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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Last updated Jun 15, 2024
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Indraprastha Gas Limited [IGL] reviews & complaints page 82

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A
am_seth
from Mumbai, Maharashtra
Aug 27, 2012
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Inflated Bills

Address: West Delhi, Delhi

Dear Team,
We are having a PNG connection from IGL (Business Partner No. [protected]) from past 4 months. First month we got the Inflated Bill for around Rs. 1000/-. When we called up, we got to know that since no one was available at our house, that's why we have got an average Bill. We paid that amount and were informed that next time Bill will be adjusted with the actual amount.
Next time again, we got an inflated Bill...
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G
gauravgulati
from New Delhi, Delhi
Aug 22, 2012
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Harassment - Sending Inflated Bills

Address: South West Delhi, Delhi

Hi,
We are having a PNG connection from IGL from past 6 months we are getting inflated bills. Everytime we call customer care they said they will verify the reading. After verification they say that no need to pay as bill is wrongly generated with wrong readings& will be rectified next time. But all efforts in vain no action is taken yet only false assurances and inflated bills with penalites every time.
When we tried to...
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Saurabh Srivastwa
from Delhi, Delhi
Aug 6, 2012
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cng

Address: North West Delhi, Delhi

dear friends,
CNG in delhi is illegally taking money as the customers who are visiting to take cng for their cars etc the employers of cng are taking the money in round figures even if the price of cng given is in fraction..For example if we are taking cng of rs 195.10 then they are taking fully rs 196 as by rounding off.This way they are fooling the customers and gaining illegal money which they should not get.Therefore there...
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V
Verma M.K
from Delhi, Delhi
Aug 4, 2012
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Error in Billing

Address: East Delhi, Delhi

Date:04-08-12


Dear Sir,

We have the PNG connection at our residence as per address given below:

M.K.Verma
625, Pocket-5,
Mayur Vihar-Phase-I
Delhi-110091
IGL BP No. [protected]

All of a sudden, I received the Bill No.[protected] dated 20-01-12 for Rs.9274/- showing the gas consumption of 278.71 SCM. I lodged the complaint telephonically in IGL...
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D
drskgoyal2005
from Noida, Uttar Pradesh
Jun 20, 2012
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non installation of PNG connection

Address: South Delhi, Delhi

I applied for PNG connection in RKPuram IGL by submitting the completed application along with a DD of Rs. 1000 as fees on June 1st 2012.. The dealing person assured that connection will be installed in one week. Even after repeated telephonic requests connection is not yet installed even after 3 weeks. Every time we call to customer care, it is too dificult to connect, if you get to talk to somebody, he tells the person will come in a day.These...
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A
Anil Kumar Tohan
from Gurgaon, Haryana
Jun 19, 2012
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Delay in PNG connection

Address: South West Delhi, Delhi

I have booked Piped gas connection through Yog Maya & Company (Direct Marketing Agent) IGL and paid Rs. 6000/- vide thier receipt no. 33163 dated 18/01/2012. I have been told that within 6 months your connection will be installed but after 6 month I have not received any information about installation. However, I contacted to IGL customer care center and informed my BP no. [protected] on 16/3/2012 then he said within 4-5 days our engineers...
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BANI BANERJEE
from Palghat, Kerala
Jun 14, 2012
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PNG woes

My husband, Mr. SK Banerjee, had booked a PNG connection on 9.11.2011 vide PNR No. 62148 and had duly deposited Rs. 6000 through M/s Future Fuels. He is now bedridden after a celebral attack and hence we wanted the IGL to expedite the installation as early as possible, as the pipelines had already been installed in the Shalimar Garden, Extn.II (Sahibabad) long ago. In some of the neighbouring houses the connection has also been installed....
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V
vpuri
May 29, 2012
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Delay in installation

Address: South West Delhi, Delhi

I had applied for a PNG connection on 4th January 2012 under application number "718317" through the authorised agents registered number "186104" along with the applicable fee. It has been over 4 months and 25 days now and till date we have not heard back or received any intimation regarding the installation. We have made a number of calls to the customer care number but it has not helped in expediting the process.br...
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H
Harsh Gandhi
from Delhi, Delhi
May 20, 2012
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Delay in Connection

Address: North Delhi, Delhi

A sum of Rs. 6000/- (5000 +1000) was paid to M/s Future fuels( marketing agent for IGL) vide cheque no. 452354 & 452385 on dt. 27/06/2010 and receipt no. 118957 & form no. 6445564 was issued .The cheques are also cleared from the account but till date no connection at site....
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T
toni david selvraj joseph
from Alwar, Rajasthan
May 15, 2012
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error in bills

Address: East Delhi, Delhi

The customer care officer dated 28/04/2012
Indraprastha Gas Limited
IGLBhawan,R.K.Puram
N.Delhi-110022
Subject: Correction of Domestic PNG bills,Business Partner No.[protected]
Sir/Madam,
This is with reference to my telephonic complaint regarding bill due Rupees 2501.81 of period 1-8-2011 to[protected] for which one meter reader visited my...
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G
goelneeraj
from Delhi, Delhi
May 9, 2012
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Inordinate delay in new connection

Address: West Delhi, Delhi

I had applied for PNG connection through IGL DMA M/s Yogmaya & Co, vide their receipt number 11194 dated 3/9/2011, registration number 690470, cheque no. 113771 & 113772 for Rs 6000/- of Axis Bank, Vikas Puri, New Delhi-110018. However, even after more than 8 months, there is no reponse from IGL. The cheques got debited from my account in September 16, 2011. When I call IGL helpline, they ask for Business Partner Number, which their...
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Kuber Badbaria
from Delhi, Delhi
May 9, 2012
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CNG Filling Stations Workers

Address: Central Delhi, Delhi

Dear Concern,

Worker at CNG Stations are charging extra money in form of balancing amount like if they fill CNG of Rs.178 and we give Rs.200 in return they give Rs.20 back and don't give Rs.2 back and when we ask for remaining Rs.2 they said " Rs.2 hi to hai "

Plz take necessary action against them.

CNG station involved are:
Darya ganj, Near welcome metro station filling Station,Kali...
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R
rohanrajhans
from Pune, Maharashtra
May 3, 2012
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Bad Customer Service

Address: South Delhi, Delhi

This morning as I stopped for refilling CNG from IINDRAPRASTHA GAS LTD in Chanakya Puri which is close to Maitreyi College. I gave money to Hari Ram one of the attend at the filling station he stopped me telling me that one of the currency note was torn and he would not accept it, in return I told him that i refuel from this particular station all the time and the torn currency note was given to me by one of the attended day before, he would...
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A
abooz98
from Delhi, Delhi
Apr 26, 2012
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New connection not activated

Address: South Delhi, Delhi

I had applied for an IGL connection in the month of Oct 2011. The money which they had asked for got charged to me on 30 Jan 2012. From then on I have been awaiting my connection but to no avail. I have called the 24 hrs customer care number and they do not tell me anything and keep saying that I will get the connection. This time the guy straight away said u will only get it by may end ??? I think this is cheating and a company shld not...
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S
Suman Gupta
from Gurgaon, Haryana
Apr 17, 2012
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Always wrong bills

Address: North West Delhi, Delhi

Earlier also I had sent you a mail regarding the bill of the BP no. [protected], but I didn't get any response from your side. My problem was that I was sent an estimated bill of Rs. 592/- for an estimated reading of 27 SCM (actually it was around 15 SCM), which was much more than my consumption. I had requested to please get the meter reading and calculate the bill according to that. When I didn't get any response from your side,...
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K
kumarvinee
from Delhi, Delhi
Apr 14, 2012
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Poor customer service

Address: Gautam Buddha Nagar, Uttar Pradesh

It is to be mentioned that the customer services of IGL are very poor.Most of the time,even the emergency number is not working.It keeps us waiting for long duration before the customer realizes that there is problem. Even the e-mails are not answered. I wonder what is going to happen when there is fire/leakage and we need to contact IGL.

My BP No. is [protected] and could get connection in my house after two months of long...
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N
naveen ahuja
from Delhi, Delhi
Apr 4, 2012
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DOMESTIC PNG CONNECTION

Address: Gautam Buddha Nagar, Uttar Pradesh

Sir,
I ahve deposited Rs 6000 a year back for PNG connection., now the contractors labour only come to our House for installation they are so ruff they want to work without any notice. they do'nt want to give and time neither they are reftify any repair. now they have left the job without completing it neither contractor nor the concern field offer has come so far . Due to monopoly ,service is very poor.
It is my...
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S
shilpi73
from New Delhi, Delhi
Mar 24, 2012
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Repetition of the paid bill in the current month bill

Address: East Delhi, Delhi

It is regretful to put on record that in spite of repeated phone calls to the consumer care number[protected] and mail sent to customercare.[protected]@igl.co.in regarding arrears in bill of Rs 1702/- in current month bill but i have already made payment of that and i have also attached bank statement with that mail but nobody has given me any response till date. I would like to draw the attention of the concerned authority to respond to the...
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B.S. Bisht
Mar 21, 2012
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LONG DELAY IN CONNECTION

Address: South West Delhi, Delhi

To,

The General Manager ( Operation – PNG )
Inderaprastha Gass Limited,
Plot No. 4, Community Centre,
Sector-9, R K Puram,
New Delhi – 110066.

Subject : Connection of PNG at my residence Flat No. 976, Akshar Dham Apartment,
Sector -19, Pocket-3, Dwarka, New Delhi-110075.

Dear Sir,

This refer to my letter dated 1.9.11 sent...
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D
doltoo
from Delhi, Delhi
Mar 19, 2012
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inordinate delay in providing connection

Address: Delhi

My BP No is [protected]. Your DMA Yogmaya & co was issued a cheque of Rs1000.00 on 19.06.2011and subsequently a pay order of Rs 5000.00 was deposited at your Bhicaji cama office on 08.08.2011 for a PNG connection at A 210 SF,Vikaspuri New Delhi. It is almost 9 months and most of our neighbors have got their connection for quite some time.Kindly check with your DMA expedite the delay...
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