Flipkart Complaints & Reviews

Letsbuy.com — Pathetic Customer Service

Its been a pathetic experience with LetsBuy - the team at customer care for LetsBuy had not given any Satisfactory answers. they knows best how to lie to customer and they do that with complete ease.

I had ordered for a Samsung Galaxy S2 phone on 12/06/2011 from their website priced at 30999/- with free accessories by letsbuy like Samsung Bluetooth Headset BHM1000, Samsung HDTV Adaptor, Molife Fit To Use Case & Screen Protector worth Rs. 4679
Today even after three days on 15/06/2011 today and there is no update on shipping status of the product.
They never give me an estimated timeline. I end up calling them every now and then to confirm and the team at LetsBuy keeps lying about they shipping the product.

I sincerely urge LetsBuy to shape up and improve on customer service. Mean your commitments given to customer to lose faith of customer.

Flipkart — undelivered product

Ordered a mobile phone for 999 rs on 8 January 2013, paid the amount online but the product was not shipped till now[protected] the promised delivery time was 6-9 working days. But till now it was not delivered.

Flipkart is a pathetic place, despite ordering a mobile phone after full payment and paying for within a day delivery on Wed 18-March, I am still waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.

Flipkart needs to show better customer value for someone who pays them upfront.
I will NEVER BUY from them.

Flipkart is a pathetic place, despite ordering a mobile phone after full payment
and paying for within a day delivery on Wed 18-March, I am still Waiting to get the phone as on Saturday 21 march.
Web update is funny and call center is even more funny they dont have any clue.Flipkart needs to show better customer value for someone who pays them upfront.I will NEVER BUY from them.

You are right. Even I have experienced a similar problem while ordering from Flipkart. I ordered 3 watches as gifts for my sisters. And only one of the watches was delivered, rest of the items were sent back.

you are right also flipkart have worst custmor care. no commitment get fulfilled

I have booked an mobile with an order ID OD[protected]. When I booked the order status was confirmed & Flipkart was debited money from my account. Also I got an confirmation mail & message from flipkart. After a while my flipkart page showing as payment not received for that Order. On contacting flipkart they said to contact with bank & bank also confirmed that the money was successfully transferred to flipkart . But still flipkart saying my transaction was not successful.

Exactly...How could a seller be such irresponsible!!!

I have ordered 2 books from flipkart which they promise to deliver in 2 - 3 business days.

As per the shipment history :

Wed,[protected] | 02:58 PM Delivered To The Customer New Delhi
Wed,[protected] | 02:27 PM Out For Delivery New Delhi
Wed,[protected] | 02:25 PM Received At Flipkart Facility New Delhi
Tue,[protected] | 09:29 PM In Transit To Flipkart Facility New Delhi
Tue,[protected] | 02:31 PM Received At Flipkart Facility Mumbai
Tue,[protected] | 01:21 PM In Transit To Flipkart Facility Mumbai

But i havn't received any of the books. When i called to confirm the same from customer care they told that Tracking ID is wrong in the mail. And the customer care guy told me that are not sure about the delivery time of the order. Hell with Flipkart. I will never again go for it and refer any one.

I have the SAME problem. And my shipping address too is Gurgaon. What happened to your order later? Did you get it?

absolutely agree ... they lose trust once, they won't gain it ever again. I'm soo soo pissed off right now. I thought they were different!

I had ordered Sony DAV- DZ840K 5.1 Home Theatre System on May 20, 2012 @ Rs. 19699 from Flipkart and had received the confirmation mail along with expected delivery date by 26 May 2012 from Flipkart.
Post placing my order the unit went out of stock next day hence i called up customer care on 23rd May to know the status of my order while enquiring about product, there was no concrete reply and I was told that Friday (may25) I would be updated about the status. Again on follow up on Friday (May25), the customer care desk apologized and promised me shipment by 28or29 May. On 27 May, I get a call & mail as well, that stock is out not available hence they give me option to cancel or modify it. However, on checking the website, the stock or unit was available at higher price. So I wrote back to them and in reply they cancel my order (without any consent) saying sorry for the inconvenience. Disgusting it is !!!

Flipkart customer care team has put up a most unprofessional & unethical site. There has been complete lack of commitment and transparency from flipkart.

As I client I worry placing order on Flipkart as uncertainty galore about the order and flipkart abiding by its commitment to the order.

I humbly request to take action or put them to task for such unethical task in the e-commerce business, which is all about transparency, commitment & trust.

Yes i completely agree with you.Here is the same story.
I ordered a Laptop Lenovo Ideapad U310 on 24th Sept.2012 with Cash On Delivery Option.After 15-20 Minutes i got call from Flipkart executive Ashwini to confirm my order and i confirm this.Exectly after 5 min she called me again and told me that this product is out of stock and she has to cancel the order.I said it was in stock when i ordered but she again told me that this is not possible.I told her that i want my item and did not cencel my order.I also got a mail from flipkart that it is not in stock and they have to cancel the order but i again reply to complete my order.
When i again check the status of the product it was showing out of stock.I was completely surprised But on the next day when i check again it was showing in stock with Different price and also it is in my Flipkart account showing as processing.But till now i am fighting with them to get my product and they are forcing me to cancel the order or saying that i have canceled the order.I am having all the proof that are showing that i did nor cancel the order.I am regular buyer of flipkart and i was in strong impression of flipkart that it is the only online store that Rockssss. but now i have to change my mind and also suggest to all please do not buy any product from flipkart.They are lier.

On the 12 th of May 2014, I purchased a product from Flipkart, the delivery date was 21st May 2014, Today is 29th May and I have not received the product . I have paid for the product thru internet banking .

Order No is OD[protected] and tracking ID is FMPP[protected]

my order ID is OD[protected]. I order a mobile handset on the big billion day and have been waiting since that day for it to be delivered. The delivery date has been changed twice already and the latest date is 13th Oct which too has passed. On calling customer care all I hear is a standard reply that we would get it delivered as soon as possible. Really Flipkart sucks big time. If India had robust consumer forum companies like these would have been in big trouble.

I ordered a Lenovo 6000 plus on your mega sale date 22nd June and i am still waiting for my delivery.

Your rivals are delivering the products within 3 days. After 14 days of booking order i came to know that you cant deliver my product that also after complaint from my end.

is it like you free of duty after selling the mobile and showing increased turnover to investor's ? or the case like product is actually not available with you just like you did before in your previous sale ?

let me know clearly whether you will be able to deliver my product or not ?

"Accha kiya nhi kharida " @ flipkart, this is something actually fits as my suggestion to my friends.

Registered mobile no. [protected]
contact me on [protected]

Wrong information given

The website had 3 years warranty given for a product. However the product delivered to me had only one year warranty. Feeling cheated!

camara is not working

moto g2 new mobile camara not working with flash

REFOUND

Dear Team my name is k.thirumal i have retrened the my samsung galaxy star advance on 26.11.2014 but still now have not recevied my payment my mobile no.[protected] id no.0D[protected] Pls do the needful

defective hand bag

Order number [protected], kiara hand bag

Moto

My moto e mobile have problem it restart after sometimes it happens five times

Earsphone

I buy letv 1s eco mobile but I not received earsphone . Flipkart show earsphone on photos but when i buy phone i not recived earsphone
Please see this complaint and solve earlier

Selfie stick with remote

I have got the selfie stick but it's remote had been broken and I am sorry for saying that I want a selfie stick while taking in phone old selfie stick was taking in the camera I don't want that and I want a new selfie stick taking photos in mobile

My Name Ashok Gajjar my mob no -[protected] please resolve my issue as early as possible

Product diffect

Please I purchase Mobile (MI 4I) from Flipkart on dated[protected] I was start on[protected] till putt in charging that time over heat and when calling and use internet that time also so many over heat.

Flipkart — Not delivered

I orderd for public administration by lakshmikanth book on june 7th 2012.I have received mail that it will be deliver in 2 or 3 days.Today is 17th,it's already 10 days,the book is not delivered for me.Pls send me the book as soon as possible.Ref Id - OD[protected]

Sorry, incorrect order number. It is OD[protected].

Hello,

You guys as a team worked so hard to make fool of the people who actually trusted your site .As it was Big billion sale day for FLIPKART, you actually sold your credibility .

My first and last experience went worst.

I have ordered Two MOTO E for Rs.1500 each
(Order # OD[protected] and got the confirmation message with successful payment.It was in no cancellation policy ( that customer cant cancel the order ) . It was in news also, that MOTO E sold out for Rs.1500 on Flipkart.

After 7 hours it was cancelled from you side, and i got Rs.500 voucher in reimbursement.

Your cancellation policies also doesn't include any clause that says that flipkart has any right to cancel the confirmed order, or in circumstances like technical clinch and error.
Will you please explain me and show me where it is written that you have the soul right of cancelling it or your seller.

after complaining to you representative on the toll free numbers, they says it was an technical error, . if it was an technical error you should have cancelled It there and then and again you should have posted it in news that it was due to technical error that MOTO E was made available for Rs. 1500 and we are cancelling it for all the customers..But you guys didn't did this, because it will going to affect you image or you billion sale target.


I want to cancel all my orders, details of which are mentioned below and already asked your representative on 6/10/2014 to cancel it.Your representative yesterday confirmed me that my all my orders will be cancelled and i will get the confirmation mail within 24 hours (which i didn't received)

Today (7/10/2014) when i again called up to get the confirmation. I was been told that there was no cancellation request and my order cannot get cancel due to no cancellation policies.
I don't want to be bind by your contract as you being on first place breaching the same.

Yesterday it was been told that my MOTO E (Order # OD[protected] for Rs.1500 each was cancelled due to technical error and today i was been told that it was cancelled by seller.Now tell me what will be the next excuse .

With no more argument i just want you to cancel all my orders which are mentioned below. Do send me the confirmation mail

If you guys dint cancel it, i will not entertain your delivery representative in any circumstances ( same has been informed to your representative on telephonic conversation on 7/10/2014, you can verify the same as it is recorded on your end.)

Details of the other orders are:-

1. OD[protected] MOTO E for Rs.5499
2. OD[protected] Mi5200 3 POWER BANK for Rs.1500

And You cant deny cancelling my orders as you cheated me with modifying your cancellation polices according to your convenience.


Please don't be good to me after fooling me with you Rs.500/Rs.1000 Voucher, take it back from my wallet as a Diwali gift from my side .

I want my phones back else cancel all my orders and refund my money by the same mode.

Also i have complaint against you and will file suit for the same in consumer forum.

This time I am realy frustrated from flipkart. I ordered whirlphool toploaded fully automatic machine on 06-oct-2014. For this schedule delivery date was showing as 07-oct-2014.
1. Flipkart had changed delivery date as 13-oct-2014.
2. On 13-oct-2014 full day i did wait for product but didn't receive it.
3. Then I got email from flipkart " Hi NITIN,
Greetings!
We tried to deliver the following items in your Order OD[protected] today but looks like you were not available to collect it. Nothing to worry about though, we will be reattempting delivery of your items.
Delivery will now be attempted on or before Tuesday Oct 14, 2014."
While i didn't get any call from flipkart.
4. Then I talked with customer care executive, response was very bad.
5. Finally today I received washing machine but it is semi automatic machine while i booked fully automatic and paid for the same.
6. Again I talked to customer care and again response was very very poor.
Kindly let me know what should i have to do.

Regards
Nitin Jain
[protected]

wow what a reputed company . Iwas having haeting issue in my mobile.i registered complain and your consumer executive promised me for replacement of xeaomi3 instead of refund. i trusted flipkart i returned that product and by 22november delivery boy delivered flipkart box and infront of that deliveryboy i opened box and shockingly inside that box there was stone wrapped in polythine paper and and that delivery boy suddenly ran away by leaving that box and papers where there is detail of every consumers. fortunately i recorded video of that box where i opening that seal as i was already aware about such kind of fraud which you people committed with other constumers . Being a lawyer i would not leave this as i suffered a huge loss and this is disrespectful that instead of mobile iam getting stone.iam aware about laws, i will go to consumer court with full evidences. thanx for this fraud you broken my trust and seriously this was disrespectful !

please give me suggestions what should i do

My name is Shiva I am order a Honor 4C phone on 13th june order No. OD[protected] received the phone today in good condition. But I am fell cheated because on 13th June 2015 I am place the order on line, before that i am call the flipkart customer care[protected], and your executive told me that flipkart give you 5 offers with this phone. From these five offers one offer said that i will get 16GB class 10 memory card which is free of cost with this mobile Phone for reconfirm the offers I am call back second time and he also said the same thing. Today i received the product but there was no memory card with the phone. Than today I was call again and a lady pic the call said there was no such kind of offer with this product. I don't no what's going on. I just want to register a complaint regrading this fraud. The Phone No. through i was call on 13th June that is [protected] and today [protected].I want a written explanation on that with the phone recording the same And I am also want my memory card as soon as possible.

I ordered a mobile via Flipkart.
Order ID: OD[protected]
Product: Mi 4i

Payment was done online at the time of booking.
The product reached the nearest hub and quite inexplicably, got redirected to another hub 50kms away. The Flipkart official said that it was due to a mistake from their end.
They immediately sent me another mail saying the product has been reshipped.
And again, once the product reached my nearest hub, it got redirected to another hub.

This is an example of how they withold products/ make sure the 'Flikart First' Customer gets the product first.

Currently, flipkart is uniavailable for complaint.
Please tell me where i have to take up this matter.

Flipkart — refund fake promsise

I have ordered a watch of rupees 12345 in Flipkart they not sent me watch so I raised a request refund on 13th April still now daily I'm calling to Flipkart customer care but I not got refund shame on flipkart

Flipkart — Bug on flipkart site

I'm unable to see categorized navigation menu on home page of Flikart's website when opened in Firefox(27.0.1)
The search box is overlapping with the navigation bar and unable to select any category (Electronix, Mail, Female, etc)

I'm attaching here the sceenshot of the page.
Please look into this issue.

Flipkart — Not refund my order back

I have 28 th april order tp link medem router to taken mi 4 april is faulity product flipkart asking change modele wap support i hav Adls support modem nothing exchange

hair straightener

Sir I'll order hair straightener nova nhc 990 on 17 Jan 2014 red in colour at 24 Jan I got the wrong product which I'll complaint and today I'll got d same wwrong pproduct I want refund

Flipkart - Product Purchased ( REDMI IS value Rs. 5999.00 ) availability in site but not found any availability

Your Grievance is Registered Successfully!! Logout Your Registration Number is : DARPG/E/2015/00804 Note: Kindly note your Grievance Registration Number for further references

Request for mobile replacement problem or money refund

This over heating above 48'c
First issues is the heating problems which is not kind of insane overheating issues and no camera cleartiy

Wifi and data connection having problem

When i tried to Login through google play its showing error that your android device hase some problem.Please help us.My ORDER ID: ODA[protected]COUGI00

Regarding Delievery

My order no is OD[protected].Inspite of many mails sent to you, i am not getting any exact date regarding my order.Please let me know the exact position of my order.

www.flipkart.com — Neither Product delivered nor the money returned

I have ordered a pen drive(HP V-210 W 4 GB Pen Drive (Grey)) with order no. OD[protected] from flipkart.com on 6th aug 2011. But I have neither recieved the product nor they returned the money after my several times request.

So, please help me in this regard.

Dear sir, i ordered a micromax phone A210 (od [protected]) on 02 May which was supposed to be delivered by 07 may. on track your order, the product was received at munirka hub of flipkart on 04 may. i have spoken to helpline a no of times and lodged complaint on their site(last complaint no[protected], however neither the product is delivered despite their executives telling that it will be delivered in “next’ 8 buisness hrs nor any feedback from company. they have now resorted to not even calling back despite repeated written complaints.Is this the way a top indian online shopping company wants to make their future ? we will be probable better off with ebay/ amazon etc.it is also impossible to find any other contact info on the company site.please help and make other customers also beware of such fraud companies.thanx

Letsbuy.com — Order not received

Letsbuy is not providing any update on my order# LSB-104662. No reply to emails and now even their phone# is not reachable.

i have the similar problem

order number

LSB-104383


no response form customer care, and now number not reachable...

Letsbuy.com — Order not Received

Horrible Service.
It was specified my order will be shipped within 5-6 days.
21 days have passed since I placed my order.I still have not not received my Order.
Its really frustrating .
I already sent an email complaint twice to Letsbuy.com.I have not received any proper response yet.
LSB:290601

Flipkart.com — order not receive

I can not receive my order after 45 days on my order date. The order detail is.....

Order ID: OD[protected] | Item (s) Ordered:
Product Details Ordered Quantity Price/unit (Rs.) Shipped Quantity Sub Total
Clear Complete Active Care Anti-dandruff Shampoo (200 ml) 2 129.00 2 258.00
TRESemme Hair Fall Defense Conditioner (225 ml) 2 128.00 2 256.00
TRESemme Hair Fall Defense Shampoo (600 ml) 1 249.00 1 249.00
Total 763.00

Your Shipment was sent through:- First Flight
Track your Shipment athttp://www.firstflight.net/n_contrac_new.asp?tracking1=D99102575
Shipment Tracking id:- D99102575
Please note that tracking ID may take up to 24 hours to be activated

You will receive your shipment in 2-3 working days.

Greetings from Flipkart!

Order ID : OD[protected]
Tracking ID : D99102575

Flipkart is fraud.