Koryo Complaints & Reviews

Dear sir /madam iam purchase on 21 inch Tv on shop Big Bazar Gurgaon your product its is failed
Please Help me .

Regard

Manoj Kumar
[protected]

Dear sir /madam iam purchase on 21 inch Tv on shop Big Bazar Gurgaon your product its is failed
Please Help me .

Regard

Manoj Kumar
[protected]

FOR KORYO ELECTRONICS "YOUR COMPANY & SERVICE VERY BAD"

Dear sir /madam

I purchased 21 inch Color Tv (Koryo) on 25 January 2009 at Big Bazar, karkardooma, delhi.
your product was failed after 3-4 month. TV is failed at this time. I want to change my TV.

SK Raghav
[protected]
[protected]

bvbbbbbbb

Sir,
I was bought a 21 inch KORYO colour TV from EDM Mall, Ghaziabad vide bill no T21/31338 as on 24.1.2009 found failed with all aspect.
i was lodged a complaint no193530 but no releif and remeady from KORYO and EDM.
I would like to replace the same or refund my money.

I had purchased a Geaser(25L) in Bigbazar, they have not come and installed till now. Please provide me a customer care number of Bangalore.



Thanks & Regards
Ravi
[protected]

21 INCH TV — FAIL IN POWER SUPPLY

TV repaire regarding power supply by u on[protected] but after 2 days same problam has occured.Therefore requesting u attenend the problem as soon as possible.

koryo tv 21'' — power failure

i'm aleardy lanch a compain for koryo 21 '' Tv regarding power failure on[protected] but no response given by u r side.Pls attent the call.our complain no201273

Dear sir /madam
i purchased on 21 inch Tv on shop Big Bazar inderlok. so many times i called on your help center bt each and every thing is in vain.. no one is there to look out tv.
i made complaint on 2/9/10 and my complaint no is 253454.
The person come to me on the 18/9/10and also took away a kit from my TV. till now date no one comes to check it and fittted again..
wat i do?
Please Help me

It is very neglignece of company, after such complaint, I was dropped my view to purchase the TV.

Sunil Bhandari
M [protected]

Koryo Microwae gifted to us in the year 2008 August (friends purchased in Big Bazar, Hyderabad), but unfortunately we could not get a chance to use it till October 2010.

Brand: KORYO
Date of purchase: 2008
Model: KMC2121
Customer ID: 10/7/2010HYSC[protected]
Compaint given on October 7, 2010

We observed that the microwave is not working (power not coming) when opened for the first time. We gave a complaint to the call center ([protected]) on October 7, 2010. Service center people (From Koryo service center Attapur, Hyderbad Phone: [protected]) Haneef and Aleem ([protected]) took the microwave on October 27, 2010.

We have contacted call center for the status more than 20 times and service center for more than 30 times, but there is no response from their end.

Now the service center people are telling us that the contract between the service center and the company (Koryo) has been terminated and we need to contact some other person (Shyam Sunder) in Maredpalli, Hyderabad service center.

There is no proper response from call center, company and service center after such complaint, it is very negligence of company.

Please help me in this regard.
We fedup with KOYRO service.

Krishna
[protected]

Hi,



Please be informed that I have purchased a 32 inch. KORYO LED TV (model: KLE- 5523V11) on 15th. August 2011 (received on 18th.), and found one of its speakers are not working when installed by your representative on 20th. August.



I have logged a complaint (ticket no: 339137) on 22nd. for the same to your customer care (ph:[protected]. To my utter surprise, I have received no response till today. Speaker is not replaced and TV is making some abnormal sound. The CSR has told me that spare speaker is not available and as soon as it will be, they are going to replace it.



It has been long since, you have supplied me a defective TV. I would not prefer to compromise with the quality of my purchase. I have paid the full amount of your demand, but you have failed to supply the quality product, even you are not turning up for replacement of a mere speaker. Your customer care department says that the concern department is not responding after several requests made by them, and lastly suggested me to write this email to you.



This has been enough to me. I request you to replace the whole at once, otherwise I have to seek legal suggestion.

Regards
Amit Chauhan
Mob: 91-[protected]

Hi,

I purchase a Koryo dual sim mobile from Big Bazaar, Kothurd Pune on 6-Aug-2011 but unfortunately after 15 days one of mobile sim is not working at all.

First I called up BB, Kothud, Pune, and they gave me an address of their electronic repair centre. After searching and reaching there, they mentioned that they are not even aware that Kroyo is manufacturing mobile phones, They do servicing of other koryo electronic products.

Then I called up at the customer service desk mentioned on the mobile box, and they gave me couple of numbers in pune where I can service the mobile phone. The first phone # nobody picked up the call. But to my surprise, the second phone no was of some resident and not any service centre. The lady on the other side mentioned not to call and disturb her and that was her personal number.

Not sure if this is the kind of customer service Koryo provides what has the future in store for them?

Reuest you to either replace mu handset or give a full refund.

-Subir
[protected]

Dear friend,
Full sympathy with you, these vendors o[censored]nbranded assembled whiteline goods do, somethimes even the branded ones do.
Simply why not file a case with the consumer court send him a copy. Hope you have the proofs of the declaration that there is a manufacturing defect, and hope you have not given satisfactory letter to the company.

JAGO GRAHAK JAGO!

Best wishes
SUnil

Dear Mr. Sarkar,

This message is from HomeTown.
This complaint was closed after the replacement, on 27th Apr after you wrote to us on [protected]@home-solutions.co.in.
We have got your confirmation too.

Warm Regards,
Customer Care - Home Town.

Dear friend,

Thank you very much and also special thanks to consumercomplaints.in for providing a common platform which helps in sharing the experience. Due to low price and product details I was getting inclined towards purchashing washing Machine and television of Koryo company. But now i m not going to risk my bucks for such a company which is providing such an excellent customer support. You really tried very hard by following the repairment. About me i am sure that i will leave following and my money will be doomed.

So really thanks..

i have brought micowave oven from BIG BAZAR, RANCHI
it is not working . i made conplaint several time, but not one attended the problem till now. my phone no [protected]

koryo micro oven — stop working within warranty period

we have purchased a koryo multimate microoven model no.KMG 2111from the Kharagpur BIGBAZAR on 19/11/2008.It has a warranty period of 2 years.It stopped working on 12/10/2010.we launched a telephonic complaint on 4/11/2010 to the KORYO E-CARE All India service number.My complaint no.is 270861.Nobody attained after passing 5 days,i have dialled them again.They gave me the number of kharagpur service center which had already been closed a few months ago.Now my question is (1)Who will take the responsibility to repair the oven?(2)I have launched my complaint within warranty peiod then why should not I avail the promised service of warranty?

I have Purchased a washing machine from Big Bazaar Sangli. In spin mode it makes noise like aeroplane. Made a complaint. Then several phone calls. The service provider never says no. But never turns up.

Now the outlet of Big Bazaar in Sangli has been closed.(What else will happen if they will provide such bad quality goods and worst quality service?)

What can I do now? Will Mr. Biyani spare some time for such issues instead of writing books and boasting himself?

Otherwise People will catch him at public place. (Even Sharad Pawar was not spared)

Shyam Marathe
[protected]

hello
sir/madam
i have purchased a grill microwave oven from southxmall big bazar Kanpur, actually we have lost the complaint number of koryo and we found many problem actually we don't know how to set the temperature of oven while baking and grilling . plz solve my problem


Rakesh Kumar Gupta
[protected]

I have purchased Microwave Model No. KMC 2122, Bib Bagar, City Mall 36, Raipur (C.G.) vide bill no.Bill No. T25/12812 Bill date 08.06.2010. Since 2010 to till it is repaired from service center 4-5 times and machine still in service center from 4th April 2012.

I will not suggests any to purchase it.


Dheeraj Daud
Chhattisgarh
+[protected]

the complaint is very much true . as i am facing the same problem with my home theater. if any body reads it, dont go for koryo. my complaint 395541

I have purchased a Koryo washing machine from Big Bazar, Sahara Mall, Gurgaon two months back . After bringing home we found the drain of this machine does not work. I was promised good home service by Big Bazar therefore I lodged a complaint, no 105263 dated 30th Oct also several follow up by my personal visit to the shop. Nothing happened no one turned up. As this machine is kept at my home useless. Again i visited shop, to my surprise without giving service they canceled my above complaint. When i insisted they created another complain no 111859 dated 30 November with a promise that within 48 hours someone will visit my house and solve problem but till date 7th of Dec no one called no one visited. Do we have any law to punish such cheaters. I don't know how i will get my money if they are not interested in customer service. If possible please help.

I have also lodged a complaint for a Koryo Washing Machine a week ago but no response !
Don't buy KORYO unless you want to hit a stone wall for service.

Go to the Local Consumer Court... Warn them first and then go ahead and file a complaint...

I agree wholeheartedly! I have had a similar problem with these cheaters, wherein my washing machine stopped functioning within a couple of months of purchase and I have been following up non-stop, to no avail. Please initiate action against both Koryo and Big Bazaar!

Obviously Biz bazar is cheater.

Before buying Big Bazar says one thing ...After buying their behaviour changes . Big bazar is a very bad option for buying electronics goods .

I have also lodged a complaint for a Koryo Washing Machine a week ago but no response !
Don't buy KORYO unless you want to hit a stone wall for service.
There is very poor service and i am very sad to buy this product at that place...
[protected]..

HI All,

please let me know the price of 6.5 koryo washing machine. is it product of toshiba or any other comp?
let me know whether I hv 2 purchase this kind a washing m/c or not?


Regards
Thinker!!

Very useful input from actual users so we the potential customers have this valuable information which is not available from anywhere else. Certainly not from Koryo or Big Bazaar. I was looking around for a stainlesssteel tub automatic washing machine. I had seen several brands and Koryo was priced the lowest among comparable machines. Now I am glad I googled the issue and found this.

Thanks guys, you saved my life. I was also thinking to purchase this product but after viewing these kind of reviews, I would rather love to wash my clothes with my hands than spending this money over these cheaters.
- S

Thank you all, you saved my money. After viewing these kind of reviews I will spend money on different brands

Hi,
Can any one give me the customer care number of Koryo TV company. We are unable to auto tune the channels.The tuning option is not activated.

I have purchased a steam press from Big Bazar before -3-4 month and now press is out out of order.
There is no customer care no is their site. How Can I contact them

Thanks
Jay Kumar Singh
[protected]

CHANNELS AND TUNING OF TV LOCKED .Sir, I have purchased a 15" KORYO Flat Tv (PLATINUM) from Big Bazaar, Bhubaneswar. Due to mishandling of the remote by a baby of the neighbour 4 channels and tuning of the Tv have been locked. As I reside in Puri, it is quite impossible for me to take the Tv to BBSR. Please send instructions to unlock.

on some website they mention to press the "---" key for 9 seconds to unlock you should try it i will try it oo once i get home

Hey Guys,

Please don't buy anything from Biz Bazar except Grocery, they are big cheaters... Sells low Quality Products, they responsibilites ends once the products just steps out from their outlet... latter will not get any reply or responses from them .. Its punishment who ever buys any Electronic Products from Big Bazar... Many of my friends brought and are sufferrer...

Now many of my friends stopped visiting Big Bazar, also spreading awarness to Near and dear not to visit, if you can pls help other so that they can be saved with this fradulent showrooms...

21'' classic flatron t.v. — when i am power on my tv so that time vertical strips show on t.v. screen.

i have purchaised t.v. before six or sevan month modal- 21'' classic flatron, i have a problem since last week my problem is that when i do power on so that time strips show on the screen. and present time i am unable for wacth t.v.

i had do note compland to your dealer. after three days one tecnical person came my home he opened t.v. cabnet and do some work and said to my mother it is not ok right time i come back after two days.
but he is not come again if i called him he make some evashion.
i am puzalled . so please remove my problem .
thanks
Afaq khan

I am also facing the same problem..I bought the TV two weeks back and the power is switched off after some time

KORYO TV is the worst TV i had seen in my life.Within 1 month of purchase i called Koryo customer care 5 times...Please dont buy this TV

I am bought a TV KORYO PLATINUM 21 at big bazar. My Problem is My telivision screen colour is corner side pink. and i complaint to service centre shaker pur branch 4 time. but no responce .
so Pls solve my problem
Thanks
Sushil Kumar Gautam
[protected]

I am bought a TV KORYO PLATINUM 21 at big bazar. My Problem is My telivision screen colour is upper side blue vertical line left to right side go .I think is my money lost.plz don't buy.

i am a brougth a tv koryo 14 kdr at big bazar my problem is my television screen no display with 5 days
so that is my 5 complent is service centre no reply.

DEAR SIR

REALLY...SO MUCH OF COMPLAIN ON THE KORYO TV...

I PURCHASED IT FROM BIG BAZAAR...THE PICTURE IN IT IS BUBLING OR DANCING...AND AUTOMATIC POWER OFF...

CAN U GUIDE ME ON THIS.

twice i requested change in my TV Korya 21KSR due to bad picture quality .

I'v registered a complaint, waitin n watching.

Too much of trouble

I am also facing same problem with Sound system & DVD's USB port.
But I have one suggestion, not only for KORYO TV, for any product purchased from BIG BAZAR & within warranty,

write to : [protected]@pantaloon.com
You will surely get possitive response, even may get replacement.
I got my rot iron bed replaced by writing to this ID. The section manager himself visited my house.

I am bought a TV KORYO PLATINUM 21 at big bazar. My Problem is My REMOTE is not Work ( Remote No : PM - 402, 6IS - 20 ) Sir Please Give New Remote My Adress Follows
Pacharne Rajendra Haribhau
At Post Eknath Nagar ( Avti Kaku )
Shivneri Nivas, Kedgoan, Tal: Nagar Dist Ahmednagar.
Cell : [protected], [protected]
ID : rajuma.[protected]@gmail.com

my KORYO PLATINUM 21" TV remote is missing so i want new tv remote plize help as



thanks
Kiran

[protected]

my KORYO PLATINUM 29" TV remote is missing so i want new tv remote plize help as



thanks Avinash [protected]

I HAVE BROUGHT KORYA PLATINUM SERIES 21" ULTRA SLIM. MY PROBLEM IS THAT IS NOT SHOWING THE PICTURE, SHOWING LINES, THIS IS IIND TIME IT HAPPEN IN YEAR. I HAVE NO NUMBER OF COMPLAINT WHERE I MAKE THE COMPLAINT. MY TV IS ALSO IN GURANTEE PERIOD.

MY ADDRESS IS
MANOJ KUMAR AGGARWAL
HOUSE NO. 2667 GALI NO. 198,
TRI NAGAR, DELHI - 110 035
[protected]
[protected]

KORYO TV 21'' PLATINUM — PROBLEM IN PICTURE

Dear sir,

My Tv picture is showing like rolling on front screen with red colour only and does not showing any picture some times and then running well.

My name-Pradeep kumar sahoo
phone no.[protected]
Kapasehra boder
Mandirwale gali,
h no.517
New delhi-37

I have bought a KORYO 29 Ker Television and with in 2 a few months it is not switching on pls can any one help me

i have purchase koryo 21 inches t.v. now problem is its not showing picture coming only fully black screen...but sound perfectly all right...wat happen...help..i think so choop week...and choop is very costly..thats why i am scade..wat happen tell me plz...

i have 29"platinum KORYO TV remote has lost i want new remote where to contact .please do the needfull at the earliest
from;Hubli DT:Dharwad Karnataka -India
cell no:[protected]

Dear Sir/Madam,

With reference to the subject cited above the Koryo TV i had purchased 4 years back is now creating some unusual sound when i switch on the TV.

This makes me uncomfortable to watch the TV & switch off for some time and restart it again. But the problem continues.

Pls help me to permanently get rid of this problem .


Besides this the TV is awesome for so many years. Value for Money.

My Residence is at:-

Suryaraje S Sawant
C/O YD Gollar,
1st Floor, Plt no 80, 2nd cross, Mayur Park,
Yelakki Shettar Colony, Dharwad-580004.
Karnataka.

Ph: (0) [protected]

Pls remove my post from your site. As the matter is resolved

Hi Sandeep,

Thanks for your info on Koryo TV.

I was planning to buy Koryo TV ultra silm model from Big Bazaar.

with regards,
Subramanya

hai friends


my name is manjunath i'm a poor worker in one small shop my wife ask for a TV.So i went to BIG BAZAR in bangalora & i bought a tv in my 1st salary.after 2 months that TV starts giving problems that automatically it gets switched off then after 10 minites if i switch on the tv then it works for few minits then agen same problem.SO being an a friend i request u people not to buy the koryo products.so u will also face same problem in fuature.better u pay 1000 rs more and buy a branded company products.

thank you,

Hi

i have brought KORYO TV.

I am facing very big problem right now.Nobody can repair it what i feel i have to throw it but i am not getting any place to throw it.i dont want to spoil the place even.


Tv child lock is on i cant unlock it, in THis TV there is no option to unlock the child lock.

If any one has ans. pls mail me.


Regards
Saurav

Go to the channel which is locked and pres "---" key for few sec .. it would be unlocked, also repeat this for tune lock

I have bought koryo tv before 2 month after some tv I get problem towards this. this automaticatically closed after some time . I suggest to everyone kindly don't waste to your money to buy this tv. Kindly if some one help do need ful

Hi,

Am also a customer of KORYA TV.

There is some problem with it. Am not finding whom to complain. The numbers mentioned in the brochure doesn't work. No body takes the call.

Is a little frustrating.

Regards
Amit

I am not getting remote for koryo tv.I am following up with jeevesh electronics recommended by big bazar customer care.But those people always tells remote is not in stok.This means product support is lagging for koryo TV

I am very much agreed with the service level they have is very very worst, I have purchased a 29 inch TV in from Big Bazar Lucknow. With in month time its started showing its colors, then i have complain not working then they have exchange the TV. Again after 2 yrs completed same problem started not able to switch on the TV.

Regards,
Mohammad Tahir
[protected]

I've by mistake turned on the child lock and tune lock and misplaced the manual
so I was wondering if any can help me!!!

Regards
Shantanu

Koryo — Geyser not heating up water

my recently bought (in oct) from ezone in hyderabad has stopped working and noone picks up the phone on the customer care no provided.

Hi,

I am also a customer of KORYA TV { 14”}.

There is some problem with Tv remote . Am not finding whom to complain. The numbers mentioned in the brochure doesn't work. No body takes the call.

plz advise me if some one know addressed where to I purchase my Tv remote .

Regards
Amit

I had bought one koryo colour tv from Big Bazzar, Trivandrum. But in its menu in the screen some programme in red colour.eg-Peset, Swap Channel Select etc.Where I have to contact for service


Shaji

Geyser — not heating the water

I am using a Geyser from January 2009. For last three days(from3.11.10) it is not heating. Complain was booked to Cuttack service center. Complain No. 211. But it is not yet attended. B. D. Nath, Cuttack, Orissa. Mob: [protected]

koryo tv — TV NOT GETTING STARTED

WE BOUGHT A KORYO TV FROM BIG BAZAR ON 26TH OF JAN 2010, YESTERDAY SUDDENLY IT GOT OFF AND SINCE THE IT IS NO GETTING STARTED.

Koryo — not working properly

dear sir

my name is anil kumar prajapati i have bought a koryo microwave oven KMC2522 from BIG BAZAR (rave moti) Kanpur on 11 june 2011. but that is not working properly from first day this microwave is very poor quality they all are very cheat person they said to me it is very good quality but its not i have lost my 7000 RS. also pls do somthing for this

pls

I purchase a KORYO LCD TV on dated 09 July 2011 from big bazaar, Sahara Ganj, Lucknow, after 15 day I am facing problem, TV is switched off, I complaint to service center many times, but today is after 1and 1/2 month there is no solution. Friends, i am strongly recommend, pls dont buy Koryo product - even not in free...and also don't PURCHASE any electronics product from BIG BAZAAR, bill quality and service of big bazaar is very poor. Purchase electronics product only from authorized dealer.

Thank You

[protected]@yahoo.in

Koryo — 6 months since issues not solved

Writing this complaint on 14/SEPTEMBER/2011. The Koryo water heater which is still under warranty got repaired in last APRIL. I have registered a complaint on the same(in APRIL) with Koryo customer care and it is been **SIX MONTHS** but not yet fixed. After no response for about initial two months I been calling the customer care for every week(really on saturdays/Sundays) and every time I get the same response that "We will get back to you on Monday" but they never did. More than the issue of the water heater is not fixed, I feel cheated. These thieves/frauds should be severely punished. NEVER/EVER BUY KORYO PRODUCTS.

koryo tv — KORYO TV COMPLAINT

REF MY COMPLAINT NO.382820 DATED[protected] MY KORYO TV IS GIVING SOUND PROBLEM.THIS CANNOT BE REPAIRED BY YOUR AFTER SALES SERVICE COMPANY BECAUSE OF NON AVAILABILITY OF SOME PARTS. AFTER LOT OF REMINDERS NO ONE IS RESPONDIING PL LOOK INTO THE MATTER AS THIS KIND OF SERVICE IS GIVING BAD NAME TO THE BRAND.
REGARDS
BRKUMAR

Dear Customer,

Hi, I am Priya from Future Group. I will take up your issue with the concerned teams. Request you to write to [protected]@futuregroup.in with your contact details, details of the store you purchased the product from, the invoice details and the reference number 2307. An agent will get in touch with you once we receive your details.

Regards,
Priya,
Future Group Care

Dear Customer,

Just a reminder that we haven't received any response from your end.

Regards,
Priya,
Future Group Care

The same problem with me with same model. I launch complaint on 19 Oct. 2013 and today is 31 Oct.2013 and everyday I am calling to customer care but neither a complaint is resolved nor any technician is turned up till now. They just asking to give them one day time to resolve it since 13 days. As per my opinion KORYO has worstest service and I don't recommend anyone to buy their any product.

Rajesh
Pune, Maharashtra
complaint no. [protected] & [protected]

I want to Buy koryo lcd remote i am not getting it any where can somebody please help me because from last 1month my tv is not working please please

Hi,

Am also a customer of KORYA TV.

There is some problem with it. Am not finding whom to complain. The numbers mentioned in the brochure doesn't work. No body takes the call.

Is a little frustrating.
REGARDS,
MANJIRI PARAB

Very poor service big bazar and koryo company

I have purchased a CTV from big bazar bhubaneswar. The model is CTV29KCR. Now the tv is not working now and is asking for entry of code number. I have lost the users manual. Kindly provide the code number or please advice the solution.

Hello Kuldeep,

please post the Koryo service engineer phone number.

Thanks.

Hi,
I have taken a airtel corporate plan last 7 months back.
From the beginning I have faced problem on not able to send sms and making calls in a particular service i.e Aircel and Reliance Now Aircel.
I already put a complaint for the same and replied by customer care that it will be resolved in next 24 hours.
I followed up for 3 months but not getting the proper response, then I ask for quiting from this service then they start torturing me calling every two hours saying hello sir we have rectified and Is it working fine Now ?
I fade up with their calls and told them sorry boss don't call me again I am very sorry I will drop airtel service.It was in the middle of May 2009.
Still I am using the same no. Now they never ask for resolution nor any reply.
I am very tortured by this sevice.

Kindly help
Kishor|Bangalore
Email :[protected]@gmail.com

airtel is not caring there old customer
COMPANY WAS NOT ABLE TO SHIFT MY PHONE AND THEY ARE DEMANDING MONEY FOR THAT

41642844 was phone they have not shifted to my new location and they are sending bill and even they are charging sevice charge also .It is reallyt shamefull company should windup fro INDIA

Our Koryo tv stopped working one fine day ; we called up the customer care, raised a ticket .. a guy named Rahul from the Koryo Service Centre came to our house, took the tv, came back after 2 whole weeks claiming to have repaired it ; he took 400 rs and disappeared ; needless to say, the tv had not been repaired !! We called him up again, he came again, took the PCB and disappeared again . This happened in the month of March, this is May ; neither is there any sign of Rahul nor is there any sign of the PCB ; during this period we have called him up 98765 times .. each time he picked up the phone, each time he said that he will get back in 2 days ; needless to say, he never got back . today when i called Rahul for the 98766th time, he said that he is no longer working on that 'job' and that we shud call up the service centre !! This, in short, is the condition of Koryo Service centre !!!

I have ordered a saree on yebhi.com in the price of Rs. 2040.I have received the conformation email from the website.But Next day they canceled my order and the price of the saree was increased Rs. 2040 to Rs. 19580.

I have sent them email regarding but they are not replying.
Should i claim under cyber law.

Gaurav Kumar
a2z.[protected]@gmail

I think Koryo Appliances and it's service center are worst. I had purchased a microwave and stopped working in 3 months. I complained to customer care and one guy came and said that PCB is not working. It has to be replaced. I am calling them for last 2 months but there are no any answer. I have been fade up of koryo.

I would suggest to other customer that never buy any product of Koryo.

Regards,

Sanjeev
singhsk.[protected]@gmail.com

Air Conditioner — ac fited but not working

i have purchased air conditioner of samsung comapny 1.6 ton on 26/5/08 from louts indore but i have done at least 5 to 6 time complain but there is no any result so plz do this as soon as possible if problem will not solved then i have to take some legal action
thank you
heralal jhanjhari
[protected]
[protected]

Hi

I have purchased koryo spilt AC from Big Bazaar but after few days it has stopped working now its been 20 days no one has turned up and they are continuously giving excuse that spares have not been received customer care is not helping even i had discussion with Service Head he assured me that it would be repaired but as of now it is not been repaired nor replaced.

It is a harassment I am thinking of moving to consumer forum.

Thanks and Regards,
Siddharth

about servicing AC.

i m looking forward to buy the koryo ac bt i m nt able to decide on it because its not the well knwn brand, can anyone suggest and tell me abt its configurations.

SAME IS THE CASE WITH US.
BIG BAZAAR HAS A TENDENCY TO FRAUD WITH PEOPLE AND THEIR SERVICE PEOPLE AFTER INSTALLATION DEMAND FOR RS. 1500 AND CHARGED US RS. 600 + 100 FOR OTHER PARTS.

WHY IS BIG BAZZAR FOOLING WITH EVERYBODY S SENTIMENTS AND IS CONSUMER FORUM TAKING AN ACTION AGAINST THIS OR SIMPLY RECEIVING COMPLAINTS.??????????????????????

i had lodged complaint on 14th april and complaint no. was 143362 even after esclating this to every one still no action taken and service center people make us fool.
if in next 24 hrs. my problem will not resolved i will definately file a case against the company and also ask for compesation for mental herrasement.

PURCHASED 1.5t ac from big bazar patia bhubaneswer on14.03.2008 vide memo no T21/21529.installed on16.03.2008.during installation total gas leaked.refilled on18.03.2008 partially.after so many calls somebody attended.one pcb have been damaged since 10 months ago.the service agent is telling after receipt of the part all pending work will be done.please verify and give feedback.tel no [protected].

i hv purchase 0.80 tn split ac from big bazzar but i need more ac

koryo A.c. 0.8 ton — diffective A.c. sale,

Dear sir, I purchage a koryo A.c. 0.8 ton. date 2/5/2009.A.c was delevered me on9/5/2009.installetion doing on12/5/2009.on installetion time tachnician say the A.c. is difective.I camplain to
the store.
Sir, aaj 18 din ke bad store se muze kaha gaya ki apka A.c returne le lenge.par shart ki uska packing box lakar do.parntu sir main 10 din bad box kaha dhundhane jayu.sir maine A.c. lagane ke liye liya tha ret. karne ke liye to nahi...so main box safty se rakhhunga?
Ab in logo ne A.c. ret. lene se mana kar diya or kaha ki uska jo bhi folt hai vo 8/10 din me thik karke A.c vaps laga denge.
Sir, ab aap hi bataye main A.c. barsat me kuyu lagayu.jabki maine booking18 din pahle karvaya tha.or abhi bhi ye 8/10 din me lag jaye uski kaya garenty????
Detail of bill
Home solution retail(India) limited
sale office-Ht bazaar-surat-Amit corporation]
c/o big bazaar
cross way-2 near old sardar market surat 395003 Tel:[protected]
invoice no.[protected] Date-9/5/2009
order no.[protected] date-2/5/2009
Please sir ...ab aap hi kuchh kare.
Thanks
Inder kumar suthar

I have bought one 29" CTV of Koryo. Its remote was broken. Company people say they do not have with them. Where to get that remote.

I have bought Koryo 0.8T Split AC from Big Bazar vide their Cash Memo No. T42/43/56 dat. 25.03.3009. It worked satisfactorily only for few days. Of-late the AC makes noise. Phone numbers of their so called service centres at Vikhroli & Borivli are not valid or only ringing. It is high time to take action against supplier of such faulty consumer product for which consumer is penalised and after sales services are not within easy reach.

SAME IS HAPPEND WITH ME THE SERVICE WAS PATHETIC AND BIG BAZAR SALES PEOPLE MAKING ME FOUL THEY ASK ME LAST ONE YEAR THERE IS NO COPLAINT BUT I BOUGHT A.C 0.8 TON ON 19 MAY 2008 I LOGED A COMPLAINT FOR INSTALATION BUT NO BUDY IS COMING FOR INSTALATION AFTER 5 DAYS I INSTALL MY A.C FROM OTHER SOURSES SINSE I BOUGHT MY A.C STILL A.C. IS NOT WORKING I LOGED COMPLAINT ON 04/06/2009 THE COMPLAINT NUMBER IS 155670 THEY PEOPLE ASKING ME YOUR AC WILL REPAIR WITHIN 48 HOURS BUT TILL DATE NO BUDY WAS COME
I REQUEST TO ALL OF YOU THINK BEFORE PURCHASE ANY PRODUCT FROM KORYO COMPONY SERVICE WAS VERY BAD KWALITY WAS VERY BAD I NEVER EVER SUGESS ANY ONE TO PURCHASE ANY PRODUCT FROM KORYO..

Sir,

I have purchase a AC three month before but its not working condition since 20.07.2009. In this regarding I have lodge a complaint for the coustmer care by phone but no any responce. So I again lodge a compliant 25.07.2009 and my compliant No. 167432 but again no any responce. I totely mantly disturb in this regard. So I again requested you may please be repair my AC urgently basis becouse I suffring lots of problum from heat.

koryo 1ton ac — regarding services of ac

last two days there is continuous liquage of water from ac
so please send your service person urgently on this address
34/341,Ekta nager, Mahavir Nager, New Link Road, opp Bharat petrol pump.
kandiwali(w).mumbai-400067
contact number[protected]/28687106.

DEAR SIR,

I have purchased a koryo 1.5 ton ac from big bazar dhanbad bill no T43/10168 on 21 may 2009.
but the compresser started giving problem 1 month earlier. i lodged a complaint both in big bazar
and made this problem clear to the koryo service centre dhanbad. I even called the service centre
DHANBAD sevral times but as such received no response, and the person attending the call was
rude to talk.we are facing a lot of disturbance due to this inconvinience.sir its a matter of faith and
now we are begining to loose that.

so sir, I request u to kindly see to this as I will be highly obliged to u.

Please dont go for Koryo. It is such a useless brand which you con't imagine. Some forum or Govt should intervine and close the company immediately.

Now icici has joined hand to cheat and fool people along with bigbazzar, they promote their product, hich says nothing about parts, accessory, installation, and when complaint both icici and bigbazzar take their hands up, leaving customer, no where to complaint, as they jointly take part is payment. Several offer and discount card size banner are flouting on icici, but if you go to cart, some time nothing actually shows, what offer banner may be claiming, like tata photon plus claims free laptop bag, nothing such comes when u try upto pay on tata photon site. Similarly at bigbazzar, icici gives some code for discount, first it comes on a popup page, which is actually banned by consumer affairs, any offer must be fully and easily available and readable, secondly even those coupon, some time don't reduce price. And if you claim the discount, both icici and bigbazzar, takes hand up, saying discount cannot be credited back to buyers icici account, as order is already given, without discount. such non sense arguments and illegal practice or misleading advertisements are being used to cheat and fool customers.

Thank you, I was about to purchase the same .8 ton split, I will make sure I take it in writing from them incase they dont install for free! or maye look at other options !

I believe everybody writes in forums like this only till the date they are into problem. Once the problem is solved nobody cares to write a single line.

I am using Koryo Room Heater Agni Model 2000W for last 3 winters and its running very nice.

I am using Koryo ConvectionMicrowave Oven which is being used regularly for 2 yrs and, may be more than anyone in our society of 300 flats and its running perfectly.

I have purhcased One Vaccum cleaner last yeat february and running very good now.

Now this tim I have purchased 1 ton 2 star window AC and it was delivered at 1 hour late than what promised and installed one hour befor what promised. I hope to have no problem on this account.

My suggestion is that if you want to buy any product just visit nearesr sevrice centre first. If you see many people coming wiht problems and say about the problem is not getting solved then dont take the product. There is a service center in my city and i am happy with that I need not to complain till date.

Hi,
I'm planning to buy a 0.8 ton Koryo split ac at Bigbazzar, hyderabad, they are giving offer with 0% processing and no down payment and we have to pay with in 8 EMIs. and cost is around Rs. 12000.00
0.8 ton Koryo split as is running successfully? after buying any problems are coming? please give me advice for this product.

ashwin

I was about to purchase the 'koryo' 1 ton split a/c from big bazaar today but i have changed my mind now particularly after reading so many complaints about the product and about big bazaar staffers in general, about their indifference in picking up their incoming calls and rudely saying 'yes' ?!

all the complainants should go to consumer forum and make the company making koryo realise their follies and not to cheat indians and make their claims payable good or replace or refund their money. foreigners coming into our country introduce faulty and third grade products rejected by the developed world and the company is dumping the dump upon us.

not only koryo, we should become smart to dumping and wrong advertisements by the local companies stocking the dump.

i want to know whether i shud buy a .8 ton koryo window ac from big bazaar. i hav to use my discount coupons
please advice me at the earliest

dont buy an ac!!! dats d best thing!!
buy an environmentally friendly cooler!! :)
Either the climate change or we change!

my air conditioner is not working which was purchased on 20-may-2008.
item code[protected]
brand- Koryo
model- KWM09AA 0.8 ton AC



kindly take quick action and response me on my contact no.
contact no.- [protected]
flat no.65, MIG, sector-14, pkt-B
Dwarka
New Delhi-75

do not buy koryo AC only as they are cheap. you will be in trouble unitill you throw the scrap

Hi,

I have purchased koryo 1.5 ton Windows AC from Big Bazaar end of July' 09. Its worked very good 3 months but after winter when we switched on in this season, it has stopped working. Now its been 25 days they have opend the AC from windos in pick summer and they are continuously giving excuse that spares have not been received. customer care is not helping even i had discussion with Service Head Mr.Sanjeev Singh and he assured me that it would be repaired but as of now it is not been repaired nor replaced.

It is a harassment and I am thinking of moving to consumer forum.

I was suppose to buy an ac for my kids, i have seen an advertisement in News paper about koryo company and big bazar, after seeing your website, i have decided not to buy from koryo company and anything esp. electronic products from big bazar.Thanks for the fair view of customer.

sudhir

I was thinkin of buyin a split ac from koryo. but lukin at d no of complaints i think i'd stick to LG or other trusted brands although dey myt b more xpensive.
Bt i guess they r much prompt n clear abt installation n service

Koryo Split AC 1.5T — AC not Installed

I have purchased a Korya 1.5T Split AC on 10 April 2010 from BIG Bazar, they have delivered the AC on 11th April 2010 with a promise to get it installed for free in next 48 hours, their service guys have called up for installation on 13th April 2010 at 14.00 hours but nobody turned up on that days.

When i enquired on 14th April 2010 on [protected] service helpline, i was informed that the installation request has been lodged on 14th April 2010 and it would be installed within next 48 hours.

Nobody is bothered to expedite the matters either at Big Bazar Ameerpet Hyderabad or at their service center.

I guess i have made a mistake by opting for Korya which has such a pathetic service, despite having lots of other option to choose from.

0.8 Ton Split AC — A/c Not working properly

0.8 Ton Split AC of Koryo made from big Bazaar My Cust ID is CL246007,
I already make wriiten complaint in big bazaar 6 days before, but till not any reponce from them........

many times we have request to athorised service provider in delhi for serving of my ac. but he is not doing the same kindly help us.


regards
anup srivastava
332-c s.k. 1
sector -93, noida

M- [protected]/[protected]
[protected]@yahoo.co.in

Thanks everyone. I was about to buy the 0.8 ton koryo split AC. After reading so many complain I change my mind. I will not buy this product and and I will go for some other brand. Thanks for sharing your complains to everyone

I am in process of buying 1.5ton AC, cost around 18999 in easy 8 installments. After reading so many complaints am in a fix whether to go ahead????... is KORYO such a poor brand!!! I could only read one apprecitation in the list of complaints. Pls advised if anyone else is happy with the brand!!! Thanks a ton

I had purchase a 1 ton ac of Koryo Company, from big bazaar 25days back, since I had purchased it I am getting trouble, its not cooling, I had complaint it many times, service centre people come after a week when i had complaint, and he didn't know whats wrong with this ac, he suggested me that return it to big bazaar, he says its very normal thing that koryo company acs doesn't work properly, I also went to big bazaar to return it they said toady our manager is not here come tomorrow, i am Still sitting in hot and my AC that i purchased that is just like a showcase picture for make my office hot in hot days, that was bad day on that day I desiced to buy this, I suggested to everybody Plzzzzzzzzzzzzzzzzzzzzzzzzzzzzz never buy Koryo electronics in this life

I purchased split ac 1.5t last year from big bazar raipur they installed free of cost. it wasrunning without problem since last one year now a days i am facing cooling problem.idon't know to whom iwill contact and get rectified.aktiwari

10 days of buying the a/c. .8 ton split. The valves have leaked. Made complaints and no one turned up. Sheer waste of money. I have blocked all payments to them. Best is if you want to buy a Koryo A/c. no problem, buy it in installments and then make up your mind that you have to stop all their payments and those payments will go to local technicians to fix your a/c.

i was about to go to buy a koryo ac.but after reading all these complaints i will not go to buy it.Moreover pl approach consumer court against bigbazaar first and then take koryo owners to court.Get together and let these people know that they cannot fool around. try to give more of this in newspapers where these companies advertise and fool people.

i plot to buy this product but after seeing thes many complaints, i ll buy someothr com product instead koryo...

Dear All
understand on thing quality comes for a price we Indians never understand this .we always want to by cheap and discounted products which lands us in trouble after some so you guys purchased ac and the money you invested got wasted also in my opinion these all big brands make fool of customers i[censored] have visited some small ac shop they would have guided you with good brand brands like koryo are cheap chinese brands in which the retail stores also make good margins as the branded and quality products do not offer them good margins as compare to these koryo type cheap brands

this company, whose marketing is being done, by Big bazar, is a BIG fraud (true to its name of BIG bazar) & BIG BAZAR PROMISES FREE INSTALATION of split ac, but if instalation is outside the muncipal limits of Ambala, then a charge of rs 2.50 per km is to be paid by the customer.but in reality they charged rs 1200/= plus the km charge.then even, no after sale service is provided by the company.for last 10 days or so, all requests made to the koryo agent in Ambala have fallen on deaf ears .a
dr ajit k sethi

I have purchased koryo spilt AC 1.5 ton from E ZONE, Gurgaon, And within four months compressor is not working, Since 15 days no one has turned up and they are continuously giving excuse that spares have not been received customer care is not helping even i had discussion with Service Head ( Sanjeev Singh - Banglore ) he assured me that it would be repaired but as of now it is not been repaired nor replaced. Today i came to know that Sanjeev singh has resigned.
Today again i have spoken to another head of service department Mr. Ajay sharma and no clue as yet whether they are able to fix the compressor or can change the AC.

As a customer i would say, Its better to buy another brand instead of KORYO... Totally disturbing and frustrating.
In Delhi, Gurgaon summer season is on peak and think the role of AC ---- is not working...

Rajesh Kumar.
complain no - 243626.

kindly contact me as soon as posibele
i have koryo microwave bt due to some proble my microwave is not working.
My mobile num is [protected], [protected]
Vishal Gulati

HI. I PURCHASED YOUR A.C. FROM BIG BAZAR, future value retail ltd. SUBHASH PLACE . BUT ITS CREATE PROBLEM OF SOUND AND I INSTALLED THAT BECOZ.. OFF MY MOTHER ILLNESS . SHE WAS ADMITTED IN HOSPITAL FOR AROUND 20 DAYS BUT YOUR A.C. DOESN"T GAVE US SATISFACTION I MADE SOO MANY COMPLAIN IN YOUR CUSTOMER CARE BUT NO RESPONSE FROM THEM . SOME OFF THE CUSTOMER CARE PERSON ARE - AJAY SHARMA { [protected] } AND PANDEY JI { [protected] } AND MY LAST COMPLAIN NO.IS - 262320 ON[protected] .. MY BILL NO. - 28/2491 AND ITEM NO. - KS109ABN2S SOO PLZ, , .CONCERN ON MY TOPIC OTHERWISE I WILL COMPLAIN IN THE CONSUMER COURT OF YOU...MY PHONE NO.- [protected]

PLease Please Please do not buy products from EZONE, specially Koryo A/c. We purchased A/c after seeing the advertisement of free installation which is now being discarded by the Service people. Buying goods from such cheap people will affect us. Its much better to buy products from the local electronic goods shop, at least we know the land beneath.

I am so helpless anf feels like so very cheated. Never expect a Biyani will do such an act. Shame on him and his company.

Koryo Microwae gifted to us in the year 2008 August (friends purchased in Big Bazar, Hyderabad), but unfortunately we could not get a chance to use it till October 2010.

Brand: KORYO
Date of purchase: 2008
Model: KMC2121
Customer ID: 10/7/2010HYSC[protected]
Compaint given on October 7, 2010

We observed that the microwave is not working (power not coming) when opened for the first time. We gave a complaint to the call center ([protected]) on October 7, 2010. Service center people (From Koryo service center Attapur, Hyderbad Phone: [protected]) Haneef and Aleem ([protected]) took the microwave on October 27, 2010.

We have contacted call center for the status more than 20 times and service center for more than 30 times, but there is no response from their end.

Now the service center people are telling us that the contract between the service center and the company (Koryo) has been terminated and we need to contact some other person (Shyam Sunder) in Maredpalli, Hyderabad service center.

There is no proper response from call center, company and service center after such complaint, it is very negligence of company.

Please help me in this regard.
We fedup with KOYRO service.

Krishna
[protected]

Hi,

I want to purchase a AC of this brand but as I read the comments given above by consumers I am in the stage of delima that I should purchase or not.

As per the above feedback it is not good to purchase Koryo brand AC.

Regards,

Lalit Rathore

This is an honest Advise to everyone who is planning to buy Koryo AC. I bought 1.5 Ton Koryo AC from Big Bazaar. It stopped working after 6 months. Their service center people are bloody suckers... They don't have trained people. 4 times they sent executive to my place who worked on to rectify the problem and has damaged complete paint of my room wall. Still problem not solved and now i have been asked to pay Rs 3000 for the part which got damaged because of their multiple installation & De-installation..
Nobody seems to be bothered. I call on their customer care daily. No reply received on multiple mails sent. They have taken some parts of the AC saying they will rectify at their work shop. Now nobody is turning up and i cant get the work done from outside also due to no parts inside the AC. All are advised not to go for saving few thousands as you will be ending up paying more in the coming time.

buying koryo product is the worst decision we ever took. To save Rs 2000, we bought huge headache. Anyone, who is reading this be aware and buy any other AC like Godrej/Samsung/Blue Star but not koryo. The only sell, no service.

Never Koryo products. They only sell the waste products here in India..no service at all. Buy Godrej/Samsung/Bluestar not Koryo.

We purchased huge headache to save Rs 2000.

Dear all friends,
I am Also suffering with koryo services. i have also Koryo ac and it is faulty from last 25th sept'11. i logged the complaint in customer care and get the compleint No. and as per committement from Koryo, Complaint should be attand in 48Hrs. Now 72 hrs has been compleint but still not getting any responce from Koryo service center.Hope time will comes when Koryo provide the serivces. As per my suggetion, Please do not buy this manufucture products otherwise same problems will be wear after buyng.

i had purchased Koryo split AC 1.0 Ton from Big Bazar, Gaurav Path, Dumas Road, Surat on 28th April, 2012. After 15th May, 2012 it has stopped working. Technician of the Koryo company visited after a week and informed that there is a problem in the Compressor and accordingly he has informed in the company and I was reverted back that the Compressor will be replaced in few days. In the mean time the said follow up was taken up paralley with Big Bazar, Gaurav Path, Dumas Road, Surat and they were just assuring me that the same will be replaced soon. Then on 7th June, 2012 I had received a phone call from Mr. Girish of Koyo Company from Ahmedabad stating that the Compressor of your Split AC shall be replace by 11th June, 2012. Today i.e. 14th Jun e, 2012 the compressor of the Split AC has not been replaced and again follow up was taken with Big Bazar, Surat on 13th June, 2012 wherein Mr. Mehul Purchase Manager of Big Bazar, Surat stated that you are approaching at the worng place. Our duty is to sell the material and for any kind of compalints pertaining to AC have to contact with Koryo dealer to resolve the issue. On 14th June, 2012 I was informed that one technician from the service centre of Koryo will come and take away the Compressor but while writing this matter it is now 18.20 Hrs. nobody has turned up till now. No god knows when the techniciaisn will come and taken away the compressor and when the new compressor will be replace with my 1.0 ton split AC of Koryo make. It is to mention herethat Big Bazar is beahving like a commission agent only. When we go to purchase any new product from them thay are assuring us for providing us the best services. The result is in front o[censored]s. Appropriate action shall be taken against the Big Bazar as well as service provider to smotth and coordial relation between the seller and purchase. Better not to purchase such products from where we dont get appropriate and timely services which are required and are much important from the customer point of view.

DEAR ALL,

I HAVE PURCHASED A SPLIT AIR CONDITIONER OF KORYO FROM BIG BAZAR ON[protected].
(RECEIPT NO.0003953, MODEL NO.KSI09A03S).IT'S BLOWER NOT WORKING PROPERLY. I MADE MANY COMPLAINTS TO ITS CUSTOMER CARE BUT GOT NO RESPONSE FROM THEIR SIDE.I AM FEELING CHEATED BY THE COMPANY.

CAN ANY PROVIDE E-MAIL IDS OF KORYO'S SERVICE HEAD, CEO OR MD.

-LOKESH MITTAL
DIST:PANIPAT (HARYANA)-132101
PH.[protected]
E-MAIL: [protected]@rediffmail.com

aggarwal service centre — split air conditioner

maira naam hashim aur mainai just dial se no no liyai aggarwal service centre ka aur mainai call kiya saturday ko larka aya aur bolla ki gas kam hai mai nai bol ki ok gas dal do usnai charge bataya 1800 mainai kha ok dalo gas gas dali phir bhi ac cooloing nahi kar ra hai aur compersor mai ice jama ho rahai aur wo mai mara phone bhi pick nahi kar ra hai no hai [protected] plz help me

hashim
[protected].[protected]

I purchased 1.5 ton split air conditioner of Koryo company from the big bazaar Bharuch on 05th may'13.Vide bill no. 0021209. I was told that the installation was free. Therefore, I opted for split A.C.. However, on 8th, my people from the service centre call me to install the A.C. and asked for Rs. 1000/- as installation charges+250 Rs for Frame(recording available ). I told Big bazaar that I didn't need A.C if this is the way they fool around people to buy products.

Again, I received a call from the big bazaar to pay Rs. 750/- for Frame & installation is free. When asked for frame bill, they said that they not provided the bill.


In this scam, all people of big bazaar bharuch & HO Ahmadabad involved .


Jaisingh

Dear Jai,

Hi, I am Priya from Future Group. Kindly accept my sincere apologies for the inconvenience you had to face. I request you to write back to me along with your contact details and reference ID-11138 at [protected]@futuregroup.in.I will get back to you soon.

Regards,
Priya.
Future Group Care.

Dear Jai,

Just a reminder that we have not received any response from your end.

Regards,
Priya.
Future Group Care.

It is the worst product that one can even think of buying. Do not even think about it. The company only sells the product, there after nothing. No installation, no warranty/ after sales service...they do not even respond to your calls. It looks like I have been made a fool of!!! Apparantly the company is here with the product only as a one time sale as any one who buys this product will nither come back to this brand nor will he permit his near or dear ones to even come near it.

The company customer service is unconcerned everytime I call their Customer Service personnel . I would discourage everybody from buying Koryo ACs.

I got the AC last year in june2012. since the day i hv bought it never worked. the very next month of buying i calld cstmr care to gt it installed as i was told from BIG BAZAR tht installation will be free.but on the call i got to knw that they will be charging 1000+600. fr installation and several other things. i asked them let me get in touch with Big bazar and then decide wat to do. I gone ahead and checked with big bazar but as per them steplizer was free. we need to pay insatallation charges and there might be some communication gap. i agreed and and gt the ac installed. but somehow as i gtot it installed in august. i couldnt use it much after installation. this year when we started using it. the very first day. the water leakage problem started and calld cstmr care to get it solved bt. as per them . they dnt hv ny record with them that we got ac installed by them, they will nt be able to fix that fr us. after proving everything thing tht we got it installed by them.they sent an engineer. after 1 month of logging a complaint. though engineer was not sent by them on their own, it was sent after several chase up . mean while they gave me so called lady's no# whose name is MISS JYOTI(who takes care of delhi customers and engineers. who no#[protected]. ) tried callng her like 100 times. she never received the call. again called cstmr service. and gave them disclaimer if they can gt it fixed in next two days its fine. otherwise they cn take their ac back, eventhough then engineer came after 5 days. for three hours problem got sorted but again it occured. i loogged the complaint again as same problem n for general service and swings making noise in ac. in june again. nobody turned up. after 15 days i called the same engineer who came to my place for first service. he told we need to speak to MISS jyoti who never receive your call.i calld cstmr service. most of the time nobody takesthe call there as well.bt somehow i manged to speak to some of koryo agents who always want to telll the story from starting coz everytime there will be new rep. and asked to make me speak to supervisor MISS ANITA. spoke to me. who doesnt even have manners how to talk to customer and said will gt bak to us after checking wat cn be dn. nobody calld entire week. i calld bak.agin gave disclaimer. engineer came after 2 days. gt only water leakage problem fixed. eventhough i logged two another problems as well to which he said he will cm in next two to three days. no call nobody turned fr 5 days . i called bak jyoti who never received my call n then on callng cstmr service. spoke to anita. who was nt ready to accept tht i logged two compalints . she mentioned thre was only water leakage problem which hasd been fixed and nw no problem will be covered in warranty as your warranty has been xpired and disconnected call, .its pathetic customer care service. would request anyone to buy specially koryo split ac.this the worst service i came acrooss.
.
if anyone from koryo is reading . kindly take action or update

Dear Anchal,

We have received your complaint and our team is looking into it. We assure you that a suitable resolution will be provided to you. I request your patience and cooperation in the interim.

Regards,
Priya
Future Group Care

Hi priya.
thanx for replying. but i want now is either repalcement or refund . coz since last year. i hv nt used this AC. and i really regret spending money. kindly calll and discuss ASAP.

Too many conmen around cheating people. Theres a shop owned by one Dinesh at Ebay advertising Sony TV for North East states, charging extra for transportation charges and not sendung them. Customers are harassed because though Ebay has its buyers protection system, so much time and resources is consumed.In my case money for both TV and courier charges(pre paid) were paid on 16th April and till date item is still untraceable and couriers site shows CN no provided by seller and invalid and untrackable. Thes ller has been keeping silent as well as Ebay. In such cases a police FIR needs to be filed.

Dear Customer(User123_12),

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3902n_aaaq) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team