Life Insurance Corporation of India [LIC] Complaints & Reviews

Dear sir,

i am a policy holder of lic india, due to some domestic reason i have surrendered my policy as i need money( out of this policy i took loan), i have surrendered the policy (policy no[protected] in KDMO-1 ( CITY NO17) in kolkata.Most astonishing fact this i have enquired several times over phone (phone no[protected] i was told my cheque has realeased and it is on transit. I have sent my agent he enquired the cheque was ready (cheque no-94480 dt 6th april 2011) amounting Rs 14943/- but not traceable, it a kinfd of statement of LIC. i am very unhappy with their service, and not understandable when i will get my cheque and how it will reach to me.

PARTHA PRATIM LAHIRI
MOB NO-[protected]
KOLKATA

As per the policy, i am supposed to get 10% of the basic sum assured every five years. I have not received the amount yet.

1. I have been informed by 902 branch that my original policy need to be submitted until otherwise the cheque will not be released. My husband is also holding similar policy, but he has received the cheque without submitting any forms or policy

if any rules is there, it should be applicable for all

2. Also i received one more call informing that the cheque was couriered in the month of February but it is returned due to wrong address. I have been staying in the below said address from 2008 which is also registered with LIC and all my premium receipt are addressed in the same address


Wht system is followed

Dear Sir,
I have lost my two policies due to those have been burned and I do not have any records such as policy no. etc.but these were almost matured. So my request to you please re issue the policy certificates.My details are given below:
Name of branch from where it was been issued.24 Parganas(N)
Name:amitjyoti Banerjee
Father's name:Late Kalidas Banerjee
Permanent Address;48,Ram Sita Lane,Po.Halisahar,Dist.24Parganas(North)Pin-743134.W.B.
Nominee:manju Banerjee

Please re issue the same and send them to my present address i.e.C/o.R.N.Banerjee,
C-1/34,Sector-55,Noida,dist.G.B.Nagar.Pin-201301.U.P.

Thanks & Regards,

Amit Jyoti Banerjee
Ph.No.[protected].
e mail id:[protected]@gmail.com

LIC POLICY NO[protected] matured - NO REPLY FROM LIC
I had sent numerous mail to the LIC .But till date i had not received any reply from them,My policy was matured on 8th March 2011 & now it is more than a month.If LIC can force us to pay late payment charges when our premium gets delayed, Can't we also deserve to get the late payment/interest charges from LIC.
SO far,I had not received a single email reply from LIC in this regard.Then what is the purpose of your email ID/computer in LIC.

Sir, Please submit my annual account statement of 1-4-2010 to[protected]

Police No. Police Holder Name Amount Rs.

[protected] Hemal Punjalal Rana 3297/-
[protected] Punjalal Jashvantlal Rana 2155/-
[protected] Punjalal Jashvantlal Rana 1198/-
[protected] Punjalal Jashvantlal Rana 7267/-
[protected] Sudha Punjalal Rana 1384/-
[protected] Tejash Punjalal Rana 407/-

I had taken loan from LICHF in reference to above a/c from your Gomti Nagar, Lucknow branch. Four of my policies, issued from LIC Allahabad (UP) branch have been assigned in your favour. My policy numbers are as follows:[protected],[protected],[protected] and[protected] with due acknowledgement from your officer. Loan is fully paid. Only policy no[protected] has been returned to me. Rest were not traceable in your Lucknow office.
On my repeated complaints duplicate policy bonds for policy no[protected],[protected] were issued.Policy bond for policy no[protected] is still pending six months of loan payoff.
Dr S k Rastogi

March 31, 2011 I received an e-mail form LIC that the maturity amount was Rs. 29,946. But to-day only Rs. 28,205 is received in my account. My Policy No. is[protected]

i am not recevied my policy no :[protected] DOC 20/11/2009. please tell me what to do? to get my policy.
i will talk to my agent & he say that please check in the post office & i do it but the post office person say your policy address is not proper so they return the policy to lic of india's head office & lic office person say thay don't have it. then where is my policy
please mail me on my e-mail add:[protected]@yahoo.com

DEAR SIR,
I HAVE MY LIC POLICY NO[protected].
THIS IS A MONEY BACK POLICY. I HAD TO RECEIVE THE AMOUNT OF RS 20000/- ON THE DUE DATE OF FEBRUARY 2011. BUT NOT GOT THE AMOUNT BY CASH OR CHEQUE. SO ALSO I HAVE APPLIED FOR THE ASSIGNMENT FOR THE ASSIGNMENT OF THE SAME POLICY TO IDBI AURANGABAD BRANCH ON 28/03/2011. BUT THE RELATED OFFICERS ARE NOT ASSIGNING OR DELIVERING THE CHEQUE OF THE POLICY.
WE HAVE BEEN VISITING THE OFFICE OF VAIJAPUR SINCE ONE AND HALF MONTHS. THE RELATED OFFICERS NAMED MR DESHMUKH, SHRIMATI GORE AND SHRIMATI YELDARKAR(? AS I DONT REMBERBER HER NAME) ARE NOT PROVIDINT THE PROPER SERVICES. I DONT LIKE THEIR MANNER THEY ARE BEHAVING WITH ME. I HAVE PAID ALL THE AMOUNT AS THEY HAVE TOLD. THEY ONLY SAY THAT THEY HAVE NOT CLOSED THEIR MARCH END ACCOUNT. IS IT OUR BLAME THAT THEY HAVE NOT CLOSED THE ACCOUNTS
PLEASE VERIFY AND SOLVE THE PROBLEM

I had a policy No.[protected] for Rs.50000/- was matured on 15.12.2010 I have not received any intimation from L.I.C so far. When I went and asked about my policy matured amount & the penal interest for the matured policy from 01.11.2011 to 15.04.2011. The Manager of L.I.C branch Bellampalli has told that his branch has given intimation in the month of Jan'2011 through post, the non receipt of intimation is not our fault you can go and inquire at postal department. We will pay only the matured amount without any penal interest that is also on 18.04.2011 since the particular staff who is issuing the cheque is not available. He I request your good self to kindly look into this mater and do needful.

Dear Sir,

I had sent an application of my mother three months before to get the cheque through ecs

system . With that aplication i had attached a copy of My .SBI saving bank

pass book some cheques you had sent on my mother's name against the policy .No-

[protected]JEEVAN SURAKSHYA) .My mother's SBI account .No was [protected].At that time i was not aware

of that prescribed formt for ECS transfer. My Mother(Mrs.Sandhya Rani Mohanty) is residing with me in BBSR due to her growing age hence you are requested to send all the correspondence to me on the following address
to -Soumyajeet das son of Sandhya Rani Mohanty, At-ExPGP Office, Xavier Institute of Management, Jayadev Vihar, BBSR-751013.I want to know the status of that application. Dear Sir we have changed our address from Bhadrak to BBSR.Can you help us to send us the cheque of my mother on the above address of my office
regarding this policy on the above changed address or transfer the cheques to my mother's saving account in SBI.A/c.No-[protected].Please let me know if
i have to sent any other doccuments for proof or i have to sent you the filled prescribed format to you. But one thing sir my mother has no saving account cheque books. Sir if you have already sent the cheque books in our bhadrak address please cancel or block those cheque nos and kindly issue fresh cheques in my office address which is to Soumyajeet das At-ExPGP Office, Xavier Institute of Management, Jayadev Vihar, BBSR-751013. so that i can deposit it to my mother's account. Sir please help me in this regard i am a over bussy person so please help me . Sir please note that my mother's name is Mrs. Sandhya Rani Mohanty. Sir please give me your contact number so that i can tell the details of this matter. Sir my mail ID is [protected]@ximb.ac.in.Please help me by sending some suggestions or reply
regarding this application of my mother.

regards,
soumyajeet

Dear Madam/Sir

I had sent the above information yesterday to know my mother' s application status whether it is approved or not .Please let me know the reply through my
mail ID([protected]@ximb.ac.in) .If possible please let me know the contact No.
customer care (Who can help me regarding this matter) through my mail. ID.
Also i want to change my mother's policy address.The new addres should be
Sandhyarani Mohanty M/o-soumyajeet das(Mob-[protected]), At-ExPGP Office , Xavier Institutre of Management, Jayadev Vihar,Bhubaneswar-751013

I am being a LICI agent (agency code 232248c) repeatedly requested to the Branch Manager (Branch Code 48c), LICI, for a USER ID & PASSWORD for web access through Agent’s Portal of LICI Website. But, I could not get any response till date. Please kindly help me to provide better service to my valued customers.

Mrs. Gitanjali Deka Pathak,
LICI Agent, Maligaon Branch,
Agency Code: 232248c
Mobile: [protected]
Email: gitanjali.deka.[protected]@gmail.com

I want to know my current policy status and full details.pls inform all information and send it to my email id - [protected]@gmail.com.

Thank you
From
PRABHAKAR.S
POLICY NO:[protected]

I have taken a LIC JEEVAN PLUS policy vide policy no.[protected] D/[protected] plan 173 and paid an amount of Rs 20000.A policy was also issued in my name i.e Vanka.yathiraja valli with nominee as V.V.R.Shyamkumar..This is an invevestiment under LIC'S JEEVAN PLUS GROWTH A UNITED-LINKED SCHEME UNDER PLAN NO.173. As per the charcterstic of this scheme this amount will be invested in debt/equity market with a ratio of 50%:50% in government securities and equity shares respectively and interest/dividend and profit earned as the case may be will be adjusted to my credit each year to be utilised as further premiums of this scheme. Thus the liablility of further due premiums of the above scheme is reduced to this effect and balance income on this scheme supra above shown as credit balance in my favour every year and the staments thus arrived be sent to me to alert the the further liability if any on this schme. Thus in the process a paper was also published as on[protected] that this scheme was benifited by 29% since october2005 to[protected]. this gave me a hope that my capital appreciation is Rs 5800 during this period and would contribute a lot towords my liability of premium payments to this extent.But the LIC has not sent the annual statements as such and now a letter was received on[protected] vide their letter no nil dated[protected] asking me to pay some amount vaguely without giving the period or the basis for their contention.I approached on[protected] the dvisional manager,VISAKHAPATNAM .But he is not in a position to sbstanitiate the contents of the letter and vaguely asked me to remit some amount .The basic requirement to any due amounts is the specific demand for the due amounts in advance every year for the same based on the above terms of this scheme as explained above supported by proper annual statements reflecting the credits and debits for the relevent years.Unfortunately the LIC chosen to ignore all norms and vaguely sending letter after6years saying that you may fall due of amounts and remit some amounts or prepare for foreclosure threatning of dire consequences unilaterally which are arbitrative and aganst the HUMAN RIGHTS.Hence I request to kindly arrange to send the ANNUAL STATEMENTS SHOWING DEBITS CREDITS IN VIEW OF THE EARNINGS out of intersts,dividends and profits on the intial investment of Rs 20000 in 2005 as explained above as per the terms of JEEVAN PLUS OF LIC notified at the outset of this scheme.KINDLY ARRANGE TO SEND MY STATEMENTS OF MY ACCOUNT SINCE 2005-06.2006-07,2007-08,2008-09, AND 2009-10.PLEASE ARRANGE TO ESTABLISH BASIS FOR LIC'S INTIMATION TO REMIT SOME AMOUNT VAGUELY.Kindly arrange to send the above basic.LIC has sent an Email in which particulars of appropriation of Rs 20,000 kept at their diposal transferred to LIC account almost completely exhausting my RS 20,000 since 2005 november asking me to remit further additional amount to continue the process without mentioning the figure of the amount to be remitted endlessly. In this regard the follwing unusual methods were adopted deviating from the LIC norms linking period of policy,term and the premium of the policy as per the procedure norms and LICs dignity in extending social security to the senior citizens like me adopting unfair practices voilating simple principles of Justic and Human rights While the LIC policy Issued to me contains Annual premiums as mentioned you have grabed the premiums every month as per the statement supplied to me in spite of my repeated requests.Had these are spared for an year as mentioned in LIC policy the financial scenerio would be different (2)The duration of the policy is to be mentioned.However as per the due date of last payment i.e[protected] noted by you inthe policy the duration of policy is 40 years in my case and dedudcted a total amount of Rs 26,351 up to end of[protected] for 65 months at different rates i.[protected]@324.90 for 9 months,Rs354.59 for13 months,389.30 for 12 months,Rs.428.80 for13 months Rs.472.55 for 13 months,Rs520.90 for3 months,544 and Rs574 for one month.At this rate if I go on remitting the amounts demanded by LIC .The total amount will go up beyond the SUM ASSURED in your policy unlike the other LICs policies . Hence I request you to kindly arrive at a judicious premium amount corresponding to sum assured for a period of 40 years as per your TABLES and fix up the annnual premium to be consumed from my account credits. (3) In the amount allocated coloumn of the statement of appropriation of amounts sent by LIC certin amounts are shown as amounts allocated similar to the DR.and Cr amounts amounting to Rs.26,350 which means that an amount of Rs 26,350 outstanding credit with LIC in my favour as the same is transferred from out of the proceeds of the sales of my units in my account and there are no outstanding dues from me in this regard.As such this amount of Rs 26,350 is avialable for surrender in case of emergency and/or for foreclosure as envisaged in clause10.a charge for premature surrender as per the terms mentioned in my policy.But some staff of Visakhapatnam Dn. of LIC office irrelevently disposed my querry in this regard that nothing is payable in case of surrender/foreclosure,This is to be clarified now as the safety of my very hard earned money with LIC in this regard as shown above under ALLOCATED amount by LIC is thretended only to be whisked away making me a victim of your JEEVAN PLUS policy plan173. This is against principle of fundemental Principal of justice and human RIGHTS.This may be clarified early to save my hard earned . .(4me)It is also not justfied that the benefit of extending BONUS as desided by LIC from time to time is not extended to this scheme i.e JEEVAN PLUS plan 173 as has been extending to other products of LIC.This may be cosidered and add the element of BONUS also in ALLOCATED amount as explained above which may reduce the incidence of further premium amounts .As gone through the conditions on the polcy there is no bar on extendig the BONUS elent. (5) I request the CORPORATION to be spesific in amounts to be remitted,period in advance athe intimation which is totally absent in LICs letter d/[protected] without reference number received by me on[protected].LIC has a healthy practice of giving notices containg all these particulars in avance was the greate tredition..Kindly arrange the needful as requested.

Dear Sir,
With reference to the above, I would like to bring to your notice that refund of income tax has not been done for the assessment years 2008 -09 & 2009-10.

I, Mrs. Geeta Arora (PAN No. AAYPA5895P) have filled my returns for income for the above years on july 2009 and july 2010 respectively at your above address. The refund of taxes which have not been done is as follows;
1. 2008-09 Rs.35073/-
2. 2009-10 Rs. 56643/-

Thanking your
your faithfully
Geeta Arora,
Agent (LIC OF INDIA) Unit2
Add: 277 Guru Nanak Pura,Adarsh Nagar,
JAIPUR-302004

Dear Sir,

Pls Help,

Contentiously follow up from June 23, 2009 till date i am not received any reply from LIC.

I was taken a policy from LIC on[protected], Policy No-S28313850, Divisional Office-Indore. But till date I am not received any refund money from LIC while as I am deposited the premium last 1974. Pls help in this matter. Pls find attached scan copy of Policy Bond & Premium Receipt.

Policy Holder-Shri Ramesh Chandra
Policy No-S28313850
Address-Fateh Chowk,Baghana,Neemuch (MP).
Scheme-Salary Saving Scheme

My Current communication Address.
Shri R.C Khandelwal
B-905,Sector-1
Avantika Rohini
Delhi-110085
Tel-[protected]


Thanks & Regards
Shri R.C Khandelwal
Mobile- [protected]

I take 4 LIC policy,

I know @ all my Policy detail.
How much money i deposited & when

How i get this detail.

from LIC site I try many time to register, but not any detail given
Please help me.
[protected]@yahoo.com

Reply me

Dear Sir,
My Policy No. is[protected] Branch code-26A Ihave no received Monyback cheque Month of Januaru-2011 My Complaint allredy sumitted many times. but no repply once a time.And my new address allredy updated profile.I want Monyback cheque urgently in my new address as again below here
Shiv Singh S/o Sh. Gajadhar Prasad
N-71, Teacher's Colony, Pratap Vihar
Ghaziabad (U.P.) Pin code-201009
Mob. [protected]

Dear Sir/Madam,
I paid premium of My Policy No.=[protected]; Name of Policy Holder is Praveen Kumar; Service Branch = 314 (Faridabad) and Net Banking Transition No.=4509999 and Net Receipt No.= PR[protected] through Net Banking of licindia.com (ICICI Bank) and i got the net receipt also for your reference i attached the net Receipt here. When i checked the Policy as well as Premium Calender it shows My Policy is due on 30/03/2011 but same i paid on 07/03/2011 through ICICI bank and amount is debited from my account ICICI bank.
please clear these Point why it is not shown paid in Premium Calender as well as in Policy?

Regards,
Praveen Kumar Sharma
[protected]

I have applied for the LIC policy which has not been issued to me even after waiting for almost one year, inspite of several reminders & regular follow ups. I fail to understand what has happened to the LIC customer care which it seems not at all bothered about customer complaints. My Application for LIC policy is pending for almost one year and nobody including the agent is looking into the troubles for the end user. Further I felt deceived when came to know that the agent has applied for a policy for 20 years while the premium paid my me to the agent was for 25 years term as informed by the agent himself while calculating the premium.
Although I have registered a complaint with LIC customer care in the month of september 2010 but nothing has been done till date regarding my complaint.
I really feel conned having opted LIC for having a policy and am writing this email in genuine distress that how a LIC agent can deceive people working in the Government Sector in name of LIC, this is really very disturbing and compels me to loose faith in the LIC itself even though I already have two policies from LIC No.[protected] and[protected].

I hope this mail of mine will be considered genuinely and an appropriate redressed will be done.

Regards

Sunil Kumar
[protected]