Letsbuy.com — defective product

Address:Amritsar, Punjab

on 22 dec 2011 i bought micromax a 75 for rs 9000/- from letsbuy on 27 dec i got it. within 1 or 2 days it stopped working properly. i couldn't make and receive calls on it. i write more than 10 emails about manufacturing defect but the company didnt reply, then i sent legal notice thru email ( i m a advocate) the very next day company sent me mail that their internet was not working so they couldn't reply my mails, i told them to change the defective product , the company has return policy also, but they denied, then i sent the mobile to nearest micromax costumer care , they said its motherboard is defective, from the last one month my mobile is with customer care , probably i will get it aftr 1 week (for repair) but it doesn't mean i will not take legal action against leysbuy and micromax not to replace the defective phone, i will definitely . i jus waiting for the right time.
FRIENDS I M A ADVOCATE EVEN THEN I HAD TO FACE PROBLEMS DUE TO POOR AND CHEAP COMPANY LETSBUY SO THINK 100 TIMES BEFORE U BUY ANYTHING FROM LETS BUY.COM..AND I[censored] R IN PROBLEM DUE TO ANY TYPE OF COMPANY THEN MAY U TAKE HELP OF CONSUMER COURT NO NEED OF HIRING LAWYER ONE CAN PRESENT BEFORE IT EASILY.
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

i have bought a micowave oven from letsbuy.com! the product has been delivered in time within 5 days! but the product is defectives -- crashed from oneside; even the door can not be opened! i have immediately made a complaint over phone and through mail with photograph! lets see what happens now!

letsbuy — defective product

My name is sakthi vinayagam boopathy from chennai

i have ordered "POLO BEVERLY HILLS" wrist watch on last Friday morning in LETSBUY .

this is the reference number "[protected]" of the product i ordered.

today i have received the product. when i opened the product i found lots of scratches on watch glass, glue on the glass with dirt, some spores (scratches) on watch dial, even watch strap doest look genuine(its a local strap).

Am really upset and unsatisfied with the product, more or less it look like "FAKE WATCH". i heard people saying its good to buy in letsbuy and its my 1st product from letsbuy and its like this.

i have sent them a mail along with the product which i had received, so far no reply from LETSBUY.

i have attached the photo with this complaint. lets see whats gonna happen
Letsbuy.com is a cheater company... they never resolve any problem. I bought BP monitor machine and found that machine is not functioning properly. After various rounds of telecon and mail exchange, they always say you have to go to service center, whereas service center says you have to contact the person who has sold it to you, other wise to entertain any complaint the service center will charge me. Now where the hell should i go with this defaulted machine... these companies should be closed down who can not take up their responsibilities.
did u get any reply from them or got in replaced

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    56%
    Complaints
    46448
    Pending
    0
    Resolved
    25430
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information