. even his no[protected] is just wasting my call charges now nobody ans over there and even there toll free no is now not working i.e. [protected].

This is too much mental harassment for me..what i supposed to do that now i dont know,


Umesh vadoliya
[protected]

That i have applied for IT8892 for air ticket & holiday voucher worth RS 5000. but till dated icould not recd. any from your side. kindly advice what to do in further.

Dear Mr.Ranjith Kumar Your complaint has been resolved on 8/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]