Flipkart Complaints & Reviews

cash back — fraud companay

i had given 5000 on 25th of feb as half yearly . this indian info told this that if you make policy be will provide you one cradit card in against of this policy . as i am a business man . ican understand that why it is late but this much late . i dopte my policy on march last .but they told me this policy will take only 10 to 15 days . now the regional manager of indian info mr. swami and two employes name ehika das and ranjita das making me fool till now if this things goes on like this then icicipru reputation will go where .
if you can help me it will be better

attaching the mail communication from FlipKart

Greetings from Flipkart!

Order No: OD[protected]
Reference No:[protected]

We would like to inform you that due to technical glitch at your bank end, the 15% cashback will reflect into the credit card account by 25.Jun.2013.

I hope this helps. We look forward to seeing you soon.

Did I solve your problem? Please click here to let me know.

Please write back to us should you have any other questions or need further assistance.

Regards,
durba

Customer Support

Response received from Seller: WS Retail

Every time I get the same type of response from flipKart:- with a new date :

[protected][protected][protected][protected]

Greetings from Flipkart!

Order No: OD[protected]
Reference No:[protected]

We would like to inform you that due to technical glitch at your bank end, the 15% cashback will reflect into the credit card account by 25.Jun.2013.

I hope this helps. We look forward to seeing you soon.

Did I solve your problem? Please click here to let me know.

Please write back to us should you have any other questions or need further assistance.

Regards,
durba

Customer Support

Response received from Seller: WS Retail
[protected][protected][protected][protected]

I booked a set of 2, the tempered glass for mobile through order no OD[protected]. Flipkart delivered only one. I filed a complaint and they accepted and replaced the packet. This time also the packet contained only one pc and that too a broken one. I complained again and they promised to deliver two. This time again they delivered only one. When I complained, they say that they will get the amount refunded by the vendor.

It seems that flipkart is indulged in the fraudulent activities and is supporting its vendors for the same.
The name of the vendor is Silicon computers & laptop, Bangalore. He tried to commit fraud by sending one pc only as he might have thought that customer may not bother as it is a very small amount of money involved. After all these time consuming tactics, the customers may forget and settle with whatever is given. Instead of penalising the vendor, they are letting them go woth only making them return the money. If Flipkart had right intentions, they could have black listed the vendor and had made them refund the money for all the harassment caused to the customer.

moto droid turbo display problem

My order Id is oDoD[protected] The display was getting automatic briter so please replaced it.

phone is not working well

my asus zenfone 5 is not working well . sim card is blocked automatically .sensors of my cell is not working good, touch is also not so well.

Headset faulty

My Lava Iris X1 with 8 GB ROM purched on 10/27/2014 is not working, please replace it soon.

supplieda non quality product

your product is not having any quality because it has broken when i was using in the first time

Purchased Phone not working properly

I ordered a phone Micromax Canvas Doodle A111 on 31st march 2014 and get delivery on 5th april 2014. Phone is not working properly, it's not playing videos and games are not working, phone is hanging.

Wrong product delivered

I ordered FOGG combo 150ml, but received 120ml combo, Hence I have been cheated and called flipkart for replacement but they Don't want to listen and denied changing the product, please help in this regards.
Thanks & Regards
Kapil Chadha
[protected]

hcl freedom offer — delivering to the wrong person

sir the dtdc bhopal delivered the courier at sagar which was delivered to the wrong person LD RAI having the wrong phone number.

Flipkart — transaction failed reimbursement

sir,

I tried to purchase a book from Flipkart but the transaction failed the refund has not been done the details are CCA11BAKT711IG42671221 TRANSFER TO [protected] AVENUES INDIA PRIVATE.

Kindly refund the same.

Praveen

Letsbuy.com — Amount not refunded

Hi,
I had ordered a mobile phone on 27th September and had paid through net banking. However, after the 5 days agreement period within which they were supposed to deliver the product they had not delievered it. Hence i asked them to cancel the order which they did it on 4th Oct.

I was told that the refund would happen within 7 days. However, i have not received the refund amount yet.i.e as on 21st Oct. My order id is LSB-420832.

I have faced a really bad experience with the customer care of this website as my calls are hardly picked. When they pick, there will be fake promises made regarding the refund.

Kindly help.

Thanks,
Srinivas

Please share us your contact no thanks.

don't buy anything from flipKart under any cashback deal

Flipkart is chor... Don't buy anything from Flipkart

Hi Sir/Mam,

I the month of April 2013, I have purchased a samsung galaxy grand phone from the flipkart.
I purchased the item under a deal of 15% cashback and 0% EMI charges.


Order No: OD[protected]
Reference No:[protected]

I have been already charged with the 2 EMI's but not yet received my cashback.

I am following flipkart guys from last 2 months but everytime I contact them they give me a new date for cashback.
Today they say that it should be given by Bank. Totally ridiculous then why flipKart offered like that?

I need my money back its my hard earned money.

Regards
Abhishek

same here... I am following them but have lost any hope ... I am not going to buy anything from those cheaters again and try my level best to persuade everyone I know to do the same ...

FLIP KART — CONSIGNMENT NOT DELIVERED

I am living at Ranchi. I booked a "WD My Passport Essential SE 2.5 Inch 1 TB External Hard Disk " on 28th of August. My Flipkart ID is OD[protected] . Even after a lapse of 18 days I have not received my consignment.

Dharambir Kumar

Very sad to hear such news from flipkart team ..

these days everyone wants only money .. they eat money and they money ..

I ordered a Nokia xl phone on 14 June . Product delivery date was 18 June..
Or today is 20 June but I have not received my order till this time..
I also called on helpline number but no response get to me..

Dear sir/madam,

i have purchased 2 magic clutch on Ur website. Yesterday noon i recd that, bt my issue is, , i orderd 2 clutch bt i recd only one!! its a very big mistake on Ur site. ur agent has take full payment with us, i have make complain 3 time on ur customer care, bt till my complain has been not resolved.
my order has registered to name Shailandra Trivedi and my registered number is [protected]

Plz check and resolved my issue.

Warm

i have not given any reating your service it very pathice

usage less service

i ordered my product on 16 may 2015 at 1:00am and expected delivery was on 21st may at 7:00 pm.
But i didn't recieved my oreder...

Flipkart — Lenovo A7000 Phone - Poor service

I have just got online Lenovo A7000 and it was written that if not found satisfied product - Refund shall be made. I have asked for refund but not revert on same.

Not loading of the app's main page

I am getting an error message on the home page of the app... ... 😞😤😥

chang of step of bellies

order no[protected] i have recive this product on[protected].but this bailly has become to short for me. pls exchange this baily and provide mo another one which size will be "8".ples provied the as prodect ...

mobile not getting charged

MOTO G (2ND GEN) ORDER NO : OD[protected] DELEVIRED ON :31/01/2015 PHONE NO: [protected]

samsung s advance battery purchased but not working

hi, I purchased a samsung s advance phone battery but now its not working at all . It shows no charging and my phone gets switched off. I just want to change the battery as soon as possible because i am suffering lot of problem with it.

product missing

Today ( 25.12.2014) I received Redmi 1S mobile... in That HEAD SET Missing... My Order OD[protected]...Amount 5999/- Email : [protected]@gmail.com Mobile : [protected]

Defective piece

order no OD[protected] The skirt delivered is defective ; stitching is not proper looking like an old one totally wastage of money

shoe size did not match

Dear sir, I was purchased the Newfeel Walking Shoes (Size: 5.5) got it for 2 days before. But the size is very small. I need the size 7.pls collect the old parcel and given a new size sir.I hope the parcel successfully replacement

dilvered damage produt please replace my order

Order NO-OD[protected] X2 SHOES C118NEW TAN 42

products missing

sir. My order is j&j ultra 25 glucometer. i recived only ultra strips only. glucometer is missing. ple sent my glucometer.

Unable to retrieve Redmi 1s from the cart

Have added Redmi1s to my cart on 23rd Sept and when i proceed to check out it says Cart is empty . Please assist in getting this product ASAP as it shows it can be bought within 6pm today. -NOT FAIR!!!

taking money more than mentioned on box

I had purchased Milton imagination flask for rs 321 while on the box of the flask it is written 272. It is crime to take money more than mentioned.I had talked with customer care executive many times bbut of no use.

have booked Moto G..But didnot get any confirmation

oked Moto G Mobile number=[protected]

Defective And Diff

I ordered two product from fipkart two jegging and one heel in footware .when i recived jegging in which one piece is defective and in heal one is diff.They send diff heel for diff foot

Letsbuy.com — Pathetic Customer Service

Its been a pathetic experience with LetsBuy - the team at customer care for LetsBuy had not given any Satisfactory answers. they knows best how to lie to customer and they do that with complete ease.

I had ordered for a Samsung Galaxy S2 phone on 12/06/2011 from their website priced at 30999/- with free accessories by letsbuy like Samsung Bluetooth Headset BHM1000, Samsung HDTV Adaptor, Molife Fit To Use Case & Screen Protector worth Rs. 4679
Today even after three days on 15/06/2011 today and there is no update on shipping status of the product.
They never give me an estimated timeline. I end up calling them every now and then to confirm and the team at LetsBuy keeps lying about they shipping the product.

I sincerely urge LetsBuy to shape up and improve on customer service. Mean your commitments given to customer to lose faith of customer.

Flipkart — undelivered product

Ordered a mobile phone for 999 rs on 8 January 2013, paid the amount online but the product was not shipped till now[protected] the promised delivery time was 6-9 working days. But till now it was not delivered.

Flipkart is a pathetic place, despite ordering a mobile phone after full payment and paying for within a day delivery on Wed 18-March, I am still waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.

Flipkart needs to show better customer value for someone who pays them upfront.
I will NEVER BUY from them.

Flipkart is a pathetic place, despite ordering a mobile phone after full payment
and paying for within a day delivery on Wed 18-March, I am still Waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.Flipkart needs to show better customer value for someone who pays them upfront.I will NEVER BUY from them.

You are right. Even I have experienced a similar problem while ordering from Flipkart. I ordered 3 watches as gifts for my sisters. And only one of the watches was delivered, rest of the items were sent back.

you are right also flipkart have worst custmor care. no commitment get fulfilled

I have booked an mobile with an order ID OD[protected]. When I booked the order status was confirmed & Flipkart was debited money from my account. Also I got an confirmation mail & message from flipkart. After a while my flipkart page showing as payment not received for that Order. On contacting flipkart they said to contact with bank & bank also confirmed that the money was successfully transferred to flipkart . But still flipkart saying my transaction was not successful.

Exactly...How could a seller be such irresponsible!!!

I have ordered 2 books from flipkart which they promise to deliver in 2 - 3 business days.

As per the shipment history :

Wed,[protected] | 02:58 PM Delivered To The Customer New Delhi
Wed,[protected] | 02:27 PM Out For Delivery New Delhi
Wed,[protected] | 02:25 PM Received At Flipkart Facility New Delhi
Tue,[protected] | 09:29 PM In Transit To Flipkart Facility New Delhi
Tue,[protected] | 02:31 PM Received At Flipkart Facility Mumbai
Tue,[protected] | 01:21 PM In Transit To Flipkart Facility Mumbai

But i havn't received any of the books. When i called to confirm the same from customer care they told that Tracking ID is wrong in the mail. And the customer care guy told me that are not sure about the delivery time of the order. Hell with Flipkart. I will never again go for it and refer any one.

I have the SAME problem. And my shipping address too is Gurgaon. What happened to your order later? Did you get it?

absolutely agree ... they lose trust once, they won't gain it ever again. I'm soo soo pissed off right now. I thought they were different!

I had ordered Sony DAV- DZ840K 5.1 Home Theatre System on May 20, 2012 @ Rs. 19699 from Flipkart and had received the confirmation mail along with expected delivery date by 26 May 2012 from Flipkart.
Post placing my order the unit went out of stock next day hence i called up customer care on 23rd May to know the status of my order while enquiring about product, there was no concrete reply and I was told that Friday (may25) I would be updated about the status. Again on follow up on Friday (May25), the customer care desk apologized and promised me shipment by 28or29 May. On 27 May, I get a call & mail as well, that stock is out not available hence they give me option to cancel or modify it. However, on checking the website, the stock or unit was available at higher price. So I wrote back to them and in reply they cancel my order (without any consent) saying sorry for the inconvenience. Disgusting it is !!!

Flipkart customer care team has put up a most unprofessional & unethical site. There has been complete lack of commitment and transparency from flipkart.

As I client I worry placing order on Flipkart as uncertainty galore about the order and flipkart abiding by its commitment to the order.

I humbly request to take action or put them to task for such unethical task in the e-commerce business, which is all about transparency, commitment & trust.

Yes i completely agree with you.Here is the same story.
I ordered a Laptop Lenovo Ideapad U310 on 24th Sept.2012 with Cash On Delivery Option.After 15-20 Minutes i got call from Flipkart executive Ashwini to confirm my order and i confirm this.Exectly after 5 min she called me again and told me that this product is out of stock and she has to cancel the order.I said it was in stock when i ordered but she again told me that this is not possible.I told her that i want my item and did not cencel my order.I also got a mail from flipkart that it is not in stock and they have to cancel the order but i again reply to complete my order.
When i again check the status of the product it was showing out of stock.I was completely surprised But on the next day when i check again it was showing in stock with Different price and also it is in my Flipkart account showing as processing.But till now i am fighting with them to get my product and they are forcing me to cancel the order or saying that i have canceled the order.I am having all the proof that are showing that i did nor cancel the order.I am regular buyer of flipkart and i was in strong impression of flipkart that it is the only online store that Rockssss. but now i have to change my mind and also suggest to all please do not buy any product from flipkart.They are lier.

On the 12 th of May 2014, I purchased a product from Flipkart, the delivery date was 21st May 2014, Today is 29th May and I have not received the product . I have paid for the product thru internet banking .

Order No is OD[protected] and tracking ID is FMPP[protected]

my order ID is OD[protected]. I order a mobile handset on the big billion day and have been waiting since that day for it to be delivered. The delivery date has been changed twice already and the latest date is 13th Oct which too has passed. On calling customer care all I hear is a standard reply that we would get it delivered as soon as possible. Really Flipkart sucks big time. If India had robust consumer forum companies like these would have been in big trouble.

I ordered a Lenovo 6000 plus on your mega sale date 22nd June and i am still waiting for my delivery.

Your rivals are delivering the products within 3 days. After 14 days of booking order i came to know that you cant deliver my product that also after complaint from my end.

is it like you free of duty after selling the mobile and showing increased turnover to investor's ? or the case like product is actually not available with you just like you did before in your previous sale ?

let me know clearly whether you will be able to deliver my product or not ?

"Accha kiya nhi kharida " @ flipkart, this is something actually fits as my suggestion to my friends.

Registered mobile no. [protected]
contact me on [protected]

Wrong information given

The website had 3 years warranty given for a product. However the product delivered to me had only one year warranty. Feeling cheated!

camara is not working

moto g2 new mobile camara not working with flash

REFOUND

Dear Team my name is k.thirumal i have retrened the my samsung galaxy star advance on 26.11.2014 but still now have not recevied my payment my mobile no.[protected] id no.0D[protected] Pls do the needful

defective hand bag

Order number [protected], kiara hand bag

Moto

My moto e mobile have problem it restart after sometimes it happens five times

Earsphone

I buy letv 1s eco mobile but I not received earsphone . Flipkart show earsphone on photos but when i buy phone i not recived earsphone
Please see this complaint and solve earlier

Selfie stick with remote

I have got the selfie stick but it's remote had been broken and I am sorry for saying that I want a selfie stick while taking in phone old selfie stick was taking in the camera I don't want that and I want a new selfie stick taking photos in mobile

My Name Ashok Gajjar my mob no -[protected] please resolve my issue as early as possible

Product diffect

Please I purchase Mobile (MI 4I) from Flipkart on dated[protected] I was start on[protected] till putt in charging that time over heat and when calling and use internet that time also so many over heat.

Flipkart — Not delivered

I orderd for public administration by lakshmikanth book on june 7th 2012.I have received mail that it will be deliver in 2 or 3 days.Today is 17th,it's already 10 days,the book is not delivered for me.Pls send me the book as soon as possible.Ref Id - OD[protected]

Sorry, incorrect order number. It is OD[protected].

Hello,

You guys as a team worked so hard to make fool of the people who actually trusted your site .As it was Big billion sale day for FLIPKART, you actually sold your credibility .

My first and last experience went worst.

I have ordered Two MOTO E for Rs.1500 each
(Order # OD[protected] and got the confirmation message with successful payment.It was in no cancellation policy ( that customer cant cancel the order ) . It was in news also, that MOTO E sold out for Rs.1500 on Flipkart.

After 7 hours it was cancelled from you side, and i got Rs.500 voucher in reimbursement.

Your cancellation policies also doesn't include any clause that says that flipkart has any right to cancel the confirmed order, or in circumstances like technical clinch and error.
Will you please explain me and show me where it is written that you have the soul right of cancelling it or your seller.

after complaining to you representative on the toll free numbers, they says it was an technical error, . if it was an technical error you should have cancelled It there and then and again you should have posted it in news that it was due to technical error that MOTO E was made available for Rs. 1500 and we are cancelling it for all the customers..But you guys didn't did this, because it will going to affect you image or you billion sale target.


I want to cancel all my orders, details of which are mentioned below and already asked your representative on 6/10/2014 to cancel it.Your representative yesterday confirmed me that my all my orders will be cancelled and i will get the confirmation mail within 24 hours (which i didn't received)

Today (7/10/2014) when i again called up to get the confirmation. I was been told that there was no cancellation request and my order cannot get cancel due to no cancellation policies.
I don't want to be bind by your contract as you being on first place breaching the same.

Yesterday it was been told that my MOTO E (Order # OD[protected] for Rs.1500 each was cancelled due to technical error and today i was been told that it was cancelled by seller.Now tell me what will be the next excuse .

With no more argument i just want you to cancel all my orders which are mentioned below. Do send me the confirmation mail

If you guys dint cancel it, i will not entertain your delivery representative in any circumstances ( same has been informed to your representative on telephonic conversation on 7/10/2014, you can verify the same as it is recorded on your end.)

Details of the other orders are:-

1. OD[protected] MOTO E for Rs.5499
2. OD[protected] Mi5200 3 POWER BANK for Rs.1500

And You cant deny cancelling my orders as you cheated me with modifying your cancellation polices according to your convenience.


Please don't be good to me after fooling me with you Rs.500/Rs.1000 Voucher, take it back from my wallet as a Diwali gift from my side .

I want my phones back else cancel all my orders and refund my money by the same mode.

Also i have complaint against you and will file suit for the same in consumer forum.

This time I am realy frustrated from flipkart. I ordered whirlphool toploaded fully automatic machine on 06-oct-2014. For this schedule delivery date was showing as 07-oct-2014.
1. Flipkart had changed delivery date as 13-oct-2014.
2. On 13-oct-2014 full day i did wait for product but didn't receive it.
3. Then I got email from flipkart " Hi NITIN,
Greetings!
We tried to deliver the following items in your Order OD[protected] today but looks like you were not available to collect it. Nothing to worry about though, we will be reattempting delivery of your items.
Delivery will now be attempted on or before Tuesday Oct 14, 2014."
While i didn't get any call from flipkart.
4. Then I talked with customer care executive, response was very bad.
5. Finally today I received washing machine but it is semi automatic machine while i booked fully automatic and paid for the same.
6. Again I talked to customer care and again response was very very poor.
Kindly let me know what should i have to do.

Regards
Nitin Jain
[protected]

wow what a reputed company . Iwas having haeting issue in my mobile.i registered complain and your consumer executive promised me for replacement of xeaomi3 instead of refund. i trusted flipkart i returned that product and by 22november delivery boy delivered flipkart box and infront of that deliveryboy i opened box and shockingly inside that box there was stone wrapped in polythine paper and and that delivery boy suddenly ran away by leaving that box and papers where there is detail of every consumers. fortunately i recorded video of that box where i opening that seal as i was already aware about such kind of fraud which you people committed with other constumers . Being a lawyer i would not leave this as i suffered a huge loss and this is disrespectful that instead of mobile iam getting stone.iam aware about laws, i will go to consumer court with full evidences. thanx for this fraud you broken my trust and seriously this was disrespectful !

please give me suggestions what should i do

My name is Shiva I am order a Honor 4C phone on 13th june order No. OD[protected] received the phone today in good condition. But I am fell cheated because on 13th June 2015 I am place the order on line, before that i am call the flipkart customer care[protected], and your executive told me that flipkart give you 5 offers with this phone. From these five offers one offer said that i will get 16GB class 10 memory card which is free of cost with this mobile Phone for reconfirm the offers I am call back second time and he also said the same thing. Today i received the product but there was no memory card with the phone. Than today I was call again and a lady pic the call said there was no such kind of offer with this product. I don't no what's going on. I just want to register a complaint regrading this fraud. The Phone No. through i was call on 13th June that is [protected] and today [protected].I want a written explanation on that with the phone recording the same And I am also want my memory card as soon as possible.

I ordered a mobile via Flipkart.
Order ID: OD[protected]
Product: Mi 4i

Payment was done online at the time of booking.
The product reached the nearest hub and quite inexplicably, got redirected to another hub 50kms away. The Flipkart official said that it was due to a mistake from their end.
They immediately sent me another mail saying the product has been reshipped.
And again, once the product reached my nearest hub, it got redirected to another hub.

This is an example of how they withold products/ make sure the 'Flikart First' Customer gets the product first.

Currently, flipkart is uniavailable for complaint.
Please tell me where i have to take up this matter.

Flipkart — refund fake promsise

I have ordered a watch of rupees 12345 in Flipkart they not sent me watch so I raised a request refund on 13th April still now daily I'm calling to Flipkart customer care but I not got refund shame on flipkart

Flipkart — Bug on flipkart site

I'm unable to see categorized navigation menu on home page of Flikart's website when opened in Firefox(27.0.1)
The search box is overlapping with the navigation bar and unable to select any category (Electronix, Mail, Female, etc)

I'm attaching here the sceenshot of the page.
Please look into this issue.

Flipkart — Not refund my order back

I have 28 th april order tp link medem router to taken mi 4 april is faulity product flipkart asking change modele wap support i hav Adls support modem nothing exchange

hair straightener

Sir I'll order hair straightener nova nhc 990 on 17 Jan 2014 red in colour at 24 Jan I got the wrong product which I'll complaint and today I'll got d same wwrong pproduct I want refund

Flipkart - Product Purchased ( REDMI IS value Rs. 5999.00 ) availability in site but not found any availability

Your Grievance is Registered Successfully!! Logout Your Registration Number is : DARPG/E/2015/00804 Note: Kindly note your Grievance Registration Number for further references

Request for mobile replacement problem or money refund

This over heating above 48'c
First issues is the heating problems which is not kind of insane overheating issues and no camera cleartiy

Wifi and data connection having problem

When i tried to Login through google play its showing error that your android device hase some problem.Please help us.My ORDER ID: ODA[protected]COUGI00

Regarding Delievery

My order no is OD[protected].Inspite of many mails sent to you, i am not getting any exact date regarding my order.Please let me know the exact position of my order.