India Today Book Club — Un-ordered CDs

 
10 Reviews
India
 Deepa Shalini Xavier
Hi,

I had ordered for books on-line through India Today Book Club (Living Media India Limited) and paid with my credit card as it was a joint promo offer. Today, I received a VPP from the aforesaid company and was asked to pay Rs 525 as charges which for the consignment. As i was not present at the address (home), I wanted my mother who was there to open the consignment and see what was there inside but the courier person didn't allow her to do so beore paying the amount. After paying the courier person, the consignmnet was opened to find UNORDERED Encylopedia's and Britannica CDROM's. Please suggest how can I file a complaint on this ?
I have also recieved the credit card statement debiting me for the value of the on-line purchase.
Today i see that this seems to be a common complaint against ITBC. Please advise.
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Comments

Hi,

I had ordered for books through India Today Book Club (Living Media India Limited) earlier and I keep receving their journals/periodicals after that. Today, I received a VPP from the aforesaid company and was asked to pay Rs 525 as charges which for the consignment which was booked on To-Pay basis. I wanted to open the consignment and see what was there inside but the courier person didn't allow me to do so beore paying the amount. After paying the courier person, I opened the consignmnet to find UNORDERED Encylopedia's and Britannica CDROM's. Please suggest how can I file a complaint on this ?

Thanks,

Sandeep Dhoundiyal.
Dear Sir,

This is to inform you i place my order in india today book club My Order No. is OGA[protected]. But i have no interest in purchase. so that can i cancel my order.

Please give me answer as soon as possible.

Thanking you,
Sunil
Dear Mr, Kadivar Sunil M. Your complaint has been resolved on 12/12/2008.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us,

or call us on our customer care No.

[protected]
Dear Mr. Mridul Ghosh Your complaint has been resolved on 19/03/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
I too received an offer from India Today Book Club about getting a package of Swatch and Benetton watches worth rs 8K for 2 K. I was about to pay for the same with credit card, but luckily I searched and find the real nature of fraud as detailed in your web sites. I really extend my hearty thanks to the site owners for a kind of forum like this.
And also, can we do something to stop this dacoity and fraudsters like India Today from looting credulous customers?

Ajay
Dear Mr. Satish Kumar Your complaint has been resolved on 20/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]
Dear Mr.Satish Kumar Your complaint has been resolved on 20/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Not received the full consignment by VPP

SIr,
I ordered for following things from India today book club:
1.Music Today CD
2.T shirt
Travelling bag
they all as per them costred 1100?-
However they had oly sent Music today CD I have not recieved the t shirt and travl bag which was the part of the deal.
Pleaseelt meknow what can be don in this case.
I had bought many books and CDs from India Today Book Club. I like the fact that their customer care is very helpful. For any kind of information one can usually dial their customer care number at[protected] or by sending an email at [protected]@indiatodaybookclub.com.

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    India Today Book Club - Un-ordered CDs