Indraprastha Gas Limited [IGL] Complaints & Reviews

Hi,

We had applied for new connection of IGL's Piped Natural Gas, through their Direct Marketing Agent : Future Fuels.

The connection was applied for in January-2011. The deposited cheques have also been debited from our accounts.

Details:
Cheque Number : 347654, 347655 [Bank of India]
BP Number :[protected]
Address : 287-1st Floor, Sector-5, Vaishali,...

NO Connection After 15 Months

I am Rahul,

Have Applied for IGL connection In IGL Cheque Of 6000/- Given On March 2010.
Now its June 11 company have not given connection instead of their commitment of 6 months. I have talked to all the big guns but nobody wants to talk even at the top level. Some of the concern whom I co-ordinated are Batacharya: [protected], Mr. Ahsan (not want to even listen a word)...

With reference no. IP00012638, I had requested IGL for PNG connection on 4-Nov-10.
Thereafter, I had submitted application for registration & supply at IGL, R K Puram office. The details of application are as follows:

BP No. [protected]
Reg Form No. 747493
Name: Rajeev Jain S/o Shri S.K. Jain
Address: 5-A, OCS Apartments, Plot-19, Mayur Vihar-I, Delhi-110091.
Cheques Amount Rs. 5000/-,...

Hi, this is Ashish (CR no - [protected]). I reside at Vaishali, Ghaziabad. I paid 5000+1000 for

new connection in March, 2010. It has been over one year and still I am waiting for installation

at my home. Months back IGL staff has done digging in front of our building and 6 months back

they left an outlet at our building main gate but since then no further progress is made. I have
br...

I am rakesh
Have Applied for PNG cunnection In IGL Cheque Of 6000/- Given On Jan 2010.
Now its April 11 Almost Over No Cunnection, No Cummnication ,No Cummitment. When Calling in Customer Care No Date Cummitment, only "As Soon As possible We Will Give the Cunnection" Standard Cumment Every Time ( already Called More then 10 times).
Saying if you need Refund Go delhi inderprest Headoffice.

I...

Can you tell me how can one apply for PNG connection because as per official IGL Website their are 3 processes SMS, Call centre & online in past 3-4 month i had applied through all these channels but all went in vein. Now please guide me to get PNG connection at earliest???
Now it is getting over my head how to get a connection???
Should i bribe someone for this or it may happen on his own?...

Sir
I (DEEPAK JAIN) have applied for PNG connection at my residence i.e. M2/2 Ist floor Model Town- III Delhi 110009 to Indraprastha Gas Ltd & paid Rs 5000/- as required, approximately 2 to 3 years back. IGL had promised for six months to get the connection but till date connection is not installed. IGL had issued a business partner no. i.e. [protected]. I had spoken to customer care of IGL so many times , they had told me...

Sir,

IGL is laying new pipe lines at Vasundhara Ghaziabad residential areas.

They have laid the gas line on the wall of my house also. They Made a hole under the wall of 5/6 feet and the water drainage channel was also removed 45 days back.

All drain water of the street is going i to the wall and it may harm my house.

I request to IGL To get the drainage repaired at the earliest...

non installation of PNG gas connection
ip no. 00006602/ PREM KHURANA /contact no. [protected], [protected]
registered in SEPT. 2010

whenever WE call at[protected]igl) we get a shameless response that we would be sending somebody shortly for last six months there is no response.
does every public department needs to be bribed before anything moves....

Mon, 4 April, 2011 10:05:03 AMLess Bill sent without reading.
From: Rk Nanda <[protected]@yahoo.in> View Contact
To: customercare.[protected]@igl.co.in


[protected][protected][protected][protected]

Sir,

I wish to bring to your notice regarding the less amount of bill forwarded to me without reading against BP No. [protected] for Rs. 915.57...

PAthetic services. It is more than 9 months when the application for connection was given till now there is no installation. Even the cheques were cleared by Dec 9, 2010.
In the terms and condition, it is stated that coneection will be provided within 6 months. Even people applied after me also got the connection. Spoken 4-5 times to Mr. Pankaj Mahajan at IGL and Sachin (Distributor). Then also no response.
Mine BCN is [protected]...

Business Partner No: [protected]
Devendra S. Vishnoi

Mob: [protected]

I have applied cooking gas connection (PNG) from IGL before 1.5 yeras and paid Rs. 6000/- for this connection. But My Connection is still not installed at my home. I have made 40-50 time follow up to custome care but no action has been taken by IGL. Infact I have given written application to IGL office at Vasundhara to Rajeev on dtd. 02.02.11....

We had applied for a PNG (piped natural gas) connection for our house (Address: 9-B, Pocket-C, Phase-3, Ashok Vihar , Delhi -110052) in the name of the house owner Mrs Arpita Kolay.
A payment of Rs 5000/ was made for the same . The cheque was encashed by IGPL on 22nd May 2009. The details of the same were Cheque Number : 0501452; Bank : HDFC Bank, Udyog Vihar Branch.
Subsequently, no installation was made even after the fitters...

I use CNG in my car & get it filled every after 6-7 days from pump close to my house i.e. Mayur Vihar-1, Extension, Delhi-110091.Every time they cheat us like this & if you demand balance money they refuse on the pretext of not having the same.

1. I got my CNG filled on 5.3.2011 against cash memo no IGL/10/10/19045, Station Name : Mayur Vihar & amount was Rs 265.50 for 9.15 Kgs & they charged me Rs 206
br...

I applied for domestic gas connection on 29.04.2009 (B.P.No.[protected]) with a cheque of Rs.5000/- as required for my residence stated below. But, my connection has not been installed till date. IGL staff/ contractors visited my premises from time to time (each time-New persons visited) and told me that they are in process of compleleting connections turn by turn,and they told me that my neighbored is mis-behaving with them that,s why they...

I am the resident of A-1,264-265, GF
sector-4 Rohini Delhi. I have deposited the money for the domestic PNG
connection vides registration no. 642732 on[protected] to M/S Indraprastha Gas Limited Delhi Business partner no. given to me is
[protected]. The remittance submitted by me has been realized soon
after deposition on 02/05/2010. There is no progress for installation
and making into operation the above...

I applied for piped gas connection on 21/05/2010 with IGL New Delhi. Amount of Rs.6000 was also deposited which stands credited to the account of IGL in due course. I was assured that connection will be installed in three months. But I waited for more than last six months. Nothing happened. Then I started calling their customer care since 15th of January 2011. Till to day I have called them more than 25 times. But no result. Now I feel that...

I had booked for a Pipe Line Gas Connection in my flat G-180/F-2, Dilshad Colony vide application No. 168787 on 11 Jan 2009. A sum of Rs.5000/ was also deposited vide cheque No. 115581 on the same date. Now after a gap of about two years connection has not been given and the booking amount has been returned vide letter No. IGL/MKT/CG(DOM)/Refund dt 29 Oct 2010 (cheque No. 623841) with the remark that the gas connection could not ...

I had applied for new connection in the name of on 26th April and my cheque for 6000 were cleared in the next month. My BP No is- [protected] and since then till date I am still waiting for the connection which has now turned into nightmare..

I have contacted to customer care for number of times but was disappointed. Then I contacted GAIL office in Noida (Gijor) where I came to know that my BP has been allotted to some one else...

I booked the new PNG connection on 4th.May,2010 vide BP No. [protected].Till now nobody has bothered to contact me or visit the site.In spite of my repeated requests made to Customer helpline[protected].Nobody even responds to the e-mails sent to customercare.[protected]@igl.co.in Will the higher authorities look in to the matter seriously in the public interest.
Mukesh Verma
Mob.No. [protected]
Lake View Aptt.,Sector-9,Rohini,Delhi...