[Resolved]  India Today Book Club — not received the product in spite of doing full payment

India Today Book Club — Order not received after payment made

I have ordered and paid a sum of Rs.2150/- paid through my ICICI credit card number on 21st Feb 2009. I was told that the said product (id : [protected] ) will arrive within the next 5 working days. Till now i am yet to receive the said parcel.
I tried the contact number given to me i.e.[protected] a number of times, but couldn't never get through the line and nobody ever pick it up other than the tune being played.

I am yet to receive any response from the said leading publisher of India, a really sad thing.

Really India today club call center dont even reply to querry and executive speak like political leaders as will deliver order within week always.
Any senior from india today beek club Can you reply or hep us.

India Today Book Club — Not received order inspite of payment done

I have made an order on india today book club website on internet on 27th eb 09 and paid 1699/- for reebok shoes and benetton watch but till today i have received my order.
Everytime I call them they ask for 2-3 more days.
I have also written to them but of no effect.

Kindly help...

Dear Mr.Ramasamy Your complaint has been resolved on 25/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

India Today Book Club — Not dispatched my order in spite of full payment

I placed an order on 25 march for Reebok kit and order ID is MITBC-WEB[protected]. And made a credit card payment for an amount of Rs 3198. I was told that it will take 3-4
weeks for processing of an order. The order was dispatched on 16 march. But when I received parcel it was totally in a damage condition, so i was told not to take delivery but to return it back so we can send another parcel.
I am very sorry to say that I have not received any parcel yet. After every 10 days I am being told that you will receive the same this week.

Its more than two months when I placed an order. Now they are not sending my order and also not returning my money back. I am being told that the parcel is yet to receive by them.
please take my case into immediate consideration.

Thanks

India Today Book Club — PAYMENT MADE BUT GOODS NOT RECIEVED

I CALLED ITBC ON 09.01.2009 IN RESPONSE TO THEIR AD IN HINDUSTAN TIMES FOR 16/20 CDs OF CLASSICAL MUSIC FOR RS.1999/- PLUS RS.500/- FOR FORWARDING CHARGES. THE ADD OFFERED INCENTIVES OF
1. ONE REEBOK TRACK SUIT ( SIZE DULY CONFIRMED)
2. HOLIDAY VOUCHER.

THEN THE GIRL AT PHONE OFFERED YHAT IF I PAID INSTANYLY BY CREDIT CARD I WOULD GET ADDITIONAL DISCOUNT VOUCHER OF RS. 5000/- ON DIAMOND JEWELLERY.

I PAID THRU CREDIT CARD. DULY DEBITED TO MY ACCOUNT ON 11.01.09

I WAS GIVEN ID NO. [protected] LATER CHANGED TO [protected]

ORDER NO. OGA[protected]
MEMBERSHIP NO. ITBC 09859359

JEWELLERY DICOUNT COUPEN NO. SDJBCA152955

THEY HAVE SENT ME ONE PARCEL TWICE BUT POSTMAN DEMANDS RS.2624/- WHEREAS I HAVE ALREADY PAID MONEY. PARCELSWERE NOT ACCEPTED.

I HAVE SENT THEM DOZENS OF EMAILS TO INDIA TODAY BOOK CLUB BUT MORE THAN THREE MONTHS LATER MY COMPLAINT HAS NOT BEEN REDRESSED.

ANIL RATTAN 28.04.2009
H.NO. 489 GF
SECTOR 15-A
CHANDIGARH 160015

Dear Mr. Raj Akula Your complaint has been resolved on 29/04/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]

Dear Mr. Anil Kumar Rattan Your complaint has been resolved on 19/05/2009.
Please refer to the email sent to you on your id. If you have any further queries, please mail back to us on the given id:

[protected]@indiatodaybookclub.com

Would request you to kindly mention this subject: ONLINE COMPLAINTS
Whenever you mail us for quicker response,

or call us on our customer care No.

[protected]





[Subject-ONLINE COMPLAINTS]

India Today Book Club — Payment made two months back but Order not received

Dear Counsellor
I have given an order to ITBC on 16th March 2009, order ID-MITBC-WEB[protected] order num- Internet/OGA[protected] for which i have got a confirmation also from ITBC on 18th March and i was asked to wait for 3-4 weeks, then i called them on 19th April-09 and was asked to wait for a week, then called on 23 Apr, 29 Apr, 13 May, 15 May, 18 May, 22May and 24th May.Every time i called i was asked to wait for 2-3 days or week but till date i havnt recieved my order, i have also spoken to two superwisers there Mr Azim & Mr Jitendra and they have promised to call on my cell to give despatch details but unfortunately they couldn't.
What is more surprising is that now i have been issued another order num-MITBC-WEB[protected] under the same order id, giving reason that previous order was misplaced by Blue Dart Courier Co.and when i asked them to provide shipment/Docket num of parcel misplaced they said they are unable to give it
My membership num is ITBC[protected]
Now apart from getting my order i have two other complaints regarding them
1-Inspite of so many complaints what action senoirs have taken in my matter and
2-I have delibrately requested them to connect me to some senior than these superwisers but they have conveyed that ther's no provision of talking to them, please convey my complain to some senior manager(centre head) there as they will verify this and not to the supervisers or else they will again send a fake assurance to me to wait which i have been doing since last two months

Regards
Rehan Khan

Very true. Even I have been cheated like this. Please spread the message to others because this may happen to anyone. Better be aware. Can we take some legal action.

India Today Book Club & Blue Dart — Payment Made, shipment not received

I have made a payment of Rs. 5748 towards India Today Book Club for Kodak Camera on 28th September, 2009. The order number is 0GB90001713. This is dispatched to Hyderabad on 9th Oct 2009 through BD-P-NOIDA/[protected]. However, Blue Dart people did not deliver the order to me. They have not contacted me at all and sent the shipment back to Noida (India Today).

I have contacted India Today Book Club complaining about the non-delivery of the order. The reference number given for the call is 224217. The person mentioned that I would be receiving the order in 10 business days. Till now, there is no information on the shipment information.

I am very much fed up with this as they are making the customer wait for more than a month to receive the order.

When I try to contact the customer care number at[protected] no one lifts the telephone and the customers are kept waiting for long time. To wait for more than 15 minutes on a national call is too much and yes, I am unhappy to say that India Today Book Club does not care about their customers and their problems.

Request anyone here to please help me out.

India Today Book Club — Order Not Delivered for the Payment Taken

Eighteen months back I had given an order for 16 CD SAZZ Series Pack from India Today Book Club and paid the amount of Rs.2000.00 through my SBI Credit Card. I have send numerous request letters, phone calls and emails to India Today Book Club office, still I haven't recieved the product which they promised to delivery within next 7days everytime i contact them.

Also my order for Philips Home Theater System and a Sony Digital Camera for which a total of 21214.00 Rs was taken from my SBI Credit Card. I Only got half the delivery costing an amount of 7598.31 Rs. That too after numerous requests.

In this website now I have seen hundreds for complaints against India Today Book Club company. Is there no case or legal action being taken against such fradulent practices made by this company? The customer service is very poor and their website never even work.

I really thought India Today was a geniune company until now. Somebody please let me know how to get my money back or atleast the complete goods/products I ordered from them? Please

Book your complaint on http://www.ccccore.co.in/

India Today — not yet received the product for which payment is made two months before

I have send amoney order of Rs.2200 as per a notice sen to me from India today.But i've not received CD and cishion covers for which i made payment.
I did this to ensure my final stage entrance to the Sweepstake Contest(READER'S DIGEST).

Of course it happened to me too.I paid 2998 for my order no.326666 3 months back.Product not yet delivered.



Maathu. B.
COONOOR.