Indian Railways — not getting refund

Address:Andhra Pradesh

This is the email I got for the TDR I filed for the following PNR number. I wonder if the TTE can do 'No Remark in charting' What is the meaning of it?
If the railway authorities can say the reason as 'No Remark in charting', then there must be no discharge of duties by the railway staff(TTE). If the passenger with that PNR number had travelled the railway staff can mark as 'travelled', if not travelled they can mark as 'not travelled'. And if the passenger has not travelled and the same PNR berth is allotted to another passenger they can also make that remark and if that berth is not allotted to anybody eventhough the passenger has not travelled they can also make that remark. What is this 'No Remakr in charting'. Do Indian Railways allow their railway staff by not making remarks in the charts?
[protected]

Dear Customer,
With Reference to your PNR No:[protected], we regret to inform you that refund is not admissible as informed by Railways through their letter no : CSR040413V01520 and the reason being : 'No Remark in charting '

In case you require any further assistance, please mail us at [protected]@irctc.co.in
With regards,
TDR TEAM
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not getting refund — not getting refund

My PAN isAKAPS 8200L I filed my Return bearing No [protected]at I.T.O 2(3)/Burdwanon 25.09.06 having TDS refund of Rs 10840/ Till date I have not got my refund.pl see.

Indian Railways — No security assistence

Sir,
Fatcs of case: I boarded on G2 coach of train “Garib Rath” (train no. 2360) on 1st Nov 09 from Jamui station (JMU) along with my sister and with 9 baggage. This train is running between Patna to Kolkata. I had reservation in G2 coach and my PNR No was [protected].


All my 9 baggage were properly put before toilet gate near exit gate and attendant of this coach Mr P. Basu was standing there in front my belongings. One of these 9 begs is my laptop bag. No crowd was there in exit gate while I boarded on train and along with me and my sister two other passengers board on train from Jamui station.

After train left Jamui station, I took one of my bag to my seat/birth (at that time laptop bag was lying near entrance gate of coach) and only attendant was continuously standing there then after keeping bag in my seat/birth , I came back within 30 seconds to take rest of my belongings, my laptop was missing but attendant, Mr. P Basu was standing there.


When I enquired to attendant, he clearly denied to this that he don’t know any thing about this. Pl sir note if in place 8 bags are lying and no body was there except attendant then if somebody took a bag, attendant could notice it or attendant will take this laptop. But he has no answer to this.

Then I went to TTE but he has not taken any action on this and didn’t help me on this.


Then I looked for some RPF/GRP persons in whole train but in entire train no GRP/RPF persons was there. No body is there to take my complain.

Then I called my brother and lodged complain through railway help line and they told that GRP would reach in Asansol.

In Asansol, GRP told RPF persons who also boarded in Asansol, to help me out. RPF has no paper to take my complain and on my insistence they just checked all attendants shelves where they keep bed sheets & blankets. Even on repetitive request, they didn’t make enquiry to G2 attendant for my laptop. They checked one-2 passengers on my request but their approach was not to find out my laptop. They have not tried to enquiry to coach attendant.


RPF told me that your complain would be lodged in KOLKATA and attendant would be taken there but attendant Mr P Basu was not taken there.

I lodged FIR with Kolkata terminal GRP and GDE no of this is 18/09 dated 02-11-09 and submitted complain to Kolkata terminal.


Kindy do need full promptly as this laptop keeps very urgent & old data without which I would be helpless.




Accessories lost:

Laptop: 1

External hard disk

Pen drives: 2

Reliance net device: 1

Keys: 2



Thanking You



Regards,



Rohit Bhalotia

(Passenger)



Moblie: [protected]

Indian Railway — Not Getting Refund

Hello

I booked a ticket of JAMMU TAWI from Jaipur To Jammu for[protected].
but train cancelled due to Gurjar Andolan. But i m not getting refund.
i have filled the TDR on 27-Dec-2010 and according to railway rules Its been more than 90 days but the refund is not been issued yet.
I have already mailed on [protected]@irctc.co.in, [protected]@irctc.co.in and [protected]@irctc.co.in 2-3 times regarding this issue.

Details of journey as follows

PNR Number: [protected]

Ticket Type: eticket

Transaction ID: [protected]

Booked On:[protected]

Date Of Journey: 24/12/2010

TDR Filing Date: 27-Dec-2010

can you please tell me how can i get the refund :(

Regards
Rajni Arora
[protected]
I got my refund :)
Thanks a lot
Rajni Arora

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