JustDial.com Complaints & Reviews

my name is jai bhagwan i made tile spacers my firm name is Tile spacer India. i give 3309 rupeen chaque to mr sahil chopra against addvertising in just dial pvt ltd. on dated 28-06-11, contract cum invoice cum receipt form no. is 11125822. complaint is my all information incorrect on just dial service.
i complaint many time to just dial custmer care and mr sahil chopra but they are not respond to me.
i want refund my mony becoz i additad.

jai bhagwan
[protected]

This is santosh.g from bangalore i was working for just dial for 2yrs & i have applied for provident fund on jannuary 2011 but still i didnt get the pf amount i am in need of money its emergensy. i request to do the needfull.my email id is:[protected]@rediffmail.com & my mob no.[protected] or [protected].THANK YOU.

Dear Sir/Madam
I am R. Jeyarethna Seelan My Reseller ID Number R[protected] in Justdial Reseller Program. When I registered in this company justdial reseller program from the first day onward's i faced problems.
After Dispatched the application and payments they keep quit and not not activated my a/c and not released password.
After made several phone calls to their Coimbatore Branch Office one fine morning one lady Ms. Jency called me over phone and give some suggestions then no effective steps taken. After a big fight they activated my a/c.
With Lot of hope i worked in this reseller program. but they give wrong Audit reports (No detailed Report) then i shouted after that they release Rs-1018/- then next month Rs-8386/- After that all monthly audit reports saying Payment not eligible due to accuracy %
But they never give details rejected data reports.
They never provide details reports and cheating the innocent candidates.
R.Jeyarethna Seelan

We run a small tutors bureau and are registered with Just Dial as a paid customer.
The revenue we pay them is a large amount of Rs 40000 annualy.
Last year we enrolled our sel[censored]nder the category of smart listing, revenue Rs 12000 anually and used to get approximately 5-6 leads daily.
JustDial sales people suggested us to upgrade our package and told that we should expect 3 tmes the number of leads.

THE ISSUE IS THAT INSPITE OF GIVING JUSTDIAL A SUM OF RS 40000 I GENERALLY GET ONE LEAD DAILY AND A MAX OF TWO LEADS SOMETIMES.THE QUALITY OF THE LEADS IS HIGHLY POOR.

INSPITE OF NUMEROUS COMPLAINTS THERE IS NO IMPROVEMENT IN THEIR SERVICE.INSTEAD THEY ASK ME TO UPGRADE MY PACKAGE EVEN FURTHER.

IF I TELL THEM TO STOP MY SERVICES THE TELL ME THAT I HAVE A CONTRACT OF 1 YR WITH THEM.

WHY SHOULD I CONTINUE TO PAY THEM MONEY EVEN WHEN THEY ARE NOT SERVING ME PROPERLY.

JustDial is not serving up to its reputation.

Meharban Singh
[protected]

I've been cheated by Just Dial, while signing the contract their BDE Mr. Vishal & Priyanka told us that will get all categories for our business after paying money now they are telling that i will only get 1 category and if i want another I've to remove previous. when i complain about falls commitment to their customer care they told me to send the proof when i sent the scanned copy of the contract, i got reply they (Vishal & Priyanka) have promised not we.

Now i wanted to discontinue my contract but they are telling you have to bear this for a whole year and i can not terminate as its an annual contract.

please help to resolve this i don't want any refund but not willing to pay more money for their lies.

i had an account with just dial for one year which expired last year.After that i registered a new plan with them in the name of my company.
The issue is that they started charging me through two different ECS for double accounts that too in the same name.Their executives activated two accounts in one name under fraud activity to increase there revenue generation and i being the customer has been made a fool out of it.
KINDLY GUIDE WHAT IS TO BE DONE...

I am having a reseller Plan of Just dial By which they did fraud with me as i paid 5000rs for that but in return i am not getting any benifit as no response .

They people are very clevar when it comes consumer benifit .They simply take 5000rs and make you fool By saying that you can earn upto 50000rs either u r a student or working .They are real fraud and nothing .
They rejected my data and answered as duplicate & wrong number & ruined my all hardwork .

I would advise you all that do not waste your 5k In this non productive work as u r not gonna to get any balance .They will make you foool .Very simple how can they give you upto 50k in re
gisteraton of 5000rs ,they Proved that they are fraud only

Utilise your 5k somewhere else so that you would not feel bad as i am .

Feel Free to contact as i will let you know the Real story and all hidden truth of Just dial .

JUST DIAL YOU GO TO HELL ONE DAY OR ELSE RETURN MY 5 thousand rs



Thanks !!!
Akhilesh Singh
Noida -[protected]

R[protected]

I have taken Lead based service from Justdial in the month of August 2010. At the time of taking services I was explained that I have to pay 3 Months Installment as deposit and ECS will continue for 9 Months. I was also explained that I can stop my ECS anytime and from there money deposited for 3 Months will continue. That means ECS can be stopped by providing 3 Months time.
As I was not happy with there service; I told many times to stop ECS but customer care explained that once ECS is stared, it can be stopped only at the completion of term.
So I had to wait till May 2011. In 27 April, I made a call to customer care and said to stop my ECS as term is being complete on May 2011.
I again called them on 11 June 2011 just for confirmation that my ECS has been stopped or not? They said it has not been stopped but they have taken my request and Money for June will not get deducted.
Today 21st June I checked my account and again amount was deducted for June month.
When I called customer care, they said now it has been stopped, but they don't have any genuine reason why one month extra amount has been deducted.
I want refund of that money, please help...

i had taken a contract inspite of my friends telling me not to fall into this trap.
the contract was taken in june after having a talk with a senior executive by name Hiral and her deputy miss madhuri.We had specified it very clearly that we would want the contract to start from september and not from july......also further ecs of remaining cheques would be cleared only if we are satisfied with the services....
We both are professional.....(doctors...am a physiotherapist and he is a dentist)....the girl named madhuri was very sweet and accepted everything what we said and we got that in writing also .
NOW the trouble started.....my spouse started receiving leads out of no where regarding orthopaedic doctors pediatricians and all other feilds except the feild in which we were actually. before we could know the contract was already started with the address of my clinic......number of my spouse and a totally different category.when we called up just dail and asked to speak to madhuri they said she was having her lunch and i hav to speak to a new executive.When we asked for hiral they said she was not keeing well and hence could not come on the phone.Helpless we had to narrate everything to a new exeutive who promised to revert back in 48 hrs....
No reply after 48 hrs ,started our second round of harrasment as we tried to get trough miss madhuri and hiral none of which were available ofcourse and explained everything to santosh who was according to him the senior most executive .Still nutthing worked out and everytime we had to speak to a new executive who in turn would come after a long waiting tone....narrate the entire ramayan to him and he would ask for 48 hrs and no one would revert back.
i must hav spoken to 10 excecutives then finally a new girl by the name deepa acharya came in the light and told me that she would be the best person to speak to in this matter and finally even she listened to my ramayan .she told me to write mails to her email id as well as email id of just dail mumbai as if it was my mistake that the contract started at the wrong time with the wrong details.finally she also told me that she would solve the problem in 2 working days with an assurance that i dun hav to call back again(since i already had spent 300 rs in phone calls to just dail)
Finally i received a call from just dail but tht was from a different executive again who inturn blamed us for the mistake and i had to narrate everything to him again.I was smart enough to get miss deepas number and thought she would solve my problem .
i gave a call to her....she picked up the phone,but as soon as she realised it was me she told that someone was not keeping well at her place so she cannot talk with me and literally disconnected the phone.i tried calling her several times but she kept on disconnecting the phone.finally when i called her from a different number she told me if i didnt have the courtesy that i was harrasing her calling up again and again when someone at her place was not well.....COURTESY.....a big word....but just dail superiors dont even have the ethics to deal with customers....afterall who cares after the money is paid.
Sad and dejected i hav lost all my hopes of recovering my money.....i am taking trouble to write this also is jus because i dun want anybody to face this problem.....
still i[censored] are curious......GOD BLESS U!
i have had my chances...........and ended up dejected and sad..........
what would a dentist and physiotherapist do of leads for orthopedic and pediatrician doctors...........my money went down the drain as all the senior executives took turns taking advantage of my helplesness..these people are so unprofessional!
MR AMITABH BACHAN IS GOING TO ENDORSE JUST DAIL.......SO U ARE BOUND TO GET RICH THEY SAY......BUT THEY INVARIABLY END UP STEALING YOUR HARD EARNED MONEY.
GOOD LUCK TO ALL THOSE WHO STILL WANNA ADVERTISE THROUGH JUST DAIL...THATS ALL I CAN SAY!

Hi All,

I have bought 5 just dial reseller IDs & my cousin has bought 15 reseller IDs. We have done major work to contribute towards the database creation for just dial. When the time of payment came, we were told that most of our entries are duplicate. They haven't given enough & satisfactory evidence to prove it.

In fact we had to call Just dial many times to get the rejected data list which is not a sign of a professionally organised organisation.

We are trying to form a group of all the resellers who have burnt their fingers with Just dial & take it further from there. I am sure every reseller must have put lot of effort & money once they have joined Just dial as a reseller. So let's form a common platform & raise our voice together. If you are the one or know a reseller of Just dial who had sour experience then you can get in touch with me. My contact number is[protected]

Your friend
One of the Just dial reseller.

I took the justdial Reseller plan in january 2011 and after 6 months of exprience that you should not choose anything which states you that you will be able to earn so much amount from home Or office or part times job like .

Because Justdail is a biggest cheater i belive They started very fine thing that earn money via entry of names & contacts but believe me they are real fraud and has looted across india but before you join please consult with me if You dont want to waste your money .I wasted my 5000 rs + internet charges ETC so important is time & Hope .
They will frustrate you & as i am completely pissed Off

Give me My money back 5000 rs you Fraud justdail


Akhilesh singh
[protected]
Noida UP

The contract with just dial has gone sour. They are not heeding to the requests of stopping the ECS.
Dr Pratik Banerjee

Hi nitin & Vinay here we work for Reliance Communication for Netconnect, we had aggeremet with JUSTDAIL and Aggrement No pxx808880_[protected]p6c40505 we sign a aggrement with justdail on 7th of april for platinum catgory lead generation scheme
and we made a payment of 19000+ST on the 7th of april and next month 0n 5th may we paid 17000+ ST for same scheme has to contuinefor next one month, now Today before information Justdail disconnected SMS and Email lead generation, if we call they say Their no more Platinum scheme because they given to some other people, and aggerement lost day is 7th of june before that justdail disconnected our lead ficility.
we are in loss20 thousand rupees form this sudden dission form the company
we listed here what type of loss we had

1. we invested 15000 thousand on the instrument we to sell

2. on saturday and sunday maximum sale will happen that is also we loss

3 we have to pay salary for our employee for two day

4 justdail cheated us because they say their is server problem if the server they cant send sms to other business partner but all other

5 Before giving this platinum catgory to some other justdail did not inform us

6 justdail made us fool and cheat us we want the loss what happend form justdail it has paid by justdail it is total mistake form Just dail service

kindly help us
given below thing published in JDS wesite

Sponsored Listing

Nitin Kumar
2 reviews & ratings

Location - No.22, Behind Ragigudda Temple, 2 ND B Cross, 7 TH MN RD, Ksrtc Layout, J P Nagar, Bangalore - 560078
View Map

Call - +[protected]
+[protected], [protected], [protected]

Also See - Internet Data Card-Reliance Netconnect, Internet Service Providers-Reliance


Contact number[protected]/[protected]

Regards
vinay
[protected]

This people have signed a contract for 12 months, asked to pay 5 months in advance through and balance through 7 ecs, but have taken 8 ecs and say amount cannot be refunded.

JustDial a fraud company
Business Owners beware do not lose your hard earned money

In April 2011, I received calls from a marketing employee of Justdial by the name Barkha form the phone no [protected].She said enrolling with JustDial will be beneficial for my business and JustDial will provide 6-8 genuine leads every day. Initially i was skeptical . Later she kept calling and repeating and reassuring the same 6-8 leads per day.

I spoke to a lady by the name Meeta her so called manager and then decided to join
A office boy came to collect the cheque i handed over the cheque to him. Then he asked me to sign a addendum which had clauses like i am taking life long/1 year membership I refused to sign the addendum and reminded JustDial representative my communication with Barkha was clear I pay Rs 2758 for 5 months if I like the service I continue else i exit . He the took the cheque and cleared the cheque

After 1 month I realized i have not got a single enquiry form JustDial
I tried calling Barkha She did not pick up the line
Barkha used to call me daily 3-5 times till she got the cheque
If I call up form another phone she picks up the line and gives a new name.

The only reason I joined JustDial was of false assurances by the fraudsters working in Justdial. Namely the girl named Barkha and her 3 managers, Then i spoke to another manager Sarita sharma /Simran. They assured they will look into the problem and again assured me 3-5 enquiries every day. Please check voice recoding May 17th

End of 2 months I have got 2 dud enquiries
First enquiry is of a person who does not want any service for which I registered in JustDial
Second One . The mobile number is picked by a 90+ old lady who does not even know Why JustDial gave her number to me

I requested JustDial for a refund
I also offered them Take the charge for 1 month
And refund me the balance for the remaining 4 months
I paid 2758 for 5 months
But they do not reply to the emails
Now the reason I am asking for a refund was
Barkha assured me 6-8 enquiries every day
Sarita Shrama assured me 3 enquiries every day
Check voice recording 17th May 2011
Here I was not even getting 1 Enquiry in 1 month

I called up on Justdial 39541300 to speak to Barkhas/Simran/ Sarita/ Meata
The person attending the phone said there is no Barkhas/Simran/ Sarita/Meeta working
With JustDial. All these are fraud names being used by their marketing staff
To cheat customers. JustDial is a big fraud. JustDial is a big rip off

Now if I call up on Justdial No 39541300
They put me on hold 12-20 minutes
Then they will disconnect the line.

So please do your due diligence before paying a single rupee to Justdial.
Ask them to provide 1 month free service and then you will join ,if you are happy
With the service for 1 month. See their reaction

Now since there is no response from JustDial on my refund
The first thing I planned to do, is inform all other Business Owners about my personal experience with JustDial and caution them on the fraud practices of the company

I am also speaking to a lawyer friend to find if I can file a IPC 420 case against the CEO and staff of the company. And also take them to consumer court

I will request you to please forward this email to all your friends so that they do not lose money to the JustDial fraud. In case you know of journalist and media please also forward them these email. I searched for the owners information I came to know JustDial is PE funded and they may try to come out with a IPO to further cheat the layman

All other competitors of JustDial can also use my experience to give JustDial future customers a glimpse of JustDials fraud practices

I can be contacted at [protected]@indiatimes.com for any documentation support

David
My Contract no 22110268

my self roshan kumar , managing director of arisen technologies. I have registerd with justdial as a reseller by paying them 4999/- Per reseller seat / ID, I have taken two sets . My justdial reseller ID are r[protected], r[protected].

As a reseller we have to collect business detail with photo of business and submit it to just dial by there login panel . Just dial is saying that the payment is given to us in as mention in "reseller.Justdial.Com/Paymentdetails.Html" page . After a audit of data and photo .

Now the problem is that we work for just dial submited the data with photo but
what photo we enter in the month of february they DID not pay us till now for that as in photo audit report they write 4 photo is rejected out of 390 , and 5 photo is rejectd out of 190 photo for respected ID , they DID not provide the rest photo detail and write down the 0 payout for both of my ID ,when I contact with just dial they told me that its a technical issue and for that I have contact just dial's officers I do that also but there is no response till now as it is already 3 month and my issue is pending till now , as per email attached with this complaint

__
just dial is not providing us the detail audit report of the data we enter even we enter full data but they will not pay us full payment as mention in payment page . Justdial is just providing a summary of data/ Photo audit with no base as per email attached

sir ,

I want resolution on my february photo audit report and I want detail report of the data audit by justdial.

Just dial a fraud company
guys beware do not lose your money

The only reason I joined Justdial was of false assurances by the fraudsters working in Justdial.Namely a girl named Barkha , mktg person Barkha [protected]
She claimed I will get 5-6 enquiries every day
After one month I have got 2 dud enquiries
One number is picked by a old lady who does not even know that she enquired with justdial

i requested justdial for arefund
Take the charge for 1 month
And refund me the balance for the remaining 4 months
I paid 2758 for 5 months
But they even do not reply to the emails

I called up on justdial to speak to barkhas manager simran
The person attending the phone said there is no Simran working
Justdial is a big fraud
I called up your board no
They said there is no barkha/Simran /sarita sharma working
Justdial is a big rip off

Now the reason I am asking for a refund is
Your fraud company has some skilled robbers working for you
Barkha assured me 6 enquiries every day
Sarita Shrama assured me 3 enquiries every day
Check your voice recording

17th May 2011
[protected][protected]
Called up Barkha 8 times on the mobile
She did not pick up the phone
Brakha used to call me daily 3-5 times till she got the cheque
Now she is not willing to pick up the phone


Spoke to Simran 39541300
She put me on hold for 12 minutes
Then she disconnected the line

David
Contract no 22110268

just dial service not activate my company ad but by ECS was going so much time i complaint about that in their local branch but they not stopped .this type for me five time ECS passed .I called main branch also [mumbai] they were also not response and not solved the problem .Now i don't know what i will do how i will get my money rs 3500?

For every new Reseller ID user by just-dial
please don't work with this company i take 10 ID from just dial and its totally fraud. he just selling there id for fraud only

the equerry report sanded by them its always negative not only me but mostly all who is in this process so dont west your money and time its totally fraud done by big national company ..

select safe side my free advice because i west my 1.5 lac's in this process and i got zero in this 4 month

go to hell just-dial ....

EXCESS DEBIT
We have taken platinum / Diamond category for 1 year w.e.f. 27th March 2011. The amount agreed between us is Rs. 47014/- inclusive of service tax.

We had paid an advance of amount Rs. 23,507/- & balance of Rs. 23,507/- will be deducted in 6 EMI of Rs. 3918/- each through ECS (Till October 2010), but after that also they had done fraud & taken 6 more ECS through our current accounts.

That means Rs. 23,507/- more (excess they had taken), we had called so many times but in vein & also sent numbers of email at: [protected]@justdial.com but didn’t received any response of all the email, every time u sent the email your received auto response message “We have received your e-mail .Thank you for writing to us. This query will be tracked through the subject line and we request you not to change the subject line for future correspondence. We shall revert to your Query within 48 working hours. Should we require more time for further Co ordination, we will keep you informed.”


Can the forum help to get back us our excess money?


As accounts department of Just Dial transfer our call to customer care executive & they said u have to talk to marketing people regarding the refund, as such company never gives any refund till date to any customer, u can check various online portal regarding the complaint against us (refund of money)

One Ms. Komal Shah is there, as her instant only we had taken the service of just dial her mobile number is[protected] & Mr. Amit Joshi M) [protected] who had came to take the payment & sign the document