[Resolved] Indian Railway Season Ticket — Ticket Not Valid | |||
Hi, Myself Anupam Mandal, employee of one of the private company , posted at Navi Mumbai. I have booked first class season ticket and have shown my PAN card as identity proof and from counter they mention PAN card number on ticket pass. Unfortunately I have lost my PAN card on same day. Next day TC has been checked and ask me to show my PAN card, I have shown photo copy of PAN card and snap shot of the card from mobile, and told him " my card has been lost". Then he told me for the day I am realesing you, but next time if I will cath then u will be fined. Then I have asked the TC for suggestion means what should I do for this issue. He told me just thow the pass and take a new pass, when I ahve taken just on yesterday.Then I have visited Cheif Booking Supervisor at Vashi, he told me the same when I have told them please consider for 15 days for reissue of PAN or issue a ID proof after verify my PAN card copy , snap shot of copy, or original Voter ID , Passport etc. They simply said , " you have to take new ticket". Now my question is this, when they are very much sure I am the same guy who is having genuine ticket and I can show other proof instead of PAN card, then why they are not accepting. This is the lack of policy of railways or something else. Could you please confirm me , is there any rule " you have to show your original copy everytime". So I am requesting to concern authority , please look in to this matter with proper attention. Thanks, Anupam Mandal. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
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