[Resolved]  LG Refrigerator — Refrigerator Not working

LG/refrigerator 270 litres — not functioning well

sir i had bought a LG refrigerator capacity 270 ltrs last year... from last three it is not functioning well..
i had lodged many comlainits regarding the product but company personnel didn't satisfied us.. the refrigerator is in warranty period.

LG — LG refrigerator not working

Dear sir
I am an LG Consumer of a double door Refrigerator 245lts. the purchase date was 1 august 2010,but the fridge had some technical fault,it stopped cooling, which is according to the present date is in warranty, but the technichal person who came charged Rs. 112+333=445rs, & said that it is not covered in warranty.
Following are my complaint No's on LG customer Care,kindly look into the matter urgently..
RNA[protected]
RNA[protected]
RNA[protected]
RNA[protected]
Regards
Deep Gupta

LG Refrigerator — Poor quality of service

Hi,
My LG refrigerator which is just more than 2 yrs old is not working. I raised multiple complaints almost 3 weeks back. After a week of complaints finally one person came to visit and told that the part that is faulty is not in stock and he raised a requirement for it saying that the part will be available by 5th Apr. It is 14th Apr now and after calling the servicing agent Sachin, he just referred me to his supervisor Mr. Balaji (cell num [protected]). This person just tells me to call later without even listening to my problem. Is this how LG handles after-sales service??? And if this is how they process paid repairs I wonder how they take care of repairs within warranty period. I really regret having bought an LG product. Would definitely avoid any LG product in the future and also suggest the same to all my friends and relatives.

LG — REFRIGERATION PROBLEM

lg people came to rectify my problem ...and assured me that it will hv a warranty of 6 months....next day the fridge was not working..i called them again and he told me that in 24 hours someone will be visiting my place.....but its almost 10 days and minimum of 3 reminders still there is no response from their side...

what should i do ...??

LG Refrigerator — Complaints not being attended

I had bought the LG side by side refrigerator model GC-B217 FLC on[protected]. On installation by service engineer Mr Hardeep on 23-4-11, it was found that two racks on the door of the freezer are cracked and need to be replaced. He told me that he will send an installation report to the company and it will be replaced in 2 days. When nothing happened for few days I called up the customer care on 29-4-11, 2-4-11, 4-5-11, 9-5-11 and on 13-5-11. I was sent a sms by LG that the defect will be rectified by 8-5-11. It is a long time and despite several reminders and spending more than 2 hours in total on phone talking to customer care several times; my complaint is not attended yet. And there is never any satisfactory reply. Calls sent to grievance cell to ms Sapna Bhatt on her telephone number [protected] remain unanswered all the time. A telephonic talk with Mr Shubhanker Dev' Area Service Manger on 4-5-11 also failed to rectify the defect found in the refrigerator during installation.

Same problem with me. & company people are not able to repair even in warrenty period. They just igore complaint of customer.

LG Refrigerator — complaint on the service Agent - Canon Refrigeration, Ameerpet

We have a LG Intellocool refrigertor bought from Hyderabad. The fridge was not working properly so we gave complaint to the authorised agent M/s.Canon Refrigeration, Ameerpet (Mb#.87901363/ [protected]/ [protected], who have come last week and repaired the fridge and v paid them Rs.1500/-, again now after week the fridge is having same problem, when we complaint the a bove cannon service people at troubling us since 2 days and today is thrird day nobody is responding to oru call.

Can somebody help us.

Shailaja
Mb#.[protected]

LG — Refrigerator is not working

I have EMC
Start date........[protected]
End Date.........[protected]
my ref. is not working so please repaired it
Address...........Chaudhrana , Fatehpur Pin.......212601
Mob. [protected]

I have refrigerator of LG company. its double door. in the upper freezer part some curd has been spill. this curd has reached to the hole provided for cooling in the freezer. what should i do. please mail me: [protected]@yahoo.co.in

Refrigerator LG Model — Refrigerator is not working

I buy a Refrigerator of LG Company. We power on the Frizge for around 8 hrs but, it is not cooling.
We complained to the Dealer. After 3 days,one guy (said he is from LG Company) came and saw what is the problem, he told me that the cooling system is not working, within 4-5 working days we will replace Refrigerator. He took sign on the complaint letter and the xerox copy of the bill.

Today, it is around 25-27 days completed, but there is no response from the Dealer.

What can we do ...........? at this stage.

LG Refrigerator — problem in the fresh basket

Team,

We purchased an LG refrigerator (product no: GL-308VSX5) in Kanpur on 3rd November 2010 from Richa Electronics, Kanpur, Bill No: 844. The refrigerator is facing problem as the vegetables do not keep fresh and there is ice accumulated in the fresh basket. The customer care representative has visited the place and is giving false excuses. The water in the normal section freezes and this was told to the person also.
Please look into the matter and have the same resolved.

LG Refrigerator — not giving proper service

Dear Sir, my self Nitin Trivedi, i buy a LG refrigrator, after 2 month of purchase its compressor is not working. i went to dealer M/s- Swar Sangam Radios , chhatarpur (mp) , he behave with me very rudly and say what you want to do, yo can do. i say i ll go to consurem forem, he say go...plz do the needful

Hi,
Kindly help me for regarding Lg Kp220 if I have insert the sim and start phone its shows sim registration failed kindly suggest if any solution kindly send me for my mail ID [protected]@gmail.com

LG Refrigerator — not works well food spoils

I purchase new lg refrigration 280 ltrs. but its not works i complain so many times but its unslove .my complian numbers r [protected],[protected],[protected];[protected] and some number i miss,i want my money back.during warranty time i started complains.and they r unsolved, and the executive as money last time,i want my money back these piece is not good.

LG Refrigerator — POOR & IRRESPONSIBLE SERVICE

SEE THE NO OF TIMES WE REVIVED THE ORIGENAL MESSAGES FROM YOUR SERVICE STATION . NO OF TIME I COMPLAINED FOR THE SAME PROBLEM.VERY VERY POOR RESPONSE FOR THE COMPLAIN.PURCHASE DATE IS[protected] MOD- NO. GL-241NMS 912 APKW016013. Referizerator is full of water inside,all the things are getting spoiled,not able to use freezer because it is fully covered by ice all the time.Two times replaced thermostat .Since from last one and half months they r doing nothing.How long time it will take.Service center head is not responding.When i reminded them again on 26-09-11 he said your freez is working fine means MEANS THAT NOT AT ALL KNOWING ABOUT THE PROCESS STATE.THIS KIND OF RESPONSE IS GIVING TROUBLE TO THE CUSTOMER.NOT AT ALL WORKING.VERY MUCH TIRED WITH PUTTING DAILY COMPLAIN.STILL THER IS NO PROPER ACTION.
KINDLY DO THE NEED AS EARLY AS POSSIBLE

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

LG Thanks you for giving an opportunity to Service your product. Send 1 if Dissatisfied,send 2 if satisfied to 5757554. Premium SMS charges apply

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.

Dear Customer, your request id is RNA[protected]. For any further assistance please call our Helpline[protected] Hours-7days). Thank You.
mrs prabha shreeraj nair

hi,
Thanks for your responce, we would like add on that every time your executives come check it do something but the problem is never resolved, i request your good self to please look into this matter immediately as we r facing problems as we cant keep inside the refrigerator it gets spoiled .

we appreciate your responce in this matter .
regards .
Mrs prabha shreeraj nair .

Hi,

Your Executive came on 2nd October Sunday and he filled the gas in the refrigerator and he said their would be no problem inthe refrigerator but sorry to say that the deep freezer againg is full of ice & full of water in the tray below the refrigerator & difficult to use .

We called on the number they gave us i.e [protected], But of no use .

Please advice & we request you to kindly solve the problem .

Thanks & regards
Prabha Shreeraj Nair .
[protected].

Hi,

We look forward for your fast & immediate action .

Thanks & regards .
Mrs.Prabha shreeraj.nair .
[protected]

My attitude towards complaint is very very bad, Every time the executive comes repairs & go the next day the same problem starts, Then we call them they say the same old story go & register the complaint first & then we will call u .

I request you guys to solve the problem .

Prabha shreeraj nair
[protected]

LG Refrigerator — water lick, black solids lick in fridge

We have alos registered the complaints through your toll free no. some persons from your side has come to observe and than leave as it is saying that any engineers will come to solve it