[Resolved] Koryo 32 — Worst product and worst service from big bazar

[Resolved] Koryo 32 — Worst product and worst service from big bazar

R rajumasani from Bengaluru, Karnataka

Koryo LCD 32" is worst product in the market.. had purchased on 27 Jan 2012 on clearance sale or Republic offer from Big Bazar, Bhanshankari outlet, Bangalore.. they assured delivery on 01 Feb 2012 but not delivered on time inspite of continous chasing and finally after frustration gone to Big Bazar to cancel the order, only at that stage they delivered the LCD to my house on 04.02.2012... But after Installation I find defect in picture display, when picture is stand still it looks ok, but when there a movement in picture we find pixcel defect a blur image like 3D effect... start chasing them from day 1 of installation, Big Bazar just escapes saying that Koryo centre will contact you and solve the problem.. finally after 3 days Koryo service person visited and was recommending me to take HD DTH connection, he further spolied the display of the picture by adjusting the brightness and colour, now it looks worst then CRT TV... Already the connection am using is Airtel DTH connection and not Local Cable, was suprised to here this from their service man that I have to use only the HD DTH connection, only DTH will not give clear picture, if am using local cable connection would have agreed that fault is with cable connection, its a Airtel DTH connection which was excellent on my CRT TV ... I guess Big Bazar pushing out all the defective pieces in clearance sale and after sales not ready to attend to any complaints... Still problem with my LCD TV not solved, am really frustrated with this LCD TV also service of the Koryo service centre is very poor, even they boss recommending to use HD DTH, its really funny ... Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

Dineshsinh M.Rajput

from Cuncolim, Goa

Koryo — L.C.D. display not working

I have purchase Koryo Air Conditioner for Home town Ahmedabad on 16th of April 08, after the installation LCD Display was not working, we have complained 25 to 30 times to solve the problem and visited Home town store for 3 times regarding complain but still no one is Hearing

jgdbnchaturvedi

from Pune, Maharashtra

i have purchased a KORYO AIR CONDITIONER MODEL NO.KSJ18AO35 DATE OF PURCHASED-30/06/2010 BILL NO-T23/11667 from BIG BAZZAR...which is found defectiveat at d stage of trial, when it was install and d remote was also defective as it has no button of reset and lock...d complain about it was made on 3/07/2010 on the call of ALL INDIA SERVICE NETWORK[protected] and d complain no. was noted as 242610. but the complain was not sort out then again reminder of the complain was made on d same no. as above on 10/07/2010 and d sort cuming of complain is awaited till now...after waiting response ofto 10 days i have to come resister this complain before your INDIAN CONSUMER COMPLAIN FORUM. for immediate redressel and for compansasion of he suffering with hot weather...

MR B.N CHATURVEDI {10/07/2010}
ADV HIGH CORT
[protected]

Big Bazaar / FutureBazaar / Future Retail / HomeTown Customer Care

from Mumbai, Maharashtra

Dear Customer,

Hi, I am Priya from Future Group. I apologize for the aberration in our services. Request you to write to [protected]@futuregroup.in with your full name and contact details, invoice details, details of the store you purchased the LCD from and the reference number 1964. An agent will get in touch with you over this issue.

Regards,

Priya,

Future Group Care