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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Apr 17, 2024
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Indraprastha Gas Limited [IGL]
Customer Service Contacts

Indraprastha Gas Limited [IGL] Phone Numbers

Phone
+91 11 4607 4607
853
314
Fax
+91 11 2617 1860
+91 11 2617 1863
+91 11 2617 1921

Indraprastha Gas Limited [IGL] Website

Indraprastha Gas Limited [IGL] Head Office Address

IGL Bhawan, Plot No. 4, Community Centre, Sector 9, R K Puram
New Delhi
New Delhi District
Delhi
India
110022

Indraprastha Gas Limited [IGL] reviews & complaints page 83

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R
RAKESHAH
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CONNECTION

Address:Delhi

We had make booking for IGL Pipe Connections vide Registration No. 116162 in the name of Mr. Jawahar Lal Ahuja in the month of July'2011.

Cheque No, 909662 & 63 dated 25.7.2011 and Yogmaya Receipt no. 2666.

Till date , we have not get the connection..

Pls send me the Customer No / BP No. and inform me the contact no to get the connection

Best Regards

Jawahar...
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N
nareshsikka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Installation of IGL Connection

Address:North Delhi, Delhi

I Have booked IGL gas connection vide BP No.[protected] in the month of December'10 and also deposited money of Rs.6000/- but till dated no connection has been installed. In our block IGL has installed many connections. I have called up the contractor regarding this so many time but all is in vain. I have also lodged complaints at IGL customer care on 26th Sep and again on 7th November vide complaint no. PRJ[protected] but nothing has...
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N
nitin.chugh
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Connection not provided by IGL

Address:West Delhi, Delhi

Dear Sir / Madam,

This is to bring to your kind notice that I had applied for new connection in the month of March 2011 along with payment of Rs. 6000/-.

My business partner code is [protected].

The connection is in the name of my mother :

Mrs. Sushila Chugh


Till now my connection has not been activated. In this regard, I made a complaint on Customer...
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C L Agrawal
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Re: IGL BP no.7000008135 - Payment not credited yet by IGL

Address:New Delhi, Delhi

I am told that the online payment on September 30, 2011 to “Indraprastha Gas Limited” through “Visa Pay Bill Facility” was not processed successfully. It has been deducted from my HDFC bank Account using my debit card. I have confirmed transaction receipt. IGL and HDFC Bank both are playing a game with my emotions?
I had to pay this IGL bill again on Oct 14 2011 to avoid any penalty or disconnection by Indraprastha gas Limited....
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k s nayal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PNG CONNECTION

Address:West Delhi, Delhi

Indraprastha Gas Limited
IGL Bhawan,
Plot. No. 4
Community Centre,
Sector-9, R K Puram,
New Delhi-110022

Sub: PNG Connection - B.P.No. [protected]



Dear Sir

I have applied for PNG Gas connection for my residence in the month of
June, 2011 ist week vide B.P.No. [protected].

Both the cheques issued by me bearing No. 621627 and...
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Address:South West Delhi, Delhi

I applied for PNG connection in March 2011. My IGL business partner number is [protected]. In 3rd week of Aug, 2011(even IGL promise for 90days) IGL staff started installation and put hold on last week of Aug due to shortage of meter. I raised complaint on 6th Sept with reference number: PRJ[protected] and this complaint closed without any action. After lots of call and follow up on around 5th Oct staff installed meter but the connection was...
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Nisheet Ranjan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misbehaviour during LPG Installation

Address:Ghaziabad, Uttar Pradesh

Dear IGL

This feedback/complaint is related to some serious behaiourial issue of Mr Mrityunjoy ,member of installation of LPG lines , at my flat C-2/402 ,Lotus Pond Apptts , Vaibhav Khand , Indirapuram , Ghaziabad ( BP No [protected] ) .
At the afternoon of 26th Sept , Mrityunjoy came to our flat ,as my wife and my old mother was alone at the house and having lunch & they obviously asked him to come half an...
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M N Mamgain
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non commissioning of gas connection

Address:Central Delhi, Delhi

I have been allotted following Govt Residential Accommodation on 28 Aug 2011:-

Qtr No.31, 3rd Floor, Block K-6, Sector-2, DIZ Area, New Delhi.

Accordingly, I submitted all relevant documents on 3rd September, 2011 alongwith Bank Draft of Rs.1000/- vide BD No.769654 dated 2 Sept 2011 for new connection at above Govt Qtr. At the time of submission of above papers at IGL HQrs, Sector-9, RK Puram, New Delhi,...
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A
ashwa_67
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non- Receipt of Connection-Booked on 28th March, 3011

Address:Delhi

SPEED POST
19th September, 2011
The Managing Director
Indraprastha Gas Limited
IGL Bhawan
Plot No. 4, Community Centre
Sector 9, R K Puram
New Delhi – 110022

Subject :Non- Receipt of Connection-Booked on 28th March, 3011
Sir,
I booked PNG connection through M/S mass Management Services Pvt. Ltd., vide receipt no. 6598 dated 28th March, 2011, copy attached as “Annexure...
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Asho K Grover
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Repetition of the paid bill in the subsequent billst

Address:South Delhi, Delhi

It is regretful to put on record that inspite of repeated phone calls to the consumer care number[protected] there has been repeated message of " Your call is valuable ......" with no response. All the phone numbers stated overleaf of bill also don't respond. I feel hassled that I am unable to register my complaint. Even phone number[protected] does not exist. I have already made the payments of the bill Invoice No.[protected]...
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chawlapk
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PNG

Address:Ghaziabad, Uttar Pradesh

1. That I applied for PNG connection on[protected] vide registration No. 993954 and deposited the registration amount of Rs. 6000/- vide cheque No. 593406 and 593407 dated[protected] drawn on Canara Bank and debited from my account on 14 May 2010.
2. That I have been allotted Business Partner No. [protected].
3. The installation work of PNG connection has been carried out in our area in the month of Feb. 2011.
4. That...
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G
goelneeraj
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IGL gas connection Regn No. 675507

Address:Delhi

I had applied for IGL connection, registration number 675507, through Mass Management Services Pvt. Ltd. Vide their receipt number 2481 dated 8/8/2010.

We are senior citizens. We had hoped that with the coming of IGL, we would be relieved from the hassles, struggle, delays, associated with the booking of LPG cylinders, and whims and fancies of the LPG agencies.

But, we never anticipated that it would remain a...
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S
summit
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

WRONG CONNECTION OF GAS PIPE LINE

Address:East Delhi, Delhi

Dear Sir/ Madam,

I have to inform you that I have Booked my Gas Pipe line Connection
from future fuels (Direct Marketing Agent: IGl) fron 27/03/11.

Inspite our various requests they do not install our connection.
After 6 months dt 28th Aug, 2011 they install our Gas Pipe line Connection in evening time 5:00 PM at our Premises.

They installed wrong connection we have asked...
+1 photos
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K
krishan kr
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

NOT MODIFYING PIPELINE

Address:East Delhi, Delhi

Dear Sir,
We are using the Indraprasthe Gas Ltd. connection BP no:[protected]. in the name of Mrs. Sunita Gupta, at our Residence E-152, Preet Vihar, New Delhi-110092. Our residence is in under construction, so had given the request at the customer care for modiefing our gas pipeline against request no-ONM[protected] dt:27/7/11. But the technician came to our residence and said that you have to pay the labour charges of 500rs/mtr. for...
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S
ssksharma
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non- Installation of PNG Connection

Address:West Delhi, Delhi

sir
I registered for domestic PNG gas to IGL.IGL Bhawan,Plot no 4, R K Puram, N.D 110022 vide cheque no 198726 dated 5.2.11of Rs 5,000/- and 198727 dated 5.2.11 of Rs 1000/- as security money.They give a B.P no-4000/2/644 and told to install the connection in 3 months time. But 6 months has passed but gas connection is not yet installed at my house No DG-2, Flat No 284-C, Vikaspuri, New Delhi-110018. When I contacted the official...
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dhan kishore mehra
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment of billNo.100003156908dt.17.06.07by chqno.180920dt05.07.11for RS 811.92DRAWN ON StateBankOf India,Rohini Branch,Sect:-9,Delhi:-110085

Address:North West Delhi, Delhi

Dear sir/Madam,
I have deposited the PNG gas online Invoice No:[protected] dt.17.06.2011 for Rs 811.92 for the period 16.03.11to31.05.11 vide Cheque No.180920dt.05.07.11 for Rs 811.92 drawn on State Bank of India, Rohini Branch, Sector:- 9,Rohini,Delhi:-110085(Branch Code No:- 4394)deposited through Drop Box fixed at the gate room of KEWAL KUNJ APARTMENT,Sector:-13,Rohini ,Delhi 110085 ON 06.07.2011. I have
cheked my bank...
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tarungoswami
from New Delhi, Delhi
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No Connection even after 5 Months

Address:North Delhi, Delhi

Dear Sir/ Madam,
I had requested for 2 PNG connections at 24 Tagore Park, near Model Town -I, Delhi-110009. I called customer care multiple times and they told that somebody would visit in 3 days. Calls were raised : (2-Jun) - (15-Jun) - 20-Jun- 4 Jul and (2-Jun) - (15-Jun)- 20-Jun; - 4 Jul respectively for both connections. Today when I called customer care, I was told that connection cannot be given without any reason. I am not...
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Rajeev Bhasin
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wrong bill

Address:Delhi

received the bill no[protected] dated :01.06.201 due date: 22.06.2011 wich is showing Rs. 28.62 as a late payment charge , this is for your ref that last bill no:[protected] dated 31.01.2011, due date:21.02.201 , is deposited on 18.02.2011 jeevan citezen center vide receipt no 2892699 , but ur invoice no : [protected] dated :01.06.201 isshowing that you hv received the payment on 20.02.2011 even than last / due date is 21.02.2011...
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charming.kunal
from New Delhi, Delhi
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Installation delayed for > 6 months

Address:Gautam Buddha Nagar, Uttar Pradesh

Hi,

I am resident of B-129, Rail Nagar, Sector 50 Noida. I have applied for Gas Connection on 28th January 2011 but still wating to get installation done on my premise. On confirmign from site Engineer I have been infromed a refund is processed as they were not able to find anyone in the flat. But strangely I never get a call before anyone fromthe installation is coming.
The reference number is [protected] & connection...
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D.K. Gupta
from New Delhi, Delhi
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NON INSTALLATION OF PNG CONNECTION

Address:East Delhi, Delhi

The IGL launched the PNG gas connection distribution network in the Block-B Preet Vihar, Delhi-110092. I applied for the new connection as per details given below and made the payment also.

1. NAME : SHASHI GUPTA
2. ADDRESS : B-83, 2ND FLOOR, PREET VIHAR, DELHI-110092
3. APPLICATION NO.: 658847 DATED 6.6.2010
4. RECEIPT NO. OF PAYMENT : 110835 FOR Rs.5000+1000= Rs.6000/-
5.BP No. [protected]br...
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