[Resolved]  Letsbuy.com — Complaint against letsbuy.com

Letsbuy.com — Letsbuy.com is a big time cheater

Hello guys,

I have placed a order(ID LSB-797571) on 20-jan 2012 through www.letsbuy.com & today is 9-feb 2012 (almost 17-18 working days). They people committed to deliver in metro cities with in 8-10 working days & there representative already discussed with me about my order(ID LSB-797571) delivery date is 6-feb 2012. buy I am still waiting for my product. I have already do the payment through credit card on 20th jan-2012.


Name - Robins Kumar Rajput
Address - Indirapuram Ghaziabad
Mobile - [protected]

Yes, I am also agreed with you letsbuy.com is fraud company.

letsbuy customer care representative also do the false commitment. They people never understand the customer situation. They people every time play the emotion of customer. Letsbuy.com is a very big cheater company...

I have request everybody. please do buy anything through this website...

letsbuy customer care representative also do the false commitment. They people never understand the customer situation. They people every time play the emotion of customer. Letsbuy.com is a very big cheater company...

I have request everybody. please do not buy anything through this website...

I am 100% agreed with you. letsbuy.com is a cheater company in india

I have request everybody. please don't buy anything through this website because they are not responsible for any defect in your product & not refund your money. mark these words these are letsbuy.com customer care representative words.

Same case with me. I placed one order LSB-809864 on 26.01.2012. The status shows order shipped by blue dart. The tracking no, provided were false and fake. They provided tracking nos. 3 times. The 3rd time the item was shipped from Delhi to Delhi and received by someone named Vishal. Whereas I stay in Orissa. I have called up to them atleast 20 times and written dozen emails but with no avail. Planning to sue them in the court.

I placed one order (My First) No. LSB-809864, on dated 26.01.2012 for 2 nos. Ajanta OLC-20 Digital Wall Clock.
After few days, I called up and also wrote to them inquiring status of my order, I was assured that the item will be dispatched soon.
On 03.02.2012 I got a mail from them that the item has been dispatched through Blue Dart with AWB No.[protected]..
When I tried to track the same in blue Dart's site, the no. provided found to be a fake one.
I again wrote to them, and also called them. I was replied on 09.02.2012 that they too are puzzled and they are escalating my complaint to their logistics department. The complaint no. given to me was CC[protected].
Again they confirmed that they have dispatched the item. The AWB nos. [protected] & [protected] on dated 13.02.2012. of Blue Dart. Again these nos. found to be fake. I again called up and wrote emails, to which they assured to look into the matter.
For the third time they said the item has been dispatched through Blue Dart with AWB nos. [protected] & [protected] on dated 17.02.2012. When I checked them out I was shocked to find that the shipment was addressed to Delhi and already received by someone named Vishal. I stay in Orissa, and how come the items were shipped & received inside Delhi. I again called up Customer care. They informed that the complain registered earlier has been closed. When I requested to talk with their seniors, after a long wait the call was dropped from their side.
I have made numerous calls and written dozens of emails. However, I am not getting any help and the product ordered not received todate.

Dear Sir,
LETSBUY.COM is an online shopping site. I placed order for BlackBerry Curve 3G 9300 of Rs. 12,999 on 12th May 2012 ( Which letsbuy published on their site )the order got confirmed and my Oder ID is 1050101. 14th and 15th I called them for the shipment confirmation, they told me once they send the product you will get mail and SMS. I did not get anything. I called them on 16th evening 3.30, they repeated the same. At 4.30 PM I got a call back from Letsbuy and they told me the order was cancelled do to the product is out of stock. By the long argument and repeated calls they told me DO TO THEIR MISTAKE they published Rs12,999. It’s original price is Rs 14,500/. Now they cancelled my order, I did not get my money back yet. I called them they told me I will get my money back with in 21 days.
Sir, Please consider this as a petition against them, because from online reviews we can understand they are cheating so many people like this. I think they are collecting money from common people and doing their business, after one or two months they return money back. With out interest they can use our money for their business. Sir, I humbly request you to take necessary action against this type of cheating.


Thanks and Regards,
Unniraj Surendran

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