[Resolved]  Indian Railway — unauthorized ticket fare

I was travelling on 24.9.2011 by 13465 Howrah Malda Intercity Express (PNR [protected]) with VRM in my mobile as per information in IRCTC site (Reference : Railway Board Letter No.2008/TG-I/10/P/SMS dated 20.07.2011 ). When I produced the VRM alongwith my PAN card to TTE Mr. S. Roy, he reacted for showing mobile phone and demanded Rs. 50 for not having E ticket print out. I had tried to show the screenshot of IRCTC screen displaying "appeal to Passengers for not taking print out and carrying VRM' but he denied to see and said that talk to IRCTC for the circular, not him as this is not in railway rule and what he was saying is final. He warnd me to detrain and hand over to police if I argue further. To get rid of further harrasment, I had to pay Rs. 50 as demanded (Receipt no. 003294)
It is surprising that there is so vast lack of communication and coordination between railways and IRCTC and passengers are becoming victim even after having valid ticket and being environment friendly or there is hidden pact to increase income of railway by cheating passengers in this way.
I urge to find the root of this communication gap and demand apology from the defaulter alongwith refund of Rs. 50 charged by unauthorised means.

Regards,
A. Ghosh
Mobile no. [protected]