[Resolved]  Indiaplaza — non delivery of product

Indiaplaza — Non delivery of orders - blatant lies

I had booked 2 books on IndiaPlaza on 27th Feb 2008. The status was updated to 'shipped' immediately on the next day. However, till date I have not received the order. Everyday I call customer care, and the response is either - 'will ship by evening' or 'will receive in 2 - 3 days'. Alas, those 3 days never came. Worst, I wrote a letter to Indiaplaza, only for the customer care to blatanly lie on his reply - saying that I have already received the package - back on 7th March! When on 7th, 8th, 11th of March, they have said 'it will ship soon'. These guys are nothing but crooks - I am not sure how I can get my money back. I do not what came upon me to purchase from them, when everywhere I read bad reviews about them. I thought, they maybe few, but this is the hard truth. Thiefs and liars, I am not going down without a fight on a Rs 2000 worth of order which promised 3 day shipping!

IndiaPlaza.in — Ordered an item and near about 2 months passed. Still not delivered

I ordered a item motorola motofone f3 worth rs. 999 on 23rd March 2008 on online shopping website portal www.indiaplaza.in

But i received a defective piece and so i contacted their customer care and i was told to send back that defective piece through courier to them and I did the same and then they placed a replacement order on 9th April 2008 with order no. [protected].

But today is 17th may 2008 and till now I have not received the product.

I called many times to their customer care and also wrote many mails. Every time they told me that product will be sent today or tommorrow or in few days.

But they crossed limits. when i called them on 17th of April 2008 the customer care executive told me that the product will be shipped on 20th or 21st April 2008.
But when I checked the status on 20th april 2008 in my account on their website it showed that product was shipped on 10th April 2008.

Now how is it possible..if executive on 17th april 2008 says it would be shipped on 20th april 2008 then how can the status be shiped on 10th april 2008.
This is totally fake.
Again when I called them again after few days on the phone the customer care executive told me that they are in contact with vendor and will ship the product in few days.

But in total 56 Days have passed after I placed my original order on their online website.
Still I am not getting any positive answer from them.

The customer Care representatives have a standard line of reply-" We will get in touch with the concerned department and get back to you within two days"

Please help me in this concern.
Kindly tell me what next step I should do.

I will be very thankful to you.

regards,
arun kumar

Indiaplaza — Not working DVD's

I have purchased DVD's from INDIAPLAZA which are not working as these DVD's are encoded to play in USA & Euope. Then How can they sell these products not meant for indian market to India.
They have cheated me. Now after so many complaints they are saying that return the products and no talk of any refund. I can't trust these ppl

new motofone f3 — wen i get my product

dear sir
pls find my reqest my order number.5052503
wen i get my product pls repley my email addressssssssssssssss.

www.Indiaplaza.in — not received the product

I ordered a book form this company www.indiaplaza.in, on 18 April and got the confirmation that i will recieve the book by 30 april, even after giving a call on 30 when my order was not send i gave the company a call to get the confirmation and was told by some customer executive that any how it will be done on 5 th may and its 5th may now and i get to now that it willl be send by 20 may, i think this company keeps the people money and earns from it rather there real work wich they claim they do . i request every one not to buy anyting from this company as they are worst in services.

Dear Kulbir Bachher,

This order #[protected] is for the title 'Nudge : Improving Decisions About Health' which is due to release by first week of June. This is already mentioned on our website. Hence, there is no delay in execution of the order. These are pre-orders and the releasing date can get extended further depending upon the publishers. If you feel you cant wait till the release, you can write to us and cancel the order.

Assuring you our best service always.

Wram Regards,

Team Indiaplaza

P.S. - We have executed the said order on 4th june 09 and the same was delivered on 6th June 09. - Team Indiaplaza

Indiaplaza — Product not shipped after canceling order money not refunded

Hi

ist of all don't buy any thing from Indiaplaza.in & its associated comp.

1) I ordered (order[protected] on 7th July just within one hour they have given a date 14th July of shippment(once shipping date is give you can't cancel order)

2. On 14th i asked status? they told me product is not in stock delay of 2-3days

3) after 3 day i asked for status they have given a new date 22nd July

4) on 23rd I called them asked status they gave same excuse and ask for 2 days

5) on 25th I asked status they told a new date 27th July..

6) on 28th they told same story & gave new date.. I asked to cancel my order.

7) I got a mail of cancellation of order & after 2 hours I got one more mail that delay in shipping

8) on 30th they told 2-3 days to cancel order & 7-8days to refund

9) on2Aug they offer a date of 4th Aug to cancel the order

10) on 4th Aug they offered a new date of cancellation order.


They never gave a straight answer when some one is calling on their order..
when some I asked to get a call back every time they told one story, "sir, you cell was not reachable"

I talked to consumer court, in next week I am going to put my complaint there as per consume court I have to write to MD of Indiaplaza.. that I have done, I sent a "registered post" by Indian postal department.
I have to wait for one week to get answer.. if no answer I can approach Consumer court.

Go to all other I'll say do't buy any thing from Indiaplaza & it's other sites

IndiaPlaza.com — non delivery of rakhi and mithai to New York

I placed an order for delivery to my son in New York on 26th July2009.I had to pay through my nose for a rakhi and 500gms of Ladoos.Yet the package has not reached my son.When I wrote to Indiaplaza, they kept putting me off for days, saying that they were waiting for info.everytime I wrote, they would promise to respond in 2-3 working days and not do anything till i wrote to them again.
Ultimately they said that the order had been returned.Why it was returned is not clear and no effort was made to re deliver or to refund my money.Things are at a standstill now.They have not replied to my last mail and they just do not mention a refund.

Indiaplaza — non delivery of rakhi and mithai to New York

My order no is 3296 and I want a refund of my amount paid(Rs 2300 approx)

i had booked one micro wave woven on IndiaPlaza on the month of june 2009. The status was updated to 'shipped' immediately on the 7th day. However, till date I have not received the order. Everyday I call customer care, and the response is either - 'will ship by evening' or 'will receive in 2 - 3 days'. Alas, those 3months never came. Worst, I wrote a letter to Indiaplaza, only for the customer care to blatanly lie on his reply - These guys are nothing but crooks - I am not sure how I can get my money back. I do not what came upon me to purchase from them, when everywhere I read bad reviews about them. I thought, they maybe few, but this is the hard truth. Thiefs and liars, I am not going down without a fight on a Rs 7044 worth of order

Indiaplaza has finally responded by writing that the address was not correct and have refused to refund the money.The address was 100% correct.The mobile number was correct.I have lost money but worst of all, thr gift for the festival never reached the recipient.My advice to shoppers is to avoid all transactions with Indiaplaza.com!!!

Dear Mr. Ajay,


We have shipped the item - Gillette Mach 3 Turbo Razor- on 4th August'09 and it was delivered to you. We will look forward to have you shop with us soon.



Warm Regards,

Team Indiaplaza

Agree with you,

Could you plesea give me Address of

Managing Director,
India Plaza

www.Indiaplaza.in — not received my product

i had ordered a mobile the shopping poratl www.indiaplaza.in on 18/11/2009. I was promosed that the delivery will be done within 7 days but i have not got the product and my credit card has already been debited by the amount.My order number is[protected]

Indiaplaza — NON DELIVERY OF ORDERED ITEM

Dear Sir,
I have booked mobile online with www.indiaplaza.in to deliver it to my resident address at rajkot on 25Jan2010. Till date delivery did not take place and all my efforts to redress my grievance with Indiaplaza failed. Not only that, apparently I am being fooled by false pretenses. The details are given below.

Booked by: MANJEETSINGH I SUCHARIA
ITEM : MOBILE TO be delivered within week i.e. 31/01/2010
Date Booked: 25/01/2010
Payment: On line using Credit Card Rs Cost Rs 4469/- plus Rs 69/- for delivery
Total Payment made: Rs 4538/-
To be delivered to: my home at shyam, 68ab, new lalbahadur society, dhebar rd south, rajkot ph [protected]
Order No:[protected] dated 25/01/2010
First Complaint: CNT[protected] dated 02/02/2010
Second Complaint: CNT[protected] 03/02/2010
Third Complaint: CNT[protected] 04/02/2010
Fourth Complaint: CNT[protected] 06/02/2010
Fifth Complaint: CNT[protected] 09/02/2010
I request you to get my money refunded immediately along with compensation of Rs 5,000/- for humiliation I suffered on account of non delivery of mobile, for which I would have made some alternate arrangements.

MANJEET SINGH I SUCHARIA
“SHYAM”, 68AB, NEW LALBAHADUR SOC
DHEBAR RD SOUTH, RAJKOT
MOBILE [protected]
[protected]@gmail.com

Dear MANJEETSINGH INDERSINGH SUCHARIA,


Our sincere apologies for the inconvenience caused. We had shipped the phone through First Flight courier and phone was lost in transit. As per your conversation to our evecutive we have canceled the order on your instruction. The refund is initiated and the same will reflect on your account within 5 working days. Once again we apologize for the inconvenince caused.



Warm Regards,

Team Indiaplaza.

Indiaplaza — order has not been shipped after 8 days

I placed my order on 14 April. It has been 8 days and status is still ReadyToShip. can you please ship it? my order number is [protected]. I have also raised a complaint regarding this on april -21 (CNT[protected]) . but they have not even responded to it in last 3 days. very unprofessional behavior by company. no-one should buy stuff from this portal.

Dear Arun Kumar,
The order was cancelled and the amount was refunded back to your gift certificate. The same gift certificate was used to place a new order #[protected] for Nakshatra Pressure Handi-Polished Aluminium which has been shipped and delivered. I kindly request you to check and acknowledge.
Thanks,
Gautham.R
www.indiaplaza.in

Indiaplaza — Delayed Delivery/ Not Transparent

Beware! When you buy from IndiaPlaza, they dont mention upfront, when they will deliver. Their delivery is beyond a week. Other websites like Rediff Shopping and Flipkart are much much better.