Life Insurance Corporation of India [LIC] Complaints & Reviews

Tuesday, 15 February, 2011 4:04 AM
From: "NAVEEN KAUSHIK" <[protected]@yahoo.com>View contact detailsTo: ccc.[protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com, mm.[protected]@licindia.com, mm.[protected]@licindia.com, mm.[protected]@licindia.com, crm.[protected]@licindia.comHi all,

Revert is still awaited, Can i have the courtesy of receiving reply from anyone responsible ??

Other policies which are already enrolled

[protected]
[protected]

Policy not able to enroll

[protected] :- Error

Thanks,

Naveen Kaushik
[protected]




--- On Mon, 14/2/11, NAVEEN KAUSHIK <[protected]@yahoo.com> wrote:


From: NAVEEN KAUSHIK <[protected]@yahoo.com>
Subject: Re: Fw: Unable to register policy
To: "ccc" <ccc.[protected]@licindia.com>
Cc: mm.[protected]@licindia.com, mm.[protected]@licindia.com, mm.[protected]@licindia.com, [protected]@licindia.com, [protected]@licindia.com
Date: Monday, 14 February, 2011, 1:46 AM


Dear all,

Its been more than a fortnight since i raised below mentioned concern & i was given a timeframe of 3-4 days for getting this resolved.

With sheer disgust and with very liitle expectations i would like to inform you that problem still remains the same hence i am still not able to register policy on licindia portel.

By any means i simply fail to understand how come a policy is taking such an exorbitant amount of time to get updated in master database.

Please suggest a wayout or else guide me a process to surrender my policies aithout any hassle.

Thanks,

Naveen Kaushik
[protected]

--- On Thu, 27/1/11, ccc <ccc.[protected]@licindia.com> wrote:


From: ccc <ccc.[protected]@licindia.com>
Subject: Fw: Unable to register policy
To: [protected]@yahoo.com
Date: Thursday, 27 January, 2011, 1:35 AM



Sir,

Hope you are satisfied with information provided by our executive.


----- Original Message -----
From: mm.delhi-do1
To: CCC Delhi-DO1
Sent: Thursday, January 27, 2011 9:30 AM
Subject: Fw: Unable to register policy



----- Original Message -----
From: NAVEEN KAUSHIK
To: BO_G103 ; EPS1 ; bo_124 ; mm.delhi-do1 ; mm.delhi-do2 ; mm.delhi-do3
Sent: Wednesday, January 26, 2011 6:33 PM
Subject: Unable to register policy


Dear all,


Please check as I’ve not been able to enroll LIC Policy as per below mentioned details.




Name :- Naveen Kaushik

Policy # :[protected]

Premium Amt :- 25221.00/-

DOC :[protected]


Kindly check & do the needful, as i failed to receive any response from any of my previous correspondance, cluster office and from contact centre.


I've got 2 policies already registered on my name and this is the first time i've had such a bad experience with LIC india.



Thanks,


Naveen


[protected]

i has been apply for home loan (appl.no 663923)on date 23-aug-2010 for amount Rs 12,50,000/-.
i was submit all document to LICHFL Office(SCO-2445-46, 1st floor,Sector -22C phone no. [protected],[protected],mr chiranjeet kr) email [protected]@lichousing.com) (which document demand by exucative of LICHFL),
and i call on 27/8/2010 for personal discussion at chandigarh office during this time his demand for credit card settelment copy, i was proveid this peper same date,
after all peper check,they said your peper is completedand we will send all document delhi office, during this period they submit cheque no. 246444(standard chartered bank)Amount Rs1103/- and cheque was cleared on date 03/09/2010,but after 25 day LICHFL told your case hasbeen rejected due to your credit card problem, while i submit document regarding this already,if credit card problem why not put this quation before cheque clearing,
dear sir,LICHFL was weaste my time approx 25 days and deduct Rs 1103/- with out any loan section,
i was mently disturb with LICHFL workings due to i was received Demand letter by Builder for Due date instalment
This is totally cheating & mently Harsment with customer

SIR,
I MD.JAMEEL AHMED HAS TAKEN HOUSE LOAN FROM LICHFL WARANGAL ,APPL.NO.854758 LOAN A/C :6801348
I AM PAYING MONTHLY EMI 10,606 FROM SALARY DEDUCTION
on 4/11/2010 i have paid 20,000 &outstanding loan is 10,06,398
on 6/12/2010 i have paid 20,000& outstanding loan is 9,87,000
on 6/12/2010 i have given DD of 40,000 & the receipt no .issued by LICHFL WGL 152652 Dt. 8/12/2010. & outstanding loan shown is 9,65,000 which is showing a difference of nearly 20,000.
hence i request you sir to rectify the defect & issue me a copy of payments done by me from 1/1/2010 to 31/12/2010.
MD.JAMEEL AHMED,
DY.MANAGER , SINGARENI BHAVAN=500004
RED HILLS- PB.NO.18
KHAIRATABAD
e-mail: [protected]@yahoo.com

forgotten my user id and password for my online payment of lic premium
my policy no.[protected] DOB 27/10/1958 my name is Pallapothu Suresh Kumar
my moblie no is. [protected] my mail id [protected]@yahoo.com please send
message to my mail address and to my mobile also

I TAKE POLICY JEEVAN AADHAR DT.[protected] BUY AGENCY CODE 0233423R DO 0031032 NAME PRITI KESARWANI (MOBILE NO. [protected]). SHE RECEIVED THE CHEQUE AND PAYMENT CLEAR IN MY BANK ACCOUNT BUT SHE DID NOT GIVE ME RECEIPT AND POLICY BOND. TODAY (DT[protected] MONTH A GO BUT SHE DO NOT REPLY MY CALL. PLZ HELP ME WHAT CAN I DO.

Dear friends,pl.donot prefer L..I.C.housing finance ltd for your housing loan products.They are not customer friendly and also the officials themselves donot know the procedure of loan.Their aim is only to grab the processing fees from us and make us to wander from pillar to post. I had a worst experience at velacherry branch that my applicaton has been rejected after six months by showing the reason that i had settlement status at cibil report.Though they have all the right to show the reasons, will they bear the the loss incurred due to their delay.No right reply received from L.I.C.for my letter.

As I understand LIC is cheating pension plan Policy holders. I am also holding a Jeevan
Suraksha Policy which matured ( Vesting date ) on 22/07/2010 on my 55 Th Birth Day. Now LIC
is saying that the vesting date should have been 08/02/2011. This is absurd as this is in no way connected with my 55 Th birthday. However inspite of writing many e-mails and contacting them since the last one & half years , I am still to get the commutaion amount & the pension. I have written to the IRDA but not much has happened. LIC had sent a discharge form asking me to sign the same and surrender the original Policy.This amounts to signing an advance receipt, loosing the original policy and agreeing for the fraudulent vesting date. More over , Original Policy is not really required as they have cleared many other Policy maturities without the same. So is with IDBI/ICICI Bonds. I am giving the e-mails of
IRDA to which you may send your grievence. I am also planning to sue LIC by collecting all
pensioners who have been cheated. Kindly write to me , if you would like to join hands in fighting this crime. I may be contacted on my e-mail given at the end of this letter. If all o[censored]s join hands & sue LIC we may get our legitimate dues. Even if they pay now, I am loosing at least Rs. 50000/= which is too precious for a pensioner. If you try to find the total amount involved & loss to pensioners, this will be not less than 2G.
IRDA:
======
[protected]@irda.gov.in

My contact details:
[protected]
S.Prakash.
[protected]@rediffmail.com

forgot my user id& password could you pleaseforward my online user id&password to my email address [protected]@hotmail.com phone no [protected] my name is Arpita De Policy no[protected]&DOB 04/08/1985

My father Kamod Mishra, Vill. Post: Brahampur, Darbhanga, Bihar expired on 21/11/2009. My mother Leela Mishra is the nominee for both policies[protected] &[protected] & my mother had submitted all required documents’ to LIC Office, after more-than one year till now, she did not get the amount of claim.

So please help us to get the claim at the earliest.
Thank you,
yours faithfully,
Abhay Kumar Mishra
1st son of the deceased

Respected sir/madam

i am lic agent. smit manchekar code 32-902. i want to complain for the terminal payment.
i have been empowered the premium terminal by lic. i always deposit my collection at br 927 bhandup. but today they refused to take my collection saying that i have not selected their br for collection. but as usual i have selected their br only for the collection kindly look into the matter on urgent basis as the time alloted to me is 48 hrs to deposit the collection

smita manchekar

Hi,

I had applied the loan on 21st December 2010 against the scheme of 9.25% fixed for 5 years. I was told that it should get sanctioned in 7-8 working days before the expiry of the scheme. I received the sanction letter yesterday (9th Feb, 2011).
I have few concerns in the same:

1. The sanction letter states the rate of 9.75% fixed for 5 years instead of 9.25% fixed for 5 years
2. It also says that the rates at the time of disbursement will be applicable.
3. I was told that the processing charges will be 0.5 % or 10, 000 which ever is lower because of my professional degree. The processing charges shown in the sanction letter is 1%, although I had given the copy of my professional degree also.
4. I was told that there is no prepayment penalty if loan prepaid from own sources. It will be applicable only in case of transfer of loan to another financial institution. The sanction letter simply says 2% prepayment charges.

I expect that the sanction letter should have same terms which were told to the customer which were told based on which the customer decided. Also, I would like to have all the terms told to me at the time of application on the LIC letter head instead of verbal communication. Having different things in verbal communication and written letter is not expected way of working of such a large government financial institution.

Please look into the same and clarify for the same.

Thanks
Vivek

Non receipt of annuity cheque
Sub: Payment of Commutation amount by LIC
Ref: Master Policy No. 692068. Annuity No. 091Y[protected]

A cheque No.108691 dated 8.10.2010 for Rs. Rs.117283/- drawn on HDFC, Bank, Church Gate Branch, Mumbai favouring ICICI Bank credit to my SB Ac. No.[protected] payable to me towards the Commutation amount of my superannuation benefit was sent to ICICI Bank at Vidyodaya School Compound, T.Nagar, Chennai by The Senior Manager, LIC of India, P & Gs Unit : PGD DEPT MDO-I, Ist Floor, Yogakshema, Jeevan Bima Marg, P&GS Department , MUMBAI 400 021. As this branch is not functioning any more the cheque was not received by the bank. I informed this to The Senior Manager, LIC of India, P & Gs Unit : PGD DEPT MDO-I, and requested him to reissue the cheque and send it to ICICI Bank at Salem where my above account is in operation. He informed me that he would do so only after the expiry of validity of the above cheque. It is more than one month after the expiry of validity of the original cheque which remains un traced. Inspite of my request LIC has not sent me this payment. Please help me get this payment.

Dear Sir/Ma'am,

Today i went to LIC Nilokheri facility for submission of installment. i was having some query . when i asked Mr. Deepak Chawla regarding same, he suddenly thrown of cash & Premium notice , and misbehaved with me.

This is to be taken into account & acted upon Seriously, as it was very embarressing for me & ur associates r defaming LIC of india..

Thanks & Regards

The worst part i want to convey you , you people have become thick skinned and not bothered about customers problems. LIC shouldnot forget it is living on the policies of Employees of varoius sectors. When I approached your branch at Secunderabad, Paradise on Saturday to pay the premium, It was told that counter closes at 12.30. I was in at 12.20, but denied premium payment. But an agent went from back side of counter could make his payments of policies he brought with him. So you allow agents but not genuine customers. What's the problem to keep your counters to run full day atleast one counter without break. It will help employees who get a holiday on saturday & sunday can pay the premiums. This is the time for Incometax assessment. Naturally policies & premiums work will be at the peak. Why can't you provide counter open continous during working hours.

DOn't allow outside agencies to run counters, which give a receipt generated online, which we are not sure of original or not. Instead run counters atleast one on holidays and during lunch breaks, which will help policy holding employees immensely. Moreover, the Manager of the branch is no way has control over his branch and he is reckless & reluctant to address my problem.

Finally i was denied premium payment on that day for which i had to turnup on monday during my lunch break. Again same story, its lunch break, you need to wait for 45 min to open the counter. Why can't you make adjustment of lunch timings of counters such that one works overlap of other and finally customers can make payments without headache. Can't lunch timings of staff working at counters be adjusted for the sake of customers, like being done in other gov't banks.

Thanks for the attitude thrown by your negligent,reckless & arrogant staff, who had altercation with other customers at that time. I finally took vow not take any more policies of LIC and took policies of Birla Sunlife and SBI Life insurance to make adjustments to my Income tax adjustments.

I hope you will soon losing customers and the day maynot be far, LIC is a oblivion

Ravinder

Dear Sir,
I Sri Gangadhar Sahoo of residient choudwar.I took a policy no.[protected] in LIC of India. In every year I received advance cheque in month of nov./dec. for the next year.but this year 2011 till january end I have not received any cheque.
Sir I am a heart patatient .This cheque amount is very much important for my regular check-up & medicine.Alredy I have suffered one month .If this cheque will not come within a few days I would have face a lot of problem.

Hi My file number is 311207. Every month i had a monthly ECS for Rs17509/- All of a sudden i have been deducted for Rs. 18860/- which is unacceptable. There is no proper communication from LICHFL. Although, they have sent a text message on my mobile, they have again sent a sms to ignore the provious message. Again have deducted for Rs18860/- i had a balance of 18,283/- and the cheque got bounced! How can the LICHFL do like this without proper communication. Who is responsible for the bouncing of my cheque?
Prasad TVNS
[protected]

I had taken a loan of 15 lacs from LIC housing under loan a/c no.[protected].There is a delay of more than a month in disbursing the cheques even after giving the demand letter and the documents asked by your staff of kalyan . My last demand letter given was on 04th of January,2011 and is still waiting for the cheque and this happens everytime a demand letter is given.But the irony is that to get my loan sanctioned it took just 22 days.Is disbursal of a cheque more complicated than sanctioning of a loan? or is it that you are taking customers for granted.

i am having policy[protected] with Qtly premium 5,149.00. I am paying the same through my net banking through HDFC bank. now I am unable to pay the same. By enrolling the policy it says error. I am unable to enroll the policy. My user id is jrsjto98. kindly do the needful for me to pay the premium through online

c ramamani
e mail [protected]@yahoo.com

In reference to the above subject, I would like to bring to your kind notice the following:

My Name is Amit Giri(File No - 612874) and I had applied for a Home Loan from LICHFL in August 2010 for buying a property with Amrapali Developers in Noida Extn.

At the time of applying for loan I had been assured that all the processes will be completed without any complication and on time (within 30 days or Max 45 days), but After a lot of frustrated attempts and umpteen visits to the office the loan is sanctioned, but I'm yet to see any hopes for my first disbursement cheque.

Due to the delayed disbursement of payment by LICHFL to Amrapali I have already been charged a substantial amount for late fee and might have to do so again.

I had so many other options while looking for a Home Loan company but chose LICHFL only because of the trust which was developed while using LIC's other services. I thought that things will be completed on time and without any complications but even after so many rounds to your offices the things are still pending even after all approval.

I request you to please look into the matter urgently as further delay related to same is causing me financial damages as well as damage to the trust I have with your company.

Sincerely,
Amit Giri

I have enrolled my policy No[protected] and a premium of Rs 30837/- has been paid through a cheque, drawn on SB of Patiala, Guru Tegh Bahadur Nagar , Jalandhar-144003, which has been realised on 03 June 2010. When I click to find out the record of payment and wish to print an online receipt, it appears on the screen that no record of payment of this policy is held. Please help.