Indian Oil Corporation [IOC] Complaints & Reviews

Dear Sir,
I am counsumer of Indan Gas. Consumer No.30987 - Gas Agency - Agarwal Gas, Jamshedpur.
It is observed that the gas agency is not lifting the telephone or always showing busytone.
The agency is also supplying the Gas in 15-20 days and it is regular behaviour.

Vijay Kumar,
A-2, BSNL Officers complex, Kadma, Jamshedpur

I want to take a gas connection but whether Indan or HP gas all dealers are asking to take the gas stove as it is cumpolsory.But as i have already one i don't want another stove.I want to know whether it is compulsory? It is really shocking for me.We are helpless.Please help us and guide us in this matter.
Prasanta Pradhan
Burla,Sambalpur.
Orissa-768019

The nearest gas agency to above address is M/s Virendra Enterprises, Opp.Bus Stand, Bahadur Garh, Haryana.I have taken a TV from Annapurna Gas Agency,AF Stn Avadi,Chennai-55 for Bahadur Garh(Haryana).On 29 Jun 2010 I have gone to Virendra Enterprises and requested for gas connection on TV but he refused give gas connection till he gets verification of my TV.As I submitted my TV to said Gas Agency and the same was received on 09 Jul 2010.On same day I approached to the said Gas Agency for my connection as I was to leave for my duty station but he told me to give authority chit to anybody. So I wrote an authority chit on the name of my wife and next day she approached to agency office for gas connection but agency owner is not attending her by giving date and time again and again till date.

Being a defense soldier's wife she has been harassed by Virendra Enterprises and made to run pillar to post for gas connection. Therefore I request you Sir to take necessary prompt action against Virendra Enterprises and instruct /order to said gas agency for immediate issue of gas connection so that I can discharge my duties peacefully.
Thanking you in anticipation.

Yours faithfully
Sgt J Singh

Sir
I have filed an application U/S 6(1) of right to information act to Sri Lakshmi Venkateswara gas Agencies , Kansukur, Prakasam (Dt)on 23/03/2010 for otaining information relating to gas connections with numbers and addresses of the consumers by way C.D and i requested gas distribution procedure circulars fro the comoany as well civil supplies dept. But i have no information from the said agent . I have also filed an another application under the provisions of RTI-Act to the D.S.O to direct the said agent to furnish information requested for by me . PIO of District Supply sent information available in his office directed customer service and the agent to furnish information to me . But the said agent has not furnished any information to me and he did not give any answer to me . So i request yu to kindly direct that agent to furnish the information requested for by me.
Petluri Murali D.M.E,B.A,LL.B
Advocate social worker,
Kandukur,
Prakasam (DT).

I am customer of Inden with Customer NO:10823. And our gas agency name and contact no. are "KIRTI GAS SERVICE" (telephone No[protected] and[protected]. I faced some problems from this agency which mentioned below.

1. The agency providing faulted cylinders.
2. We also faced misbehavior from service man who came to solve that fault.
3. They forced to change our regular gas pipe which is ISI marked, and they also giving threats to stop our cylinder supply if we don't change our gas pipe and all that.

so please help us against such dull service and cheating.



Customer: Nitin Shah
Mobile no: [protected]

We have booked our Gas Cylinder at m/s Coockwel Gas Distributor Sarabhaa nagar Ludhiana on 6th july 2010, but till 26th july we are unable to recieve our gas cylinder inspite of several reminders on telephone . Distributor is doing false commitments of supply every time. Some times they iinsist us to take the delivery of our own. W e are unable to collect the gas cylinder from the godown of this gas agency. Please take the quick action against gas agency for their irresponsible attitudes.


Sincerly
Jagjit Singh Nagpal
Consumer no: 26062

Sir,
This is inform you that i am a gas consumer at Chhatarpur gas Agency for that 10 years and regularly facing the monopoly of gas agency distributor there are certain following complains which are continuously torturing me for a long time
After booking for refilling cylinder I get the cylinder in 10 to 30 days and more got the last refilled cylinder on 15.05.2010 currently they booked the cylinder on 21.06.2010 and i still wondering for the cylinder and they are booking for some undue advantages.
i never get the home delivery of cylinder instead have to get the cylinder from agency go-down which 4 K.M. away from the city and they get the full charge of home delivery.
The distributor force to get the gas in black if there is a slight crisis as they are doing in present.
When a Consumer Asks for anything regarding guideline or norms. they always mis behave him.
The above are not only my problems these are all of others too.
So please do enquiry immidiately all the things given above requested with a hope that consumer satisfaction and service is above all.

Thanking You.

Your Sincerely
(Shakil Ahmad)
Consumer no.-014360 (Indane Gas)
Rani tlaiyya mastan shah colony CHHATARPUR
Distt. CHHATARPUR (M.P.)

Dear Sir
We are residing at Aashiana Colony Lucknow and Our Indane LPG Gas Supplier is AAR DEE Gas Service Jail Road Bangala Bajar Lucknow.The AAR DEE Gas Company has supplied us LPG Gas on[protected] against our booking vide their Cash Bill no-8768 and customer Id no-RD-10299.The cylider at the time of Delivery was weiged and it was found 30Kg..After a week the LPG Gas was exausted and it was found that only 2Kg. Gas was there and the rest the entire Quantity ie 28 Kg exluding the weight of Cylinder is Water.Immediatly the issue was taken up with Supplier who in turn replaced the LPG Gas Cylinder.and inform us that this water filled Cylinder has come from Refinery We would like to know at what stage the cylinder has been filled with water instead of Gas .This is a serios matter needs proper inquiry.
Thanking You,
K.R.Anand

Dear Sir,

I have a gas connection with Indane gas Distributor - BR Gas service ,5-50 Chandanagar, R.R District Hyderabad ( code - 125469) . Gas connection consumer No. 59087. The dealer is not accepting the booking for a second cylinder and is also unable to provide any tentative timeline by when they would be able to accept the booking request for a second cylinder . I request the concerned authorities to look in to the mater and arrange booking of gas cylinder (second) or help with some information/timelines in this regard. Due to our employment timings we are unable to get the refill of the single cylinder done immediately once it gets consumed, hence the need for the 2nd additional cylinder.

Appreciate a response .Thanking you.

Yours faithfully,
Bijush

I (K26115) have done cylinder booking on 24th July 2010 and I am told that the delivery will be made on 8th Aug 2010. Whether Indian Oil needs 15 days advance booking of cylinder?

hi sir myself KASHIMSAB from sindhanur my customer i.d no is 19608 and i booked second gas connection in 19 december 2009 booking no is 12698 but these siddalingeshwara gas agency people are till now not given and behaving very harshly sir... last 2 days before i called u my ph no is [protected].. another thing that these people are asking for more money around 3000rs.. for second second gas connection , so ple help me sir, and my one of my cousins new connections also they are giving trouble sir so ple ple ple help us sir.. ur beloved customers...

Dear Sir /Mam


This is to inform you I have been transfered from chennai to hyderabad on july 2008 consumer no 65511. since i already have indane gas connection on my name I have transfered it to hyd address on November 2008. I also need second gas cylinder , I have approached my dealer ( Namratha agencies - Kukatpally - Hyderabad )

When ever i approach they are saying give you phone no , we will callback. 2. Govt banned second cylinder , no supply of second cylinder I am fighting for all most two years still no proper reply from them .

Infact that person incharge is very rude on behavior not ready to hear any thing from the customer .

I have applied on march 2009 , sept 2009 , jan 2010 yet no reply from them

hence i am filling the complaint against them

pl take care



Rajendra Kumar

consumer no 65511

I've Indane domestic gas connection with Rama Gas Agency hosting office in Rammurthy Nagar.
I've not booked for cylinder for 6 months and the agency has locked my connection. They don' have any proper explanation for it.

dear sir/madam

i want to say that the indane gas agency
name - chamunda gas service,
164,somnath society,
b/h shavidev mandir,udhana magdalla road,surat

THE WHOLE STAFF IN THIS AGENCY specially Mr. KISHORE who tack care of all new booking ALL are very rude to customers.

i know there is no remedy for all this complains because it's a government company,

AND FOR THAT ONLY OUR INDIA NEVER COME UP BECAUSE OF ALL THIS very great PEOPLES

I am a registered consumer with Premier Gas Agency , Vasant Vihar , Indira Nagar, Dehradun with consumer no. 15712. Since last 2-3 yrs, we are regularly complainaing to the dealer about delay in gas delivery. It takes them 15-20 days to get the cylinder delivered and also we are forced to book the new requirement only after 15days of delivery. Presently also we have booking no. 795 dated 06.07.10 and yet to receive the gas. Secondly, they often keep their phones hanged up or didn't pick up inspite of continuous bells.

Respected sir ,
we are villager o[censored]jjain dist. in tehsil ghattia. we are surfing from unavailability of gas calendar in time. gas agency of ghattia does not provide gas calendar in time and sale out them in black which is illegal. gas agency always try to postponed to provide gas calendar even after 25 days. gas agency do not provide calendar with seal and do not talk with customer in proper manner . plz sir take immediate action against gas agency of ghattia named as HIND INDIAN.
address of gas agency- HIND INDIAN GAS AGENCY, MAIN ROAD
AGAR ROAD, FRONT OF BSNL OFFICE TEHSIL- GHATTIA
DIST- UJJAIN PIN COAD- 456550
Regards,
villagers of Ghattia

my consumer number is 32197 and the agency is Pooja Gas , Kakkanad .I had done gas refill booking online on14-06-10 and the ref. no. is 50 The cylinder has not been delivered yet . I had personally met the delivery man , and every time I ws told that delivery will be effected ' the same day " This has been going on for two weeks ! I have observed that those who " beg and plead " with the person get immediate service whereas customers like me are totally ignored .

I tried making a complaint online , by dialling [protected] , and when I press 2 for complaint I always get get the response " Oh, you have dialled the wrong number " .... needless to say , it is quite frustrating . I wonder if the response has been progarammed like that intentionally , to avoid complaints ! !

I would like to know what I should do next ...... ?

K J Paulose
e-mail <[protected]@yahoo.com>
Ph.[protected]

i have to say that the plant wasn't giving full loads to karnal , kurukshetra , kaithal side where as they give full loads to gurgaon fridabad side by taking bribe... in karnal zone they giv only 50 % stock and where as gurgaon side they are giving 80% load ... kindly veryfy

kishor sharma
karnal

Dear Sir
I had transfered my gas connection whose termination vocuher no is [protected] dated 21.06.2010. I had submitted zerox copy of vocuher on dated 06.07.2010 at M/s HPSCSC, Nalagarh. But till date they did not confirm for the same. I had talk with so many times with dealer but he does not deal properly to the customer.
Pl. suggest & guide the customer how much times will they required for delivery. I am working with MNC company & i have no time to follow up with those person again & again.

I complaining about gas cylander booking by Aditya gas agency Ambara distt Chhindwara MP .The booking cleark booked the gas cylender on phone and at the time of supply he denied about booking . and use filthy language My name is Shrikant Verma behind Barkuhi Hospital PO Chandametta Distt Chhindwara MP my gas consumer no 1716 Please arrange the proper gas booking and prevent KALABAZARI which is running in Aditya Gas Agency Ambara