JustDial.com Complaints & Reviews

I got a msg from JustDial for joining to Business associates by paying 5514Rs. I joined the Business by paying that much amount, but immediately after payment they cut off all the contacts with me without guiding me how to do the job, now when i call them up, they say that person left the job, Another Girl by name Priyanka acts she has nothing to do with it, with lots of fights they gave me receipt for paying them money. The manger, Rebeca totally refuses to help out in anyway saying she has nothing to do with it. More than money, it is their harassment, which is most hurting.

Just Dial services has termed a contract with us and then after signing documents, contract terms changed and we came to know that the agent has misleaded the contract.

We disagreed for the ECS and the discontinue of the contract within 24 hours of signing documnets.

We also have Electronic proof of the same, though they are not ready to cancel thecontract.

Kindly help us with the same and their license should be cancelled as this Company breaches their term of Contract and forcefully asking us to keep the contract.

Hi,

This is a case under section 420 if the services are were activated also. I have never accepted the agreement and also reverted you that I don’t want the services.

From: mumbai [mailto:[protected]@justdial.com]
Sent: Friday, April 29, 2011 12:26 PM
To: jariwala.[protected]@gmail.com
Subject: Re: Fw: ECS Details From JustDial

Dear sir,
With respect to your mail we will be unable to deactivate the contract as we have activated the services in the month of April and we will be providing services as per the categories updated in the contract.
Warm regards,
Manju (CS)
>
> Hi,
>
>
>
> My mobile no is [protected], Terms and condition were misleaded by
> the respective agent.
>
>
>
> I don't want any contract with your company.
>
>
>
> Regards,
>
>
>
> Jariwala
>
>
>
>
>
>
>
> Dear sir,
>
>
>
> With respect to to your below mail kindly revert with the cheque
> no and the valid reason for the termination of the contract and the
> registered mobile no in the contract so that we can look into the same
>
>
>
> Warm regards,
>
> manju (CS)
>
>
>
> ----- Original Message -----
>
> From: Rajendra Jariwala
>
> To: [protected]@justdial.com
>
> Sent: Tuesday, March 01, 2011 7:18 PM
>
> Subject: Re: ECS Details From JustDial
>
>
>
> Hi,
>
>
>
> Request you to kindly cancel the contract as the below mentioned
> termed have breached the terms of Contract.
>
>
>
> Request you to kindly stop charging any payment to J Group
> International IMPEX asap and also stop the Cheque handed over to
> your company and stop ECS.
>
>
>
> Kindly note if any charges are levied by your company shall pay
> with Interest to the above said party "J Group International IMPEX"
>
>
>
> Regards,
>
>
>
> R. M. Jariwala
>
>
>
>
>
> On 28 February 2011 13:17, <[protected]@justdial.com> wrote:
>
> Dear MS Bhavna Rajendra Jariwala
>
> This has reference to your Auto Renewal Monthly contract in the
> name of J GROUPS INTERNATIONAL IMPEX
> Thank you for the Advance amount of Rs 2937 & Monthly ECS amount of Rs 1469
> Please note, within 30 days of signing contract, the first ECS of
> Rs 1469 will hit your Bank account.
>
> Subsequently every month around the same time the next ECS would
> hit your account.
> The advance amount will be adjusted against the last two months of
> your tenure.
>
> For any further queries, please contact customer support at 61607080.
>
> Best Regards,
> JustDial.
>
>
>
> Disclaimer The information contained in this communication is
> intended solely for the use of the individual or entity to whom it
> is addressed and others authorized to receive it. It may contain
> confidential or legally privileged information. If you are not the
> intended recipient you are hereby notified that any disclosure,
> copying, distribution or taking any action in reliance on the
> contents of this information is strictly prohibited and may be
> unlawful. If you have received this communication in error, please
> notify us immediately by responding to this email and then delete it
> from your system. The company is neither liable for the proper and
> complete transmission of the information contained in this
> communication nor for any delay in its receipt.


----- End message from [protected]@justdial.com -----


Disclaimer

The information contained in this communication is intended solely for the use of the individual or entity to whom it is addressed and others authorized to receive it. It may contain confidential or legally privileged information. If you are not the intended recipient you are hereby notified that any disclosure, copying, distribution or taking any action in reliance on the contents of this information is strictly prohibited and may be unlawful. If you have received this communication in error, please notify us immediately by responding to this email and then delete it from your system. The company is neither liable for the proper and complete transmission of the information contained in this communication nor for any delay in its receipt.

dear friends
i have worked with just dial as a reseller since last 8 month.company declare 50rs/entry but pay only 3 or 4rs each entry.since November month company rejected my all data without any legal cause.i think anyone worked with just dial TOTALY TIMEWASTE AND MONEY WASTE.just dial is a CHEATER and FRAUD company
R.P.Sharma
mob.[protected]

Invested huge amount of 6 lacs for 15 reseller ids & return pinuts

Asked by: Improfusys 0 views RE-seller

We have invested almost more then 6 lacs from buying 15 ids + commission & running cost has gone more then 6 lacs. We have done more then 92000 entry in 15 ids in 3 month. First of all they told us that you will get payment in 45 day's of starting. Then 3 month & now after working hard for 3 month & done entry of almost 92000 we are suppose to get 92000 x 20 = 180000.00 Rs. But we received approx 5200 Rs out of 18 lacs. The audit is also not authenticate & giving us wrong reports.

As per their terms if our id passes in audit more then 80% we get the payment. After several follow up they said they will pay above 70% accurate. Now our all 10 initial id is more then 70% accurate even though we are not getting money from them.

Following is our result given by Just dial (The summary is made by us). But not paying single money? So, Please do not go for becoming re-seller with Just dial. ITs fraud & will never every give you your amount invested.


Just dial audit result Rej Pass
Sr No Id no Total Entry Total data taken % of data taken Rej Data by Just dial % %
1 R918811 1356 392 28.91 29 7.398 92.602
2 R[protected] 1565 252 16.10 42 16.667 83.333
3 R[protected] 1355 213 15.72 63 29.577 70.423 As per mail abouve 70% you pay, So, this id also should be paid.
4 R[protected] 1950 349 17.90 47 13.467 86.533
5 R[protected] 2380 664 27.90 63 9.488 90.512
6 R[protected] 1947 469 24.09 55 11.727 88.273
7 R[protected] 2080 437 21.01 33 7.551 92.449
8 R[protected] 1666 555 33.31 79 14.234 85.766
9 R[protected] 1650 339 20.55 40 11.799 88.201
10 R[protected] 1608 395 24.56 59 14.937 85.063
Avg result of the 10 ids 17557 4065 23.15 510 12.546 87.454





Improfusys

Dear Sir/Madam,
This is to express a mis-information registration completed by one of YOUR Just Dial sales executives - Sangeeta Ghosh.

In the month of September/October, 2010, Sangeeta Ghosh called me and offered my company Obrandz Events, a paid membership with Just dial at a 3308rs, 998RsECS package.

She explained to me the terms stating that until the cheque drawn was not cleared my membership would not be valid and i had 7 working days after filling the form to inform/edit or cancel the contract from signing the application. She also gave me her then direct cell number - [protected]

The contract application was filled in by me in the first week of October, and a cheque for 3308rs was written to be drawn on the 18th of October, 2010.
However , before the 18th , I called her back and informed her that we were no longer interested in the paid package as it did not suit our needs, wanted to cancel and inquired about the process.
At this point of time she simply told me that as the contract was not initiated so, i need not worry, she would simply delete my registration. At no given time did she mention that I had to mail in a formal cancellation request.
When i inquired about the cheque, she said it would be shredded and i can cancel the same at my bank.

I put in this request with my bank - ICICI who put into effect this action.I called her back , advised her of my canceling the cheque and requested a return of the instrument. She said, don't worry, I have already shred it. It will not be presented as you have informed me of cancellation. However on the same day the cheque was presented, twice in the day for payment. This caused the cheque to not get canceled but get put on hold for payment.

Having assumed she was giving me the right information, i have since forgotten about the registration except that just dial has presented this cheque 8 times for payment without my permission since then despite Sangeeta tellig me it would be shreddedresulting in cheque bounce charges worth 750rs., ALL when it should simply have been shredded as sangeeta verbally promised me.

It now seems like in order to make a sale, the Just Dial sales team has lied and manipulated details of the exact manner in which the registration and cancellation process works.

Furthermore, when i inquired about the same with the justdial customer service they have no record of me being a paid member, i have received no alerts, leads for the membership which is fair BECAUSE I cancelled it within the 7 day time sangeeta told me to. Nor are they wiling to connect me to sangeeta who conveniently is always busy or not available.
An ECS of 998 has been deducted by you guys from my account for a membership i did not want to begin with.

Over the past few months, repeated customer service members and sales exec have called me up offering me paid packages for just dial to whom i have explained that i do not require it and have even canceled the original request for the membership. YET NO ONE HAS BOTHERED TO TELL ME THAT THE MEMBERSHIP IS STILL IN RECORDS AND CHEQUE IS BEING PRESENTED FOR PAYMENT until i spoke with customer service agent Henry day before yesterday.

I AM IN THE SALES BUSINESS TOO, BUT AN ACT LIKE THAT CAN LAND ME IN COURT. JUST DIAL IS A REPUTED ORGANISATION, I DO NOT EXPECT A FEW MEMBERS TO TARNISH ITS NAME BY MIS SELLING PACKAGES AND MISINFORMING CUSTOMERS WHO MAY NOT WANT YOU SERVICES.
IT IS THE CUSTOMERS CHOICE TO CANCEL AND WHEN THEY CALL UP THEY SHOULD BE GIVEN THE CORRECT INFORMATION.
NOT GIVING ME THE CORRECT PROCEDURE FOR CANCELLATION, PRESENTING MY CHEQUE WHEN I HAVE ASKED FOR A CANCELLATION AND DEBITING MY ACCOUNT WITHOUT INFORMING ME IS FRAUD, i ask you to correct the errors occurred against my account. I have being given no records of the contract copy to send in to you or read for cancellation processes.

I do not wish to ramble on,

I simply request that you with effect, consider this a cancellation.
Refund the charges caused to me due to sangeeta's misinformation system of selling packages and take a strict action against her methods of sale.
Charges caused because of her negigence towards my requirements -
750Rs Cheque bounce charges
998 ECS

I would be glad to provide you with the bank statements showing these debits were really made.

Dear Sir/Madam

We are registered in just dial for our company advertising.(Zenith Health Care Marketing consultancy)

As per there response for our request is seen very negligible we don't want to
continue the contract.

There is not yet improvement in there service.

The number of queries are also very less than last year i e 5 to 10.

So its getting very bad effect on our business.

Hence we are requesting them to close our contract and return our
amount paid.

But they didn’t want to refund our amount.

Sir / madam Please tell us what we will do ?

For contact- pls call on [protected].

Thanx

Zenith Health Care
Marketing & Consultancy

JUSTDIAL RESELLER PROGRAM
Reseller id R[protected]
This are fake. I kept on updating data for one month and asked for the payment. They said that the data is not yet been verified and the will check and give payments. At last they rejected all my data after 2 months and said that it was incorrect. For checking them i uploaded my friend business but they rejected that also. This people are making people fool. Please don't become a reseller. Please forward this to all of them in mail and stop Indians from this fraud.
VIKAS PARDESHI.
JAI HIND

Hello....I am the sole proprietor of RAMANDEEP ENTERPRISES. I started this business 6 yrs ago... I have a business of assembling and repairing computers..My business was going smooth with the limited client-el as one day I heard of JUSTDIAL PVT LTD...This is a B2B company..It Provides business in the form of Leads those are delivered in form of Text messages on owner's cell phone...I liked this concept of Justdial so I thought of expanding my business by taking the membership of this company. The Campaign Manager "Rishi kapoor" of Justdial visited my place in order to explain me the membership plans and working of the company...But that over smart guy
never told me that there is no commitment of leads in the plan that he suggested me...moreover he never showed me a company's printed brochure or some hard copy of the plans and rates...My friend bought that same plan in Rs6000/- which that guy from justdial sold me for Rs11045/-

In the first 2-3 months i was getting very good response from the company say 15-20 leads a day but then slowly and gradually they started sending leads like 1-2 in a day but now the condition is that I am not getting leads at all....And when I the customer care for the same..they have a very Interesting story that they tell to every member of justdial that the leads are dependend on the the threshold and the plan of the customer...So I am very upset with the service of this company..And I suggest everyone for not taking any membership of this company.....

I registered with Just Dial paying 1.5 lakhs as a customer in 2010. They used their sweet words to create an impression that they care for us. I was promised about 20 leads but i did not receive a single lead till date. But there was no response to the emails or phone calls.

The CEO of the company is worse than those who sell their wife , daughters and sisters at brothel places.

i had entered into a contract with Just dial services on a trial basis for 2 months. I paid RS 5500 through a cheque drawn on my husband's account.
Mail were sent to me for the extension of the contract however since i did not want to continue the contract i did not make any subsequent agreement.
However without my knowldege and without any intimation to me they have started debiting my husband's account via ECS.

We have not filled any from regarding the ECS. and my husband has not given any signature for ECS. I have the photocopies of the documents and forms submitted by me and nowhere there is a mention of the ECS.
kindly refund the money and stop ECS.
DR.poonam nautiyal
PH NO [protected]

Justdial reseller is totaly fake program ,do not go for it they are cheating people ,after getting money and data they are not going to give money ,may be you could get 5% of your 100% work ,kindly request you all pls dont go for it…they are alluring you showing Rs.50 data plslllllllllllllllllllllllllllllllllllllllllavoid

I received phone call from Ms. Aankansa from JustDial, after 5-6 conversation, she convince me to take service as a trial basis, And as kept on her good faith I agree to take JustDial services for my Wife LIC business, for trial periods of 3 months ( 8th January 2010 to 7th April 2010) .

After that he sent her executive on my place, As per my conversation with Executive
He told me that for normal plan you have to pay Rs. 1433/-, As company policy you have to pay 3 months at a time (Rs. 4299/-) “IF YOU DON’T LIKE THE SERVICE YOU CAN STOP PAYING AFTER 3 MONTHS’’ (but 3 months service is mandatory)
And he also told me that I have to sign ECS form which company will start withdrawing after 3 months IF I AM CONTINUED WITH SERVICES.
The executive also Meet me & my wife personally and explain the same things to both o[censored]s. And we are agree to take trail for 3 Months.

My wife signed the documents and paid Rs. 4299/- wide cheque.(for 3 Months trial)
Also we request the executive as well as Ms. Aakansha that we are not in town so request to start service by 8th January 2011 (but service started by 5th Jan’2011)

Today I come to know that JustDial Started ECS of Rs. 1433/-

After that I spoke to Miss Pooja Patel, I explain her and she will told me that “you do whatever you can we will not help you, you may aware that you sign the contract.”
My complain no is 46198.

My 2nd call was with Ms. Aakansha, she and the executive also refused to take responsibilities. But she gave Assurance that she can try to find out some solutions and she will help me for the same.

I request you to please Refund my ECS amount and kept 3 months services.
If I satisfied I will continued the services.

After my 3rd mail about STOP ECS payment (as per their instruction) on 5th Feb,
Again 18th they TRY to pass ECS from my ACCOUNT (they god I kept only Rs. 700)
and I pay find Rs. 250 to bank.

we have been registered in the name of LICMUMBAI.COM

Look in to matters and please do the needful

DEAR SIR, I AM THE RESELLER IN JUST DIAL COMPANY, FIRST COMPANY MSG ME TO BACOME A RESELLER AND EARN MONTHLY 50000 RS, I JOIN IT & PAID THE AMOUNT OF RS,3000 THEY MSG IT TO MILLIONS OF PEOPLE & ALSO PLAY WITH EVERYONES CAREER NO BODY IS KNOW THE SYSTEM, WE HAVE THE OFFICIAL AGREEMENT BETWEEN THE COMPANY & RESELLER WE ARE DOING DATA COLLECTION ON BEHALF OF THE COMPANY, SINCE LAST THREE MONTH COMPANY NOT GIVE ME STATUS AS WELL AS PAYMENT I AM TIRED TO MAIL AND CALL IN HELP LINE NO BODY GIVE ME PROPER REAPLY THEY ARE CHET WIHT 5000 RESELLER IN INDIA THE JOINING FEES IS 5000*10000 PEOPLE IT MEANS 5 CRORE RUPEES THEY GIVE US PER UNIQUE DATA 20 RS, BUT NOBODY GET HIS PAYMENT SO DO IT NEEDFULLY MY CONTACT NUMBER IS- [protected] AMIT CHAUHAN JUSTDIAL RESELLER ID IS R[protected] I HAVE A PROOF OF PAYMENT RECEIPT OF JOINING, OFFICIAL MAIL FROM THE COMPANY

My name is Shikha Goel and my mobile # is [protected]. I had started a 12 month ECS Just Dial contract on 6th November, 2009 in New Delhi. My Delhi number is [protected]. I had moved this account to Mumbai on January 2010 under the number [protected]. My contract should have terminated on 5th November 2010. However, Just Dial has debited my account already for 4 extra months. The last ECS was deducted in February 2011.
I had clearly told their associate at customer service in October 2010 that I am not interested in renewing my contract and that it should be terminated but they still continued to charge my account after that. Just because I trusted their organization and gave them ECS permission does not mean that they keep debiting my account even after the contract terminates. This is fraud and not acceptable at all.
I called them and even wrote to them about this at [protected]@justdial.com. Their response was that they have stopped my ECS payment henceforth but cannot credit my account back with the charges of 4 extra months. On the contrary, they are extremely rude over the phone.
I want my account to be terminated asap and I want them to credit my account back with the debit of last 4 months. Anything else is simply not acceptable and is cheating. Please help me with this.
Please have someone call me back to let me know how you are planning to proceed. I will really appreciate your help.

Thanks.

Shikha Goel
[protected]
[protected]@yahoo.com

Hi frnds........

Never pay to Justdail reseller.
The worst Popular site i never seen...

We paid 4990 to Justdail for reseller programme.
The work is to upload contacts. Based on contact information they said they will pay the money.
And they provided TAT to upload.
After all we done...we uploaded 500 contacts.

After the input done we cant change or delete from the just dail portal..

They are using this as a chance and cheating public.

after month we asked for the payment..They said tis month we received many contacts at once..so it takes time to audit..and payment will be 15days late.( one type of cheating technique)

After 15 days again we tried to contact them. There no one will reponded.After 3 months we received a mail " your accuracy is too low and u will be receiving deatiled bill to your account.

* There is no chance of accuracy in uploading contatcs.
*IF the conatct already exist we cannot upload anything same.
They just manipulate and they will try to avoid paying you money.

They just want to cheat people who paid them..they will use our time and collection of contacts and they never pay money..

Be ware of this cheaters..............

To just dail: I[censored] are really shame of this try to solve evry one problem who ever faced by you.


Thanks & regards
Deepak.A
[protected]

hi
i called just dial 5 march 2011 for air conditioner servicing...operator connected me to rahat enterperises hadapsar [protected]....they sent some guy for servicing...he said gas is less so he did some sot ot refillin...cleaned grill with water and said it done...i asked him that ac is not doin any better and not cooling...for which he replied that keep ur ac on for 4-5 hours it will work...he charged 800 rupees for it as we had a deal on phone also...so be it...even for his 5-10 min job. but ac didnt work for keeping it on for whole night even...i called him next morning but he didnt recieve my call for 2 days on day 3 he picked from the another no. that i again took from just dial...he said he ll come and see..but again its been 5 days to see him coming...i comlained at just dial and he said to write u by mail....please do somethin about it. its my hard earned money which i just spent on ur recommendation...i would strongly suggest to remove him from ur list and i want my money back or my ac to be repaired.
regards

this was the email i wrote them but no actions is taken yet and response is also awaited from just dial..

We needed a maid and we got details of an agency named Vyshnavi Enterprises from justdial.com. We arranged to meet Mr. Subramani from Vyshnavi Enterprises who took Rs. 2000/- as advance from us for service charges. However the maid turned up only for 3 days and all subsequent calls to Mr. Subramani weren't answered.

We brought up this matter to the attention of justdial.com a number of times to alert other people who would be thinking of dealing with Vyshnavi Enterprises could read the review and choose not to do business with Vyshanvi Enterprises. However justdial.com has conveniently ignored the issue so far. This is so unfair and unprofessional of such a large service provider. justdial.com seem to be abetting with the advertisers in fleecing customers who trust justdial.com .

Dear all,

This is SIVA PRASAD from Bapatla. I joined as reseller in just dial in the month of Dec. 2010. The month Dec. I had entered around 220 data in the data maximum data (90%) is unique. But they shown me 119 data is duplicated. But I searched in site and enquired with just dial customer care. But there the same data is not available. I just asked them about it. They replied me the same data is entered by another. But this is not possible because the data is my own shop. That to I entered my new number. Nobody known my so how is it possible. The data is entered another person. So just I want who entered the data.

I got SMS from Just Dial for Business Associates on 1st of Nov 2010.
I like the concept of it so I paid Rs 3000 by credit Card on 2nd Nov 2010.
After paying 3000 Rs, I dont received any information. I got SMS confirmation of Payment of 3000 from Just dial.
From That Day I was constantly following for it, No proper information i received.
After trying on call center no they told me the person who had done my process has left the organisation and they dont have proper information.
I told them : Plz refund my money as I dont want to associate with Jsut Dial.
I send lots of mails, calls but not received and feed back.
Now they are not ready to refund my money.
It's look like fraud.
This is reason I am submitting complain against Just Dial- Mumbai.

Just dial is a fraud company. they take the money but never render the servies. there are no calls from them from last 1 mnth n people call me frm just dial for feed back. its so iriitating. once in a while i get sme mesg frm thm for a lead. but again most of them are fake calls, thy just call n no business happnd till now.

Governament should take severe action on these companies who cheat people. I warn people who want to take servies from just dial, i dont thnk it has atlest one happy customer.
Liars and cheaters.
When I gave a compalnt that i m nt receiveg leads and no business deal happned they tell me in invest more money to get services, this means the one who invets less dowent get anythg he is just cheated. and already when we r cheated why will i invest more.

I feel and regret why I have registered in just dial and wasted my money...just frauds and culprits...haunging for money