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Indraprastha Gas Limited [IGL] Complaints & Reviews

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Updated: Jan 23, 2026
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Indraprastha Gas Limited [IGL] reviews & complaints page 89

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G
Gagan Goel
from Delhi, Delhi
Jun 18, 2009
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We have submitted the sum of Rs.5000/- with Yog Maya & company in the month of december and till today we are just getting delay in the connection. We have tried to get in touch with the senior officials in IGL, R.K.Puram office and they are just giving us work around that need to contact the JE and contractor. Also those people are not giving any satisfactory answer.

The main thing is this that they are not afraid of if we tell them that we are filing case against them in the consumer court. They are completely shameless people and trying to make people fool.
Aug 14, 2020
Complaint marked as Resolved 
i have alsosbmit the ch.no.686901dt.12.4.09 rs.5000.00 in favour of igl.till date we have not conection.
the main thing is thatthey are not afraid of it. we tell them that we are filling case against them in the consumer court.
Dear Sir,

My complaint no. is -162698.
My IGL business card no. is -[protected].

I Ashok Kumar Manchanda R/o of A-104, Gitanjali Appt., Karkardoma, Delhi - 110092 had booked a connection of IGL Gas pipe line on 29.8.2009 by cheque no. 013376 dt. 29.8.09 of Rs. 5000.00 of State Bank of India. vide Receipt no. 792 dt. 29.8.09 of EMARSONS Direct marketing Agency of Indraprastha Gas Limited, 1586, church road, Kashmiri Gate, Delhi.


Till date no any gas pipe line connection is connected in only expect my home even every home of apartment gas is going on. I have done many complaints to the coustomer care of IGL, Control room of Parparganj but no any result had found.What I do and Where I go. I am a diabetic patient . I can't go to there office again and again. So please look seriously into this matter and please do need full for the connection of IGL gas pipe line.

Your urgent action in this regard will be highly appreciated.

Thanking You

Your's Truly

Ashok Kumar Manchanda
A-104, Gitanjali Appt., Karkardoma, Delhi - 110092
Ph: [protected], Res:[protected]
Sub:- Request for providing PNG Connection
Sir,
This is to bring in your kind notice that I Sailesh Sawhney resident of BA-31, Shalimar Bagh, Delhi-110088 has applies for obtaining a PNG connection vide Reg. Form No. 322063 dt. 30.12.09. A Cheque bearing No. 725317 dt 30.12.09 amounting Rs 5000/- drawn at Nainital Bank Ltd. Shalimar Bagh, Delhi-110088 has also been issued by me in favour of Indraprastha Gas Ltd. But it is regretted to write that till date No PNG Connection has been installed at my premises despite
many telephonically requests made vide complaints.
It is therefore requested to kindly install PNG connection at the earliest as the
occupant of other units have already get their PNG Connection.

Thanking You

(Sailesh Sawhney)
BA-31, Shalimar Bagh, Delhi-110088
Cell: [protected]
I HAD APPLIED FOR PNG CONNECTION VIDE CHEQUE Nos. 143316/17 DATED 22.05.2011 FOR Rs. 5000.00 + Rs. 1, 000.00 THROUGH M/s. YOGMAYA & CO., NEW DELHI ON 22.05.2011 ALOGWITH ALL REQUISITE DOCUMENTS VIZ. COPY OF ELECTION ID CARD, PAN CARD, PROPERTY TAX RECEIPT, RATION CARD, ELECTRICITY BILL, ETC.

SEVERALLY, DOCUMENTS ARE CHANGED, CHEQUES ARE CHANGED, ETC. GOD KNOWS, WHEN THE CONNECTION WILL BE INSTALLED. WE LEFT ON THE MERCY OF YOGMAYA & CO.

PRADEEP KUMAR JAIN
[protected]
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    M
    Minu Thommen
    from Ludhiana, Punjab
    May 1, 2009
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    Dear Sir,
    We gave Rs 5300/- for new PNG connection to IGL on January 27th, 2009 and was promised the connection within 30 - 45 days.
    After waiting for two full months, we got back to them enquiring about the status of the connection as nothing had happened till then. Then within couple of days, the pipeline was fixed and nothing happened. We called up again after a week and then the metre was installed. The mechanics said that a team of engineers would check the connection for leakage and the connection would be activated immediately.
    The engineers visited after a week and everything was found to be in place and we were promised the connection the next day itself. All these transpired within the first week of March and nothing has happened since.
    We called up IGL and registered a complaint (No. 106976) and they promised attendance within a day. But nothing has happened and every time we call up, they keep blaming their agencies or distributors or contractors. But as far as we are concerned, money was paid to IGL and it is their responsibility as we are customers of IGL and not anybody else.
    Kindly use the powers vested in you to redress customer complaints and please take up this matter with immediate effect.
    Regards,
    Mrs. Minu Thommen
    Aug 14, 2020
    Complaint marked as Resolved 
    Reminder 1,

    Sir,

    I would bring to your kind notice that I have booked a connection with you on 24.4.2011, vide receipt no-19703, in the name of Sh.Bhushan Lal Dewan R/o 30/17 III rd Floor, Old Rajinder Nagar, New Delhi-110060.Form No-985865 Dated 24.4.2011.

    The Payment was made through State Bank of India Janpath Branch Through Cheque no-249141 And 249142 for Rs.1000/- and Rs.5000/-.

    All the resident of my block has been installed with the connection only my house has been left without the connection.I was in contact with your agency that is doing the installation work, but they are not giving satisfactory answer.I had talked with Mr.Ranjan on Phone no-[protected].

    Kindly Check & do the needful.

    Regards
    Bhushan Lal Dewan
    [protected]
    IGL installed new connection in 3 flats of our society (849, Sector-5, Vaishali, Ghaziabad, UP) but nobody came back to clear up the mess that they create after digging all over the place. There are tiles and mud lying all over the place. When we call them, they keep saying that it would be done in a day or two. But nothing happens and everybody keeps bassing the buck to others. The customer care asks to contact the Control Room and they keeps giving you the contact numbers of different Contractors, one of them being Abhi Jain but eventually nothing has happened this far. They should be taken to Consumer Court for all this..!

    DON'T GO FOR IGL

    Regards
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      S
      Sachin Kumar
      from Delhi, Delhi
      Apr 21, 2009
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      I Sachin kumar consumer of LPG Gas - Indraprasth Gas Agency, Station Road, Chutia, Ranchi-834001, Jharkhand.
      The agency provide the phone booking faciluty having number[protected].
      But when the office will open 10.00am they are engage thier phone all the time. i am trying all the day and time or more then 1000 times (its really more then 1000 time) to call for book my gas but giving result " The customer is busy in another Line please wait or call later".
      If they can't book gas through phone then they don't provide the number.
      Kindly take action as soon as possible against them.
      Thanking You.

      Sachin Kumar
      Consumer No. - IGA 18466
      [protected]
      Ranchi.
      Aug 14, 2020
      Complaint marked as Resolved 
      Sub: Kindly help getting slender without harassment asusel from M/s. Jyoti Jawala Gas Agency, Bhaga, PO Bhaga, Dist. Dhanbad, State Jharkhand

      With reference the above I have booking gas dated 28.10.09, but till dated I cant received . After moving several days in their office Bhaga branch, but result nil.
      So kindly do needful.
      Thanking you


      With Regards
      Abhijit Roy
      Fateh Purlane, kachhipara
      P.o. Jharia 828111
      Dist.- Dhanbad (Jharkhand)
      [protected]
      [protected]@yahoo.com
      dude, u live in a place called chutia. what do u expect from them??
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        P
        prarthana sampath
        from Ludhiana, Punjab
        Mar 31, 2009
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        to whomsoever it may concern

        i am a resident of Dwarka sector 4 . IGL company which provides bio-gas to households has dug-up the footpath all along the service-lane on the main road to lay down some lines. they haven't restored the condition of the footpath to walking condition. it is in a very horrible condition and waling has become impossible.
        i hope you will do something for it and help restore the footpaths to a good condition.
        waiting for a response from your side.
        thankyou,
        prarthana sampath
        Aug 14, 2020
        Complaint marked as Resolved 
        I am resident of Punjabi Bagh Aptts.(DDA-SFS) Rohtak Road New Delhi. The Indraprasth Gas Ltd. have dug up the service lane and the inside area of the complex in order to underlay gas pipe but till date they have not restored the affected area of lane and of the complex to the original condition. The dug up spots(potholes) had been summarily filled in with the earth which has sunk down during rains, making them deep enough for any body to get fall in and prone to serious accident if, on vehicle .
        2. Hope, the matter will receive your urgent attention to restore the condition of the service lane as also the affected area of the complex in view of the rains likely to make the situation rather worst.
        Sub:- Request for providing PNG Connection

        Sir,

        This is to bring in your kind notice that I Sailesh Sawhney resident of BA-31, Shalimar Bagh,
        Delhi-110088 has applies for obtaining a PNG connection vide Reg. Form No. 322063 dt. 30.12.09.
        A Cheque bearing No. 725317 dt 30.12.09 amounting Rs 5000/- drawn at Nainital Bank Ltd.
        Shalimar Bagh, Delhi-110088 has also been issued by me in favour of Indraprastha Gas Ltd.
        But it is regretted to write that till date No PNG Connection has been installed at my premises despite
        many telephonically requests made vide complaints.
        It is therefore requested to kindly install PNG connection at the earliest as the
        occupant of other units have already get their PNG Connection.

        Thanking You


        Yours Faithfully

        (Sailesh Sawhney)
        BA-31, Shalimar Bagh, Delhi-110088
        Cell: [protected]
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          M
          Mohit
          from Chennai, Tamil Nadu
          Mar 23, 2009
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          Fraud at CNG Stations

          Sir,

          I am a CNG user and drive an eco fuel car.Now, you would appreciate that when it is a petrol car and you intend to fill the fuel, you normally use currency conventions, as in filling 500/= or 1000/= fuel an so there is no direct loss of consumer.

          In the case of CNG, generally the consumers go for filling upto the capacity as it saves time and also the cost of filling a 12 Kg clylinder is never above 225...
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          ASLAM KHAN
          from Delhi, Delhi
          Mar 9, 2009
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          DEAR SIR I RECIVED BILL FROM IGL RS 908.35/ MY BUISNESS PARTNER NO-[protected] AND INVOIVE NO[protected] DATED 03/02/07
          I HAVE GIVEN CHEQUE OF RS 908/-FROM MY UNION BANK ACCOUNT NO 45156 DATED 20/2/07 CHEQUE NO-936425
          CHEQUE CLEARED MY ACCOUNT DATED 8/3/07
          I HAVE VVISIT OFFICE RK PURAM AND GIVE HIM ALL DOCUMENTS BANK STATEMENT /CERTIFICATE AND SO MANY MAILS AND LETTERN BUT CO, EVERY MONTH SENT DUES AND 2007 TO TILL UPDAED I AM PAYING INTREST ALSO, BUT CO NOT CLEAR MY ACCOUNT.
          Aug 14, 2020
          Complaint marked as Resolved 
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            S
            Surinder Sobti
            from Chennai, Tamil Nadu
            Feb 28, 2009
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            Inspite of 100% payment No connection

            The following complain was sent to CORE Centre

            Supported by: Ministry of Consumer Affairs,

            Food & Public Distribution,
            Department of Consumer Affairs, Govt. of India
            Managed by: Consumer Coordination Council (CCC)

            E-Mail ID: [protected]@core.nic.in, Website: www.core.nic.in


            But No response.

            Dear Sir,
            Business partner Number : [protected]br...
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