Indian Oil Corporation [IOC] Complaints & Reviews

Cool down Mr.Naresh cool down!
Your santro car data says tank capacity is 35liters. Good. Fine. Have you ever removed the tank separately and tested it for its full capacity? OK. Fine. I hope you have filled your tank up to the mouth. That pipe above the tank should hold at least a liter or more. What was the initial qty in your tank before filling? Do you have any answers? Please do not get confused by yourself and confuse others. This confusion makes you to over react. My dear friend you have not invented any thing. If you have any doubts regarding the delivery, ask the petrol pump manager to show the delivery using a 5-liter calibrated measure. If it is ok, that's all. Please observe the meter readings properly.

I am a consumer in parbatsar indane gas agency and my consumer no is 12345. I had booked a cylinder on 1/9/11. The agency gave a date for delivary and I waited the next date. Whenever I called they kept on giving another date and time and I waited but I did not recive it. I am totally shattered by such behaviour of the concerned gas agency. Since I have no other alternative, kindly consider my complain and look in to the details of the delivary of gas cylinders. If they tell me that it will take some time for delivary, then I can request someone else to lend me one.
mangilal gurjar
shiv colony, kishangarh road
PARBATSAR nagaur rajasthan 341512
mob-[protected]

When we want book our gas we are trying to call them always getting busy tune even after so many hours try ed we got the line they never answer the phone why don't u make the refill booking through mobile like HP.This is very much inconvenience for customers.

V A JALEEL
ADARSH
P O CHOONDAL
[protected]

hello sir,

i am kailash chandra sahu also facing lots of problem with the pandey gas agency.they are not able to gave proper delivery at time.
they are making black marketing directly to the cash customer who don`t have a valid connection.they are doing black marketing and always said that they don`t have sufficient stock.
they never gave delivery at our door step and the hawker(gopal sahu) always make some noises with the cylender weight. one time the gas cylendr was burst at his house during the theft of gas.Right now I was booked my gas before 2 months but not get my cylender yet.
Kindly do some thing in your custmer favour other wise I will go to the police & cunsumer forum because I have sufficient proof against them.

Kailash chandra sahu
Maharajpur, Jabalpur
mob. [protected]

Indane Gas — NOT ISSUED

Graha agencies, Mudichur road, tambaram is very poor distributor of Indane gas.
I booked gas before 25 days and till date i did not receive the cylinder.
Daily i will make a call and ask them but they say the only answer that is "it will be issued today"

Can someone take a look on this.

Your polite words can get your jobs done at any place and at any time. There is no point in getting angry at all the time when it comes to petrol pump issues. Rice/wheat/kerosene/life saving drugs/banking/postal services and even liquors(very essential) are not available round the clock in our country. Why do you expect petrol/diesel/air should be available round the clock? How many hours in a day you are working? Have you seen any lunch.tea break boards at any of the city based petrol pumps? Can you get any of the services at lunch hours or tea breaks at any place except petrol pumps? That itself is a biggest service. Do you skip or delay your lunch/dinner for serving people? When a service is available for 24 hrs that too free of cost (air) definitely we people tend use it any number of times in a day. What else one one can say?
If you are unhappy with the service, you have plenty of options i.e so many pumps are available for your service.

Free air service at petrol pumps has really become a menace now a days. Every one in the city want to check the tyre pressure almost everyday. Some people even check for 3 times a day.Why? What is the need? because it is "free air". Some even complain that their tyre pressure is reduced after blowing free air and fight with the operators. What is that operator will do with the air "removed" from the tyres. People just forget about the valve-tube/ tube/tyre conditions taking the life out of operators. Many do not fill petrol every day but they fill air almost everyday. There is really no logic behind the free-air service that too for round the clock. If it is a paid service, there won't be stampedes at petrol pumps for free-air. What is freely available in India that too 24hrs? What paid-service is available for 24hrs a day?

1.less delivery quintity in every customer
2.Not show 0 of meter by sales boy to every customer
3.2% 2T mix pump deliverd only 1.5% 2T deliverd to every customer atleast 2000 letters sell in every day in 1 pump in this way 10 letter 2T oil save by Dealer which is Recorded in dealer computer since last 2 year before 2 years 10 letter 2T oil amount distributed among sales boy but after that dealer directly involed in this case last 2 year record in dealer computer which is kapt in dealer office
4.10 letter petrol 25 letter diesel tasting only show in sales ragister which is not done
5.All normal petrol & normal diesel tasting decan in premium petrol tank & premium diesel
6.Rs.1500 recieved by dealer from sales boy for 2T sale

Pump Address: Jain Motors IBP Outlet Karol Bagh New Delhi
Owner Name : R.K Jain

The all staff of the petrol pump while giving petrol to the bikes give less petrol to all the bike/ car persons. After giving petrol to a person he does the pipeline (between nozzle to meter) empty in a vessel, by doing so the next person who is taking petrol gets 300 ml almost less petrol . By doing so they are looting the people. All the people cannot check on him. All the managers and pump owner is involved in this activity.
The licence of such pump owner shuld be ceased,

lindane — delay of supply of gas cylinder

my consumer no is 13719with h n gas, mandore road jodhpur raj.
always delay in supply of gas and not to attnand telephone so we are faing a lot of problems in gas refilling and delay in supply.as such i have only single cyclender.my mobile no is [protected]
please co op.me.

lindane — Delay in supplying in Gas Cylinders

I (consumer no : 30066) have booked the gas cylinder on January 6, 2009 in Swathi Gas Agency, Triplicane, Chennai. Still now we have not received the gas cylinder. Its already 23 days..Till now there is no information regarding the delivery of Gas cylinder. No proper response is expected in this Gas Agency. Whenever call is made, a loud voice will only come stating it will be delivered. But we dont know, when it is going to be delivered.

rgds
RJ. Sivakumar

lindane — Delaying the supply

I was suppose to book my cylinder on 24.01.2009 and when I called for booking it was refused citing reason that 25 days have not completed.Since 25 th Jan was sunday and 26 th was republic day they have closed the office and they made me book on 27th Jan 2009.
Till today(04.02.2009) I have'nt got the cylinder.If they delay for delivery for 9days and once again I have to book cylinder after completion of 25 days from the date of delivery how one should manage almost 35 days without a gas cylinder?

lindane — Delay in Supply of cylinder

I had booked for a gas cylinder 25 days ago vide consumer no. 67118 to our agent K.K.Indane Enterprise, Bangalore.
For last 20 days i am calling the distributor, most of the time they don't bother to pick up the phone and when picked also they would say they are sending it. Daily they are asking us to stay at home to recieve the cylinder as if we dont have any other work and only wait for them. Either they should give the correct reason for the delay or a definite date of delivery instead of keeping the customer under suspence.
Pls look into this matter urgently as to why this delay and not attending the phone calls of customers. I am really fed up wid the distributor.

I(rakesh palta) book my gas connection on 23/10/2009 but not received suppily on 04/11/2009
my gas connection number is 04723 under SUKHMANI GAS SERVICES KOT-KAPURA(PB.)
THIS DISTRIBUTOR ALWAYS SUPPILY TO CUSTOMER DELAY(near about 10 days) or its gas quality is not good then other distributor in our area THIS DISTRIBUTOR GAS CYLINDER WORKING JUST 25-27 DAYS
SO I WANT PLS TAKE ACTION QUICK FOR PEOPLE

I had register(consumer Number-9337) my request on 16 th for refilling of cylender......after repetead followup,finally i have agianst registerd my complaint on helpline number on 22nd....Finally against on 25th i had made a request to suplly cylender but till date delivery had not been done....I am suffering in my day to day operation since last 10 days.

Our Agency has been cancelled almost 2.5 months back but till date deliveries had not been requlirised.

please help.

regds,
Abhay
Consumer Number-9337
[protected]

I am a customer of domestic gas-Indane and the agency being Shive gas Agency Thirumullavaram , Kollam (Dist). My customer number is 18403 I have taken the last cylinder on 16/11/09 .
For the next cylinder i have booked by phone on 17/11/09 and the booking number is 5909.. But till date i have not received the cylinder .

My 2nd cylinder also got over and when I called them to enquire they say another 3 days will go.

I request you to look into the matter at the earliest and take nessasory steps to bring out a fool proof method in the booking system.
Thanks

lindane — delay in booking and supply of Gas cylinder

i am using Indane gas for last 12 years my consumer no is 25000.
i used to book my cylinders thru m/s Sri Balaji Agencies, 29, Stedford Hospital Road, Ambattur. ph 26583977.

Every time for my Cylinder bokking i used call minimum 15times to get the line, and the response also very poor.And the billing date and delivery period lot of difference is there.
kindly take it into proper action for this matter

Regards
muthukumar

lindane — gas booking and delayed supply

i am a customer of indane....my gas agency is m/s Shankar indane gas services,Picknick spot road,mahanagar,Lucknow....I have been trying gas agency's number since last 4 days but unfortunately nobody picks up the phone..i have also try to register through online system but this agency doesnot figured in the online supply mechanism....i am finding difficult to book my gas and even after booking supply is quite delayed.

seeking your help.

Abhay Parashar
Consumer Number-9755
Mobile-[protected]

lindane — delay in supply of gas cylinder

our customer no. M11087 of mohit gas service 71 ,Amba market ,Ambala city. I booked the cylinder[protected] but till date[protected] I have not recieved the cylinder .When the company claimed that we provide cylinder within 10 days .Everytime i recieved the cylinder app.25 to 35 days As per indane gas book record .my phone no. [protected] .Please help in this aspect . Thanks...

lindane — delay in supply of gas cylinder

I have booked a cylinder on 27 august 2011 but till date i have not recieved a cylinder despite my several remineder.My consumer no. is 02226.

i booked my gas on 12/10/2012 with authorised indane agency jai gas service sector 40 my booking no is 374150 til today not delivered of gas cylinder.

lindane — cylinder supply delay

my consumer no is 18657 and gas agency is pattammal adoc graha. on 01 01 13 cylinder was booked and bill genertated. now on 19 01 13 a messege came by saying that booking cancelled.

Dear sir I have booked my gas cylinder on 6 dec13 and also remind by me but still ihave not recieved my gas cylinder

Hello Sir,

I am a consumer of Sunderm gas agency sudama nagar INDORE M.P. of Indane Gas. I had done a number directly in their office nearly 30 days before. But they didn't deliver the gas cylinder till now. Also their telephone number is not connected at any time. Always they are doing same problem and we are also facing same problem. So What I will Do now?

My Consumer No: 49320

lindane — Non booking of the Cylinder

Dear Sir,
I am having gas connection in Ahmedabad with Distributor "Nirmala Agency" situated in Ranip,Ahmedabad. Our Gas connection no is 24976 on the name of Subhadraben P Bhavsar, 306,ANsuya Pats. Navavadaj, As we are trying to book the cyllinder on phone nos. 27526443/24526442/27531939 it is contineously getting engage atlast while getting through operator refuses to book the cyllinder saying You have Piped gas connection hence it will not be booked. To my surprise i dont know where and how these people installed Piped gas in my house, as I requesed sir, I dont have any piped gas connection he refuses saying we have information and you are lying. I requested the send a person to cross verify the same.Today one person arises and says apaka gas valve leak hai 70 Rs dena padega to hi gas milega nahi to gas milega hi nahi aur book bhi nahi hoga. This is happening since last three months.Please save us from these decoits !!!
For more details please call me on my cell [protected].
Regards
Sunil Bhavsar
[protected]
Ahmedabad

Booking date 8-Aug-10
gas not receive last 22 Day.

Consumer No’s=03744
Mob: [protected]

Indane Gas — worst service of agency

I am having gas connection of Indane No. is 13258.The agency M/s. D P Tharore & Company Ansari Road Darya Ganj Delhi 110002 does not pick the phone for gas booking.Most of the time we have to contact personally. We have to try again and again on phone. Also the delivery person does not bring weighin machine inspite of reminding every time.

Its very easy to resolve all your issues within 30 days, don't buy any stove with it, please file RTI application (first call them saying that i am going to file RTI, if he challenge then definetly file RTI, once you file it he will die, Pls update me and also help to others, its your responsibility to aware other and get this country corruption free.), for more detail visit this site. RTIINDIA.ORG (All the details, Sample forms and how to submit the application)
RTI.GOV.IN (Know about RTI)
CIC.GOV.In (Decisions made)

It's true they have worst service.

Yes the phone is out of service

yes i agree My name is P .Ananthakrishnan B9 36/163 East Mada Street tiruvanmiyur chennai-4 Consumer no 4468 i have booked gas on 11-6-10 even after 18 days gas refill not received

I agree and it is unbelievable that in this day and age they manage to get away with such severely deficient service. I booked my cylinder over a month ago. They said it would take 2 weeks for delivery but over a month later, it has not come. The lines are almost impossible to get through, and the attitude when you do manage to get through is rude and brusque and they put the phone down before you have even finished talking. I am confident that they keep their phone lines off the hook as you get the "subscriber is busy' message any time of the day or night you call. (have tried even late night and early morning to check. )
What is the solution ? Who can be asked to intervene in this matter ?
Kuki Ravindran.
consumer no 70329

I booked a cylinder on approx. 19th Oct' 2010 and was told to wait 2 weeks for delivery. After 2 weeks, not having received the replacement, I tried calling and had to dial for days (!) before I managed to get through. (The line is CONSTANTLY busy/ off the hook)
On telling the lady I hadnt received it, I was put on hold for ages and then the lady came back on the line to say I would have to wait a few more days. It has been over 10 days since then, and still not replacement cylinder.
I find it unbelievable that in this day and age they manage to get away with such severely deficient service. Over a month (and counting) to deliver a cylinder, the lines are almost impossible to get through, and the attitude when you do manage to get through is rude and brusque and they put the phone down before you have even finished talking. I am fairly confident that they keep their phone lines off the hook as you get the "subscriber is busy' message any time of the day or night you call. (have tried even late night and early morning to check. )
What is the solution ? Who can be asked to intervene in this matter ?
Kuki Ravindran.
consumer no 70329

Indane Gas — worst services in everything

To,
Directorate of Indane gas

subject: continuously remind for worst service of paradise enterprises
Agency address
Paradise Enterprises
Sher Afghan Baradari, Chandni Chowk Delhi

Dear Sir,
Paradise Enterprises agency does not work this area properly. I remind you that this agency always black marketing and worst in old Delhi area but I think there is no responsible person who solved this problem. The does not booking the gas on phone and gas delivery in 15 to 20 days. The agency worker sold the gas in black in this area mostly.
I request you please if you are a responsible in your job plz watch this agency and solved the problem of this area customers.
Thanking you

worst agency

Indane Gas — nonsense service

Such an idiotic service, executive is not attending the phone at all, then for what the hell they are keeping the phone in front end. I am deeparani.s no.6791 kannagi nagar okkiyam thuraipakkam, chennai - 600097
mob no: [protected]. kindly call me if this msg reach you.

SIR,
IAM SUING GAS FOR MANY YEARS.IN KOLLAM DISTRICT, CHATHANOOR MOHAN GAS AGECY.CON.NO.24381.BUT ON[protected] MY CONNECTION CHANGED TO A NEW AGENCY WITHOUT MY CONCENT OR KNOWLEDGE CONSUMER NO-3143.I AM WORKIN IN NSS HS MADAVOOR AS TEACHER FOR THE LAST 27 YEARS.ON CALLING TO MOHAN AGENCY THEY TOLD THAT MY CONNECTION CHANGED TO KALLAMBALAM, INTHIRUVANTHAPURAM DIST., KERALA.
I BOOKED THERE ON 9/12/2010.BUT YET NOW THEY DIDNOT DELIVERED.THEY ARE IN BUSY FOR SELLING NEW CONNECTION WITH STUAU.SO THAT THEY WILL GET A LOT OF MONEY.PLEASE TAKE NECESSARY ACTION TO GET IT PROPERLY OR CHANGE IT INTO OLD AGENCY.THEY TOLD ME TO COMPLAINT THE HIGHER AUTHORITIES WHILE I AM CALLING TO THE NUMBER([protected]) ON 13/12/2010/11.15 AM.
G.K.SANKARAN NAIR(HSA, NSS HS MADAVOOR)
MADAVOOR-PALLICKAL .P.O.,
NEAR NSS HS MADAVOOR.
THIRUVANANTHAPURAM DISTRICT.
KERALA.PIN-695602, PHONE-[protected],
EMAIL- [protected]@gmail.com

mini gas kundara — gas leaked

Respected sir
we got a new lpg cylinder and on yesterday while connecting the cylinder to the stow the was a huge leak.will you replace this cylinder.i hope you would take this in consideration and replace this cylinder.
thanking you
yours faithfully
LEELA DAVID
DANU VILLLA
CHEMMAKADU P.O
PERINAD,KOLLAM,KERALA

sharif hussain booking na- 10506 agency dikshit gas agency deda market khichri pur delhi 110091 cansumer no- 49998 sir mene 19/4/2011 ko gas book kiya tha par inhone mere ghar par gas ki delivary nahi ki h ap se nivedan h ki jad se jad delivary karvade thanks from;sharif hussain 26/497 trilok puri delhi 110091 call no [protected]

Dear Sir,
I am consumer of ioc gas since 1972. Now a days my distributer is Babarpur Gas service. KABIR nagar Delhi. I have booked my cyllander for refilling the gas on 8th Jun.2011 vide my booking no.[protected]. Through my mob. to gas booking mobile no. [protected].

It is a matter of sorrow that till today ie. 24th Jun. 2011 I have not recieved the refillng gas cyllander. It is not only this time but it is the matter of every time after booking the cyllander.

Conection No. BP..964
Distributer:- Babarpur Gas Service
Kabir Nagar Delhi.

R. S. Gautam

Respected Sir,
I am consumer of IOC since 1991.Now a days my distributer is Mini Gas Agency, Kundara, Kollam, Kerala. I have booked my cyllender for redilling the gas on 10 Aug 2011 and also my sister booked same day.
It is a matter of sorrow that till today ie 02th oct 2011 I have not recieved the refilling gas cyllander . It is not only this time but it is the matter of every time after booking the gas cyllender .

My consumer No : 43329(T R Krishnan, Nellippallil veedu, Nellimukku (PO), Kuzhimathicad, Kollam
My Sister consumer No 40492 (Rajasree, Thiruvathira, Nellimukku, Kuzhimathicad, Kollam, Kerala

We submit the number -D23661 as on dt-22.2.12 through Nanak enterprizez Darbhnga Bihar For gas selendar supply. But we did not get the supply til now.

iam a consumer of ioc gas at chennai.my dealer SABHA INDANE GAS AGENCIES - PH NO[protected], 22248424 at Nanganallur is not responsds properly. i have booked gas 37 days back but not delivered so far . on a previous occasion also had experienced similar kind of problem. this problem happened to me so many customer also have the same problem. Yesterday he brougth cylinder with leakage condition. We not accepted takeback bring new cylinder. today we asked when you bring the cylinder. He told us you never get the cylinder .please look into my complaint and do the needful . my consumer no is 50748.
thanking you
with regards
V.SRIDHAR
[protected]

indane LPG cylinders — non delivery of cylinders + sale in black

Sir

My consumer no. is R6474 which is in the name of Mr. Shankar Lal Agarwal. The name of your affiliated agency where i m registered is "Rajendra Gas Agency" in Ambabari, Jaipur

As per your norms, the cylinder should have been delivered in 2 days. But its a normal practice of the agency to deliver the cylinder in 7-8 days. However, this time the cylinders are being dispatched after 15 days from the date of booking to all consumers. The reason given by the agency incharge is that their is a shortage of supply in cylinders from your part.

However, i have noticed through the newspapers that you have clarified that there is no short supply from your part.

On 20 November, 2007 i booked for a LPG cylinder. The booking no. is 87297. As per the agency, the due date for supply of cylinder is 6 december, 2007. But i havnt received my cylinder till today (7 December,2007 i.e. after 17 days from the date of booking). When asked from the agency incharge no satisfactory reply was given.

I have also observed many irregularities committd by the agency.

Many times while booking i have noticed that the person booking the cylinders use to keep the phones hold. It creates problems for the people who cant get the booking done by coming to the place of agency because of any reason. Also, it creates problems if any person have any query n want to contact through phone.
Also, no one answers on the customer care no. provided in the refil slip. So there is no place to file complaints against the agency.

I have even noticed that the agency do not give the booking no. to the customers on their own will. The booking no. is given only when asked by the customer. In case, the customer forgets to ask the no., the cylinder booked is sold out in black & when asked by customer later, he is told that the cylinder was not booked.

Yesterday i saw that a person got his cylinder booked & when he asked for the refil slip, the person booking the cylinder said that their is a power cut so they cant print the refil slip n give it to him. That person went thereafter n forgot to take the booking no. I noticed that there was no power cut at that place & the slip was generated few seconds after that person left the place.

The name of the agency have also been quoted in newspaper many times for irregularities commited.

I request you to take some serious action against the agency & please provide feedback to me otherwise i have to take legal action against you & the agency.

My gas distributors codeno.1067 chennai.i have booked for lpg gas cylinder refill and confirmed from the agencies that i will receive my cylinder on 4th april.But i could not received, but the distuributer said he dispatched the cylinder on 4th april .I suspect they delevered to somebody else insted of me.I request u kindly look in to the matter

indane LPG cylinders — not refunding of money in TV

I was customer in M/s. Devi gas agencies Cuddalore. I got shifted to vellore. When I approached Devi gas agencies regarding transfering they said you have to surrender both cylinder and regulator. So I surrendered the same. They issued a Termination Voucher. At that time I've asked about the money they said that money will not be given. You have to just handed over this voucher to the agency which is near to your place.

When I went there for registering this connection in vellore thay are asking money for the same. I told all the details but in vellore they are telling that you have to pay the money.

Then I enquired in Cuddalore devi gas agency they are telling that I've received the money. But thay issued only TV and not taking any voucher signature regarding refunding of money.

May I request you to please interveine in this and help me to get back my amount.