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[Resolved]  Indian Railway — Normal ticket cancellation procedure online / Offline

I would like to cancell my Normal window railticket PNR No is[protected] Dated 30.11.2009 as Not travelled.
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments  4 CommentsShareTweet


Indian Railway — Poor response to ticket cancellation process

I had booked two etickets at, which were eventually canceled due to unavoidable circumstances but however it has already been more than a week since 13.08.2008 when I canceled the tickets and the amount is not yet refunded to my account. I contacted their help desk[protected] and 139 repeatedly and sent repeated mail to [protected] and [protected] but till today no confirmation neither any action has been taken in this regard. At the end I didn't had any other option than lodge this protest.


Please refer to the subject above and the details provided below. I booked two e-tickets on 8-8-2008 with PNR no.s 1. [protected] and 2. [protected]. Due to some unavoidable circumstances I got to cancel both the tickets with respective transaction ids: [protected] and[protected]. But the amount is not yet refunded to SBI bank account. Hence I request you kindly to look into the matter as it has been the 8th day since the cancellation of the ticket. In this regard a mail has already been sent to:

to [protected]
date Sat, Aug 16, 2008 at 5:29 PM
subject Regarding non-refund of canceled tickets

but till today I have failed to get a reply. Hence I request you kindly to look into the matter and provide me a solution as in a lack of which I am already harassed.

Biju Deka
I have booked the e-ticket from Following are the details
PNR no.- [protected]
Transaction id- [protected]
Train no.- 3414
Train name- Farkka express
Class- AC 3 tier (3A)
Date of Boarding- 05 june 2010 at 21:30
From- Delhi(DLI)
To- Bhagalpur(BGP)
Departure- 05 june 2010 at 21:30
Arrival- 07 june 2010 at 02:12
Quota- general(gn)
adult- 1

i am trying since morning for cancellation of my e-ticket, but not getting ticket cancelled.i feel that i got cheated by although irctc also providing support to this is the case of cheating, mental toucher and harassment .so please lodge compliant against due to which i can proceed for legal action.
Will we be able to cancel an ordinary ticket( taken from counter)through online?
I want to cancel the train ticket getting from reservation counter by online. Is it possible?
r.jeyachandar, [protected]

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