[Resolved]  Indian Railways — Refund is still under process

Hi All,

I have sent a mail to '[protected]@irctc.co.in'; '[protected]@irctc.co.in'; '[protected]@irctc.co.in'
about my refund status as below. But no one is responding.

Hi Indian railways,
I have booked a train ticket as mentioned below. And I have submitted for File_TDR.
Ticket has been cancelled on 22-Jul-08. Nearly 4 months are over. I am not yet received ticket fare. Can you please check the status and let me know.

PNR Number- [protected]
Booked On[protected]
Transaction ID- [protected]
Ticket Type - eticket
Class- SL
Internet Service Charge- Rs 10.00
Date Of Journey- 21/7/2008
Ticket Charge- Rs 313.00
Bank - ICICI
Total - Rs 323.00
Train No- 2863
Railway Zone- SWR
From Station- ELURU(EE) To Station- KRISHNARAJAPURM(KJM)
IRCTC Zone- Regional Director /Southern Zone (IRCTC), Chennai
Quota- General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 Rajesh Galla 25 Male 0000 Booked

Reason For TDR : Train Late More Than Three Hours.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 22-Jul-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
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Aug 14, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Refund is still under process. Already 7 to 8 months over.

Details as follows.


PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class 3A Internet Service Charge Rs 30.00
Date Of Journey 25/7/2008 Ticket Charge Rs 4365.00
Bank ICICI Total Rs 4395.00
Train No 2622 Railway Zone SR
From Station NEW DELHI(NDLS) IRCTC Zone Regional Director /Southern Zone (IRCTC), Chennai
To Station CHENNAI CENTRAL(MAS) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status

3 UTTAM SINGH 23 Male 0000 Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : GGM Approved
Reference No : ekt[protected]
TDR Filing Date : 05-Aug-2008
Refund Status : Sent For Refund
Refund Date : 01-Feb-2009
Refund Amount : Rs.3927.00



Regards


Paresh Kumar Bihari
Hi guys

Its been more than 6 months did not receive refund amount whom to approach.

Transaction Details
PNR Number [protected] Booked On 8-8-2008
Transaction ID [protected] Ticket Type eticket
Class 2A Internet Service Charge Rs 20.00
Date Of Journey 10/8/2008 Ticket Charge Rs 1410.00
Bank ICICI Total Rs 1430.00
Train No 2430 Railway Zone SWR
From Station SECUNDERABAD JN(SC) IRCTC Zone Regional Director /Southern Zone (IRCTC), Chennai
To Station BANGALORE CY JN(SBC) Quota General

Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 mallikarjun t 38 Male 0000 Booked



Reason For TDR : Passenger Not Travelled.
TDR Status : Admin Approved
Reference No : ekt[protected]
TDR Filing Date : 04-Sep-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
PNRNO[protected], BOOKED ON[protected], TRANSACTION ID[protected], CLASS:SL, TKT TYPE:E-TKT, INTERNET SERVICE CHARGE:Rs10, DATE OF JOURNEY:[protected], TOTAL FARE:169-00, BANK:CANARA BANK, REASON FOR TDR:PASSENGER NOT TRAVELLED, TDR STATUS:ADMIN APPROVED, REF:ETKT[protected], REFUND STATUS:UNDER PROCESS, REFUND DATE:NOT AVAILABLE, REFUND AMOUNT:NOT AVAILABLE, TRAVELLING FROM:BANGALORE CITY TOMANGALORECNTL, TDR FILLING DATE:[protected], TDR ZONES.RLYdate of travelling05july2009 .
I AM WAITING FOR THE MORE THAN SIX MONTHS FOR MY REFUND.KINDLY INTIMATE THE POSTION.
PNRNO:[protected]
DATE OF BOOKING:20JUNE2009
TRANSACTIOD ID:[protected]
TYPE OF TICKET:E-TICKET
CLASS:SL
SERVICE CHARGE;Rs10-00
TOTAL FARE;Rs169-00
DATE OF JOURNEY:05JULY2009
BANK:CANARA BANK
TICKET DETAILS;AS PER PNR
TDR DETAILS:
REASON FOR TDR;PASSENGER NOT TRAVELLED
TDR FILING DATE;06JULY2009
REFERENCENO;ekt[protected]
TDR ZONE;SRLY
REFUND STATUS;REFUND UNDER PROCESS
REFUND DATE;NOT AVAILABLE
AMOUNT;00-00
JOURNEY FROMBANGALORE CITY TOMANGALORECNTL
MY OBSERVATION;IRCTC, NEWDELHI HAS GIVEN 3OR 4 REMINDERS TO SOUTHERN RLY FOR CHASE MY CASE.I HAVE TALKED WITH COMMERCIAL SECTION OF SOUTHERN RLY OVER PHONE NO[protected] ON[protected]&[protected]BUT I GOT STANADARAD REPLY ONLY, YET TO CREDIT REFUND AMT . IHAVE GIVEN EMAIL TO N.PRABHAKARAN741;[protected]@irctc.com,
&[protected]@irctc.co.in with arequest to approve refund since amount is small within GENERAL MANAGERPOWER(IRCTC) SINCE I AM ALSO RETD ASST DIRECTOR, DOORDARSHAN, CHENNAI.MOREOVER I GOT REFUND FROM NORTHERN RLY APPROVED BY GGM.EXPECTING REFUND RATHER THAN STD REPLY.THANK YOU, SIR

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