[Resolved]  Indian Railway — Claim not setteled for Refund of fare of cancelled i tiket having PNR –[protected] and[protected]

ASHOK MEHTA
E-3/330, Arera Colony,
Bhopal – 462016
(M.P.)

18 June 2009

The Chief Commercial Manager (Cash Refund)
Western Central Railway,
Civil Line,
Indra nagar,
Jabalpur

Sub : “Claim for Refund of fare of PNR –[protected] and[protected] ”

Dear Sir,

The Ticket Deposit Receipt (TDR) on prepage was issued on cancellation of the above mentioned tickets at Bhopal Railway Station on 16 Jun 08 for Rs 5, 475.00. The journey was cancelled because the I - ticket was not confirmed. The application for refund of fare along with the Ticket Deposit Receipt was sent to your office by Govt speed post on 29 Jun 08.

It is a matter of great disappointment that in spite of several reminders, the claim is not yet settled in a time span of 1 Year. Many reminders were give to the Bhopal office and My representative has also visited the Jabalpur office which has served no purpose.

I seek your immediate reply failing which, I may be constrained to take harsh steps with Ombudsman / under consumer forum. I therefore request you to kindly settle the claim and issue the cheque along with the interest for the said period at your earliest.

Thanking You

Yours Sincerely


(Ashok Mehta)

CC :
1. General Manager
Western Central Railway
Jabalpur

2. Divisional Railway Manager
Jabalpur Division
Jabalpur

3. Divisional Railway Manager
Bhopal Division,
Bhopal

4. Senior DCM
Western Central Railway,
Jabalpur.

5. DCM
Bhopal Division

6. PRO
Bhopal Division,
Bhopal.

7. PRO
Jabalpur Division,
Jabalpur.

E mail :
1. tdrprocess [protected]@irctc.co.in

2. https://www.consumercomplaints.in
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I too have a similar complaint.
October 20, 2009

REGD. ACK. DUE
The Chief Commercial Manager (Refunds),
Northern Railway,
New Delhi



Dear Sir,

I write with reference to letter No. C/RFC/151/00/88 of the Chief Commercial Manager (Refunds), Northern Western Railway to you, forwarding my application for refund. A photocopy of the quoted letter is attached for your ready reference.
It is indeed shocking that even after all this time no action has been taken in the matter. I also attach a photocopy of the Refund Application for reference.


Yours faithfully,



Duleep T. Verghese
DEAR SIR 0F IRCT INDIAN RAILWAY
I booked my railway reservation ticket at PUNE from suvidha center counter for TYTP{TRIUPATI} return ticket for pune to tpty and tpty to pune on 08/02/2010 and return at 12/02/2010. The details of ticket are as follows. return PNR no is as
PNR NO [protected]/ [protected]/ [protected] Date of Journey 12/02/2010
sleeper class TOTAL Amount Rs.4276.00 but due to cancellation ot train and i have nat been informed by any o[censored]r officers or not by calling or through by sms or pone calling.beasuse o[censored]r mistake i have fase many problem and beause o[censored]r not imforming i have to canclle my trip. my journey and try and please refund my full money other wies i have to take a leagle action on u.and i have been told by youe orricers that to take refund. but when i went to refund ther did not entertened me on 14/ 02/2010.
so plz refund me sir.
Please refund my ticket and get me refund of my ticket amount as per railway rules.

thanks
AMIT RATAN SONAWANE
Sarthak soc fl no 4 c wing
behind vithalanjan mangal karyalay
next to ceto society krishna nagar
sanikwadi wadgaonsheri pune 411014 contact no: [protected] {15/02/2010}

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Railways
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    25%
    Complaints
    6269
    Pending
    0
    Resolved
    1580
    Indian Railways Phone
    +91 11 2338 1213
    Indian Railways Address
    Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
    View all Indian Railways contact information