India Today / BagItToday Complaints & Reviews

Non receipt of 20CD Pack 'sacred Moments'; order no.OGA[protected]
Payment details : Cheque No. 726573 ; ICICI Bank, Motikhavdi dtd 22.09.08; Rs. 2000.00

See thest chain mails. So that you can understand how the indiatoday and living media delhi is a big scam and fraud .
Just go to end all of you wiil come to know my frustation level.
[protected][protected]-
To india today book club
Hello,

Are you serious about customer complaints?

I got the read receipt from your side and even after six hours you have not replied back to me nor you called me on mobile.

Imagine what kind of harassment I am facing and how carless is indiatoday book club team.



Pleasssssssssssse ….solve my problem. …I am begging to you once again………..





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Deore, Hemant
Sent: Tuesday, June 09, 2009 2:14 PM
To: 'Feedback Club'; '[protected]@indiatodaybookclub.com'
Cc: '[protected]@rediffmail.com'; 'hems.[protected]@gmail.com'
Subject: (ONLINE COMPLAINT) RE: Activate my free ITBC holiday voucher of 5000 Rs.



Hello,



Hopes you will read this email unto last with every attachment.



Really frustrated, irritated & annoyed with India today book club services.

Are you really bothered about customer satisfaction?



I WILL TELL YOU MY PROBLEM.

First of all these are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin – 411014



I want redeem my free holiday voucher of 5000 Rs. From indiatodaybookclub and want to avail the holiday package and hotel booking.

You have not provided me the holiday voucher number.

So please provide me the holiday voucher number. So that I can do the hotel booking accordingly.

Every time when I called customer care at [protected] at least 20 times, , I got confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating. Also earlier when I emailed my complaints, your feedback club seems to be using a standard format for reply stating that it is a technical problem and you are not interested in solving my problem.



Once again I am begging; please give me the correct and valid holiday voucher so that I can avail my free holiday voucher of 5000 Rs.



Also see the attached emails which I sent to you many times for making complaints and how I ran here and there for claiming my free gift and still my problem is not solved.



You can understand my frustration level and irritation when you will go through these attached emails.

Hopes at least with these full details you can solve my problem and provide me correct holiday voucher number and assisting me for hotel booking.
[protected][protected]-
Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Wednesday, June 03, 2009 5:51 PM
To: Feedback; response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.



[protected][protected][protected][protected]
[protected][protected][protected]

Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]





[protected][protected][protected][protected]
[protected]

Dear ITBC Team,

Please advise your below member.


Thanks & Regards
poonam


[protected] Forwarded message[protected]
From: <[protected]@eaton.com>
Date: Mon, Jun 8, 2009 at 8:19 AM
Subject: Activate my free holiday voucher of 5000 Rs. from indiatodaybookclub
To: [protected]@indiahotelreview.com
Cc: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@rediffmail.com, hems.[protected]@gmail.com



Hello,

ema

I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]
Dear Mr Hemant,

Greetings from IndiaHotelReview.com

With regards your below mail please contact only India Today Book Club. your voucher brought to by Sales primer of Bangalore.

Contact to At[protected].

Thanks & Regards
Poonam


On Mon, Jun 8, 2009 at 8:19 AM, <[protected]@eaton.com> wrote:

Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

Dear Mr Hemant,

Greetings from IndiaHotelReview.com

With regards your below mail please contact only India Today Book Club. your voucher brought to by Sales primer of Bangalore.

Contact to At[protected].

Thanks & Regards
Poonam


On Mon, Jun 8, 2009 at 8:19 AM, <[protected]@eaton.com> wrote:

Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]Dear ITBC Team,

Please advise your below member.


Thanks & Regards
poonam


[protected] Forwarded message[protected]
From: <[protected]@eaton.com>
Date: Mon, Jun 8, 2009 at 8:19 AM
Subject: Activate my free holiday voucher of 5000 Rs. from indiatodaybookclub
To: [protected]@indiahotelreview.com
Cc: [protected]@indiatodaybookclub.com, [protected]@indiatodaybookclub.com, [protected]@rediffmail.com, hems.[protected]@gmail.com



Hello,

ema

I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]






--
Thanks & Regards
Poonam Devi
Travel Consultant
B-75, Sector 63, Noida-201307
Ph: +[protected]
Fax: +[protected]
E-mail: poonam.[protected]@indiahotelreview.com
Web: www.indiahotelreview.com

[protected]---
Hello,



I want redeem my free holiday voucher of 5000 Rs. from indiatodaybookclub and want to avail the holiday package and hotel booking.



These are my details: (Also see attached pdf file for any further details required).



My unique promotion number[protected]A[protected]

My ITBC membership number - ITBC09822656

My invoice (order number) - ORA[protected]

My invoice date – 20 March 2009

My email ID – [protected]@rediffmail.com

[protected]@eaton.com

My Mobile number – [protected]

My mailing address - Hemant Deore, Eaton technologies pvt ltd, third floor, eon free zone, C cluster, wing 1, kharadi MIDC, Survey no. 77, Pune,

Maharashtra pin - 411014



I do not have any holiday voucher number. When I confirmed with indiatodaybookclub customer care (at[protected], they told me that; as my invoice date is of 20 March 2009, I will not need any holiday voucher number as such.



So please activate my holiday voucher at the earliest and tell me further procedure for getting booking request form, hotel booking and how to avail & enjoy the holiday package.





Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello, are you really serious about customer complaints? Not got the response even after 24 hours.

Even you are reluctant to send one reply mail to clarify the problem.

How you people can be so irresponsible, insensible, and rigid……….



Is indiatodaybookclub really a scam? Because I really wondered when I saw hundreds of complaints on the web. It is flooded with frustration comments from customers.

Again I am begging……. you please solve my Problem………………………&...⇄



Thanks & Regards
Hemant Deore
Mobile : [protected]


[protected][protected][protected][protected]

From: Deore, Hemant
Sent: Wednesday, June 03, 2009 5:51 PM
To: 'Feedback Club'; '[protected]@indiatodaybookclub.com'; '[protected]@indiatodaybookclub.com'
Cc: '[protected]@rediffmail.com'; 'hems.[protected]@gmail.com'
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.
[protected]
Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]

[protected]Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]


[protected]
Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]
[protected]





Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]














Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Thursday, June 04, 2009 1:13 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Wednesday, June 03, 2009 5:51 PM
To: Feedback; response (ITBC); [protected]@indiatodaybookclub.com
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: RE: Activate my free ITBC holiday voucher of 5000 Rs.
Importance: High



Hello,



I am still waiting for my problem to be solved.

Again I called the customer care at [protected], & they told me the holiday voucher no. <IT13939> is wrong & they told me that I will receive correct no. within 24 hours.



Every time when I called customer care, I get confusing & conflicting answers. I bought the product from India today book club, because of your brand name, but it seems you are reluctant to give any good services & are not bothered about customer satisfaction and it is very very frustrating.



So I am begging, please provide me the correct & valid holiday voucher number. Please provide it within 24 hours, because according to hotel booking dates I need to plan for taking leaves.



Once again I am giving my details & attaching the copy of my free gift claim in hope that at least with all these details you can solve my problem.

You can contact me for feedback on my mobile [protected], if you are really bothered about customer convenience 7 satisfaction.





Thanks & Regards
Hemant Deore
Ph:[protected]


[protected][protected][protected][protected]

From: Feedback Club [mailto:[protected]@indiatodaybookclub.com]
Sent: Tuesday, June 02, 2009 6:15 PM
To: Deore, Hemant
Subject: RE: Activate my free ITBC holiday voucher of 500 Rs.



Dear Member,



Please accept our sincere apologize for the inconvenience caused to you.



In this regard we would like to inform you that due to some technical error, you are unable to login to the site. We sincerely request you to kindly do the same after 3-4 business working days.



The inconvenience caused to you is deeply regretted.



Assure you to provide our best possible services always.



For further assistance get back to us or call us at[protected] all 7 days, 9.30am to 6.30pm



Thanks & Regards,

Kuldeep Singh

Team, India Today Book Club








[protected][protected][protected][protected]

From: [protected]@Eaton.com [mailto:[protected]@Eaton.com]
Sent: Tuesday, June 02, 2009 6:06 PM
To: Feedback
Cc: [protected]@rediffmail.com; hems.[protected]@gmail.com
Subject: Activate my free ITBC holiday voucher of 500 Rs.



Hello,



Please activate my free holiday voucher of 5000 Rs. I clicked on the mention link & entered the voucher number, but I got the message that it is invalid card number.

So please activate my holiday voucher no: IT13939.



I have called many times to your customer care but no proper response from them & things doesn’t work.



The following snapshot gives all other required details.

So please do the needful ASAP.



You can contact me on my mobile: [protected] for additional details.





Thanks & Regards

Hemant Deore

Ph:[protected]













Thanks & Regards

Hemant Deore

Ph:[protected]






[protected][protected][protected][protected]

For up-to-the-minute coverage of news and entertainment in English, visit http://www.indiatoday.in/ and in Hindi, visit http://www.aajtak.in/

This e-mail communication and any attachments may be privileged and confidential to Living Media India Limited and are intended only for the use of the recipients named above. If you are not the intended recipient, please do not review, disclose, disseminate, distribute or copy this e-mail and attachments. If you have received this email in error, please delete the same along with all attachments there to and notify us immediately at [protected]@intoday.com.




[protected][protected][protected][protected]

Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.

My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
             &n...⇄ [protected]@EATON.COM
My Holiday Voucher no: IT13939 

Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.
So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.
My contact details: Mob- [protected] Ph: [protected]
       

Thanks & Regards
Hemant Deore
Ph:[protected]


Thanks & Regards
Hemant Deore
Ph:[protected]
[protected]
Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.



My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
[protected]@EATON.COM
My Holiday Voucher no: IT13939



Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.

So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.

My contact details: Mob- [protected] Ph: [protected]
















Thanks & Regards
Hemant Deore
Ph:[protected]
[protected]----
Hello,
I want to redeem free holiday voucher of 5000 Rs.
These are my details.



My unique no:[protected]A[protected]
My ITBC membership no: ITBC09822656
My invoice no : ORA[protected]
My email id :[protected]@REDIFFMAIL.COM
[protected]@EATON.COM
My Holiday Voucher no: IT13939



Even after entering the unique promotion no & following the link www.bigcity.in/indiatoday/holiday I am not able to proceed further. This link is not working and I can not redeem my free holiday voucher.

So please solve my problem immediately and send me the booking request form. I called your customer care many time but things doesn’t work.
So, please give me all the details how to avail this free holiday voucher and hotel booking.

My contact details: Mob- [protected] Ph: [protected]

My ITBC Membership number is ITBC09999082
On 17th April '09, I placed 2 orders with ITBC...one online for Reebok shoes and the other one through a telesales call for United Colours of Benetton Ladies Wallet and Belt set. The order for Reebok shoes got processed fine and I recieved the same within reasonable time. The other one got botched and I recieved a Reebok T shirt in place of the UCB Wallet and Belt, on 7th of May.
a) I rang up the customer care and spoke to one Mr. Samrat who went on to inform me that the T shirt was a gift to me and my original order was being put into process and I would soon recieve it.
b) I again spoke to customer care on the 10th of May to enquire and i was told that it was no gift and that i would have to send it back to them through courier and after that they would process my order. I also put in my first email to their ID : [protected]@indiatodaybookclub.com requesting them to sort out this mess.
c) I wrote to them asking for instructions in written regarding the process to be followed for return and the cost liability to be taken by ITBC for returning the wrongly delivered product.
d) After seeking clarity on the process I couriered them the parcel (T shirt alongwith a covering letter, the invoice copy and a copy of the courier bill as instructed) on May 21st.
e) In response to my call today 9th June, i am informed that they have recieved the returned parcel today itself !!! (Read- that they have Updated their records today --- the courier company has a ITBC stamped POD dated 25th May. 14 days to update the reciept of the parcel!!!)
f) Some of their email responses clearly state that they have fully processed my order and therefore no cancellation or refund is possible. Some guy mentions that I should refuse the delivery of the order at my doorstep... without bothering to look into the history of correspondence or trying to understand the issue. the issue is of wrong DELIVERY, so where is the chance to refuse the courier delivery anymore.
g) There is total anarchy in this company, their dispute redressal system is extremely poor and non-responsive in this age. The customer care is full of non-accountability to the customer himself. I have felt that I was dealing with some cheap online company and not with someone who has the name India Today attached to it.
h) It has taken I believe 10 calls and a similar number of emails... and i still dont have my ordered product, which has been paid for in full on 17th April!!!

If there is somebody from ITBC reading this... well what can I say, can you do something about this?

I want to register the complain against India Today. I am receiving atleast 4 sms daily from India Today. It says about some offer. I do not want to receive any such spam message.
I do not know how these guys got my mobile number. I have registered my email id to Do No Disturb listing of BSNL I have even send them email for not doing these nuisance. I have registered a complain with their no.. But even then they are continuing to send me unwanted SMS.
Please stop sending sms to me..

Soumya Ghosh
[protected]@yahoo.co.in
[protected]

This is an intentional fraud by India Today. Please donot buy the CK offer for 6950/-. Im advising so since i deal in air tickets. They are offering a CK watch and a swatch watch along with a return air ticket for Rs.6950/-. While placing the order I had checked 5 times from their excecutive wheter the ticket has any terms and conidtions. The excecutive on all five occasions said that there is absolutely no terms and conditions attached to it. On much pursuattion he accepted that you will be given unique code by which u can book online atleast 7 days before travel. This was reasonable enough as before 7 days you would normally pay Rs.7000-Rs.8000 for a return domestic ticket (excluding taxes) I also sent them a mail requesting for written terms and conidtions. There was no mail. The excecutive calls back that' " Sir, why do you need a mail? we are recording this conversation. Its a reputed company. You will receive all details after order but be rest assured there are no conditions" I accepted the order.

I received a message after 15 days that you order has been dispatched. after a days time I received an email from them, enclosing a 6 page terms and conditions. It was clear that they would send this mail after a stage where the order cannot be cancelled. It is a clear fraud. Terms and conditions state that we need to fill up a form and coourier to them. They will call us after 15 days and will generate a reservation for 45 days after that day. ALl in all we need to pre plan 60-70 days in advance where is any given airline is available for a max of Rs. 500 for a return domestic economy class ticket excluding taxes which we need to pay.

This is a clear case of cheating and is not expected from such reputed national complanies. Such reputed companies resorting to such cheap means of cheating people is a matter of shame.

Ref: [protected]@gmail.com

Sir/Madam,
This is to bring to your notice that I have not recieved the gifts which I was offerred as a previleged winner of the India Today sweepstakes.
I was informed that I have won an exclusive offer where I buy a set of 20 devotional CD's and I would get-
1.Adidas Bag
2.A pair of Reebok shoes
3.Holiday package -2 days/3nights -
All of the above for free.
I was supposed to pay on delivery. I recieved the Cd's as well as the bag but the remaining are pending since last six months. Should I take it as negligence or you are cheaters
This was not expected from INDIA TODAY BOOK CLUB
. Please see to it that you send them to me as soon as possible or else I am planning to straight away knock the doors of the consumer court .

Rishabh Mannari

Name of the Company Employee : India Today Book Club
[protected][protected][protected][protected]-----
Jagriti, Amit Kumar, Geeta Gautam, Sushil Kumar & also spoke to supervisor, Mr Jitendra Kumar Thakur on 2nd /3rd Apr’09

Wrote to India Today Book Club on eMail ID-> [protected]@indiatodaybookclub.com for refund of the order no M-COMMERCE/0GA[protected]. The order value is Rs. 5697.
It’s been 2 months and this 2 months have costed me my actual amount which had been paid to you and the 36% interest on that.

Already spoke to the supervisor, Mr Jitendra Kumar Thakur on 2nd /3rd Apr’09 to refund the amount & been expecting a call back as promised by him. He gave me a Reference no, 547 however I haven’t received any response from him nor from your team except for a standard mail again & again from so many different executives, agriti, Amit Kumar, Geeta Gautam, Sushil Kumar so on...

Refund still pending for amount Rs.5697 to “Living Media In” Transaction Dated 19/03/2009. We dont get any response except for a standard mail again & again.

For Ref: Check the standard mail will be as below
======================================
Dear Member,

We sincerely apologize for inconvenience caused to you.

We apologize for the late replay.

With reference to your mail we would like to inform you that we have forwarded your mail to our concern department.

Very soon we will inform you about the status of your request.

We request you to kindly quote your member-ship number or order booking ID in all future correspondences with us.

We value your association with India Today Book Club and thank you for your patronage & co-operation.

For further queries, please feel free to get back to us at
[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,

INDIA TODAY BOOK CLUB
B-47 INDIRA ENCLAVE
NEB SARAI
NEW DELHI-110068

Thanks & Regards,
Sushil kumar
Executive-Customer Relations
India Today Book Club

dear sir,
pls be follow the below mails
regard
v.b.kamalakannan
[protected]
From: kamalak kannanv.b <[protected]@yahoo.co.in>
To: Feedback Club <[protected]@indiatodaybookclub.com>
Sent: Tuesday, 2 June, 2009 8:29:49 PM
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299


hello what u are all doing there? as per your mail i am sending all the information to your side ? till date nothing is happen from your side? you are all sitting with my money and iam sucking here waiting for you calls and my product when you refund my money or the product? other wise i will camplaint this issue to the consumer court within two days period.
v.b.kamalakannan.




[protected][protected][protected][protected]
From: kamalak kannanv.b <[protected]@yahoo.co.in>
To: Feedback Club <[protected]@indiatodaybookclub.com>
Sent: Monday, 25 May, 2009 5:25:13 PM
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299


dear jagriti

Executive Relations,

thanks for your reply pls find attachment icici statemnet for my payment of rs.3299 on 10.3.2009.

kindly do the needful.

regards

v.b.kamalakannan

mobile [protected]





[protected][protected][protected][protected]
From: Feedback Club <[protected]@indiatodaybookclub.com>
To: kamalak kannanv.b <[protected]@yahoo.co.in>
Sent: Friday, 22 May, 2009 1:35:21 PM
Subject: RE: order no.OGA[protected] ORDER VALUE Rs.3299


Dear Member,



We apologize for the inconvenience caused to you.



In this regard we would like to request you that if you have already paid the amount then kindly refuse the VPP parcel.



Also we would like to inform you that kindly mail us your credit card statement to do the needful.



We will be happy to render any further assistance or clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

jagriti

Executive Relations

India Today Book Club




[protected][protected][protected][protected]
From: kamalak kannanv.b [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, May 19, 2009 9:57 PM
To: Feedback
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299


dear sir,
why should i pay to first flight courier i have already paid thru on line pls verify the pfa sent by first flight mentioned payment not ready

regards

v.b.kamalakannan



[protected][protected][protected][protected]
From: Feedback Club <[protected]@indiatodaybookclub.com>
To: kamalak kannanv.b <[protected]@yahoo.co.in>
Sent: Sunday, 17 May, 2009 4:02:43 PM
Subject: RE: order no.OGA[protected] ORDER VALUE Rs.3299


Dear Sir,



Thanks for your e-mail to us.



With reference to your below mail we would like to inform you that your order was well dispatched from our end through First Flight Courier vide consignment number ZD5573492, but it had returned back to us. PFA for your reference.



Kindly let us know the next step in order to get the case closed.



Please note your Membership Number ITBC09948843 for your future references.



Waiting for your revert on the same.



Please feel free to get back to us for any other assistance.



Thanks & Regards,

Rohit…

Team, India Today Book Club




[protected][protected][protected][protected]

From: kamalak kannanv.b [mailto:[protected]@yahoo.co.in]
Sent: Friday, May 15, 2009 10:57 PM
To: Feedback
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299



reminder




[protected][protected][protected][protected]

From: kamalak kannanv.b <[protected]@yahoo.co.in>
To: Feedback Club <[protected]@indiatodaybookclub.com>
Sent: Friday, 8 May, 2009 10:22:21 PM
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299

dear

Zishan Ahmed



whats going on there ? This is all sevice given by reputed company name INDIABOOK CLUB pls think about the value of the money and your words given how may days i have to waiting for your product pls take this matter very top priority and rectify the problem with the one weak time other wise pls cancelled the order and return back my money rs.3299 more than 2 months sitting and sucking my thum waiting for your call and product .if you not sent me the product within the one weak i havet too complaint this issue seriouly to the concern deptarment there is a limit for everthing for paiteant try to solve the problem assp. pls be call to my mobile no [protected] with the weak time.. and reply to me

regards

V.B.KAMALAKANNAN.








[protected][protected][protected][protected]

From: Feedback Club <[protected]@indiatodaybookclub.com>
To: kamalak kannanv.b <[protected]@yahoo.co.in>
Sent: Sunday, 26 April, 2009 4:39:22 PM
Subject: RE: order no.OGA[protected] ORDER VALUE Rs.3299

Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that kindly wait for some time, you will receive your goods very soon from our side.



Kindly make a note of your membership number as given below for future reference.



ITBC08764964



We will be happy to render any other clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] toll free, 9:30 AM TO 6:30 PM, and all 7 days)



Warm Regards

India Today Book Club








[protected][protected][protected][protected]

From: kamalak kannanv.b [mailto:[protected]@yahoo.co.in]
Sent: Tuesday, April 21, 2009 6:09 PM
To: Feedback
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299



dear sir,

thanks for your reply i booked the order more than one month you have recd the order value rs.3299 more than 45 days pls be justice how may days i have to wait no pracel will reaches to me till date. finaly pls be clarify and mistake done by you only other wise pls refunded the order value rs.3299 and oblige.

regards

V.B.KAMALAKANNAN.




[protected][protected][protected][protected]

From: Feedback Club <[protected]@indiatodaybookclub.com>
To: kamalak kannanv.b <[protected]@yahoo.co.in>
Sent: Monday, 13 April, 2009 2:54:46 PM
Subject: RE: order no.OGA[protected] ORDER VALUE Rs.3299



Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is fully processed from our end with the order number “0GA[protected]” web number “MITBC-WEB[protected]”. Kindly wait for 14 working days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



This is also to inform you that by mistake we have punched your two order, so kindly refuse the parcel which has already reaches to your doorsteps.



Kindly make a note of your membership number as given below for future reference.



I TB C08764964



We value our customer and trust that you enjoy our products.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us,

Or contact us on our Helpline Number

[protected], 9:30am to 6:30pm, all 7 days)



Warm Regards,

Zishan Ahmed

India Today Book Club








[protected][protected][protected][protected]

From: kamalak kannanv.b [mailto:[protected]@yahoo.co.in]
Sent: Monday, April 06, 2009 9:23 PM
To: Feedback
Subject: Re: order no.OGA[protected] ORDER VALUE Rs.3299



DEAR SIR,

related to your below mail i have recd call from first flight courier tel no. [protected] on 4.4.2009 informed to me that i have to pay 3299.00 then only they destpatch the consignment to me . i have already paid to you by below your confirmation pls be recticy this issue and mail to me aspsp.

regards

v.b.kamalakannan




[protected][protected][protected][protected]

From: Feedback Club <[protected]@indiatodaybookclub.com>
To: kamalak kannanv.b <[protected]@yahoo.co.in>
Sent: Friday, 3 April, 2009 3:04:34 PM
Subject: RE: order no.OGA[protected] ORDER VALUE Rs.3299



Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is fully processed from our end with the order number “0GA[protected]”. Kindly wait for few days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



Kindly make a note of your membership number as given below for future reference.



ITBC09948843



We assure to provide you with best service always.



For further queries and assistance please feel free to get back to us on same or call us on our helpline number(s) _

[protected] or[protected]Toll Free**)



Thanks & Regards

Kuldeep Singh

India Today Book Club






[protected][protected][protected][protected]

From: kamalak kannanv.b [mailto:[protected]@yahoo.co.in]
Sent: Friday, April 03, 2009 1:50 PM
To: Feedback
Subject: order no.OGA[protected] ORDER VALUE Rs.3299



Dear Sir



my order no ..OGA[protected] DT.10.3.2009 FOR ORDER VALUE RS. 3299.00 ON LINE PAYMENT FOR THE PRODUCT OF BENETTON TILL DATE PRODUCT NOT RECD PLS EMAIL OR SMS OF DISPATCH DETAILS SOON.

THAN KS

V.B.KAMALAKANNAN

[protected].

Dear Sir,
My ref. no.ITBC091418
On 23/04/09 order was taken by your Mr. Shiv Kumar on my SBI VISA card. while I completed registering my card no. and CV no.Mr.Kumar said that due to some technical snag the payment of Rest. 2598.00 was not through hence he will call me later on.The booking I.D. for that order was[protected]. He again called me in the evening and got the registering done.This time the booking I.D was[protected].
While I was checking my recent payment due with SBICARD the customer service executive told me of two payments of same amount paid the India Today Book Club.
I got panicked and called customer service and informed Mr. Md. Farhan and requested him to cancell the subject order no[protected], which he promised to do so.
The follow up from my side was going on and every body including Mr.Jitender Thakur promised me to cancell the order and refund the money. On June 1, 09 I received a mail from Ms. Geeta that the order can not be cancelled as it has been fully processed.This was after more than a month.
This mail is to issue a credit note to my SBICARD account under advise to me.
The gift Regarding the package tour of two nights and three days in any 3/5 star hotel and airfare for one person valid for one year has not been provided with any document. While taking the order the package was offered by your Mr.Shiv Kumar.When I enquired Mr.Saurabh Awasthy on June 2, 09 he gave me website<www.bookstoday.in/promos.htm> which does not open. Their other sites <[protected]@offer.indiatodaybookckub.com> also does not open.
Request you to do the needful and get my refund of Rs.2598.00 and free gift at the earliest.

Thanks& regards,

S.A.H.Razvi,
#176, Tejaswini Nagar,
Post S.O.S.Village,
Bannerghatta Road,
Bangalore-560 076.
Phone[protected]
Cell [protected]/[protected]




This is to thank you for the receipt of consignment no.2D5589662 against my order no.OGA[protected] and invoice no.ORA[protected] dt.25-04-09.for Rs.2598.00.



Regarding the package tour and airfare valid for one year you have not provided any document. While taking the order the package was offered by your Mr.Shiv Kumar.Request you to do the needful.



In the following letter I have also requested you to cancell order no.[protected] as by technical snag as told by your Mr. Shiv Kunmar, two payments of Rs.2598.00 for the above consignment have been made. I infirmed the mistake to your Mr. Md. Farhan as soon as I got information from SBI credit card dept.



The following letter will give you the details. I have also sent you a letter along with the copy of SBI credit card statement which shows two payments on 23-04-09.



Kindly do the needful and refund Rs.2598.00 to my SBI credit card account at the earliest.



Thanks and regards,



S.A.H.Razvi,

#176, Tejaswini Nagar,
Post S.O.S.Village,
Bannerghatta Road,
Bangalore-560 076.
Phone[protected]

When I had received this offer from India Today Book Club, their representative had called to check if I was interested in the offer. Since I had already planned my vacation in june, I asked the representative that I would ONLY be interested if they can guarantee my hotel bookings for the said dates. I even mentioned to the representative that if i cant get a booking for these dates, i was not interested as I dont have any plans for vaccation for the next one year. The representative confirmed to me that the bookings would be done & mentioned that all i I would need to do is make the payment through my credit card instantly & within a week they would be sending across the booking details.

True enough, I received the packet on a week, but was quite shocked to find that it was not a confirmation of my booking at all. It only contained a booklet numbered 001933 alongwith a form with instructions to fill the same and send it to Premier Sales Promotions Pvt.Ltd., Post Box No.5042, Bangalore – 560 001. It was quite shocking for me to know that I had to send this to the above address & they would send a promo code confirmation letter within 10 days of receiving the packet.

I was quite apprehensive about sending it by Post, but unfortunately, I had no option but to send it ONLY by post as it only had a Post Box Number. I finally posted the same. I had hoped to receive a quick response from them and kept waiting. When I did not receive any response till 4th june, I had enquired with the India Today Book Club and they provided me with the contact No. of Premier Sales Promotions Pvt.Ltd at Bangalore. I subsequently called up Premier Sales Promotions, but they told me that they did not receive the packet.
As the represntative topld me i finally book my air ticket too.
in support of my above given statement i.e. promise made by representative i have the recording of that particuler call.

I seek your help to get my booking conferm immediately so that i can enjoy my vacation with my family.
Thanks and regards
Amit Singla

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com; [protected]@indiatodaybookclub.com
Subject: RE: e mail no.26
Date: Mon, 25 May 2009 09:55:53 +0530

Sirs/madame,
It is great that after writing you 26 mails and sending you photographs of the parcel sent by you which was EMPTY, you have just got up from your sleep and found that .
GREAT
Please let us know within One weeks time of your intentions of eating hard earned money of people and sending empty parcels and then agreeing to the same and after receiving your assurances of re-sending the same parcel, you now dare to send us this message.
Immediate action is anticipated or we wil file a court case in the consumer forum, please note a hard copy also has been sent to you on the address given as asked by you.
Await your reply so that instead of wasting any more time we will file the suit and demand full refund with interest plus further compensation for causing mental agony plus all legal charges to occur plus all other charges already occurred and to occur during the case.
Raakeshh
[protected]itb


[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.26
Date: Sun, 24 May 2009 13:31:54 +0530


Dear Member,



Thanks for writing to us.



With reference to your mail we would like to inform you that your order INTERNET/0GA[protected] was delivered from our end on the 28-MAR-2009 and as per our database this parcel delivered successfully.



We request you kinldy intimate us your query so we can look and inform you and do the needful.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club




[protected][protected][protected][protected]
From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Sunday, May 24, 2009 11:02 AM
To: response (ITBC)
Subject: RE: e mail no.26



Sirs/Madame,
It seems you are just whiling time of the same, the interest of the money paid is now also your liability and the delay being caused by you is in Deliberation and now it is apparent on record.
In case we do not receive the goods within One week, we will file a consumer case against you and seek full refund with interest along with ask for a further compensation for the mental agony caused, plus legal charges and other charges already occurred and to occur. A total of Rs.50000/-
We hope sense prevails and you do not delay the matter .
Thanks
Raakeshh

[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.25
Date: Sat, 23 May 2009 14:09:09 +0530


Dear Member,



Thanks for your mail to us.



With reference to your mail we would like to inform you that your order is fully proceed from our side but due to some technical postal problem neither you receive the parcel nor came back to us and we forwarded your complaint for concern department for look at the matter please wait for some more time You will get your order at the earliest.



For further queries, please feel free to get back to us at [protected]@indiatodaybookclub.com

Or Call us on our Helpline Number[protected] Toll Free[protected], 9:30 am to 6:30 pm) or Write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

Jagriti

India Today Book Club




[protected][protected][protected][protected]
From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent:[protected]:14
To: response (ITBC)
Subject: RE: e mail no.25



REMINDER E MAIL NO.25

[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE: e mail no.24
Date: Thu, 21 May 2009 11:16:10 +0530

REMINDER E MAIL NO.24


[protected][protected][protected][protected]
From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: RE: e mail no.23
Date: Mon, 18 May 2009 10:52:41 +0530

maam,
Such mails are coming since long and the last is dated 14th May, please let us know how much time MORE is required for the same.
Immediate attention is anticipated for the same.
Thanks
Rakeshh


[protected][protected][protected][protected]
From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.22
Date: Thu, 14 May 2009 13:13:29 +0530


Dear Member,



We apologize for the inconvenience caused to you in this regard.



With reference to your mail we would like to inform you that your order 0GA[protected] has been fully processed from our side and we ensure you that you will receive your parcel very soon.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Geeta Gautam

India Today Book Club








[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Tuesday, May 05, 2009 4:08 PM
To: response (ITBC)
Subject: RE: e mail no.22



We await the same, please send us how much time it will take.
Thanks
Raakeshh
[protected]



[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: e mail no.22
Date: Tue, 5 May 2009 15:59:51 +0530

Dear Member,



Thanks for your mail to us.



With reference to your mail, we would like to inform you that the order is under processed from our end, Kindly wait for few days. Soon it would be dispatch from our end and come to your doorsteps as we are trying to handover it to you as soon as possible.



Please feel free to get back to us for further assistance/clarifications.



Assuring you of the best possible services, always



For further queries & assistance please feel free to call at our helpline[protected]/[protected]Toll Free no.)



Thanks & Regards

Anuj Tyagi

India Today Book Club




[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Saturday, May 02, 2009 11:25 AM
To: response (ITBC)
Subject: RE: e mail no.22



E MAIL NO.22
Dear Mr.Jamshed Ali,
How much more time you want us to wait, it is already one month old, and we are still writing to you

ITBC09955993 is the membership



[protected][protected][protected][protected]

From: [protected]@hotmail.com
To: [protected]@indiatodaybookclub.com
Subject: e mail no.18
Date: Thu, 30 Apr 2009 13:19:06 +0530

Mr.Sushil,
Please read the mail below and it should be self explanatory in case you have not understood, please revert back.
the number given to us 09955993
immediate reply is anticapated.
Raakeshh


[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: Undelivered Mail Returned to Sender
Date: Wed, 29 Apr 2009 17:44:20 +0530

Dear Member,



Thanks for writing to us.



With reference to your mail we would like to request you kindly provide us your order ID or order booking id along with your full address, so that we can check the details and inform you the same.



Waiting for your revert.



We value your association with India Today Book Club and thank you for your patronage & co-operation.



For further queries, please feel free to get back to us at

[protected]@indiatodaybookclub.com or for any query please call us at[protected] or[protected]toll free) or SMS ITBC to 52424 or write to us at,



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Thanks & Regards,

Sushil Kumar

Executive-Customer Relations

India Today Book Club








[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Saturday, April 25, 2009 3:47 PM
To: response (ITBC)
Subject: RE: Undelivered Mail Returned to Sender



Miss,
We have called on the telephone numbers given below and Mr.Amit has assured us of immediate dispatch and has written mail to his superiors without any further delay.
Kindly let us know how many more days should be required by you.
Thanks
Rakeshh



[protected][protected][protected][protected]

From: [protected]@indiatodaybookclub.com
To: [protected]@hotmail.com
Subject: RE: Undelivered Mail Returned to Sender
Date: Sat, 25 Apr 2009 11:22:05 +0530

Dear Member,



We sincerely apologize for the inconvenience caused to you.



In this regard we would like to inform you that we have forwarded your complaint to our concerned department. Kindly wait for some more time and you get positive reply to our side very soon.



Once again we sincerely apologize for the inconvenience.



We will be happy to render any further assistance or clarification that you may require.



Your valuable association with the India Today Book Club means a lot to us.



Assure you of our best possible services always.



For further queries, please feel free to get back to us or Call us on our Helpline Number[protected] or[protected] tolls free, 9:30 AM TO 6:30 PM, all 7 days) or Write to us at:



INDIA TODAY BOOK CLUB

B-47 INDIRA ENCLAVE

NEB SARAI

NEW DELHI-110068



Warm Regards,

jagriti

Executive Relations

India Today Book Club




[protected][protected][protected][protected]

From: rakesh kwatra [mailto:[protected]@hotmail.com]
Sent: Thursday, April 23, 2009 11:45 AM
To: response (ITBC)
Subject: FW: Undelivered Mail Returned to Sender


reminder april 23rd 2009

the number given us 09955993

I had made an order on the ITBC no 0GA[protected] for a swatch watch and UCB watch. First they send me a wrong item after 2 months...then i get a correct item after a wait of 6 months, and guess what the watch does not even work...the dial has lots and lots of scratches...Who to blame and who to complain...The customer care dept gives one and same reply...i apologise i am sorry...blah blah blah...Whats the point...is there anyone who can save us from these type of people...

After seeing an Ad. on HT against Reebok Summer Kit, I have ordered the same through phone and made payment by Credit Card on 23rd March. According to them they are supposed to deliver the items within 3 weeks of payment. My order No. is IDBC 09956745. After waiting about one month, I have been making calls to them and they were telling that they have despatched but returned without accepting the same. But no body turned up with the material so far as my wife is in my home always. Moreover I have given my mobie No. as well as residence telephone nos. to them and no body called us in this regard.

Whenever I make calls they used to say that it will take 15 days to complete the redespatch formalities and deliver the items. This I have been hearing for the last 1.5 months.

Please note that if I could not get the items within 10 days from this date I will be forced to take leagal action.

Vijayan
[protected]

Finally, yesterday I got my packet of claiming holiday package after 10 days of payment of Rs.5943/-. To my surprise I found that its only for 2 adults and 2 kids below 12 years. But actually while booking your representative Rajendra(Mobile:[protected]) told me that the offer is for 4 adults and we will get 2 seperate rooms for 2 couple to stay. I confirmed this with him twice or thrice over the phone but he said that he is sure and also gave me his personal mobile number as a guarantee that if any problem arises I can contact him. Now his phone is not working or switched off. And its very hard to connect through your toll free or[protected]. So email is the only way to contact you. I am feeling like cheated.

This is a very serious complain and you must take it seriously. Let me know if I will get actually get holiday for 4 adults or its a false claim.

Ravi Agrawal
Membership number ITBC0913003
Order No. OGA[protected]

When I had received this offer from India Today Book Club, their representative had called in around the 23rd April 2009, to check if I was interested in the offer. Since I had already planned my vacation in Coorg during May 29th to 3rd June, I asked the representative that I would ONLY be interested if they can guarantee my hotel bookings for the said dates for May 29th to 3rd June. I even mentioned to the representative that if i cant get a booking for these dates, i was not interested as I dont have any plans for vaccation for the next one year. The representative confirmed to me that the bookings would be done & mentioned that all i I would need to do is make the payment through my credit card instantly & within a week they would be sending across the booking details.

True enough, I received the packet on 25th April 2009, but was quite shocked to find that it was not a confirmation of my booking at all. It only contained a booklet numbered 001090 alongwith a form with instructions to fill the same and send it to Premier Sales Promotions Pvt.Ltd., Post Box No.5042, Bangalore – 560 001. It was quite shocking for me to know that I had to send this to the above address & they would send a promo code confirmation letter within 10 days of receiving the packet.

I was quite apprehensive about sending it by Post, but unfortunately, I had no option but to send it ONLY by post as it only had a Post Box Number. I finally posted the same and sent it through Registered A.D No.A 7880 on 28th April 2009. I had hoped to receive a quick response from them and kept waiting. When I did not receive any response until 6th, I had enquired with the Toll free number of India Today Book Club and they provided me with the contact No. of Premier Sales Promotions Pvt.Ltd at Bangalore. I subsequently called up Premier Sales Promotions, but they kept giving promises that they would take it on priority I have since then been calling up both Premier Sales Promotions and India Today Book Club & the response has been the same. Finally, when I had called them on 15th, they informed me that they had received the packet only on 11th May 2009 and they would need 10 working days to process the same. I was quite Shocked – I had been calling in every day and finally this was the response that I had got. This effectively meant that i wont get my confirmation before i had started my vacation on 24th. I called up India Today book Club and complained and asked them to refund my money.

Thats when the representative of India Today Book Club with whom i spoke mentioned that to get a refund, i would need to send them a mail alongwith all the required documents. I had promptly sent them a mail alongwith a copy of my credit card statement (proof that i have paid the money), a copy of the Invoice & a copy of the Regd A.D Card.

I had vide the mail, requested to treat my Order No.OGA[protected] as Cancelled for the reasons that :
è I was mislead by your representative & a the product was not explained to me properly
è I had made this payment with the sole assurance that I would get a booking for May 29th to June 3rd at Coorg – which now is remote.

I seek your help to get my money back immediately & urge you to take steps to ensure that people are not fooled around by such false promises.
Thanks and regards//R Venkatraman

I have purchased 16 CD set of Sur Saaz aur Taal and offered free gifts within 4 weeks. Till date no gifts or any communication from the company came yet. Why these people are taking wrong paths to earn money? India will not shine if such polluting insects are allowed to roam in the net business. I hope my experience will alert the others to buy India Today Book Club products.

Dear Sir,
First of all no body/staff entertain phone call with India today book club customer care. I ordered for one Benetton sun glass on 10/5/09 to India today book club by my credit card & a sum of 598 was deducted from my a/c. on 20/5/09 I received a call from India today book club that no payment was received regarding sun glass. My order no. is[protected]. Is it all fraud or what?

this is prof atre from pune, i had ordered for 8 books costing rs 599/- thro india today book club delhi, offer recd on internet on my gmail.com account.
i recd a carton after 3weeks containing no books at all! instead there was something else which i never ordered for: some reebok key chain+wallet+leather belt.
infact i made the payment successfully by verifying the cvv code on my hdfc bank credit card, the person on the other end successfully verified n confirmed receipt of the payment of 599/- on my card! my credit card has already been billed for rs 599/- but the ordered goods are not recd.this is a request to the india today book club logistics dept to verify my request of books order and redespatch the same as fast as possible.
my order no is ITBC09999877
I sincerely expect that the ITBC will accelerate the necessary processes!
Thank you.
Prof Viraj Atre.
Pune.