[Resolved] Irctc — IRCTC Complaints - Fine amount of double the ticket was lieved for not carrying the Original ID card, Page 2

Indian Railway Catering & Tourism Corporation [IRCTC]

[Resolved] Irctc — IRCTC Complaints - Fine amount of double the ticket was lieved for not carrying the Original ID card

D divlok from Bengaluru, Karnataka

Hi, I have booked tickets for my parents from Bangalore (SBC) to Hyderabad (KCG) for journey on 1/Mar/2010 on Kacheguda Express. My dad was is the main passenger and he lost is wallet on the way to the railway station and hence he could not provide the Original copy of ID card. Though he didn't have the original copy of any id cards, he had the SBI debit card with his name on it and the TTR refused to accept that as an id proof. Now there is no way that he can get his id card right at that moment. His other id proofs are at home in Hyderabad. What can anyone do in such situations? The TTR behaved rudely and demanded Rs.1048 (double the actual ticket fare for 2), which is totally insane. I need to know if this is the correct fine amount. I need to know if this is real way to behave with my parents who are totally tried explaining him what actually happened. I read in the tickets that even if you don't carry the actual ticket itself you will be fined only Rs.50 per head <<< The passenger should also carry the Electronic Reservation Slip (ERS) during the train journey failing which a penalty of Rs. 50/- will be charged by the TTE/Conductor Guard. >>> I paid Rs.563 for booking the tickets (online) and my parents paid a fine of Rs.1048. So totally we have paid up ~Rs.1611 (which is totally insane). I NEED JUSTICE and I need to be charged only what I should be charged. Also the TTR who has pained my parents and caused mental torture to them should be punished. So I need to escalate this issue, as well as I need to get back my money if he has charged us wrongly. Thanks, Divya. Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

antonyvincent19

from Salem, Tamil Nadu

trainticket — fund taken without booking

Train ticket was booked ,using irctc facilitie,wher the fund was taken from my account but ticket not booked

Debit card used for booking:SBI

Amount transfered:RS:230.00

dhiya09

from Hyderabad, Telangana

we have booked the e-ticket to travel on podhigai express. My husband is in the main passengers list. He carried his laminated driving license(ofcourse its an xerox of his original) and i carried my original passport. The checking squad was so rude, she refused to accept my original passport and fined us an amount 0f 1200(aprox) when we demand an explanation she failed to explain us and the checking happened only in our compartment. When we asked why the hell you people are doing this only in some compartments she just ignored us and left the place. We need to know

-->what basis she calculated the fine amount.
--> is the squad's duty is to check all the compartments or not ?

Of course mistake is with us too, we have to carry the original proof. For our mistake we have paid the fine amount. Who the hell will take care of the squad who failed to check all the passengers?

We have been travelling in train for so many years, we didnt face such problems the TT will usually accept anyones valid ID

RAMESH JOSHIG

from Ahmedabad, Gujarat

RAMESH JOSHI — DUPLICATE TICKET CHARGES

My E-Mail ID is [protected]@hotmail.com.
I had booked a ticket on[protected] through inter net and had used credit card for the payment.(Amount=Rs.309.47)
On receiving credit card statement, it is found that same amount (i.e. 309.47) is also claimed on[protected].
I had never booked any ticket on[protected] which can be verified by details of "Booking History". There is no entry on[protected] in the "Booking History" hence it is a duplication of 309.47.
Please cancel the entry of[protected] and refund duplicated amount.
Thanks.
Ramesh Joshi.

RAMESH JOSHIG

from Ahmedabad, Gujarat

IRCTC — DUPLICATE TICKET CHARGES

Sirs,
My E-Mail ID is [protected]@hotmail.com
I had booked railway ticket (on line) on[protected] and payment of Rs. 309.47 was made through credit card.
On receiving credit card statement I was shocked to note that same amount (i.e.309.47) is appearing twice, once on[protected] and
another on[protected] so I contacted credit card dept and brought this duplication to their notice. They replied that railway has
claimed these money and Railway has to rectify this mistake.
In support of my claim, I request to go through"Booking of History" which clearly shows booking only on[protected]. This is mistake,
by Railway and request you to rectify and refund Rs.309.47 at earliest.
Thanks.
Ramesh Joshi.

Baskaran BR

from Bengaluru, Karnataka

For AC class tickets purchased through counter also, now original ID is compulsory. I showed the duplicate copy of the ID, i.e. Colour xeroxed and laminated card. But squad people refused to accept it. Though the ID is compulsory for only one passenger, they levied fine for all the three passengers shown in the ticket. This is atrocious, inhuman and totally opposed to public interest. Even the airlines are accepting the duplicate copy of the IDs, why not railway officials. Totally unjust behaviour by a Government (Democratic or autocratic) department. Railways will doom soon.

rchandrasekaran85

from Gonda, Uttar Pradesh

IRCTC — loss of luggage

Sir, my name is vigil villiyam i am going from bathindia to viyawada .my luggage was lossed in agra station for AP express at 21 jun 2012

Rajeevdgl

from Bengaluru, Karnataka

Hi today I booked an Tatkal e-ticket for my father in irctc while booking I gave the Id proof as Voter-Id..Unfortunately I have given the voter id number wrongly .Since my father name is there in the ticket and my father has original Voter-ID with him will TTR accept it?Or he will charge fine? If so how much will be the fine amount?Please someone help me as he is going to travel tommorow.

Rajeevdgl

from Bengaluru, Karnataka

Please some one help me on it

anuja21

from Vidisha, Madhya Pradesh

IRCTC — charged double the ticket fare

Dear Sir,
i booked my e-ticket from bangalore sbc to nagpur for 6th nov 2012 (train no:12295) on 14th sept for rs440 on through my atm cum debit card. but i was charged double i.e 900 rs in all.
i nees justice as my parents are freaked out of this.
please suggest me to get my money back.

ishratnesar

from Mumbai, Maharashtra

during the traveling in train my bag with id card &other documents have stolen . than my e ticket shall treated as without ticket, how to justify my self to TT & how to save from penalty
ahmed n

charu andley

from Gurgaon, Haryana

Hi..tomorrow i booked a tatkal ticket by reservation unit .I am a main passenger and i have lost my id that will be given on reservation counter .Although i have another id proof, TTR will consider that or not???my parents also have to pay penalty ???They have valid id proof??

pvvipul

from Jugsalai, Jharkhand

hi,
i am travelling from ahemdabad to tata in 2nd ac ttr fined me 7780 for not carrying original id i was having a colour xerox of driving license & credit card with photo id of bank of india .but he has not accepted he had given me a recipt in he charge for surcharge and luggage fair while i was not carrying xtra luggage i want to know the basis of actual penalty calculated and why he charge for luggage
vipul

imtiyaz2110

from Bhongir, Telangana

I booked tatkal ticket for my mother and aunt (from Vizag to Secundrabad). I used my mother's bank pass books (photo copy) as ID proof while booking the ticket, but while traveling my mother carried her aadhar card as ID proof. In Secundrabad, the ticket collector asked for ID proof and my mother showed her aadhar id as proof, but the ticket collector rejected it and fined double amount.

aruns7599

from Mumbai, Maharashtra

IRCTC — amount is not refunded after e-ticket cancellation

Pnr no. [protected] Transaction id [protected] Cancellation id [protected]

s.s.sheopuria

from Jabalpur, Madhya Pradesh

NOT SHOWING TICKET BOOKING HISTRY

I HAVE BOOKED TICKETS ON 04.03.2014. PNR NO. ALLOTED IS [protected]. THOUGH TICKETS ARE CONFIRMED BUT UNABLE TO GET PRINT. PLEASE DO NEEDFUL

Sonali_0_

from Chennai, Tamil Nadu

Activate my irctc account

My irctc account is being deactivated. Please activate my irctc account its very important. Username sonali_0_ Password sqa692 Email id [protected]@gmail.com Mobile no [protected]