Indian Oil Corporation [IOC] Complaints & Reviews

IOC-LPG — Delivery & Booking Problem

Sir,
I am regular costomer in Mathura Gas Service, Dampier Nagar, Mathura last few years. My agency owner in booking again LPG after 21 days of delivery date & supply LPG after 15 days of booking. I got only 2-3 LPG in 5-6 month. I purchased LPG in black from his hocker many times. I am accountant in Pvt.Ltd. Company.

Amit Chaturvedi
Gatashram Teela
Vishram Ghat,
Mathura
Ph[protected]O)

IOC — NON DELIVERY OF LPG REFILL

CONSUMER NO. P15288 ISSUED BY OALAM GAS AGENCY, PALAMPUR (H.P.).THIS AGENCY IS PRESENTLY SUSPENDED & THE DELIVERY OF LPG HAS BEEN ENTRUSTED TO SAURABH GAS AGENCY PANCHRUKHI (H.P).I BOOKED FOR REFILL ON 2/6/2009 VIDE BOOKING NO. 1314.I HAVE NOT RECEIVED THE REFILL SUPPLY TILL DATE.I AM CONTACTING THE MARKETING OFFICER OF THE ARES SH. SUNIL THAKUR AT HIS MOBILE NO. [protected] SINCE 23/6/2009 ON DAILY BASIS AND I AM BEING ASSURED THAT THE GAS WILL DEFINITELY BE SUPPLIED THE NEXT DAY., BUT IT HAS NOT BEEN SUPPLIED TILL DATE & NOW HE HAS STOPPED ATTENDING MY CALLS

NON DELIVERY OF LPG REFILL

My consumer no 41419 issud by Rajhans gas service, south avenue New delhi. the agency is not delever the gas from last 15 days. and all consumer have long line in front of godown every day. I have compaint lot, s of time to area incharge and same site but no any anser from IOC office.

we have so many times call to your authorised dealer Kuljeet Gas Service Patiala (Punjab) for doing service of gas at model town patiala, even the i visited 2-3 times in office.but till date we have not get any response from your authorised dealer.

CUSTOMER SERVICE OFFERED BY M/S CHIRAG , INDANE GAS DISTRIBUTOR, SILIGURI

Dear Sir,

My consumer no. is 23606. The firm is not providing the facility of Gas Booking (Refill) through Mobile. The lan line no.s are also not attended by the agnecy, most of the times.The agency is not mentioning the date of delivery in the receipt of refill cylinder.

The telephone No.s of the firm are[protected]/2503536 and the mobile no. is [protected].

Just dial the above numbers and you can know the truth. Mobile booking on 05/02/08 and 06/02/08 not attended so for. After a long efforts the booking was attended through lan line on 080208 but the cylinder is yet to be delivered.

The mobile is kept in switched off mode most of the times.

Dear Sir,
My Consumer Number is 53773 & Code is 117367 (Customer Name is Amjeeth A.Actually the complaint is i taken this connection from Sri Rama agencies) Karnataka Now the problem is last june 2009 i got a transfer to my native place Kerala(SHORNUR) Doc Type Termination Voucher& its Number is [protected] when i reach kerala unfortunately the post is transfer to some other District (Kottayam).When i reach Koothatukulam) the indane agency is Arani gas Agency, they are refusing and rejecting to supply the connection.because the transfer addresses is (shornur).The validilty of the connection is only an year.i have a small kid its very difficult to maintain cooking and other things so i humbly request you please give me a solution as early as possible.

Thanks & Regards

Amjeeth A
[protected]
[protected]

anybody who is there please action on this report

sir,
myself your (indane gas) customer ( A/ 23329 ) chandan singh from ajmer though awantika gas agency. i had booked my gas on 22 January 2011 for home delivery but not response until today.
there was i make many calls to remember them in ramganj office ajmer but they have no attention and forget...plz solve the problem of mine and make me satisfied

my email id: [protected]@gmail.com

the owner of awantika agency named govind garg had no responce toward any customer in ajmer and open many other motor showrooms, hotels and shops so he make no more attention on the agency take a action and cancel his license.
THANK TO YOU.

Dear Sir,

My consumer no. is J-5526. The firm is not providing the facility of Gas Booking (Refill) through telephone. The land line nos are also not attended by the agnecy, most of the times. Whenever I call they said booking time is over, it was on a week day i have called at 12 noon they havn't take my booking said booking time is from 2pm to 4pm. And at theat time their no become unavailable.

The telephone No.s of the firm are[protected]/2690609 and the Kolkata customer care no also stay unavailable always..

Just dial the above numbers and you can know the truth. And after the booking trouble another is delivery trouble the gas is being delivered in 35 days.

Please do something we are in huge problem.

Regards,
Priyanko Ghosh
[protected]

Dear Sir/Madam,

I have booked for second cylinder and has got the release letter from my agency : KK INDANE ENTERPRISES Bangalore, dated 24/02/2011, My consumer no. 73153, Name : Rakesh, as I was out for a month at that time was not able to collect the cylinder and since then, the agency is buying time by saying that the INDIANE GAS has closed the release on any new cylinders and will call when its done. Every month they say next moth it will be released since JULY 2011.
Kindly let us know is this true you have stopped the release of second cylinders for single clynder customers, also let us know when exactly we get it.

Regards,
Rakesh
[protected]

Sir,

I am a Consumer of NANGLOI GAS SERVICE, K-2, ADHYAPAK NAGAR, NANGLOI DELHI-41, CODE NO. 9107239, PHONE NO. 25944438. My consumer No. is NGZ 30071 Z, at address 59-A, Extn. 2-B, Nangloi, Delhi-110041.


Sir, I went to submit KYC form on 23.10.12 according to your instructions but the above said gas agency denied to take the KYC form saying that give 2 photos, copies of Bank Pass-Book, Electic Bill, Water Bill, Voter ID and Gas Main Papers which is not as per your instructions. As you know as per your instructions each and every customer will have to submit KYC forms along with at least one proof (List of documents) of residence and one proof of identity. As per instructions I went to submit KYC form alongwith Copy of Voter ID and one photo pasted on the duly filled form but same was refused to accept by the Nangloi gas Agency. Now let me know whether we are bound to submit KYC form as per your guidelines or as per self made guidelines of that gas agency.


Moreover, I booked my refill by sms on 25/09/2012 vide booking no.17979 but refill cylinder was supplied 8.10.12. Sms was sent to me your refill has been delivered on 1.10.12. Normally the supply is being done after 20 to 25 days each time by the gas agency. It happens each and every time. It is pertinent to mention here that the Indane gas cylinders are easily available in local market but registered consumers are remain in hardship. I have booked refill but sometimes refill is not supplied at all and I have to book refill again. It seems that customers are raising their voice but no improvement is seen in the gas services.


Kindly look into above both the matters personally and take appropriate action in this regard.



Mahabir
NGZ 30071 Z
M [protected]

सर नमस्कार
मेरा CONSUMER NO है T S V 1593 जो ताज गैस एजेंसी आगरा पर है उसको बुक कराने के बाद जब सिलेण्डर देने हाकर आया तो उसमे सिलेंडर का जो बजन लिखा होता है वह साफ किया गया था जिससे यह पता न लगा पाये कि इसमें गैस कितनी है उसको तुलवाने के बाद पता चला कि गैस 4 किलो कम है और हाकर जबरदस्ती देकर चला गया और वह MOTORCYCLE से देने आया था मेरे पिताजी बुजुर्ग है जिनको वह पागल बना दिया।
हाकर का नाम है
गुलाब
आपसे अनुरोध है कि आप इस गलती के लिए सजा दी जाये कोई भी व्यक्ति के साथ ऐसा गंदा व्यवहार न हो .
यदि इस पर कोई कार्यवाही नहीं हुई तो हम CONSUMER कोर्ट अपील करेगे

धन्यवाद,
श्री प्रमोद कुमार अवस्थी
कैलाश मंदिर रोड
सिकंदरा आगरा
फ़ोन नं -[protected]

Sir, my consumer no.07391VIMAL KUMAR YADAV AGENCY M/S SINGHAL GAS SERVICE BASTI (UP)I have booked my refill on dated 07.6.2015 through ref no. 243189 &01.7.2015 ref no. [protected] but not delivered till today.Agency not attending any calls land line as well as on mobile.Home delivery service is very poor Most customer is unsatisfied including me.Please do need full and please inform me on email id [protected]@gmail.com also. Thanking you if so.

Indane gas booking issue — Delay in booking and delivery

I have shifted my residence from Delhi to Shalimar Garden Extn 1 , Sahibabad Ghaziabad. My connection no. is 3265562 and the dealer"s name is United Gas Company. Sector 3 Shopping Centre Rajinder Nagar Sahibad.

This distributor always create problems in delivery of Gas. Nobody picks up phone in his , we have to personally go there for booking. Another issue , he delivers the Gas after 15 days of booking and booking he takes after 21 days , hence if calculate we get one cylinder in 45 days. I have given complain so many time but all in vain. The hocker does black of cylinders with mutual understanding of dealer. The hocker sells the cylinder for 500 Rs.

This is not fair. I am giving this complaint and if nothing has been done we will lodge the complain to the highest authority in IOC.
This month I have booked the gas on 14.10.09 and booking no. is 16691. Today is 25.10.09. Nobody even bothered to deliver the cylinder.
We are having lot of problems and shall be grateful if you kindly look into it and sort out the issue.

Regards

Sandeep Saxena

What you are facing, is leakage of gas due to a defective o-ring in the cylinder. You must do the things described on this link immediately to avoid any mishap:

http://welkinizer.com/2010/02/09/your-cylinder-is-leaking-due-to-faulty-valve/

dear sir,
I have book for cylinder 4 times in last 2 months in sushma gas service, mansrover jaipur.The people in agency didn't pick the phone.Still I booked through automated booking system, but still they didn't send the cylinder. This is creating lot of problem to us .I hope my complaint will be taken seriously and action will be taken.My consumer number is T5903, in name of A C Yadav
My add is
B-300 Vardhman nagar
Ajmer road
Jaipur 302019

lindane — Worst Service

Hi,
This is Kasi Viswanadh Veluri and with Customer Number as '45274'.I have booked a gas with Sri Sail gas Service, Shop N 15, Block No.3, Kalyan's RBR Complex, Miyapur, Hyderabad 49
ph no:[protected] on 26th of June and was not yet provided the gas.NO One ven bothers even when we complain of this.Please look into this isse and do the need ful.

Regards,
kasi-[protected]

Amrit Gas Agency, Yamuna vihar, Consumer No : 43322, Lokendra kumar. ABooked on[protected] through Tomo Gas service. Till yet the gas has not been delivered to me.

lindane — Not acceptance of booking

Dear Sir,

I am living in Keota Military colony, and consumer of Indian Oil Indene since last 12 years under Hanseswari Gas Service,14,Rudra main road,Bansberia,Hooghly.Ph. no. 26346060.

Now I have face lot of problems at the time of gas booking. First of all they are not take the phone calls.and send a massage to contact with a mobile no. and instruct to follow several process to booking than give us the booking no.But when we are follow up for our booking status after 15-20 days they said there was no such booking at there end. So again we have to follow the same process. Even if we want to contact with there shop also they have not give us proper response not finalized our booking.

I am requesting to your kindly look into this matter not only one case, this is the regular problems in our area.

I am expecting to take necessary action to solve this problems as soon as possible.

lindane — Worst Service Experience

Dear Sir/Madam
I gone throgh the web and foun more than 100 complians against Pandey Gas Agency Jabalpur.
Despite of these complains no action has been taken against the agency and consumers of the area are suffering a lot
This website is for simly registering the complains..???
if is so.. then no use of this type of websites

regards
Raghwendra Singh

Booking through TOMO service is not accepted the distributor agency
I recently Booking. Padsala Indane Gas Agency Amreli Gujarat. I booked for refilled cylinder through TOMO services by sending an SMS. I was happy to receive the reply "Booking Registered. Booking No.20 Booking Date:31/12/2011 Time:10:21AM. Powered by NEIT". I thought finally there is use of technology in utility services arrived. It was only short lived as I happened visit the office of on 1/4/2010 and . They bluntly informed that they don't use TOMO services and any booking done through is not valid. exercise as their number was always busy (not even once it got connected in 3 hour period that I tried in the afternoon). If this service is not valid then why did they cut money for each SMS and also given the misinformation that booking is registered. Now, I lost not just 1 day but 4-5 days as the service (supplying of cylinders) from very bad (experience of other customers). I really want this SMS booking to work as it saves time for people who keep on calling the distributor's phone and gets the reply that it is busy... But if it can't work then don't fool the people by wasting their time and money. Please make Indane to decide on this service and let all the customers of it know.

Padasala Indane Gas Agency Amreli Gujarat, Consumer No : 01482, Karshanbhai Bholabhai Patel.Booked on[protected] through Tomo Gas service. Till yet the gas has not been delivered to me.

Sir I m very unsatisfied indane lpg gas delivery
I m book my gas atleast after 25 days but not delivery in 1 month my gas book on 27th march but not a delivered
and i m request my indane gas distributer but not any answer,
my cylender booking no 10329
Thanks

Amit kumar
[protected]

my distributor name & no;
Bhagirathi Gas Agency
Yamuna Vihar
22866644
22868844

I am woman senior citizen, pure-vegeterian only take food after offering to Lord Ramakrishna coocking myself seperately, I find harassment after returning from my daughter-in-laws residence in USA, that no delivery of LPG-Refill, Customer No.PGS.17918, booked on 11/03/2010 with Padmashree Gas Service, Ganeshganj, Mirzapur, U.P. till date inspite of the submission of application for Condonation Of Non-requirements due to my long stay at USA. They take several plea to non-delivery of Refill.

Dear Sir,

I have called Indane gas franchizer name "Shri Ram gas, alkapuri, baroda" few days back to book gas cylinder. he replied that my customer no is not there in his list and didn't book my clinder. Pl note my customer id is "19439". Thereafter I tried many times to their office during office hours but they were not taking up the phones.

Earlier I was getting gas cylinders from M/S.Rathwava gas Agency, subhanpura, baroda", but due to his suspension for three months one notice has been published in all the news paper that "Existing customer of M/S Rathawa can book the cylinders from other supplier of Indane gas.

Looking forward to hear from you.

Regards,
Jinesh h shah
cell : [protected]

Hi Team,

I had new Indane gas connection from BR GasAgency Lingampally.My name is misspelt without my surname.I contacted them, no proper response, Would you please let me know the other procedure to get this corrected.

Thanking you
Subrahmanyam Boddu

Indane Gas — transfer voucher expired

i had a indane connection. I was trasferred from Mangalore to raichur. My gas transfer voucher has expired and was not renewed for the last 3 years. Whether there is any procedure for renewal

consumer num.24078
agent; maruthi indane gas agency, annanagar chennai.600101
inspite of repeated reminders not dlvry the cylinder stating delivery boy is on leave. l request you to kindly give them severe warning and ask them to keep up the cylider delivery schedule in time, their complain ph no. [protected]

sender b k sreenivasan, chennai

Indane Gas — supply

deepanshu indian gas city rajim dist:-raipur chhatisgarh is not properly supply home dilivery .....deepanshu indan is distributors at rajim dis.code[protected] plz carely solve my problam

I have transfer from bangalore to Ludiana.On 10th feb i Visited Indian Gas delar Avtar agency and submitted documents. Till date they are delaying in transfer. Every day they are givening different exuses, Owner of that agency will come after 11.00 am everyday or he may not come. Tranfer wont be done if he doesnt sign the document, They Had called me and told me that you can come and collect the trnsfer documnts and cylender on friday. But when i went htere staff told that owner iis on leave and he wont me coming till monday and documents are with him so come on monday. Today again new excuse that they dont have stationary so come after 3 *4 days. They dont have complain register with them. What to do.

Indane Gas Supply — Indane Gas Supply

3 weeks after booking, the cylinder didnt reached yet. Bloody tel nos are always busy. I am planning to keep a maid at home just to call these gas guy. I'm taking about Neelkanth Gas Agency, Sagarpur who supplies gas to dwarka region.

Thanks to consumercomplaints website.
I got a call from the agency and they have confirmed that there wont be any delay from their end in future.
Hope they will provide good service to people in Dwarka and others under their area.
Thanks
Shibu P Sam
[protected]

Indane Gas — Indane Gas Supply

Sir,
I, Sanjit Kumar Datta, resident of Somalwada, Nagpur-25, a consumer of Karuna Gas, Surendra Nagar, Nagpur, booked for gas supply on 25.02.2008 under Booking No.6642 have not yet received the gas supply.
Sir, you know it very well that a family of four finds very difficulty to pull on beyond a month with one cyllinder.
Sir, please look into the matter.
Thanking you,

can a indane gas agency operating in chandgarh (U.T.) supply gas in Punjab (other state)? Is it legally allowed?

Its very easy to resolve all your issues within 30 days, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

Complaint against RAI GAS Rya, Mathura. (U.P)
Consumer name-Mr. VIKRAM SINGH
consumer number-3078. Date Of Booking-21/1/2010
MY CONTCT NO.[protected]
MY EMAIL ID [protected]@REDIFFMAIL.COM

Dear Sir,

I have book for refill cylinder of LPG Gas on 21/1/2010 but till now the cylinder has not been supplied to me. The gas agency does not sent suply at the time.this problem was any time any person

Thanking you,

PRADIP KUMAR KUSHWAHA
[protected]:15 AM

Complaint against RAI GAS Rya, Mathura. (U.P)
Consumer name-Mr. VIKRAM SINGH
consumer number-3078. Date Of Booking-21/1/2010
MY CONTCT NO.[protected]
MY EMAIL ID [protected]@REDIFFMAIL.COM

Dear Sir,

I have book for refill cylinder of LPG Gas on 21/1/2010 but till now the cylinder has not been supplied to me. The gas agency does not sent suply at the time.this problem was any time any person

Thanking you,

bikram singh
[protected]:15 AM

Indane Gas — Late Delivery & Poor Service

Dear Sir/Madam

This is to inform you that I'm running a family of 5 people residing in #30, Rehamania Complex, Post Office Road, Sanjaynagar, Bangalore: 560094. My Consumer ID is V17619 & the agency who supplies us the cylinder is Veresh Gas Agency. My complaint is regarding the Late Delivery & Poor Service. Sometimes my cylinder gets over within 25 days & before cylinder gets over I use to book the another cylinder before 7 days. As per the company they said that we will be receiving the cylinder withing 3days but they won't response within or after the time period they gave & when we use to go to ask them to give us proper service they straight away use to say that if you want you bring the empty cylinder and can take the filled cylinder. They ask us to do their part of work also. Then why are they kept for supply. I'm facing this problem since 1.5 years & this time they cross the limits. I request u to take any proper action regarding this and prevent the inconvience cause through the agencies to customers. This is my humble request and hope you'll work on this. Thank you

Thanks & Regards
Mushtaque Ahmed

Indane Gas — Bad Service- No delivery

Indane Gas local agency vimal Gas, palluruthy kochin-682006 is providing very bad service to the customers. They are not attending phone calls, no timely delivery, and all the telephone lines are always engaged. They are taking more than 45 days for delivery of refills. Please take corrective actions as soon as possible.

Dear Sir,

We are under the Vishnavi Gas Agency, Dhurwa, Ranchi.My consumer no.is VI-39405.we are facing lots of problem under this agency. They do not deliver our gas in proper time and they do not receive any phone calls in office hour. They keep their phone on long hold.Phone No. of this agency is[protected]o).I have booked by gas on 23.06.09.

Kindly take our problem very seriously and obliged.

Thanking you,

With kind regards,

R.P.Bakshi[protected]
Gita Colony, Road No.6,
Prem Nagar, Singh More, Hatia, Ranchi-3

Indane Gas — LATE DELIVERY & VERY BAD RESPONSE

LOCAL AGENT -M/S AMRAPALI GAS SEVA, ADDRESS-AMBEDKAR NAGAR, HAJIPUR BIHAR
MY SELF Ashok kumar singh cosumer no 11119. My local agent not provide gas after 21 day even 40 day. Help Me.

dear sir,
We are under chand gas agency calicut -6, kerela consumer no:25875 facing late delivery under this agency. They donot deliver our gas at time .Last time given the gas delivery person convinced that we will get gas within a week after booking gas . We are facing late delivery problem from last 8 months .
Hope you consider our complaints sincerely & take necessary steps at the earliest.
Thankyou,
with kind regards
MYTHILI .J
HOUSE NO :36
ERANHIPALAM HOUSING COLONY
P.O.ERANHIPALAM
CALICUT-6
MOB NO:[protected]
EMAIL:[protected]@gmail.com

Indane Gas Service — BAD DELIVERY

MY NAME IS RAJENDER KUMAR H. NO 615/A/22, GALI NO 02, SHIVAJI PARK COLONY, GURGAON,([protected]) I HAVE BOOKED MY GAS NO (RT-1211) ON DATE 05/01/2010 BUT GAS AGENSY DID NOT DELIVERD TILL DATE, MAXIMUM COlNSUMERS ARE FACING THIS SAME PROBLAM LAST MORE TIME ! GAS AGENCY ADDRESS :- RAGHU GAS SERVICE, KAMLA NEHRU MKT, KHANDSA ROAD GURGAON, HARYANA PIN CODE122001

gas — late dilevery

Dear sir,


i am coustmer of aishwariya gas agency(indian gas) , bhilai -3,distt-durg,
chhattisgarh.They are providing service not properly ,we have to boook next gas cylinder after 21 days and they are giving dilevery more then 20days.if we go for
cylinder we have line early morning 4or 5 o-clock oterwise we can't get cylinder.

Therefore i request you take action
oterwise ,i have double cylinder but i am geting one cylinder in more then 40 days .

Indane Gas — late delivery & non delivery

Sir,
LPG Gas Connection No 6314 with blossom gas , indene gas dealer , near chattarsal stadium, opp.model town delhi.Phone No of Dealer [protected],never make response and I have to go personally to book lpg gas cylinder.My booking is delivered to some one slse. Whwn i make complain delivery is made very late and taken 8 to 10 days after repaeted visits to dealer.
OM PRAKASH BHATIA S/O GOPI CHAND BHATIA
B-247 DERAWAL NAGAR,DELHI 110009.
[protected]
91-[protected]

sir
i am S.Ajaib singh S/O S. Rajwant singh V.P.O TEHANG TEH PHILLAUR 144410 JALANDER (PUNJAB)

I have booked reffil cylinder on 16/12/10 but till date agency not done the delevery.
last time booking delevery date 4/08/10 but agency deleved gas 17/09/10 . the problam same this month.
i have no gas my home. plz halp me. soleve my problam. tanke you sir.
phillaur gas agency my home phone no
jalander (punjab[protected]
agency phone no
[protected]