Claimed

Indraprastha Gas Limited [IGL] Complaints & Reviews

1
Last updated Jun 15, 2024
Complaints 1743
Resolved
181
Unresolved
1562
Quick Links
Statistics
Share
Contacts

File a complaint to Indraprastha Gas Limited [IGL]

Having problems with Indraprastha Gas Limited [IGL]?

File a complaint and get it resolved by Indraprastha Gas Limited [IGL] customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Indraprastha Gas Limited [IGL] reviews & complaints page 85

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
rajat.gulati
from Noida, Uttar Pradesh
May 15, 2011
Resolved
Report
Copy
Resolved

Delay in IGL PNG connection through Future Fuels

Address: Ghaziabad, Uttar Pradesh

Hi,

We had applied for new connection of IGL's Piped Natural Gas, through their Direct Marketing Agent : Future Fuels.

The connection was applied for in January-2011. The deposited cheques have also been debited from our accounts.

Details:
Cheque Number : 347654, 347655 [Bank of India]
BP Number :[protected]
Address : 287-1st Floor, Sector-5, Vaishali,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
rahulgupta05
from Noida, Uttar Pradesh
May 6, 2011
Resolved
Report
Copy
Resolved

Installation

Address: Gautam Buddha Nagar, Uttar Pradesh

NO Connection After 15 Months

I am Rahul,

Have Applied for IGL connection In IGL Cheque Of 6000/- Given On March 2010.
Now its June 11 company have not given connection instead of their commitment of 6 months. I have talked to all the big guns but nobody wants to talk even at the top level. Some of the concern whom I co-ordinated are Batacharya: [protected], Mr. Ahsan (not want to even listen a word)...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jain Rajeev
Apr 26, 2011
Resolved
Report
Copy
Resolved

Non installation of new PNG connection

Address: Delhi

With reference no. IP00012638, I had requested IGL for PNG connection on 4-Nov-10.
Thereafter, I had submitted application for registration & supply at IGL, R K Puram office. The details of application are as follows:

BP No. [protected]
Reg Form No. 747493
Name: Rajeev Jain S/o Shri S.K. Jain
Address: 5-A, OCS Apartments, Plot-19, Mayur Vihar-I, Delhi-110091.
Cheques Amount Rs. 5000/-,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ashish77
from New Delhi, Delhi
Apr 23, 2011
Resolved
Report
Copy
Resolved

6000/- paid over a year back and still no connection

Address: Ghaziabad, Uttar Pradesh

Hi, this is Ashish (CR no - [protected]). I reside at Vaishali, Ghaziabad. I paid 5000+1000 for

new connection in March, 2010. It has been over one year and still I am waiting for installation

at my home. Months back IGL staff has done digging in front of our building and 6 months back

they left an outlet at our building main gate but since then no further progress is made. I have
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
ROCKY_WAITINGG
Apr 22, 2011
Resolved
Report
Copy
Resolved

NO Connection After 15 Months

Address: Uttar Pradesh

I am rakesh
Have Applied for PNG cunnection In IGL Cheque Of 6000/- Given On Jan 2010.
Now its April 11 Almost Over No Cunnection, No Cummnication ,No Cummitment. When Calling in Customer Care No Date Cummitment, only "As Soon As possible We Will Give the Cunnection" Standard Cumment Every Time ( already Called More then 10 times).
Saying if you need Refund Go delhi inderprest Headoffice.

I...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Dayanand Sharma
from Delhi, Delhi
Apr 21, 2011
Report
Copy

How to apply PNG

Address: North Delhi, Delhi

Can you tell me how can one apply for PNG connection because as per official IGL Website their are 3 processes SMS, Call centre & online in past 3-4 month i had applied through all these channels but all went in vein. Now please guide me to get PNG connection at earliest???
Now it is getting over my head how to get a connection???
Should i bribe someone for this or it may happen on his own?...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak rita jain
from Delhi, Delhi
Apr 20, 2011
Report
Copy

NON PROVIDING OF CONNECTION

Address: North Delhi, Delhi

Sir
I (DEEPAK JAIN) have applied for PNG connection at my residence i.e. M2/2 Ist floor Model Town- III Delhi 110009 to Indraprastha Gas Ltd & paid Rs 5000/- as required, approximately 2 to 3 years back. IGL had promised for six months to get the connection but till date connection is not installed. IGL had issued a business partner no. i.e. [protected]. I had spoken to customer care of IGL so many times , they had told me...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
N
Narendra Kumar Tyagi
from Delhi, Delhi
Apr 6, 2011
Resolved
Report
Copy
Resolved

Digging under the wall

Address: Ghaziabad, Uttar Pradesh

Sir,

IGL is laying new pipe lines at Vasundhara Ghaziabad residential areas.

They have laid the gas line on the wall of my house also. They Made a hole under the wall of 5/6 feet and the water drainage channel was also removed 45 days back.

All drain water of the street is going i to the wall and it may harm my house.

I request to IGL To get the drainage repaired at the earliest...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
meena KHURANA
from Mumbai, Maharashtra
Apr 4, 2011
Resolved
Report
Copy
Resolved

NON- INSTALLATION OF PNG CONNECTION

Address: West Delhi, Delhi

non installation of PNG gas connection
ip no. 00006602/ PREM KHURANA /contact no. [protected], [protected]
registered in SEPT. 2010

whenever WE call at[protected]igl) we get a shameless response that we would be sending somebody shortly for last six months there is no response.
does every public department needs to be bribed before anything moves....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Raj Kumar Nanda
from Delhi, Delhi
Apr 3, 2011
Resolved
Report
Copy
Resolved

Less amount of bill raised without reading

Address: North West Delhi, Delhi

Mon, 4 April, 2011 10:05:03 AMLess Bill sent without reading.
From: Rk Nanda <[protected]@yahoo.in> View Contact
To: customercare.[protected]@igl.co.in


[protected][protected][protected][protected]

Sir,

I wish to bring to your notice regarding the less amount of bill forwarded to me without reading against BP No. [protected] for Rs. 915.57...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
anugupta75
from Mangalore, Karnataka
Mar 31, 2011
Resolved
Report
Copy
Resolved

Installation of Gas Connection

PAthetic services. It is more than 9 months when the application for connection was given till now there is no installation. Even the cheques were cleared by Dec 9, 2010.
In the terms and condition, it is stated that coneection will be provided within 6 months. Even people applied after me also got the connection. Spoken 4-5 times to Mr. Pankaj Mahajan at IGL and Sachin (Distributor). Then also no response.
Mine BCN is [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Ravi Shankar_scorpion
from Kolkata, West Bengal
Mar 18, 2011
Resolved
Report
Copy
Resolved

Cooking Gas Installation

Address: Ghaziabad, Uttar Pradesh

Business Partner No: [protected]
Devendra S. Vishnoi

Mob: [protected]

I have applied cooking gas connection (PNG) from IGL before 1.5 yeras and paid Rs. 6000/- for this connection. But My Connection is still not installed at my home. I have made 40-50 time follow up to custome care but no action has been taken by IGL. Infact I have given written application to IGL office at Vasundhara to Rajeev on dtd. 02.02.11....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
m_kolay
from Delhi, Delhi
Mar 18, 2011
Resolved
Report
Copy
Resolved

Non installation of gas pipeline

Address: North West Delhi, Delhi

We had applied for a PNG (piped natural gas) connection for our house (Address: 9-B, Pocket-C, Phase-3, Ashok Vihar , Delhi -110052) in the name of the house owner Mrs Arpita Kolay.
A payment of Rs 5000/ was made for the same . The cheque was encashed by IGPL on 22nd May 2009. The details of the same were Cheque Number : 0501452; Bank : HDFC Bank, Udyog Vihar Branch.
Subsequently, no installation was made even after the fitters...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
M
Mukul Pandey
from Delhi, Delhi
Mar 12, 2011
Resolved
Report
Copy
Resolved

Balance Money Never Returned + Faulty Machines

I use CNG in my car & get it filled every after 6-7 days from pump close to my house i.e. Mayur Vihar-1, Extension, Delhi-110091.Every time they cheat us like this & if you demand balance money they refuse on the pretext of not having the same.

1. I got my CNG filled on 5.3.2011 against cash memo no IGL/10/10/19045, Station Name : Mayur Vihar & amount was Rs 265.50 for 9.15 Kgs & they charged me Rs 206
br...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
ANIJAI53
from Kolkata, West Bengal
Mar 6, 2011
Resolved
Report
Copy
Resolved

Non-Installation of Gas Connection

Address: Delhi

I applied for domestic gas connection on 29.04.2009 (B.P.No.[protected]) with a cheque of Rs.5000/- as required for my residence stated below. But, my connection has not been installed till date. IGL staff/ contractors visited my premises from time to time (each time-New persons visited) and told me that they are in process of compleleting connections turn by turn,and they told me that my neighbored is mis-behaving with them that,s why they...
Helpful
Be the first one to find this review helpful
Found this helpful?
3 Comments
Report
Copy
P
piplonia
from New Delhi, Delhi
Feb 10, 2011
Report
Copy

Fwd: Non installation and non operation of Gas pipe line connection

Address: North West Delhi, Delhi

I am the resident of A-1,264-265, GF
sector-4 Rohini Delhi. I have deposited the money for the domestic PNG
connection vides registration no. 642732 on[protected] to M/S Indraprastha Gas Limited Delhi Business partner no. given to me is
[protected]. The remittance submitted by me has been realized soon
after deposition on 02/05/2010. There is no progress for installation
and making into operation the above...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
spm1213
from New Delhi, Delhi
Feb 8, 2011
Resolved
Report
Copy
Resolved

not providing gas connection

Address: West Delhi, Delhi

I applied for piped gas connection on 21/05/2010 with IGL New Delhi. Amount of Rs.6000 was also deposited which stands credited to the account of IGL in due course. I was assured that connection will be installed in three months. But I waited for more than last six months. Nothing happened. Then I started calling their customer care since 15th of January 2011. Till to day I have called them more than 25 times. But no result. Now I feel that...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
V
VIJAYANANDAN
from Delhi, Delhi
Jan 31, 2011
Resolved
Report
Copy
Resolved

NON-PROVISION OF PNG CONNECTION

Address: North East Delhi, Delhi

I had booked for a Pipe Line Gas Connection in my flat G-180/F-2, Dilshad Colony vide application No. 168787 on 11 Jan 2009. A sum of Rs.5000/ was also deposited vide cheque No. 115581 on the same date. Now after a gap of about two years connection has not been given and the booking amount has been returned vide letter No. IGL/MKT/CG(DOM)/Refund dt 29 Oct 2010 (cheque No. 623841) with the remark that the gas connection could not ...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arun3331
from Meerut, Uttar Pradesh
Jan 30, 2011
Resolved
Report
Copy
Resolved

Fraud by IGL

Address: Uttar Pradesh

I had applied for new connection in the name of on 26th April and my cheque for 6000 were cleared in the next month. My BP No is- [protected] and since then till date I am still waiting for the connection which has now turned into nightmare..

I have contacted to customer care for number of times but was disappointed. Then I contacted GAIL office in Noida (Gijor) where I came to know that my BP has been allotted to some one else...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I
indianleo
from Noida, Uttar Pradesh
Jan 15, 2011
Resolved
Report
Copy
Resolved

NEW INSTALLATION OF DOMESTIC PNG

Address: North West Delhi, Delhi

I booked the new PNG connection on 4th.May,2010 vide BP No. [protected].Till now nobody has bothered to contact me or visit the site.In spite of my repeated requests made to Customer helpline[protected].Nobody even responds to the e-mails sent to customercare.[protected]@igl.co.in Will the higher authorities look in to the matter seriously in the public interest.
Mukesh Verma
Mob.No. [protected]
Lake View Aptt.,Sector-9,Rohini,Delhi...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy