[Resolved]  JustDial.com — Forgery 420 Inefficient Irresponsible services

Address:

West Delhi, Delhi

From Dr. Anil Thakur E mail [protected]@sify.com Mobile [protected] plz call after 1:00PM
Dated 6th June 2010
JUST DIAL is just a forged company and services were never satisfactory. Provided numbers either don’t respond or they are so away from the place you need service of any kind. The customer care officials though are polite but highly inefficient to provide the service even after the complaint. The name should be changed to Just Dian9Hindi word DYAN). If you are living in an area suppose west delhi and you tell them that you want prompt service the numbers given either don’t respond and ironically you may get some numbers like xyz enterprises Faridabad and further that they claim they also serve west delhi. When its difficult to cover 10 km distance within delhi in one hour sometime how can you be assure of service which you want the same day. My pity on them and if any superiors are getting this complaint lease get feed back as I was asking for TV repair services for last four days and they were sitting like eunuchs. There must be some regulatory authorities to check them too so that such forged companies don’t flourish and loot the customers wasting their time as well as the customers. For this complaint I did have conversation with Mr. Ravinder and Ms. Parul but though they did try their best but could not provide the TV repair services. I strongly recommend Information and Broadcasting ministry to seal their offices if they fail to provide necessary services. They are blot to the society and I don’t know who has allowed them to loot the customers. The officials should be employed after stringent criteria and not like those who are good for nothing except for saying few words like , we are sorry, sorry for inconvenience, we apologise. Hope they will include negative feedbacks too in their portal, page, information logs.
Dr. Anil Thakur
Copy to:- Public Grievance Cell through net at pgportal.gov.in
Ministry of Information and Broadcasting.
Senior management officials of Just Dial.
Complaint board Blogs on net
India complaint board.com