Life Insurance Corporation of India [LIC] Complaints & Reviews

Hi,
I had applied for Home Loan against my property of 13 Lacks and at that time i was assured by the agent that i will get upto 12 Lacks amount for this property, but finally we got only Rs. 965000 approved loan check from LICHFL. Rest amount has been borrwed from someone else on high interest rate.

I put my pain to LICHFL Jaipur's higher authority and they ensured me to get rest of the amount i.e approx 1.6 lacks.

but even after many queries they did not replied or giving me an satisfectory answer.

kindly intervene and resolve it as due to this i was completly disturbed now a days.

Sir,
I had given many application to branch No 892 Kurla for trasfer of my policy to thane branch No-91J since last one and half year but they are not doing their work and every time they are forcing me to fill the revival form and this is the fifth time when I got letter from them to fill revival form again.Sir last four time I have filled the form and submmitted to that office but now it is beyond my tolerance power. So I have decided to comlain against them. you hope you will do something in my favour.
Thank you.
Yours sincerely,
Raghunath Daulat Singh

Dear Sir:

My nemerous complaints/requests made -- for settlement and payment of policies -- to LIC at Hyd failed on deaf-ear and sending a copy of my latest e-Mail sent to Divl Manager, LIC, Hyd, which is self-explanatory.

bazaaz <[protected]@gmail.com>
hide details Apr 12

to mm.[protected]@licindia.com

date
Apr 12, 2008 2:28 PM

subject
Non settlement of Matured Policies - regarding.

mailed-by
gmail.com





I am to state that am in correspondence with CB No.7 and 10, for non-settlement of Matured Policies, as shown below:

CB No.7

(i) Policy number –[protected]
(ii) Policy number[protected]
- no response, inspite of numerous requests made through post/email AND vague replies by staff concerned - when contated over phone.


CB No.10
(iii) Policy number No.[protected]

The policy which was under SSS in the name of my spouse has been settled belatedly, and a cheque has been issued on self & spouse, and cheque has been returned back in April 2007 with a request to issue cheque on any single name instead of joint/names. We indicated our consent to fulfil any conditionality for this or else pledge our current policies for security purpose, if called for.
No response yet, one year passed - inspite of continued purusation/correspondence.

Pl. See attachment (containing the details)

PRAY HELP ASSIST

Pendyala J Rao

while paying premium for the ULIP policies, LIC brances are not accepting premium. but advsie to go to that or this branch for technical reasons, that server is some where else. When will they be truly networked, as they claim?

this happens after a prolonged wait in the que to pay 10k or 20k.

many branches do not have full-time designated cashiers to handle cash function. they are working on an adhoc basis is an insider info.

such a fin. monolthi does not have full time cashiers to handle its cash function in many of its units - isn't a shame for this big brand in life insurance?

Dear sir,

This is Chandra Kant frm Noida, UP.
I am mailing this with ref. my Mother's LIC policy No.[protected] with ur Vindhyachal Shakha in Mirzapur Distt in UP.
Your agent named as Ram Chandra Soni Agent Id (On Document):0070828U.
He has taken the Premium Rupees and not submitted yet.
I complaned so much times but Your website is not poperly working (Shows cant find server).So the complain is not registered.
Plz try so check the matter and solve it.
No dought on your services but dought that you may recruit lazy and corrupt agents coz they spend money in their own ways.
I am not at my home thats why unknown with blunder.

Hope that you solve this matter. If you are unable to solve this matter plz inform us that I provide this matter in Human Resource.

Thanks with Great Regards,

Chandra Kant Tiwari
[protected]
G-296, Sec-22, NOIDA, UP



--
Thanks and Regards
C.K.Tiwari
Global Manufacturing Solutions
Rockwell Automation India Pvt Ltd
C-11, Industrial Area, Site-4
Sahibabad-Ghaziabad-201010(U.P)India
Tel.:+[protected] Extn.1230
Fax:+[protected] to 5226 Mobile:+91-[protected]

Sir
My name is duke thomas .my policy no is[protected]. I took this policy in may 2002 and as it is a money back policy i need to get Money of Rs 10.000/- by cheque in may 2007 but till this month that is may 2008 i had not yet recieved my money even though their is no mistake from my side as regularly i am paying the premium and my policy is in force.Sir please help me to get the money.

Respected sir,

MY Policy No[protected]
Name - Narendrakumar K Desai

Sir i have pension plan of your company but the thing is that i am not geting any pension as declared of your company for last 10 months so kindly do needful as soon as possible..

With Regards
N.K.Desai

Subject: Funds under Superannuation Scheme

Ref.:
Master Policy No. : GS 416460
Name Of the Member: N. R. Sarpotdar
LIC ID No. / Employee No. : 15 / 00936
Sr. No. in 31.03.07 Schedule: 6

Dear Sir,
I was working with KONE Elevators India Ltd. Chennai. Under Superannuation Scheme some amount is accumulated in my account given above.
I have left the company in Oct. '07 and joined another organisation in Mumbai.
I want to Transfer the accumulated amount in my above account to Birla Sunlife under same scheme.
Pl. let me know the procedure to get the amount transferred to my new account, the details are as given below.
If you have standard forms, pl. mail it to me on the address given below.

Name of the Insurance company : Birla Sun Life Insurance
Address : 6th Floor, Vaman Centre, Makwana Road,
Off Andheri Kurla Road, Near Marol Naka
Andheri (E), Mumbai - 400 059
Reg. No. 109.
Client ID : [protected]
Policy ID :[protected]

Pl. do the needful.
Thanking you in advance
With best regards

N. R. Sarpotdar
1/A/202,
Rajarshi Shahu CHS.,
90 Feet Road,
Mulund (E)
Mumbai-400081
Mobile No. [protected]

DEAR SIR,
I AM KAPILGROVER FROM LUDHIANA ( PUNJAB )
ACTUALLY SIR I HAD GIVEN MY CUSTOMER INSURANCE POLICY WHICH WAS VERY VERY VERY URGENT..
AWB NO.[protected]
CUSTOMER ADDRESS IS - ( P2B-JANGPURA - EXTN, DELHI )
WE ARE FROM MAX NEW YORK LIFE INSURANCE COMPANY
(NEW YORK) ..
MY DEAR WE DONT WANT TO CREATE A BIG ISSUE AND WE DONT WANT TO GO FOR MEDIA NOW THATS IN YOUR HAND THE POLICY WHICH WE HAD GIVEN ..NOW - THAT POLICY SHOULD BE HANDOVER THE CUSTOMER WITH IN 24 HOURS ...OTHER WISE OUR COMPANY WILL HAVE TO TAKE ACTION ..THEN YOU WILL HAVE TO FACE MEDIA ... WE ARE GIVING YOU 24 HOURS
OK

THANKS
FROM - MAX NEW YOURK LIFE INSURANCE COMPANY
(UNDER IRDA)...

dear Sir
I own a pension plan policy from LIC of India with Sr.No.3500161 & policy No.[protected].

I had not received the cheques for my pension for amount of Rs 2000/- per month for current financial year.

Pls arrange to dispatch the pension cheques at the earliest.

best regards
Bhikam Chand Gaur
439 A III rd C-Road, Sardarpura
Jodhpur-Rajasthan
Mobile No.+91-[protected]

sir, my father died on[protected] but till now we are not paid the amount regarding his poliucies no[protected],[protected],[protected] @s.a.s.rao raigarh (c.g)

Non receipt of pension policy cheques for Policy no:[protected]
My Father has a pension policy for which he receives 12 cheques every year, each cheque amounting to Rs.1158. He has not received his cheques for the year 2008 till now. Even after repeated follow up with LIC, no response has been received from their side.

Sir,
I have paid my 1st premium in April 2007. In the receipt it was spesified that the units allotted will be informed subsequently. But so far no intimation received.Now i have paid my 2nd premium in April 2008. But i have informed that units allotted will be informed subsequently. I got the only certificate for the money plus investment on payment of 1st premium. Till date i don't know how many units are allotted even after one year. I was told that i can access licindiaulip.com for details. but there is no site as such. kindly itimate how i can check units allotted to me atleast after payment of my 2nd instalment.
Thanks.

I have deposited my half yearly premium in respect of police no. 12119266 for Rs. 942/- Through cheque no. 704786 at LIC of India Branch unit - IIX, F-19, United Life BLDG. Ist Floor, Connaught Circus New Delhi vide Receipt No 3035370 dated 19.02.08.
I was informed vide letter dated 26.02.08 from Cannaught Circus Branch that the cheque has not been honoured. I enquired from my bank SBI Indirapuram Ghaziabad Branch for reson of non clearance of the cheque. my banker informed that no such cheque was ever produced for payment. my account has sufficient fund for payment of the cheque. it appares that the staff of the cannought circus LIC has not submitted the cheque insted have wrongly forwared to me.

The matter may please be enquired upon and I should not be panalised for no fault of mine. I can not pay panelty of Rs. 130/- because of negligence of LIC staff.

It is requested that the panelty imposed upon me may kindly be waved off and intimation regarding same be convey to me so that i can repay the premium due in respect of above quoted policy.

Regards,

Kishan Singh Bisht
505-A, Naya Khand -III
Indirapuram, Ghaziabad

Policy No.[protected]

sir, im son of late s.a.srinivasa rao who died on[protected].
he is a policy holder of lic with 3 policies they are[protected],
[protected],[protected]. We are resident of raigarh(c.g).
it has been nearly one and half year since his death but hadnt recieved any response form lic though we have completed all the formalities. i had already complained to ombudsman raipur but it is useless.i hope at least u would respond to this complaint.
the present status of policies are: LIC HEAD OFFICE RAIPUR.
- S.A.SOMA SEKHAR, [protected].

To :

The ombudsman,
LIC Housing Finance,
Chennai.

Sub : Excess Cash took by LIC Housing Finance Agent ( Mrs.Alamelu ), who is residing at Madipakkam, Chennai. ( Mob:[protected] )

Dear Sirs,

This is to let you all know that excess cash of Rs.4711/- has been taken by Mrs.Alamelu, LIC Agent (Mob:[protected]) from me and she has not returned back the amount took by her till date. Its been more than 6 months. She is not picking up the call and I have only one proof that she has paid my LIC housing fees with her cheque. I have already sent a mail to ombudsman with regard to non-disbursement of housing loan ( IO(CHN)/20.09.2510/2006-07)where I have mentioned that Agent whereabouts is not reachable. Now, as she has took cash from me in order to get my loan sanctioned asap, she paid part amount with her Andhra bank cheque and partly paid with my cash. As there was a miscalculation by her ( viz., I got loan sanctioned for ~ 8 lacs at first and I have paid the fees for the same. Then I applied for increase in loan due to my salary increase, where, I have given excess cash. ), and as I have sent a mail to you, she came back to me and collected cash, which was excess by Rs.4711/-.



When I call her, she never picks up, and I reached her through another number, she picked up and says, she has already given all the receipts.Also, when I contacted the manager of LIC Housing Finance, Mr.Narasimhan, he says that she is just an agent of LIC and she is not an employee of LICHF, Tambaram branch and moreover, as she is not coming to Tambaram branch, he is unable to help me.I like to say my sincere thanks for chasing up many times by Mr.Narasimhan who has recently joined LICHF, Tambaram branch.



It would be great, If any one could help in recovering the money from her. Moreover, as an LIC agent she should not take cash from the clients. However, this has been communicated to her Manager ( Mr.Narasimhan )of LIC Housing Finance, Tambaram branch and he is aware of this issue and he was not able to take any action as she is not coming to Tambaram Branch.



I request you take legal action, if possible, against Mrs.Alamelu by cancelling the position as an LIC agent, as it gives a bad name for all the LIC branch because of an cheating agent, who takes cash from clients and doesn't give receipts neither return the cash back to the clients. I have registered this issue vide Registration No. DPG/X/2008/80036 under online legal website http://dpg.bharatsarkar.nic.in.



I have planned to take this issue to consumer court to return the money with 36% interest, as I have paid 36% interest because of shortage of Working capital on monthly expenses, as I can post the question, as why she should pay my LIC fees with her Andhra Bank Cheque and this will prove as she has took cash from me. Moreover, I have sent a letter to Mrs.Alamelu marking copy to LICHF, Tambaram branch on 11th September 2007 with the below details.



The details of the excess cash took by Alamelu is as below :



18.11.06 - LIC fees paid vide chq.No. 944872 = Rs. 1684

18.11.06 - Cash received by Alamelu = Rs. 7857

Cash took by Alamelu for second time = Rs. 320

[protected]

Rs. 9861

[protected]

Receipts, which was given from LIC :



Upfront fees, S.Tax, E.Cess - Receipt No. 0443370 = Rs. 1684 ( Paid by me vide ABN AMRO cheque No.944872 )

Prestamped - Receipt No. 0443142 = Rs. 319 ( Paid by Alamelu Andhra Bank Chq.No.456897 )

Upfront fees, S.Tax, E.Cess - Receipt No. 0443139 = Rs. 3087 ( Paid by Alamelu Andhra Bank Chq.No.456897 )

[protected]

Rs. 5090

[protected]



Balance to be returned by Mrs.Alamelu, LIC Agent = Rs. 4771 (Rs. 9861 - Rs. 5090 = Rs.4771 )



Please call me, if you require any clarification.



Further, if this cannot be handled at your end, then request you to forward it to the all your departments of LIC, so that she doesn't work with LIC any more and create a bad impression on the LIC Agents.



Thanks,



Raj.

That I want to inform you that I have received the cheque from your City Branch 10 at 1 & 3, Brabourne Road, 5th Floor, Kolkata – 700 001 for the LICI BIMA NIVESH Policy No.[protected] of my husband Late Sushanta Dutta Mazumder as nominee on 1.7.2006 vide cheque No. 786601 dated 27.6.2006 amounting to Rs. 6, 92, 929/- (Rupees Six Lakh Ninety-two Thousand Nine Hundred Twenty-nine) only drawn on Bank Of Baroda, Brabourne Road Branch, Kolkata – 700 001.

That my husband Sri Sushanta Dutta Mazumder was died on 20.3.2006 at his residence at 27-K, Rajkrishna Street, P.S. - Uttarpara, District - Hooghly which is within Ward No. 15 o[censored]ttarpara–Kotrung Municipality. That Uttarpara–Kotrung Municipality has issued death certificate of my deceased husband.

That my husband was a retired West Bengal State Government Employee. He was a policy holder of LICI BIMA NIVESH Policy No.[protected] issued by Life Insurance Corporation Of India from City Branch 10 at 1 & 3, Brabourne Road, 5th Floor, Kolkata – 700 001. I am the nominee of the aforesaid policy.

That I have intimated the matter within stipulated time and on 1.7.2006, 9 (nine) days before the maturity of the aforesaid policy, I received the cheque from LICI. Previously, on 9.6.2006, I received a letter dated 25.5.2006 (posted by you on 7.6.2007) from LICI which was addressed to my husband’s name and the letter shows that the amount receivable after maturity is Rs. 7, 51, 828.34 (Rupees Seven Lakh Fifty-one Thousand Eight Hundred Twenty-eight and Paisa Thirty-four) only. But I received the cheque of Rs. 6, 92, 929/- (Rupees Six Lakh Ninety-two Thousand Nine Hundred Twenty-nine) only, nine days before its maturity and it is less Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) only from the maturity amount. I do not understand why LICI has deducted the amount of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) from the maturity amount of Rs. 7, 51, 828.34 (Rupees Seven Lakh Fifty-one Thousand Eight Hundred Twenty-eight and Paisa Thirty-four). LICI has issued the cheque on 27.6.2006, only 12 (twelve) days before the maturity and I have received it 9 (nine) days before maturity and for 12 (twelve) days the amount deducted is of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four). It is very unfortunate action by a reputed company like LICI. There is no whisper of any condition mentioned in the “policy” that any amount would be deducted when the policy-holder dies only three and half month before the maturity of that policy. An amount of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) has been deducted for 12 (twelve) days early payment(!), it is unbelievable and unfortunate act done by LICI.

I think there is a mistake of calculation or mis-understanding by LICI. I think as a nominee of my husband I am fully entitled to get the full amount, i.e., Rs. 7, 51, 828.34 (Rupees Seven Lakh Fifty-one Thousand Eight Hundred Twenty-eight and Paisa Thirty-four) only which was entrusted to you by my husband.

In view of the above, I wrote to The Branch Manager, Life Insurance Corporation Of India, City Branch 10, Kolkata about this matter twice and on 29.11.2006 I received from a letter dated 16.11.2006 from P. Br. Manager, CBO-10, KMDO-1, LICI stating some flimsy and illogical grounds for non-payment of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four). But I think the aforesaid letter is only a casual reply of my letter and there is no ground to support for the less payment of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) for 12 (twelve) days early payment by LICI. So, please rectify the mistake and kindly arrange to pay the rest amount of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) for full payment for the above mentioned policy as soon as possible.

I am a widow lady and it is a hardship for me to correspondence regularly to claim my legal demand from LICI and if you not take the matter seriously I’ll not get my justified claim from LICI in future.

So, I request you that you would be kind enough to pay the balance amount of Rs. 58899.34 (Rupees Fifty-eight Thousand eight Hundred Ninety-nine and Paisa Thirty-four) only for LICI BIMA NIVESH Policy No.[protected] of my deceased husband at your earliest and oblige thereby.

Yours sincerely,

Manjusri Dutta Mazumder

27-K, Rajkrishna Street,
PO – Uttarpara,
District – Hooghly,
PIN Code – 712 258.

Phone:[protected]

dear sir
I Pramod B.Gunjikar policy holdre in your branch no.924, 892and 897 I want to inform you that I shifted with my family at my native place belgaum 590006. so I request you to transfer my policy docket/files at naerst branch no.63g.congreess road tilakwadi belgaum 590006
the following policy no.are to be transfer to branch no.63G . 1][protected].
2][protected].
3][protected].
4][protected].
5][protected].
6][protected].
7][protected] Please kindly do urgent transfer the above files to branch no.63G belgaum karnataka.

i have lodged a complaint no. 112295 on 26/03/2008 to mm.[protected]@licindia.com

so far there is no response.

premkumar k

Sir,
I have taken the above policy under plan 161 for an amount of rs266665.i have changed my address to
BUILDING 3, GF1 RHYTHM TANGO PARSN SESH NESTLE NANJUNDAPURAM ROAD, COIMBATORE-641036.my old address was 25, cauvery nagar, srirangam, trichy-620006.though i have submitted my address change twice and once through this forum no effective action so far to send my pension cheque to my new address.please consider this as extremely urgent and do needful.
g.mangalambal