[Resolved]  Indian Railways — Refund not received against Cancellation of E tickets

Address:East Singhbhum, Jharkhand

Dear Customer,

We would like to inform you that your below enclosed email has been again forwarded to the concerned department.You will receive a reply in this regard as soon as possible, please cooperate with us.




Thanks & Regards

Neema Khatri
Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in

[protected]-------- Original Message[protected]--------
Subject: Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]
From: [protected]@tce.co.in
Date:[protected]:27:44+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]


Dear Sir / Madam,

The following refunds are now pending for more than 120 days. Please arrange expedite the process and refund at the earliest.

Regards,

(B.L.Pujara)

Mob. No.[protected]


----- Forwarded by b l pujara/ME/JSR/TCE on 01/17/2012 06:26 PM ----- [protected]@irctc.co.in
01/13/2012 11:43 AM

To
[protected]@tce.co.in
cc

Subject
Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]








Dear Customer,

We would like to inform you that your below enclosed email has been forwarded to the concerned department.You will receive a reply in this regard shortly.




Thanks & Regards

Monica Jaiswal
Executive, Customer Care
[protected]@irctc.co.in
Ph:[protected]
www.irctc.co.in

[protected]-------- Original Message[protected]--------
Subject: Re: Fw: [IRCTC #156610] Fw: [Fwd: Fw: Refund Pending against TDR /Cancellation of Tickets]
From: [protected]@tce.co.in
Date:[protected]:26:46+05:30
To: [protected]@irctc.co.in
[protected][protected][protected][protected]


Dear Sir,

Refund against above transaction for cancellation of two tickets is still pending. The details are as follow;
Transaction Details

Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 5-9-2011 Class: 3A Internet Service Charge: Rs 20.00
Date Of Journey: 11/9/2011 Railway Zone: SER Bank: CITI
Total: Rs 1782.00 Train No: 12101 Ticket Charge: Rs 1762.00
From Station: NAGPUR(NGP) Quota: General To Station: TATANAGAR JN(TATA)
IRCTC Zone: CCM/Refund/SER 14, Strand Road,kolkatta-700001


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 B L Pujara 59 Male B2 0046/ UB Booked

2 Rekha Pujara 52 Female B2 0048/ SU Booked



TDR Details
Reason For TDR: Train Cancelled. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 13-Sep-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00



Transaction Details
PNR Number: [protected] Ticket Type: eticket Transaction ID: [protected]
Booked On: 5-9-2011 Class: SL Internet Service Charge: Rs 10.00
Date Of Journey: 11/9/2011 Railway Zone: SER Bank: CITI
Total: Rs 676.00 Train No: 12809 Ticket Charge: Rs 666.00
From Station: NAGPUR(NGP) Quota: General To Station: TATANAGAR JN(TATA)
IRCTC Zone: CCM/Refund/SER 14, Strand Road,kolkatta-700001

[protected] [protected]----- [protected][protected] [protected]-------- [protected]


Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 B L Pujara 59 Male S1 0023/ SL Booked

2 Rekha Pujara 52 Male S1 0024/ SU Booked



TDR Details
Reason For TDR: Train Late More Than Three Hou
rs and Passenger Not Travelled
. TDR Status: Forwarded To Railway Reference No: ekt[protected]
TDR Zone: SER TDR Filing Date: 11-Sep-2011
Refund Status: Refund under Process Refund Date: Not Available Refund Amount: Rs.0.00
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Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Railway Ticket — no refund against cancellation

Dear sir, Hyderabad

4th May, 2009
Till today Ihave not received any reply or refund against the cancellation of train ticket (PNR NO. [protected] ), Which I have made on 26th April, 2009.Expecting immediate action.

Pramod Kargeti, Mob.:[protected]
I had similar problem. It took me 3-4 months before I was allowed my fare refund.
Why should it take so long?
The train was cancelled by the Railways rather than by me the traveller.
The phrase Bureaucracy at its best comes to my mind.

Jai Hind

Indian Railways — Non-refund against cancellation of e-tickets

I regret to bring it to the notice of all concerned about the worst condition of Indian Railways in the effect of refund against cancellation of e-tickets. I have knocked even the door of the Ministry of Railways but of no resolution. The tickets cancelled as old as in Sept,2009 are yet to fetch any refund. Sometimes, the frustration rises up at such a level that I wonder where we are in. As the evidence, I attach all the relevant documents. Hey Ishwar !!! Ab tum hi mujhe kuch madad karo !

Indian Railway — REFUND AGAINST CANCELLATION

BOOKING ID : NR[protected] , PNR : [protected] , CANCELLATION DT : 9.11.2011 RS: 319/=
BOOKING ID : NR[protected] , PNR : [protected] , PARTIAL CANCELLATION DT : 2.11.2011 AND TOTAL CANCELLATION DT: 9.11.2011
CANCELLATION ID : IN1111R0045686 ON 9.11.2011 AMOUNTING 1595/=
CANCELLATION ID : IN1111R0010480 ON 2.9.2011 AMOUNTING 319/=
CANCELLATION ID : IN1111R0045706 ON 9.11.2011 AMOUNTING 319/=
TOTAL REFUNDABLE AMOUNT 2233/= , BUT IT IS YET NOT BEEN CREDITED TO BANK A/C . PLEASE INITIATE THE MATTER , THE BITTER EXPERIENCE COMPELLED ME TO REJECT THIS PORTAL IN FUTURE.
Sanatan.[protected]@gmail.com , Sanatan.[protected]@licindia.com

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