Indraprastha Gas Limited [IGL] Complaints & Reviews

Pipe line gas connection in home

I applied/ booked for the pipe line natural gas connection with Indraprastha Gas Ltd. in the month of February 2010 for my home, with the amount of Rs 5,000 as security amount and the form cost of Rs 1000. The amount has been debited from my account in the month of March 2010. On number of times I made the complaint with their call centre number and on the given customer email ID but till date...

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Address: South West Delhi, Delhi

I HAD REGISTERED A DOMESTIC PNG GAS CONNECTION VIDE IPOOOOO944 AFTER PAYING RS.5000+1000=6000/- IN APRIL 2010. AT THE TIME OF PAYING THE AMOUNT, THE COUNTER IN CHARGE TOLD ME THAT CONNECTION WILL BE PROVIDED WITHIN 3 MONTHS. NOW IT IS ALMOST 6 MONTHS COMPLETED AND NO INFORMATION FROM PNG CUSTER CARE EVEN AFTER REPEATED TELEPHONIC COMPLAINT AND E. MAIL TO THEM. MY ADDRESS IS

GRACE MARY GEORGE,
C-5/15, SAHYADRI APARTMENT,...

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Address: South West Delhi, Delhi

I have recieved a bill (BP No. :[protected]) with Invoice No:[protected] dated: 03.08.2010 with an amount of Rs.1962.47 /-. Meter reading is given from 16/3/2010 to 15/7/2010(4 months). Out of this 4 months we were out of station for around one month (25 days). So the bill amount of Rs.1962.47 is given for around 3 months (Rs.654/- pm).

Rs.654/- per month is too high. Regarding this I had sent one email to their customer...

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8 Comments

Address: North Delhi, Delhi

PNG refund
The Complaints Officer
IGL - PNG

" We had 2 Gas Connection from IGL, 6 months back.
But it was not installed as technical not feasible.
We had appled for refund application 6 months back
B.P No [protected] - L.N Kumar Rs 5000 refund
B.P No [protected] - Deepak Kumar Rs 5000 refund

We have called customer compalint - 3 times, send email, personally met...

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Address: East Delhi, Delhi

Dear Concerned,

This is in reference to a new connection applied with IGL on 09/Apr/2010 reference number 601397, for which the installation was to be done at C-65, City Apartment, Vasundhra Enclave, Delhi 110096. I have also given the required amount for the same vide cheque no. 987354 date 06/Apr/2010 Rs.5000/- ICICI Bank and Cheque No. 204688 dated 06/Apr/2010 Rs.1000/- the total amount Rs.6000/- is already credited to...

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Address: North West Delhi, Delhi

RESPECTED SIR,
I RESIDISEE OF NS-11, MIYAWALI NAGAR, PASCHIM VIHAR , NEW DELHI -110087, IGL HAS FITTED GAS PIPELINE UNDERGROUN IN MY HOUSE BACK SEVICE LANE, 3 MANOTHS AGO ,BUT THE ROAD IS STILL ARE NOT REPIRED, I ALSO CALL THEIR CONTRACTOR MR. RAMESH [protected], THEIR IS TOO MUCH DUST AT BACK SIDE, THIS ROAD IS NEWLY FURNISHED BY TILES BY MCD 7 MONTHS AGO, THEY BREAK ALL ROAD ,PLEASE TAKE NECESSARY STEP .
...

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Address: New Delhi, Delhi

Dear Sirs,
I would like to inform you that i have booked a connection for gas pipe line in my house on 01.02.2010... The reference no. of booking is IP 00003520....
While booked the connection i was told that IPL representative would visit within a week to my house...
But despite many reminders no body visited my house till date..
I am living on 3rd floor and 2nd floor owner already has the connection..
Its...

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Address: Delhi

The Complaints Officer
IGL - PNG

BY email to : customercare.[protected]@igl.co.in

RE : Gas connection not installed and pathectic service from IGL personnel.

Through Mass Management services Pvt LTd - Direct marketing agent of IGL
320, 3rd floor, Ansal Chambers-II, Bikaji Cama Place, New Delhi 110066.

I booked a PNG gas connection for my residence at 6154/7,D-6 Vasant Kunj.br...

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Address: South West Delhi, Delhi

Dear Sir,

BP#[protected]

I took Piped Gas Connection from Indraprastha Gas Limited for my Dwarka residence in 2008 and till date my meter reading is only a mere 1.10 units. This is because we generally do not stay at this address and only use is once in a while when we visit.

Since IPGL were blindly sending me bills every month for various amounts, I contacted their Customer Care and explained...

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Address: West Delhi, Delhi

my complaint no.199611dated 1st week of march 2010 I am fully haras by IGL Ihave done many e.mail more then 100 ph call but not recive any responce.Every timeIget only one message We are Forwerding your complaint again.My wife is suffring from slip disc she is not able to go up&down stair Ihave deposit .Rs5000 by cheqe.My regd form no151763 dated 21/12/2008 b.p no. [protected] please take immedeate action...

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Address: South Delhi, Delhi

I have telephoned repeatedly and written to Indraprastha Gas Ltd to request them to fit a gas pipe connection to my residence in Jorbagh. I am a tenant on the first floor and my landlord already has a connection on the ground floor.

They keep promising to come 'next month' and it has gone on for 5 months like this. I wrote a letter to them on 5 March 10 and sent it by registered post - no response.

Please...

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Address: South West Delhi, Delhi

I have got the gas meter installed and checked, but there is no supply. Even after repeated complaints they always say that the supply will be started in 2 days. It is going like this for more than 20 days in which I have called Ruchi Infocom three time. Today on asking when our gas supply will start, Mr. Vikas Dwedi arrogantly said that whether you have relations with the CM or PM, I request that I be connected to the PNG suppy as my gas...

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Address: South West Delhi, Delhi

To the Consumer Forum officers,
South West District,
New Delhi

This application was sent repeatedly without much use. Now they have installed the Metre and line but they have not yet started the services without any reason for the last one month.
Please do help us.

To
The Director,
PNG Division, New Delhi,
Indraprastha Gas Limited
Dear Sir,
despite several...

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March 15, 2010

Customer Grievance Cell
Indraprastha Gas Limited
IGL Bhawan,
Plot No. 4, Community Centre,
R K Puram, Sector – 9,
New Delhi – 110022.
Business Partner No.[protected]
Meter No. 1438931
Dear Sir,

This is in continuation to our various telephonic calls and written representations made to your office for faulty PNG meter installed at our house....

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Please give me application for new PNG connection for my Flat No.22-B, Pocket -3, MIG Flat, Kalpana Appt,Mayur Vihar-3, Phase-3, New Delhi-110096.

My Mobile Nos:- [protected],[protected]....

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Sir
I have deposited a sum of rupees 5000/= for a PNG conncection in March 2009. Fitting of pipe line has been done in July/August. at the time of fitting your executive has told me that no extra piline has fitted in your home.

After this two time they have take measurement of pipe line. Then they told me that there is extra piple line fiiting and you have to pay 420/= rupees . then i object on this and them to show...

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Dear sir
we r living in B-203 mayfair appt, 96 ip ext. patparganj delhi 92
we apply for new connection in aprial 2009 , many of our society member get the connection but we didn't get.
please sir do something for us
i had complain at center last month but still no one come
complai no is 159883
Ritu...

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There were 3 applications made 3 connections at our residence in March 2009 (Regn. No's [protected], [protected], [protected]) on payment of Rs. 15,000/-. In response to this the contractor Tractbel Engineering approached us for installation in October 2009, they were told that we require the Gas Meters on the outer wall of kitchen (which is in covered accessible secure area) and since we have the Gas Hobs fitted on cooking slabs with gas...

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I sudhir jain, a resident of Block A-11/F-I, Dilshad Garden, Delhi-110096 got myself registered with IGL for PNG connection on 13.12.08 by depositing an amount of Rs.5,000/- vide cheque No.252054 dated 13.12.08 drawn on PNB with an assurance to get the supply within two months. Almost a time period of 3 and half months is going to be over but I did not hear anything from the authorities. Also tried to contact IGL control/complaint rooms...

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CONNECTION DELAY
To,
(GM) Sales
Indraprastha Gas Limited
Delhi.

Dear Sir/Madam,

I, Leen Bansal resident of Pitam Pura, rohini zone,
has deposited cheque no. 49404 dated[protected] with your
dealer "Yogmaya & company" ad Pitampura, and same was
cleared from my bank.

My details are

REG FORM NO...4460
DATE OF...

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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Pipe line gas connection in home

INORDINATE DELAY IN PNG CONNECTION

Billing Problem

Refund due for past 6 months

Installation of GAS Pipe Line

service road broken but not repaired

GAS CONNECTION AND FALLS RESPONSES

PNG not connected bad service

Wrong Billing

complaint for installing new gas pipeline connection

No response to enquiry for new connection

Non-connectivity of PNG

Connection not start even after 11 months.

Faulty meter

New Connection

payments has been made but connected has not been started as yet and Customer care of IGI is not listening my complaint

new connection

PNG INSTALLATION DISPUTE

NON CONNECTION OF PNG

Delay in Gas Connection

Indraprastha Gas Limited [IGL] Complaints & Reviews

File a complaint to Indraprastha Gas Limited [IGL]

Recently resolved complaints

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Indraprastha Gas Limited [IGL] reviews & complaints page 87

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