[Resolved]  Indraprastha Gas Limited — non installation of new PNG connection

I have already made payment vide check no.928981 dt 25/11/2008 of amount Rs. 5000 which was booked through yog maya and company AD-9A power appartment pitam pura, but till date i have no information regarding installation of this connection at my residance which is RU-135, pitam pura, near power house, Delhi-88

Dear All,

I also want to share a similar experience I am facing with Indraprastha Gas limited.

I had registered for a PNG connection in Feb this year through your representative agency Yogmaya & Co. The registration no given is 126958 and the BP no is [protected]. I had given cash of Rs 300/- and a cheque for 5000/- (cheque no 539689, dated 11.2.09). Unfortunately this cheque got dishonoured. Then I again gave a cheque for Rs 5100 ( cheque no: 504022, dated 21.4.09) and this amount has been debited from my bank account in April itself.

However, I am yet to receive the PNG connection. The supply is already on in our society and many flats have been using your service since March’09. The constant response received from your helpline and customer care number is that the case is pending and the connection would be given by next month, however four months have already passed and I have not heard anything yet.

I am sure you would agree that this sort of delay and not being intimated the waiting time results in considerable mental stress and also the fact that your company is earning a good interest on the security deposit for such pending cases while the customer even after paying the amount has no clue on how much more he needs to wait.

You are requested to confirm by when we can expect the installation to happen.

Thanking you,

A. Badrinarayan
A-402, Philips Apartments
Plot 3, Sector 23,
Dwarka,
New Delhi- 110075

Dear Sir,

My complaint no. is -162698.
My IGL business card no. is -[protected].

I Ashok Kumar Manchanda R/o of A-104, Gitanjali Appt., Karkardoma, Delhi - 110092 had booked a connection of IGL Gas pipe line on 29.8.2009 by cheque no. 013376 dt. 29.8.09 of Rs. 5000.00 of State Bank of India. vide Receipt no. 792 dt. 29.8.09 of EMARSONS Direct marketing Agency of Indraprastha Gas Limited, 1586, church road, Kashmiri Gate, Delhi.


Till date no any gas pipe line connection is connected in only expect my home even every home of apartment gas is going on. I have launched many complaints to the coustomer care of IGL, Control room of Parparganj but no any result had found. I am a diabetic patient . I can't go to there office again and again. So please look seriously into this matter and please do need full for the connection of IGL gas pipe line.

Your urgent action in this regard will be highly appreciated.

Thanking You

Your's Truly

Ashok Kumar Manchanda
A-104, Gitanjali Appt., Karkardoma, Delhi - 110092
Ph: [protected], Res:[protected]

Indraprastha Gas Limited — Non-installation of New PNG connection

I am a resident of Dwarka sector 17, Pocket D . I have submitted the sum of Rs.5000/- with this company in the month July 2009 (BP no. [protected]) and till date, we have not got this connection. Customer care people are not giving any response. There is not one to hear in this company. Request you to please take up this case with the company and provide us with gas line connection.

Thanking you,
B. S. Gupta
Sector 17, Pocket D, Dwarka.
Cell no. [protected]

I have already made payment vide check no.194020&194021 dt 10/12/2009 of amount Rs. 5000 EACH( VIDE RECEIPT NO 3337 & 3338 DATED 11/12/2009 which was booked through MASS MANAGEMENT SERVICES (6 BHIKAJI CAMA PLACE) but till date i have no information regarding installation of this connection at my residance which is DU-105, Pitam Pura, Near INCOME TAX COLONY.NEW- DELHI-110034

Your urgent action in this regard will be highly appreciated.

Thanking You

Your's Truly

SARLA MONGIA
DU-105 PITAMPURA,
NEW DELHI-110034
PH.[protected]-28758651

Same here. We have booked a PNG connection for our residence at 131, A.G.C.R. Enclave, Delhi 110092 in the year March 2009 vide B.P. No. [protected].

To our greatest harassment, the installation has not been made at our residence till date, though all residents of our colony have got the connection.

We have made various requests to your Control Room Tel.No.65286508 /[protected] but every time the response is that “we will get it done within next week” but all in vain.

Neeraj Kumar Singal
Tel:[protected], 22153300
131, A.G.C.R. Enclave, Delhi 110092

I Bhupendra singh rawat C-101, Plot No. -148-A, Sec-2, Vahalli, Ghaziabd, U.P. had booked a connection of IGL Gas pipe line on 04.04.210, We have Already submitt the paymant of Rs. 5000.00 & Rs. 1000/- .Witch has alrady clear in my accounts, & my connection Reg. no. 900793 dt. 04.01.2010.


Till date no any gas pipe line connection is connected in only expect my home . I have launched already complaints to the coustomer care of IGL, but no any result had found. I am a diabetic patient . I can't go to there office again and again. So please look seriously into this matter and please do need full for the connection of IGL gas pipe line.

Your urgent action in this regard will be highly appreciated.

Thanking You

Your's Truly

Bhupendra singh rawat

I have applied png connection vide form no.974020 dated7/4/2011and deposited Rs.5000/-(cheque no.369537) and Rs.1000/-(ch. no.369538) in the name of IGL through Future Fuels E-233 East of Kailash, New Delhi vide their receipt no.151459 dated7/4/2011.And I have registered a complaint through telephonically on1/8/2011( ref;Id No.PRJ[protected].then I received a message (SMS)on 20/8/2011 that your complaint closed sucessfully. and provide the feed back.But till now I didn't get any png connection.













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