Life Insurance Corporation of India [LIC] Complaints & Reviews

I have been calling LICHFL office for 6 months but they never pick up the phone.
LICHFL agents who processed my loan and took heavy money from me are also not responding.There is no customer service ,Taking the loan from LICHFL is the worst mistake of my life.

The LICHFL employs which are really unhelpfull:

Faizi Riyaz (mobile - [protected])
Neha Mishra.

Asaf Ali road,New Delhi.

Respected Sir,
My husband S.Kuppusamy, Watchman, Government Middle School, Lawspet expired while in service on 06.01.2010. One LIC policy No.[protected] subscribed under the Salary Savings Scheme was partly settled (i.e., 20% of the policy amount has been paid to me for which I thank the LIC Pondicherry branch a lot) . The balance amount which is to be paid on monthly basis for the surival of my differently challenged girl child(mentally retarded) SIVARANJINI aged about 9 years is kept pending for more than 10 months. Please interfere in this matter and pass necessary directions to the LIC of India, Vellore Circle, Tamilnadu for immediate settlement so as to meet her education expenses in a special school viz., Sadhay School, Puduchery. Thanking you in anticipation

Dear Sir/Madam

I forgot my lic Userid and Password and My Mobile no is [protected].......... now i can not able to make payment Becouse iam in Dubai pls send me sms to the same no the one i Registred or mail me

I have invested Rs:10,000 in LIC Market Plus,Growth Fund,Plan no:181, policy number :[protected]. I filled up proposal form in SINGLE PREMIUM and B.O. office has entered plan as MULTIPLE PREMIUM. This I came to know after 2 years when i approached B.O. office to know SURRENDER VALUE. They said my policy is under RED.PAID-UP and policy is under YEARLY mode.

I have shown the proposal form which was filled by my agent and presented to them. According to that they have accepted that as per your proposal policy should be under SINGLE PREMIUM. But B.O. office has not taken any steps till now. They are not replying to any of my mails which are send to LIC official mail address of CRM.

I am tired now and stooped all investment in LIC and telling all my friends/relatives not to invest money in LIC. I don't trust LIC now. Neither they are informing present NAV value nor informing about due amount.

I have very good experience with Reliace ULIP plan. They are sending statement every 6 months and i am aware what is NAV of my investment.

I have submitted written application to below address and send many mails '[protected]@licindia.com' but still not getting any reply.

Branch Manger,
Life Insurance Corporation of India,
C.B.O. number 14/83Z,
Jeevan Prakash Building,
Relief Road,
Ahmedabad.

Can anybody help me?

Respected Sir, Date: 01/04/2011


Sub:- Harrassment due to the online LIC Premium Paid...

I paid the renewal premium online twice wrongly on dated 31/03/2011
This policy No:[protected]. My bank account has been debited
amount Rs. 733+733=1466., but no online receipt for the payment of the
premium was generated and no change my policy.

The transaction details from my bank account:

Value Date Narration Ref. No.
[protected][protected][protected][protected]------

Dated ,31/03/2011 SBI Ref:IG46125966,SBI Ref:IG46125733
TO Life Insurance Corporation Corporation LIC_


Debit Account Number: [protected]
Debit Branch: State Bank of India,Branch:- Rajaram Timber Market ,Kolhapur
Amount INR 1466.00.

I would request for the problem to be resolved as early as possible.
Please send me Receipt in my mail ID, This is for your kind information and necessary action.
Your faithfully,

Yogesh Shamrao Ranavare
Add: Plot No.787 ,B Ward
Ramanand Nagar, Dst : Kolhapur
Cell : 91 [protected]
PIN : 416012
E-mail: [protected]@rediffmail.com

I have applied home loan on 14th December 2010. It was told to me by exeuctive that I will get home loan within 15 days. But finally I managed to get sanctioned letter only on 25th Februayr 2011 ( after 70 days)

Now dispite having sanctioned home loan on 25th Feb 11 and all formalities done by me (as required by LICHFL) , they are not releasing cheque ( for due installment amount) . Serval time i have visited my Noida Brnach of LIC but no body is responding there. They are sayin only that file is with back office and they are palying with this.

Irronicially, LICHFL has already charged Rs. 11000/- as processing and which is cleared from my Bank a/c on 21st March 11. But still they are not provindg the cheque amount.

My due date to pay builder was 10th March 2011. and I have demand only Rs, 250000/- from LICHFL against my sanctioned amount of Rs, 20 lcas.

Day by Day I am bearing penalty from Building but No one in LIC his listining to me.

Please help me out of this situatin

File No. 614462

Thanks & Regards


Naveen Rawat
Phone NO. [protected]

Ref: B.O.C. Number 12870, 12864 dtd 16th Mar 2009 amt Rs. 6000/- each

I am registering this complaint on behalf of my brother-in-laws Mr Anil and Mr Sunil Satyen who are deaf and dumb and a Retina pigmentos patient (partially blind). The complaint is as follows:

One of the LIC agent (agent code: 01679929, Dev Officer Code: 0000000) approached us for the LIC policy . All the requisite documents along with the deposit fees of Rs. 12000/- was submitted to LIC through the agent’s representative on 16th Mar 2009.

However, LIC did not accept our request and the same were rejected stating that the applicant are not fulfilling the conditions mentioned in the LIC policy. The agent handed over the acknowledgement photocopy of the cheque deposited to LIC and stated that the money will be refunded and the cheque will be delivered to our home mailing address.

We continuously followed up with the LIC agent stating that the money have not yet been received by us and one fine day, we got the information that the amount has been refunded and sent to our mailing address. We requested the agent to provide us with the proof of delivery and the agent could not produce the proof of delivery details.

We had sent a letter along with the photocopy of acknowledgements to LIC branch. However, not received a single response till date.
Regards
Shrirang Shirke
Soham Tower No. 3
Flat no. 1511, 15th Flr,
Hari Om Nagar,
Behind Octroi Naka
Mulund East
Mumbai - 400081

I HAVE RECEIVED AN SMS "A LOAN OF Rs 23,00,000.00 SANCTIONED ON YOUR HOUSING LOAN APPLICATION NO 512515 DT 27/03/2011 ." I HAVE NOT APPLIED FOR ANY SUCH LOAN TILL DATE ,PLEASE CLARIFY THE MATTER AT THE EARLIEST.

O.P SINGH

[protected].

[protected]@yahoo.co.in

dear sir
i am an agent lic,since i am using merchant empowerment to collect lic premium,the error as follows on25/3 invoice no 4680524 Rs.1312/-and on 26/03/2011 invoice no 4680615 Rs.12022/-was worngly double entry with my merchant empowerment as well as cheque
was paid at lic 701 and got receipt instred of invoice in my name hence i request u to kinly recetify the error,and e needful.

thilakakakumar s.c.s. agent code 02618701

Respected Sir,
I have not promotion the DM`s Club Membership Agent & contunation as Club Membership roaster 2er003-2004. He are n`t credit o[censored]nknown, missing & transfer policy. I have already requested several times for all
the concerned officers of the LICI i.e.BM,BM(sales),SDM,ZM etc regarding this, but nobody has arranged
the same so far. As a results, I deprived other higher Club Membership & n`t called BM`s Club Member
Agent convention 2011. This is also a serius matter as all the agents should be given th the facilities/
stationery as specified by the norms of LICI.
Thanking you
Your faithfully
Sibaprasad Samanta.
Code 02131469
e-mail : [protected]@gmail.com

Respected sir,
I took a lic policy "JEEVAN ANAND" in the month of january 24/ 2011,my policy number is[protected] . uptill now i didn't get my policy bond.
please help me my detail is as follows
NAME RAMSWAROOP ARSE
ADD. KENDRIYA VIDYALAY ,HATKACHORA,JAGDALPUR (CG)



YOURS FAITHFULLY

R.S. ARSE

Dear Sir,

As we tried to have two policies for two individuals (One Time Payment) through an agent (Mr Bhadur Singh) who's phone no. is [protected]. we gave him two cheques of Rs. 30,000 each on the name of LIC. We don't know what the agaent did? Yet we don't get the receipt or any conformation of LIC policy. Agent says that he used those cheques in his personal use.
How can it possible?
Are we not safe by depositing premium by cheque?
The cheques details are given below.
Cheque no.- 263206 & 263207 (State Bank of travancore, code no. 4072 & Acount No. [protected]) on dated 20.07.10.

Please reveiw and solve this problem.

S.K Sharma
[protected]
sharma.[protected]@maruti.co.in

Sir I am lic agent since 4 years, working at Ahmedabad Vastrapur Branch(83X)
I have 75 lives, I want to have my Agent portal id and password, to update the
FUP DATE and status for my lives; Please Sir send my agent portal id and password.

My Full name: Archana Rushi Patel
date of birth : 31/10/1974
agency code: 1190-83X
Do code: 2835-83X
Email Id: [protected]@gmail.com


so please sir send my agent portal id and password as earlier as possible.
Thanking you
Yours Faithfull
Archana Patel
<[protected]@gmail.com>

NAME -UMESH PRASAD DAS, MONEY BACK POLICY
DATE OF STARTING POLICY-04.03.1994
BRANCH CODE-460, NAME OF BRANCH -LINK ROAD,CUTTACK

MONEY BACK DUE ON-03/2010
COMPLAIN DATE AT BRANCH OFFICE-09.03.2011
ANSWER FROM BRANCH OFFICE-SAID AMOUNTOF RS10000/- WILL BE SEND TO YOU WITHIN SEVEN DAYS.
IT IS VERY SORRY TO SAY THAT IF SUCH A BIG ORGANISATION IS MAKING DELAY MORE THAN 1 YEAR TO SEND COSUMERS BENIFIT THEN HOW WE WILL BELIVE INSURANCE COMPANIES.
TILL DATE I HAVE NOT RECEIVED MY MONEY.THEN WHAT WILL BE MY NEXT STEP PLEASE INFORME ME.

I hold a policy No.[protected] in my name with Risk date[protected], Payment mode - ECS, T-T-PT - 191/18/18.SA. I wish to inform you that since its beginning from August 2010 not a single premium has been received by LIC through ECS mandate. I have been paying premia through cheque through my agent. I and my agent, both are at loss as to why ECS mandate is not being exercised in my case. In September 2010 I was even advised your office that the policy has been discontinued for want of premia payment whereas there should not have been any lapse whatsoever. I see this as a rather peculiar procedural lapse as my documents were verified and accepted and the policy bond has been received by me.

It is disheartening to note that despite best personal and written efforts, LIC has been stonewalling the issue of operating the ECS mandate causing immense mental and personal trouble as cash permia are required to be tendered at the local LIC office to continue the above policy being a monthly permia policy.

Dear Sir,

I have enroll policies online in LIC website but it showing invalid cannot understand why it showing invalid, as my other policy have enrolled.
I already register online complaint no- 314533, but i am unable to understand why still my policy is not been enrolled online still showing 12P error, 24P error as me submitting the Installment in due time but it showing policy status as closed.

requested you to kindly update me.

Policy no[protected], Holder - Ajay Masiwal
Policy no[protected], Holder - Ajay Masiwal
regards
Ajay Masiwal
[protected]@yahoo.com
mobile no- [protected]

I have taken Lic's profit plus, but till date I dint get any information, current valuation and sttaus of the policy no[protected]. the agent is also not helping please give me details on the above ID

To,
Manager CRM ( Grievance Redressal Officer) ,
LIC of India,
Kanpur,
U.P.
India.

sub- Non payment of death claim of late Shri S.N.Upadhyay (I.P.S.); policy no[protected]

Respected Sir,

It is unfortunate to bring to your notice that death claim of my father Late Shri S.N.Upadhyay(I.P.S.) has not been given even after 8 months of filing the claim.(nominee- my mother Shrimati Kamla Upadhyay)
This has been the situation even after repeated reminders & tracking of the file by shri D.N.Pandey ,Manager,LIC branch Saket,Meerut & Shri M.M, Malviya , A.O. ,LIC ,Kanpur zone , to the concerned LIC branch at Shahjahanpur(U.P.). It has been a very callous situation at Shahjahanpur LIC branch.

Infact all the other claims of his policies have been met long before , thus it is all the more unfortunate that this particular claim has has not been met even after so many months & efforts.

Therefore I request you to please deal with matter on an urgent basis as it has already been very delayed.

Thankyou,

Yours truly,
Abhishek Upadhyay
s/o Late Shri S.N.Upadhyay (I.P.S.)
D.I.G. ,P.A.C, Meerut sector, Meerut.
Resi - 462/6 Shastrinagar, Meerut.
Phone no- [protected]
[protected]

Policy No.[protected]
Kindly update my e-mail address as srinivas.[protected]@gmail.com
Please note, I have forgot my, hence unable to login. Request yourself to send my password to my new e-mail address enable me to get my premium receipts which I have not received.


Thanking You,

Srinivas Amin

The Manager/ Branch Incharge,
Branch Code - 11J, Delhi,
LIC of India.

Dear Sir/Madam,

It is great agnoy that I wish to bring your kind notice the callousness shown by your branch in responding against my request for revival of my term plan policy no.[protected]. I have sent several mails but I am not getting any response/revert. The complete details are as per mail copy pasted below (which I have sent to branch mail ID):-

From: Anil Jain
Sent: Friday, March 18, 2011 7:53 PM
To: '[protected]@licindia.com'; '[protected]@licindia.com'; '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: RE: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Hi All,

I have submitted all my reports at Borriwali Branch on 1st March 2011. I have taken the confirmation from branch that they have dispatched all reports and duly filled application form on 1st March 2011 itself.

Now its 17 days. Please revert on the status.

Warm regards,

Anil Jain
Credit Head - RPC West
Mob +[protected]
Tel[protected]

From: Anil Jain
Sent: Monday, March 14, 2011 10:50 AM
To: '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: RE: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Dear Sir / Madam,

It is more than 10 days now, please revert with status.

Warm regards,

Anil Jain
Credit Head - RPC West
Mob +[protected]
Tel[protected]

From: Anil Jain
Sent: Thursday, March 03, 2011 12:23 PM
To: '[protected]@licindia.com'
Cc: 'aniljain.[protected]@gmail.com'
Subject: Revival of Policy (Term Insurance) no.[protected] in the name of Anil Jain

Dear Sir/Madam,

I am Anil Jain (33 Years old). I have taken the captioned Term Insurance for Rs. 50 Lacs vide policy no.[protected] in the month of August 2009. This policy was with Annual Premium and my premium was due in August 2010. In August 2010, since the annual premium was high (Rs. 29000/-) hence I want to reduce the insurance amount to Rs. 25 Lacs and I have requested for the same to the agent thru which I have taken this policy. The agency has confirmed me the status that Term and Premium once decided cannot be changed. However he has confirmed this status on 15th Day after the due date of my premium.

Later on when I try to pay the premium on 20th Day from due date of premium, I came to know that my policy is lapsed as grace period in Term Insurance is only 15 days (not 30 days like applicable in other policies). Since then I have tried and asked so many agents for revival of my policy but nobody has taken any interest and everybody has suggested to take another policy.

Since I have now moved to Mumbai hence it has become very difficult for me to pursue the matter at Delhi Office and hence as a last effort, I have visited the Borriwali West Branch , Mumbai and there I have discussed the entire issue with Ms. Prerna Triwedi. She has told me the entire process and I have gone thru all medical checkup. Now I have submitted all my medical reports(as suggested and arranged by LIC Healthcare TPA) and KYC reports documents etc. at Borriwali Branch where Ms. Prerna Triwedi has confirmed that she has dispatched my Revival Request and all reports to your branch on 1st March 2011.

You are requested to please do the nededful.

You may also check the status of my other policies (Policy no.[protected],[protected] and[protected] where policy amount and premium are less however they confirm my habits and intentions of paying premium on time. And this time the delay has happened only due to miscommunication at my Agents part. I assure you that I will pay all future premiums well on time.

Hoping for a favourable and earliest reply.

Warm regards,

Anil Jain
Head Credit (West Zone)
Deutsche Postbank Home Finance Limited
Unit No. 705-706, 7th Floor, “A” Wing,
Diamoda, Nr. Novelty Silk Mill Compound,
Dahisar (East), Mumbai – 400068
Tel[protected]
Fax[protected]
Mob +[protected]
Mob +[protected]
www.deutschepostbank.co.in

I hope the chain mail sent to your branches from time to time is sufficient enough to give you a fair idea that how much help has been given by Borriwali Branch, Mumbai in guiding me the right way for revival of my policy and how much careless are the employee at branch code 11J.

Now its my humble request is that if you do not want to revive my policy then please inform me immediately so that I may opt for other alternative. I have already spent more than Rs. 2000/- in getting fresh medical reports.

Hoping for a favorable and earliest reply.

Regards,
Anil Jain
+91 [protected]
+91 [protected]
+[protected]
+[protected]Board)