Indraprastha Gas Limited [IGL] Complaints & Reviews

My father has applied for a pipe natural gas connection (png) with indraprastha gas limited on 28/03/2010 under reg.form no.910205 customer id bp[protected] by paying of Rs.6000/-
But very sorry to say that till time & date connection was not activated as my neghibours connection are activated we have made several compalint to thier customer care every time they gave us a simple answer there is some techinal problem & will be...

SIR THERE ARE FIVE APPARTMENTS IN EAST ARJUN NAGAR, HANS CHITRAKOOT NAVRACHNA JEEVAN BIMA AND ANUPAM WHO WERE FIGHTING FOR PNG CONNECTION SINCE 2007. IGL HAS STARTED THE WORK FROM HARGOVIND ENCLAVE TO VIVEK VIHAR BUT THESE APPARTMENTS WERE IGNORED THAN IN FEBRUARY 2010 SOME OFFICIAL FROM D S ENTERPRISES DMA OF IGL CAME SUDIED THE AREA AND TOLD THE RESIDENTS THAT WORK WILL BE STARTED SHORTLY BUT NOT DONE THAN EXECUSE OF NON GETTING THE PERMISSION...

This complaint is regarding improper/untidy work done by IGL, contractors. Hole/Pits were made for laying gas pipeline which is a good thing, but the way work was done is pathetic. As you can see in the picture there is no place people can park their cars in back lane and lot dust is there. If you look at the first picture, the pit not completely filled and kept open. Every day someone falls in this pit at night. Please look into this matter....

ip no. 00005608/ dr.madhu gupta /contact no. [protected]
registered in june 2010

whenever you call at[protected]igl) you get a shameless response that we would be sending somebody shortly. for last six months there is no response.
does every public department needs to be bribed before anything moves....

TO: THE CHAIRMAN,
INDERPRASTHA GAS LTD,
SECTOR 9, R.K. PURAM,
NEW DELHI 110022.
[protected][protected]

DEAR SIR,

SUB. - INORDINATE DELAY IN INSTALLATION OF GAS CONNECTION, HAVING OBTAINED ADVANCE PAYMENT. B. P. NO. [protected]
[protected][protected][protected][protected][protected][protected]br...

sir,

i understand that you have laid extensive igl pipe lines in Rohini. it is also understand that in Sector-8, Rohini, piped gas is being supplied to some pockets only. WE RESIDENTS FAIL TO UNDERSTAND THAT GASED PIPE LINE SUPPLY IS NOT MADE TO POCKET C-8, repeat, POCKET C-8,.

can you tell us when you are going to supply igs gas through pipe-line to POCKET C-8, SECTOR-8, ROHINI.

RAMAKRISHNA...

Dear Sir,

I have applied for the gas connection in our house G-27,Vikas puri, New Delhi-110018. I have deposited Rs. 6000/- for gas connection vide receipt no. 15783 dated 30.5.2010. All the connections in our colony has been installed but in our home it is still not installed.
The engineer appointed in our area by IGL is Sh. C.M. Sharma.
Please look into the issue very urgently as it is getting delayed...

" NO - RESPONSE" TILL WRITING THIS MAIL


Today, Again I had a discussion with Mr. Akhlakh Ahmed on your Tel. No.[protected] your customer care unit because every time a new person is available on line, again I had explained him the history of my request & again he told me that he will again forward the request. He also explained me that he don't have powers to do more than this.

My...

Dear Sir

I have applied for refund for BP NO [protected] ON 18TH OF Sept 2010. I was told that i will get the refund within 2 weeks.

Today more than one month has been passed but i have not received the same.
I am daily following up but no revert.

Sending you the acknowledgement of Application submitted in IGL office

Regards

Virendra Chaturvedi
[protected]br...

We, the residents of DG-3 block vikaspuri, New Delhi (more than 300 residents) have applied with Indraprastha gas Ltd for pipe gas line connection in the month of June 2010 and paid an advance of Rs 6,000/-.

They have done only some digging work in the colony and after that nothing has been done. It is more than 4 months we have not heard from them the status of the connection.

It is requested the concerned...

I applied for a new connection with IGL through Future Fuels on 16/05/2010 Form No. 917772 and Receipt No: 101634. A large number of flats in my complex have been given connection, but whenver i ask the site incharge he says your name is not on list. I contacted the Project Manager Sh. Dilip Kapoor, a very couteous person tried to help but could not. He then asked me to contact marketing person, i contact mr. Subashish he forwarded my call...

As mentioned on IGL’s Bill, an amount of Rs.5 has to be paid by those who make use of the Easy Bill outlets for payment of gas bills. However, the outlet at the Sector 4 Market of Dwarka is charging an additional Rs.5 (i.e. they are realizing Rs.10 from each customer). According to them, “Rs.5 is for the company and Rs.5 for us”. This is nothing short of extortion. In fact, IGL should not even have charged the Rs.5 from sus in addition...

Pipe line gas connection in home

I applied/ booked for the pipe line natural gas connection with Indraprastha Gas Ltd. in the month of February 2010 for my home, with the amount of Rs 5,000 as security amount and the form cost of Rs 1000. The amount has been debited from my account in the month of March 2010. On number of times I made the complaint with their call centre number and on the given customer email ID but till date...

I HAD REGISTERED A DOMESTIC PNG GAS CONNECTION VIDE IPOOOOO944 AFTER PAYING RS.5000+1000=6000/- IN APRIL 2010. AT THE TIME OF PAYING THE AMOUNT, THE COUNTER IN CHARGE TOLD ME THAT CONNECTION WILL BE PROVIDED WITHIN 3 MONTHS. NOW IT IS ALMOST 6 MONTHS COMPLETED AND NO INFORMATION FROM PNG CUSTER CARE EVEN AFTER REPEATED TELEPHONIC COMPLAINT AND E. MAIL TO THEM. MY ADDRESS IS

GRACE MARY GEORGE,
C-5/15, SAHYADRI APARTMENT,...

I have recieved a bill (BP No. :[protected]) with Invoice No:[protected] dated: 03.08.2010 with an amount of Rs.1962.47 /-. Meter reading is given from 16/3/2010 to 15/7/2010(4 months). Out of this 4 months we were out of station for around one month (25 days). So the bill amount of Rs.1962.47 is given for around 3 months (Rs.654/- pm).

Rs.654/- per month is too high. Regarding this I had sent one email to their customer...

PNG refund
The Complaints Officer
IGL - PNG

" We had 2 Gas Connection from IGL, 6 months back.
But it was not installed as technical not feasible.
We had appled for refund application 6 months back
B.P No [protected] - L.N Kumar Rs 5000 refund
B.P No [protected] - Deepak Kumar Rs 5000 refund

We have called customer compalint - 3 times, send email, personally met...

Dear Concerned,

This is in reference to a new connection applied with IGL on 09/Apr/2010 reference number 601397, for which the installation was to be done at C-65, City Apartment, Vasundhra Enclave, Delhi 110096. I have also given the required amount for the same vide cheque no. 987354 date 06/Apr/2010 Rs.5000/- ICICI Bank and Cheque No. 204688 dated 06/Apr/2010 Rs.1000/- the total amount Rs.6000/- is already credited to...

RESPECTED SIR,
I RESIDISEE OF NS-11, MIYAWALI NAGAR, PASCHIM VIHAR , NEW DELHI -110087, IGL HAS FITTED GAS PIPELINE UNDERGROUN IN MY HOUSE BACK SEVICE LANE, 3 MANOTHS AGO ,BUT THE ROAD IS STILL ARE NOT REPIRED, I ALSO CALL THEIR CONTRACTOR MR. RAMESH [protected], THEIR IS TOO MUCH DUST AT BACK SIDE, THIS ROAD IS NEWLY FURNISHED BY TILES BY MCD 7 MONTHS AGO, THEY BREAK ALL ROAD ,PLEASE TAKE NECESSARY STEP .
...

Dear Sirs,
I would like to inform you that i have booked a connection for gas pipe line in my house on 01.02.2010... The reference no. of booking is IP 00003520....
While booked the connection i was told that IPL representative would visit within a week to my house...
But despite many reminders no body visited my house till date..
I am living on 3rd floor and 2nd floor owner already has the connection..
Its...

The Complaints Officer
IGL - PNG

BY email to : customercare.[protected]@igl.co.in

RE : Gas connection not installed and pathectic service from IGL personnel.

Through Mass Management services Pvt LTd - Direct marketing agent of IGL
320, 3rd floor, Ansal Chambers-II, Bikaji Cama Place, New Delhi 110066.

I booked a PNG gas connection for my residence at 6154/7,D-6 Vasant Kunj.br...