[Resolved]  Indian Oil Corporation Ltd — Delay in receipt of Indane LPG cylinder

Sir/Madam:

I am in possession of 2 cylinders from Paruvelil Gas Service, Chengannur, of Indane Gas. Their telephone numbers are 2453675 and 2450835. My consumer code is 26789. I have booked a gas on 13th of January 2009, booking number is 3488. When I called up the agency, they are not able to give any proper reply when we will get the gas booked. It is now more than 30 days.

This problem of delay in supply has been going on for a year now. We have two cylinders but there is no benefit for us. Further, we do not have any other facilities except the LPG.

Even when there is shortage as per the local gas service, the LPG cylinder is freely available in the market at Rs. 150/- extra. Is this also being supplied by the Indian Oil Corporation Ltd. company? I would request you to answer this question and solve our problem at the earliest.

Also, is this the correct forum to address our complaint or please forward us the correct e-mail address and the name of the person to whom we should address our complaint to.

Awaiting your early action and reply in the matter.

Regards,

Satheesh Kumar
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Aug 14, 2020
Complaint marked as Resolved 
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IOC / Indane gas — Delay in supplying the LPG cylinder

Iam a resident of Bangalore , with Consumer no. CA 46532. The LPG is provided to me by Cauvery Indane Agency at K.R.puram, Bangalore. I had called up the agency on Oct. 8th'2007 to deliver the LPG. it has been one month and yet the cylinder has not been delivered at my place. Each time I call up the agency, they give me some or the other excuses.

This type of service is least acceptable by customers with only one cylinder. As the agency is located at a distance, it's my sincere request to open up a new agency at a near by place so that customers are not put to trouble .

Indian Oil Corporation Ltd. — INDANE LPG GAS CYLINDER

The Gas connection No. 2885 in the name of my father BAL KISHAN GUPTA of M/s. DSCSC Ashok Vihar, Delhi-52 was got transferred (due to reasons best known to Indian Oil Corporation Ltd.) to M/s. DHRUV Gas, Jhandewalan vide Gas connection No. 8654. Since transfer of abovesaid connection to M/s. Dhruv Gas, the cylinder supply to us got delayed sometimes it got 20-30 days that is too on giving 2-3 reminders call. The gas booking office is located 7 kms. away from the residents of Tri Nagar whose gas connection got transferred by the Indian Oil Corporation Ltd. despite KIRTI GAS of Indane is located in Tri Nagar itself.


We have booked a gas cylinder approx. 25 days ago but till date no cyclinder supplied to me.

SANJEEV GUPTA
Mob. No. [protected]
sir,
I have transfered from dhubari (Assam) to Berhampur(Orissa) & also transferred my indane gas connection with consumer No 12193, SV NO G-071662 dtd 7/5/2008 .In this regard I met with nearest indane gas dealer at jorada Bunglow, Berhampur-4, Ganjam, Orissa But he refused me and told that he has no capacity to give thattransferred connection due overload in his agency.Kindly instruct him to give my connection.

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