[Resolved]  Kyazoonga — Refund of Cancelled tickets amount

Kyazoonga — Refund of Tickets

Dear Sir / Madam,

for the rfund of Match ticket for INdia-Australia 7th ODI in Mumbai which was washed off becasue of rain, i have followed up with Kyazoonga multiple times.

There was a statement from MCA in Nov stating that the ticket fee would be refunded. Kyzoonga used to say that they are awaiting on the process of how the refund will be made. This statement continued for 1.5 months

Today when i called up Kyazoonga, they informed me that the refund happended directly by MSA in the last week of December and there is no refund now and Kyazoonga is not involved.

Kyazoonga — No Merchandise, No Refund, No response

I had ordered one merchandise,CWC Phone Charm Bal, with respect to Cricket world cup 2011 on Feb 02, 2011 from their website using net banking worth Rs 300.00 . I did not receive any goods, neither a refund. The amount has already been paid using my net banking.. Tried calling the Company but nobody picks the phone. Even written many email reminders, but no response.

Please kinldy help in this regard.

Yes they are fraud because i have booked 4 tickets too and the show got cancelled but till today i am still waiting for the refund but kyazoonga is shameless and even not giving me any reply when i contact them.
Puneet Kapoor
[protected]

I had purchased 2 tickets for Bryan Adams Delhi concert for INR 4300, the show was cancelled.

But I have not received any emails from Kyazoonga regarding refund of tickets purchased for Bryan Adams concert in Delhi.

On the other hand, they emailed me for, first confirmation of sale of tickets, second for venue pickup of tickets and third for cancellation of concert and how the refund process will be announced. But there has been no email announcing the refund process.

Since I was out of town, I did not visit their website everyday, but I do check my emails everyday and night. When no email was sent, I visited their website. It said I have to fill an application form, and the forms were available for just a week from Feb 24-March 2.

I called their call center, which is always engaged and written email to the customer service, even threatening them of consumer court.

No website asks to fill application form for refund, IRCTC, Yatra, MakeMyTrip, BookMyShow etc.. all of them have got automatic refund process. Also, Kyazoonga never asked for so many documents while selling the tickets. And now just one outlet for entire NCR to get refund, when they had so many outlets for selling tickets? Their intentions are surely not right.

Google "Kyazoonga refund", and you will find hundreds of complains against them, not just for concert, but prior to that, and now during world cup tickets. The website is a fraud. People must be prevented from such fraud.

Since I have not received any service or product, promised by Kyazoonga, this kind of attitude is cheating and violation of consumer rights and probably IT laws.

If we, the consumers unite against this and fight our case, we can put an end to such frauds. Please show support if you are with me.



Consumer unit against Kyazoonga for not refunding cancelled tickets

I would like to group everyone having refund problems with Kyazoongha, Together all we can take the case to the consumer court and make it go public through various media - and also if any lawyers or experts could advice the legal procedures to proceed to claim refunds - comments welcomed asa[.

Kyazoonga — non refund of Bryan Adams show tickets

I had purchased 40 tickets for the Bryan Adams show worth rs. 85000/- as the show got cancelled, the money was supposed to be refunded. i had submitted the online application on 28th Feb but till today i have not received any refund. No one picks up the phone or replies back to the email.

The office address at Delhi does not even have a kyazoonga board. The staff there including the so called CEO Neetu Bhatia are all people with no professionalism. an absolute;y rude staff with a zero customer service attitude.

when i went to their office and met Neetu, she said she had no obligation to answer the phone calls or reply to my mails. the situation went out of control and i had to call the police to register a complaint.

I just want to make others aware that this is a fraud site and one should not do any transactions on this website.

KYAZOONGA--an extremely UNPROFESSIONAL/ Pathetic and a FRAUD website.

I missed their timeline for refund application. What is going to happen with my money [Rs 6000/- for three tickets??

Kyazoonga — refund for cancelled bryan adams show

kyazoonga has so far netiher refunded nor replied to my many mails regarding refund of my money for cancelled ticket of bryan adams show dated for 15th feb 2011.

Hi guys,

I too got fleeced by these guys at Kyazoonga, but am taking action and would need your help in making this slightly bigger. It just takes 10 min. of your online time, so just go through this.

http://www.consumerdaddy.com/ProductComplaintList.aspx?ID=5897&Mode=U

ConsumerDaddy is a website which resolves customer complains free of cost - you just need to register (for free) and update your complaint. I have done and I'm sure if you all also update your details/ info here, then there is a chance that there would be some pressure on these kyazzonga ppl.

No point in letting it go - this is the best way to get back at them. and it doesnt even take a lot of our time.

hope this helps, let me know in case you need any further help. Best wishes,

Manmeet
manmeet.[protected]@gmail.com

In case the link doesnt work, go to the consumer daddy website and search for Kyazoonga - you'd get it.

Hi guys,

I too got fleeced by these guys at Kyazoonga, but am taking action and would need your help in making this slightly bigger. It just takes 10 min. of your online time, so just go through this.

http://www.consumerdaddy.com/ProductComplaintList.aspx?ID=5897&Mode=U
<in case the link doesnt open, just search out for Kyazoonga on the consumerdaddy.com home page, you'd get it>

ConsumerDaddy is a website which resolves customer complains free of cost - you just need to register (for free) and update your complaint. I have done and I'm sure if you all also update your details/ info here, then there is a chance that there would be some pressure on these kyazzonga ppl.

No point in letting it go - this is the best way to get back at them. and it doesnt even take a lot of our time.

hope this helps, let me know in case you need any further help. Best wishes,

Manmeet
manmeet.[protected]@gmail.com

Hi guys,

I too got fleeced by these guys at Kyazoonga, but am taking action and would need your help in making this slightly bigger. It just takes 10 min. of your online time, so just go through this.

http://www.consumerdaddy.com/ProductComplaintList.aspx?ID=5897&Mode=U
<in case the link doesnt open, just search out for Kyazoonga on the consumerdaddy.com home page, you'd get it>

ConsumerDaddy is a website which resolves customer complains free of cost - you just need to register (for free) and update your complaint. I have done and I'm sure if you all also update your details/ info here, then there is a chance that there would be some pressure on these kyazzonga ppl.

No point in letting it go - this is the best way to get back at them. and it doesnt even take a lot of our time.

hope this helps, let me know in case you need any further help. Best wishes,

Manmeet
manmeet.[protected]@gmail.com

Hi guys,

I too got fleeced by these guys at Kyazoonga, but am taking action and would need your help in making this slightly bigger. It just takes 10 min. of your online time, so just go through this.

http://www.consumerdaddy.com/ProductComplaintList.aspx?ID=5897&Mode=U
<in case the link doesnt open, just search out for Kyazoonga on the consumerdaddy.com home page, you'd get it>

ConsumerDaddy is a website which resolves customer complains free of cost - you just need to register (for free) and update your complaint. I have done and I'm sure if you all also update your details/ info here, then there is a chance that there would be some pressure on these kyazzonga ppl.

No point in letting it go - this is the best way to get back at them. and it doesnt even take a lot of our time.

hope this helps, let me know in case you need any further help. Best wishes,

Manmeet
manmeet.[protected]@gmail.com

yes they r not giving our refund money back

I have booked 4 tickets of 10/04/2011 thru net. The payment of the same was deducted from my bank a/c against transaction ID ICONN/26278336/050411/CCAVEN but I have not recd. the tickets. I had gone to the stadium for the tickets but they were unable to give the tickets and gave us the dummy no.[protected] which is not active. So pl be aware of this fraud people. Don't book ticket thru net. God know whether I will get payment of Ticket.

Hi Ravi,

Check out the site I've mentioned above - Consumerdaddy.com... it's pretty good and we all can register for free there and have some concentrated action against these guys.

Kyazoonga — Product purchased online not delivered

I had purchased a World cup t shirt merchandise (size LARGE) from kyazoonga on 5th feb. they sent a size SMALL on 11th march. On sending a mail about the wrong size sent, they replied asking me to post it back to them. I spend 50 bucks and send it back on 28th march. But still havent got the correct tshirt. Have sent multiple mails after that nut havent got any response. And their call centres are never reachable... Below is the copy of the mails exchanged:-



In response to this mail from you i had sent back the tshirt by spped post on 28th march. But still havent received the correct one yet.

Mailing address:
7 Mangalam Manor
3 Sankarapuram 2nd Street
Choolaimedu
Chennai 600094

--- On Fri, 18/3/11, Kyazoonga Help desk <[protected]@kyazoonga.com> wrote:

From: Kyazoonga Help desk <[protected]@kyazoonga.com>
Subject: Re: WRONG SIZE TSHIRT RECEIVED
To: "ateen pal" <[protected]@yahoo.co.in>
Date: Friday, 18 March, 2011, 10:49 AM

Sir,

Please resend the same to the following address and we will exchange it with the correct size.

13 Institutional Area
Lodi Road
New Delhi - 110 003
India

Regards,

KyaZoonga Customer Support


From: ateen pal <[protected]@yahoo.co.in>
To: [protected]@kyazoonga.com
Sent: Fri, March 18, 2011 10:24:52 AM
Subject: WRONG SIZE TSHIRT RECEIVED



-

I had purchased a Size LG (Large) Tshirt but have received a size S (small) which is of absolute no use to me. I would like a exchange or refund of money pls.
And i m unable to reach your helpline either.

Confirmation ID: [protected]-KZ[protected]
Product: T shirt

Regards
Ateen Pal
[protected]