Comments
Indian Railways — No refund since last 6 months
Dear Sir,I had booked a ticket through irctc.co.in in the month of june, 2008 which i later cancelled but at the time of cancellation the site was facing a communication error so i mailed them about the cancellation which they approved.
The ticket was cancelled on 14 June 2008 and later in the month i received a letter regarding my cancellation and credit of refund money within 3 months but till date no refund have being made.
i had call several time on irctc helpline but they always repeat the same answer as when they get a refund from indian railway they'll credit my account.
I am fed of calling irctc and finally seeking help from you so that i could get my hard earn money back and our prestigeous Mr. Lalu Prasad Yadav feels where does his service to people lack in terms of refund .
I have enclosed the details of my details of ticket herein
TDR Details
Transaction Details
PNR Number [protected] Booked On[protected]
Transaction ID [protected] Ticket Type eticket
Class SL Internet Service Charge Rs 10.00
Date Of Journey 14/6/2008 Ticket Charge Rs 348.00
Bank ITZ CASH CARD Total Rs 358.00
Train No 2480 Railway Zone NWR
From Station BANDRA TERMINUS(BDTS) IRCTC Zone Chief Commercial Manager Refund, North Western Railways Jaipur
To Station JODHPUR JN(JU) Quota General
Ticket Details
S# Name Age Sex Coach Seat Res-Status
1 KHUSHAL BHANDARI 48 Male S10 0064 Booked
Reason For TDR : On-Request
TDR Status : Admin Approved
Reference No : 125299.0
TDR Filing Date : 26-Jun-2008
Refund Status : Refund under Process
Refund Date : Not Available
Refund Amount : Rs.0.00
Thanking you
Reagrds.,
Pratik Bhandari
[protected]
Dear Sir,
Recently I had travelled with my family from Jaipur-Allahabad-Jaipur, under ticket nos 28003151 & 28003153/ PNR Nos. [protected] & [protected], on 11.02.2009 & 14.02.2009.While the onward journey was aweful because of presence of a lot o[censored]nknown passengers (not holding reserved tickets), but the return journey was horrible because already the coach was full of army personnel. When i requested to get my seat vacant, they flatly refused. I reported to the TTE, but he said the TTE coming from Kanpur would see. But after that I couldn't see any TTE in the train till Jaipur. The proper ticketless travellers were kind enough to allow my child & wife to sit & I came throughout standing. After a long gap I had travelled in sleeper class & now my daughters are afraid of travelling by train. Is it that we have only to bear with such situations & you/or your TTE are unable to protect the proper ticket holders.
Hoping for at least a reply.
Sujay Dutta,
[protected]
Recently I had travelled with my family from Jaipur-Allahabad-Jaipur, under ticket nos 28003151 & 28003153/ PNR Nos. [protected] & [protected], on 11.02.2009 & 14.02.2009.While the onward journey was aweful because of presence of a lot o[censored]nknown passengers (not holding reserved tickets), but the return journey was horrible because already the coach was full of army personnel. When i requested to get my seat vacant, they flatly refused. I reported to the TTE, but he said the TTE coming from Kanpur would see. But after that I couldn't see any TTE in the train till Jaipur. The proper ticketless travellers were kind enough to allow my child & wife to sit & I came throughout standing. After a long gap I had travelled in sleeper class & now my daughters are afraid of travelling by train. Is it that we have only to bear with such situations & you/or your TTE are unable to protect the proper ticket holders.
Hoping for at least a reply.
Sujay Dutta,
[protected]
Indian Railways Ticket — NON RECEIPT OF REFUND
I HAVE BOOKED RAILWAY TICKET THRU IRCTC WEBSITE VIDE PNR NO :[protected] FOR A JOURNEY FROM CHHAPRA TO NEW DELHI FOR 13.05.2009. TRAIN WAS DELAYED FOR MORE THAN 12 HRS. DUE TO ABOVE DELAY, I COULD NOT COMMENCE THE JOURNEY AND CANCELLED THE TICKET ON 14.05.09 (BEFORE ARRIVAL OF THE TRAIN AT THE CHHAPRA STATION).DUE TO ABOVE CANCELATION I AM ELIGABLE FOR REFUND OF FULL AMOUNT I.E. RS.917/- FROM INDIAN RAILWAYS. HOWEVER FOR LAST SIX MONTHS, INSPITE OF SEVERAL REMINDER AND FOLLOWUP RAILWAYS AUTHORITY HAS NOT REFUNDED THE MONEY DUE TO ME.
I WANT CONSUMER COURT TO HELP ME GETTING THE REFUND ALONG WITH ALL INTEREST & PENALTY FOR DELAY.
Indian Railways — No Refund For Past 10 Months.
I filed a TDR on 7/11/2009 as train was more than 13 hours late.Its been more than 10 months, still no refund has taken place.
The staff is totally non responsive.
Details are as Follows:
PNR Number [protected] Booked On [protected]
Transaction ID [protected] Ticket Type eticket
Class 1A Internet Service Charge Rs 25.00
Date Of Journey 06/11/2009 Ticket Charge Rs 8740.00
Bank ICICI Total Rs 8765.00
Train No 2431 Railway Zone NR
From Station MADGAON(MAO) IRCTC Zone CCM/Refund, Northern Railway New Delhi
To Station H NIZAMUDDIN(NZM) Quota General.
Even Sent a mail to [protected]@hotmail.com and [protected]@irctc.com but no positive response.
On phone also no response.
Now I dont understand whats the way out.
Indian Railways Ticket — TICKET IS NOT YET RECEIVED
SIR,I HAD MADE ONE TICKET THROUGH YOUR SERVICE OF IRCTCON 06 NOV 11. BUT DUE TO NON ASILABILITY OF NETWORK FACILITYI COULD NOT GET MY E-TICKET. BUT MY AMOUNT IS DEDUCTED FROM MY A/C. SO FOWARDED FOR YOUR CONSIDERATION PLEASE. AND THUS IT WILL BE OBLIGED.
THANK YOU
sir,
why there is no response. my train is HW-AMRITSAR PUNJAB MAIL. DATE OF JOURNEY 30 NOV 11.FROM HWH TO LKO.
why there is no response. my train is HW-AMRITSAR PUNJAB MAIL. DATE OF JOURNEY 30 NOV 11.FROM HWH TO LKO.
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+91 11 2338 1213
Rail Bhawan, Raisina Road, DL, India, New Delhi, Delhi, India - 110001
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Indian Railways Ticket — WAIT LISTED3AC TICKET
IN THE LAST WEEK OF APRIL 2008 I HAD BOOKED A TICKET BY RAJDHANI TRAIN NO _2444 FOR JOURNEY FROM NEW DELHI TO TATANAGAR.WE (SENIOR CITIZENS )WERE SHOWN WAIT LISTED NO 8 AND9 FOR DATE OF JOURNEY ON 18 JUNE 2008 .ON THE DATE OF JOURNEY WE WERE DENIED ACCESS AS WE WERE STILL ON WAIT LISTING 8 AND 9.THE TICKET DETAILS TKT NO 42989045, PNR NO[protected].I WOULD LIKE TO KNOW THE TRANSPARENCY.
WE JUST CANT BELIEVE THAT OUT OF APPROX NINE HUNDRED SEATS
THERE WERE NO CANCELLATIONS DURING THE SIXTY DAYS.
ALSO WHAT ACTION INDIAN RAILWAYS IS TAKING TO TAKE CARE OF PASSENGER INCONVENIENCE SPECIALLY TO SENIOR CITIZENS .