Indian Oil Corporation Ltd — Domestic Gas Service (Booking/Delivery) Problem
RaRam Bhaj Saini
I am an Indian Oil Corporation domestic gas consumer (Consumer No: 35375).
I have been facing a lot of problems in getting the gas for my home.
The problems faced are:
1) The dealer says that gas can only be availed after 40 days from last refilling.
Let me know if there are any rules/regulations of this kind?
2) The dealer forces us to come on only Wednesdays (even after completing 40 days); that too after 2 pm only.
3) There is a huge queue because of so many consumers coming on the same day. The consumers normally get their cylinders refilled only after standing in queue for 2-3 hours.
4) Sometimes on the designated day (i.e. on Wednesday) the dealer denies the consumers of refilling the gas saying they are out of stock.
I am writing you genuine grievance and hardship being faced by me and people from my area. The consumers feel that they are unnecessarily harassed and humiliated by the dealer.
Apart from this, I am near my retiring age and suffering from sugar/heart problems and cannot afford to stand up in a queue for so long.
The dealer should refill the gas on all working days and not only on wednesdays.
It is also in talks that the mentioned agency sells LPG cylinders in black in the market which actually causes the shortage for the regular consumers.
You are, therefore, requested to kindly look into the matter and
take necessary action against the erring agency and sort out the
aforementioned problems faced by me and many other consumers so that
the consumers may not be subjected to any further harassment and inconvenience.
Below are the dealer details :
Kheriwala Gases (BAP Code - 103854),
Old Housing Board Colony,Sonipat-131001.
Consumer No: 35375
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