Claimed

Indraprastha Gas Limited [IGL] Complaints & Reviews

1
Updated: Jul 4, 2024
Complaints 1747
Resolved
181
Unresolved
1566
Contacts

File a complaint to Indraprastha Gas Limited [IGL]

Having problems with Indraprastha Gas Limited [IGL]?

File a complaint and get it resolved by Indraprastha Gas Limited [IGL] customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Indraprastha Gas Limited [IGL] reviews & complaints page 83

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
N
naveen ahuja
from Delhi, Delhi
Apr 4, 2012
Resolved
Report
Copy
Resolved

DOMESTIC PNG CONNECTION

Address: Gautam Buddha Nagar, Uttar Pradesh

Sir,
I ahve deposited Rs 6000 a year back for PNG connection., now the contractors labour only come to our House for installation they are so ruff they want to work without any notice. they do'nt want to give and time neither they are reftify any repair. now they have left the job without completing it neither contractor nor the concern field offer has come so far . Due to monopoly ,service is very poor.
It is my...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shilpi73
from New Delhi, Delhi
Mar 24, 2012
Resolved
Report
Copy
Resolved

Repetition of the paid bill in the current month bill

Address: East Delhi, Delhi

It is regretful to put on record that in spite of repeated phone calls to the consumer care number[protected] and mail sent to customercare.[protected]@igl.co.in regarding arrears in bill of Rs 1702/- in current month bill but i have already made payment of that and i have also attached bank statement with that mail but nobody has given me any response till date. I would like to draw the attention of the concerned authority to respond to the...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
B.S. Bisht
Mar 21, 2012
Resolved
Report
Copy
Resolved

LONG DELAY IN CONNECTION

Address: South West Delhi, Delhi

To,

The General Manager ( Operation – PNG )
Inderaprastha Gass Limited,
Plot No. 4, Community Centre,
Sector-9, R K Puram,
New Delhi – 110066.

Subject : Connection of PNG at my residence Flat No. 976, Akshar Dham Apartment,
Sector -19, Pocket-3, Dwarka, New Delhi-110075.

Dear Sir,

This refer to my letter dated 1.9.11 sent...
Helpful
Found this helpful?
2 Comments
Report
Copy
D
doltoo
from Delhi, Delhi
Mar 19, 2012
Resolved
Report
Copy
Resolved

inordinate delay in providing connection

Address: Delhi

My BP No is [protected]. Your DMA Yogmaya & co was issued a cheque of Rs1000.00 on 19.06.2011and subsequently a pay order of Rs 5000.00 was deposited at your Bhicaji cama office on 08.08.2011 for a PNG connection at A 210 SF,Vikaspuri New Delhi. It is almost 9 months and most of our neighbors have got their connection for quite some time.Kindly check with your DMA expedite the delay...
Helpful
Found this helpful?
2 Comments
Report
Copy
A
ankur garg77
from New Delhi, Delhi
Mar 2, 2012
Resolved
Report
Copy
Resolved

reg gas connection

Address: West Delhi, Delhi

ON 16/3/2011 GAS COMPANY CHARGED US 6000.00INR FOR INSTALLING AND STARTING PIPE GAS. AS OF TODAY 2/03/2012 NOTHING IS DONE. WHEN WE CALL THEM THEY GIVE US COMPLAINT NO. BUT NOTHING HAPPEENS. WE CALL COSTUMER SERVICE THEY HANG PHONE ON US. TELEPHONE NUMBER ON RECCEIPT DOES NOT WORK FOR GAS COMPANY ANYMORE. NEW NO. PEOPLE HANG PHONE ON US. PLEASE HELP US.
ANKUR GARG
ON BEHALF OF GOPAL PARSAD AGGARWAL. 760335 IS RIGSTRATION NUMBER.br...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
mailmeranjith
from Cherrapunji, Meghalaya
Feb 21, 2012
Resolved
Report
Copy
Resolved

delay in connection

Address: Ghaziabad, Uttar Pradesh

THIS REFERS OF BP NO [protected], THE AMOUNT OF 6000 RUPEES was deposited in October 04th 2011, Still IGL connection is pending, In our apartment the connection was installed in every flats except mine. I was the 1st person in the our apartment, who had applied for IGL GAS CONNECTION. Since more than 3 months I was requesting for gas connection, but I don't know why such delay from IGL.
I have lodged so many complaint y telephonic...
Helpful
Found this helpful?
3 Comments
Report
Copy
S
sayaji
from Noida, Uttar Pradesh
Feb 20, 2012
Resolved
Report
Copy
Resolved

Delay in Installation & monopoly..

Address: Ghaziabad, Uttar Pradesh

Indraprastha Gas Limited. Business Partner #[protected]; complaint # PRJ[protected]

1. This company is in unique position of monopoly - creating own terms to deal with customers.

2. I have deposited money and application for Piped Gas Connection @ my home 6 months ago.. No installation is done yet and no update received

3. I wanted one extra point for geyser - this was denied (on phone). However,...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
shyne.thomson
from Bengaluru, Karnataka
Jan 9, 2012
Resolved
Report
Copy
Resolved

Not using PNG but receiving bill

Address: East Delhi, Delhi

My name is Shyne Thomson and I was a tenant at 44-E Pocket-F Mayur Vihar Phase-2. PNG was installed at this address last year in the name of Raj Kumar on the request of Landlord. We were asked to surrender our Gas cylinder if we wanted to use PNG. As we are tenants and not all house would have PNG we decided to keep our Gas Cylinder.

After the installation a Representative from Intraprastha Gas Ltd came for meter reading and...
Helpful
Found this helpful?
Write a comment
Report
Copy
R
Ravinder Zadoo
from Delhi, Delhi
Jan 3, 2012
Resolved
Report
Copy
Resolved

fresh PNG connection

Address: North West Delhi, Delhi

Sir ,

Form executed PNG bearing no 672591 dated 20.07.1991 along with cheque No.916719 for Rs.5000/- drawn on PNB Gokhley market , New Delhi – 54 .You received such amount on 4.08.2011, another application registration from for PNG connection bearing no 672592 along with cheque no 916723 for Rs.1000/- drawn on PNB Gokhley market , New Delhi – 54 dated 20.10.2011

please install the gas connection at below...
+1 photos
Helpful
Found this helpful?
1 Comment
Report
Copy
G
G.K.
from Delhi, Delhi
Dec 3, 2011
Resolved
Report
Copy
Resolved

HUGE delay in connection

Address: Delhi

I requested for a domestic gas connection (PNG) in March 2011 and my cheque was cleared in April 2011. It’s Dec, 03 2011 and I never received a call from them. After continuous follow up over the phone along with 2 visits to the IGL office in RK Puram over the last 6 months, I am disappointed and hopeless and NOW FEEL that my connection would NEVER be installed.

Making matters worse are useless telephone operators, they always...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
srnambeesan
Nov 24, 2011
Resolved
Report
Copy
Resolved

Non-refund of security deposit even after one year

Address: Delhi

I had a Piped Natural Gas Connection for Indraprastha Gas Limited with Business Partner no. [protected] at Flat No. 106-D, J&K Pocket, Dilshad Garden, Delhi - 110095. Consequent upon selling the house in November 2010, I have got the connection terminated. I had applied for refund of the security deposit of Rs. 5000/- after adjusting dues if any, in December 2010. While applying for refund, I had intimated my new address at which the...
Helpful
Found this helpful?
1 Comment
Report
Copy
R
RAKESHAH
from Mumbai, Maharashtra
Nov 17, 2011
Resolved
Report
Copy
Resolved

CONNECTION

Address: Delhi

We had make booking for IGL Pipe Connections vide Registration No. 116162 in the name of Mr. Jawahar Lal Ahuja in the month of July'2011.

Cheque No, 909662 & 63 dated 25.7.2011 and Yogmaya Receipt no. 2666.

Till date , we have not get the connection..

Pls send me the Customer No / BP No. and inform me the contact no to get the connection

Best Regards

Jawahar...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
nareshsikka
Nov 17, 2011
Resolved
Report
Copy
Resolved

Non Installation of IGL Connection

Address: North Delhi, Delhi

I Have booked IGL gas connection vide BP No.[protected] in the month of December'10 and also deposited money of Rs.6000/- but till dated no connection has been installed. In our block IGL has installed many connections. I have called up the contractor regarding this so many time but all is in vain. I have also lodged complaints at IGL customer care on 26th Sep and again on 7th November vide complaint no. PRJ[protected] but nothing has...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
nitin.chugh
from New Delhi, Delhi
Nov 10, 2011
Resolved
Report
Copy
Resolved

Connection not provided by IGL

Address: West Delhi, Delhi

Dear Sir / Madam,

This is to bring to your kind notice that I had applied for new connection in the month of March 2011 along with payment of Rs. 6000/-.

My business partner code is [protected].

The connection is in the name of my mother :

Mrs. Sushila Chugh


Till now my connection has not been activated. In this regard, I made a complaint on Customer...
Helpful
Found this helpful?
Write a comment
Report
Copy
C
C L Agrawal
from Kolkata, West Bengal
Oct 23, 2011
Resolved
Report
Copy
Resolved

Re: IGL BP no.7000008135 - Payment not credited yet by IGL

Address: New Delhi, Delhi

I am told that the online payment on September 30, 2011 to “Indraprastha Gas Limited” through “Visa Pay Bill Facility” was not processed successfully. It has been deducted from my HDFC bank Account using my debit card. I have confirmed transaction receipt. IGL and HDFC Bank both are playing a game with my emotions?
I had to pay this IGL bill again on Oct 14 2011 to avoid any penalty or disconnection by Indraprastha gas Limited....
Helpful
Found this helpful?
3 Comments
Report
Copy
K
k s nayal
from Delhi, Delhi
Oct 22, 2011
Resolved
Report
Copy
Resolved

PNG CONNECTION

Address: West Delhi, Delhi

Indraprastha Gas Limited
IGL Bhawan,
Plot. No. 4
Community Centre,
Sector-9, R K Puram,
New Delhi-110022

Sub: PNG Connection - B.P.No. [protected]



Dear Sir

I have applied for PNG Gas connection for my residence in the month of
June, 2011 ist week vide B.P.No. [protected].

Both the cheques issued by me bearing No. 621627 and...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sonirajesh007
from Noida, Uttar Pradesh
Oct 16, 2011
Report
Copy

Non Working Customer Care - Delay in Installation - Fraudulent Contractors - Fraud Company

Address: South West Delhi, Delhi

I applied for PNG connection in March 2011. My IGL business partner number is [protected]. In 3rd week of Aug, 2011(even IGL promise for 90days) IGL staff started installation and put hold on last week of Aug due to shortage of meter. I raised complaint on 6th Sept with reference number: PRJ[protected] and this complaint closed without any action. After lots of call and follow up on around 5th Oct staff installed meter but the connection was...
Helpful
Found this helpful?
Write a comment
Report
Copy
N
Nisheet Ranjan
from Mumbai, Maharashtra
Sep 28, 2011
Resolved
Report
Copy
Resolved

Misbehaviour during LPG Installation

Address: Ghaziabad, Uttar Pradesh

Dear IGL

This feedback/complaint is related to some serious behaiourial issue of Mr Mrityunjoy ,member of installation of LPG lines , at my flat C-2/402 ,Lotus Pond Apptts , Vaibhav Khand , Indirapuram , Ghaziabad ( BP No [protected] ) .
At the afternoon of 26th Sept , Mrityunjoy came to our flat ,as my wife and my old mother was alone at the house and having lunch & they obviously asked him to come half an...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
M N Mamgain
from Delhi, Delhi
Sep 28, 2011
Resolved
Report
Copy
Resolved

Non commissioning of gas connection

Address: Central Delhi, Delhi

I have been allotted following Govt Residential Accommodation on 28 Aug 2011:-

Qtr No.31, 3rd Floor, Block K-6, Sector-2, DIZ Area, New Delhi.

Accordingly, I submitted all relevant documents on 3rd September, 2011 alongwith Bank Draft of Rs.1000/- vide BD No.769654 dated 2 Sept 2011 for new connection at above Govt Qtr. At the time of submission of above papers at IGL HQrs, Sector-9, RK Puram, New Delhi,...
Helpful
Found this helpful?
1 Comment
Report
Copy
A
ashwa_67
from Gurgaon, Haryana
Sep 26, 2011
Resolved
Report
Copy
Resolved

Non- Receipt of Connection-Booked on 28th March, 3011

Address: Delhi

SPEED POST
19th September, 2011
The Managing Director
Indraprastha Gas Limited
IGL Bhawan
Plot No. 4, Community Centre
Sector 9, R K Puram
New Delhi – 110022

Subject :Non- Receipt of Connection-Booked on 28th March, 3011
Sir,
I booked PNG connection through M/S mass Management Services Pvt. Ltd., vide receipt no. 6598 dated 28th March, 2011, copy attached as “Annexure...
Helpful
Found this helpful?
1 Comment
Report
Copy