Koryo Complaints & Reviews

My reinstallation visit scheduled for Saturday (i.e 8th April) has not yet been attended to. In I have not yet been contacted by your technician confirming the visit. I have also complained thrice on your customer service number[protected] and twice over email. For the last 4 days now, no one is even answering the customer service number

My service request id is 633502...

I am from chennai, i bought a koryo cooker from big bazaar. The first time i put rice, it worked/cooked well. And after that, on second day, it never even turned on and never worked.
I took to bigbazaar shop and told them what happened. They gave me a new cooker.
So now, the same thing happened to my second cooker also.
The worst products i have seen so far is koryo.
I have used electric cookers all my life. But...

Hello My name is Feroz Khan nd i have bought a koryo Gyser 15 ltr on 28 dec 2016 nd i installed that Gyser from installation that is not working i called 6 jan to customer care of koryo he gave me his engeener contact mr ptakash Gupta contact´. from 6 jan he is failed to come here nd always he said i m very buzy i cant come today nd today is 18 jan . I called many time to customer care nd his engeener. My complain num is617799. Now what...

Dear Sir / Madam,
I have purchased koryo food processor from Ezone, Bhabola, Vasai dated.22/08/2015. Invoice no. 91855268. On 17th july 2016, we raised a complaint that there was smoke coming from the machine and it stop working completely... After continuous follow-up by us(no reply from them), on 16th august second technician came and took the machine and told us that within a weeks time they ll come n replace the motor... but...

Please refer to my complaint no. 600996.
6th oct was the date. And till now the issue with my Led hasn't been resolved.

On contacting customer care i was given assurance that it will be resolved.
But no response from them.
It has been more than 12 days that the co. Has dispatched the part required. But still no clue. Koryo has seriously provided me zero service with a lot of pain.
Moreover i am not...

Few days ago we received a General Setting Menu having many options right on the top of the screen. We tried to remove it but it was not responding to remote control. I also tried by restarting the tv from power board but nothing worked. After 4-5 hours it was automatically disappeared from the screen leaving behind the picture quality totally messed up, nothing is visible clearly.
We called in customer care Bangalore my 1st surprise...

We bought 3 koryo ac from koryo whenever we call for service they told for next 2 working days but after 2 days we did not get solution for next 4 days . whenever call to koryo customer care they said we are taking call to engineer but they said that number is going busy, will call you but never get call from customer care.

Very bad service from koryo service

we do not recommended to anyone buy from koryo...

I bough a koryo ac on 16/05/2015. Within 1 year the ac stopped working the compressor was at fault. Having registered the complain via 575213 no response from the company. Everytime you call them they say 10days u have to wait.
Its so hot and i cant use my ac just they are saying no parts available....

Recently i have purchased Koryo AC from eZone Marthahalli, Bangallore It was received on 11 April 2016 on Monday, since 05 days no one came to instal it, everyday they will contact and says today they are going to send person for installation. Very bad customer service... My advise not to buy such kind of products, for installation only i am facing these many issues what about if you get a problem...? i am leaving for your understanding!!br...

I buyed tv from e zone great india place and after 4 days no one came to install the tv and still waiting for any conformation when engineer visit to installation....

Dear Sir/Madam,

I am very upset to write to you again that for the second consecutive time your brand Induction is having the same problem. As you had earlier replaced me a new set but its all over the same.

I'm upset with your products... Please do the needful as as possible...

I purchase a Koryo Induction from Big Bazaar Pheonix Market City, Bangalore on 01/03/2016 but after 2 Days it is not working ... it sudenly turn off while cooking! I had given the product back to the store where I had purchase on 04/03/2016. The Associates and the Manager-Incharge took back the Induction and told me to come on Monday i.e, 7th March . I need it to be repaired or get me a new one as soon as possible. Totally disappointed with...

I had bought Korya water geyser KWHZF15Y. The product is under warranty. One of the major parts of the geyser has not been function. I had registered complaint no. 546851 with Koryo customer care 38 days back. Despite repeated assurances of calling back and that the problem will be solved, there has been zero effort from Koryo in replacing the part. Koryo has a pathetic after-sales service, I will never recommend Koryo or any other Future...

I am Quraishi an officer from Anti Corruption, New Delhi hereby to inform you that we are going to take a serious Legal Action Against Koryo and Big Bazar as the following are :- 1). I complained on 10/09/2015 at 11:10 AM and I got the request number: 545686 2). I got a call on 12 / 09 /2015 saying that the person will visit my house and took my address. 3). Even After one week there was nothing new. I called customer care and they said...

I don't Have Bill, But I have Manual booklet and geyser box, Last 18 months back I purchaged this geyser, inside tank was getting leak, I request for service, service engineer visted and he suggested to replace the tank, to replace he demand bill, this geyser I purchased from Old madrass road Big Bazar, that bill now nothing is visible. but i Have manufacturing serial on please find manufacturing date and replace the tank becouse that tank...

Dear sir/mam, Maine KORYO comp. ka food processor Big Bazar (Inderlok Metro Station, Delhi) se 25/01/2015 ko against Invoice no. 0007820 TR:37503 purchase kiya tha jiski 1 year ki warranty hai. Last month June mein iska bada jar leak karne laga aur chutni jar ki lid loose ho gayi, jiski customer care per[protected] ko complaint karne per complaint no. 535592 mila tha. Service centre se representative[protected] ko aaye, unhone...

Dear Sir

1. I Have purchased 39 inch LED T.V. from Big Bazaar, Direct mumbai Vide Bill No–/ Invoice No[protected] on date 12.09.2014. The set has three year onsite warranty. My TV set is not working properly and no display is coming .
kindly arrange your service provider at my home address.
Manoj Kr Gaur
A 56 Karni Nagar
NEAR RNRSV SCHOOL
LAL GARH
BIKANER (RAJASTHAN)...

I purchased Koryo Split AC 1.5 ton on 24th May and from Sunday i.e 21 Jun 2015 water has started dripping from indoor unit of AC we immediately made complaint to customer care of Koryo Ezone, but till today after so many follow ups i.e 24 June 2015 no technician has turned up. It is really regretting to buy Koryo Brand and seriously wanted to return the AC back. as in the start only i am facing these worst service problems. Please help...

Hi All, I had purchased a Koryo AC 1.5 Ton about 4 years back, and about a month ago the Compressor was damaged, We called the service guys for the repair, and they took the compressor saying its in warranty but some other parts will also be changed which are not under warranty (not sure which parts). The complain was registered on 10th May 2015 with complain number 532627 with a hope that this complain will be resolved within next...

It took KORYO 3 months and still the problem is not resolved. Call was logged for attending issue vide call # 526454 on 14/03/15 while engineer turned up on 25th March to check. He left saying the issue is solved. While using the machine again on 25th, there were the same probem again for which I again called up KORYO who asked me to Log a call. Seems wrong to me, because the previous compliant was closed without fully solving the issue....