[Resolved] MakeMyTrip — Tickets not being issued | |
Hi there I have Booked my tickets with Make my trip from Melb to Kula Lumpur on 28 Nov . (The sole reason for buying my tickets from make my trip was cheap fair )Then I did not receive the confirmation email from them confirming my tickets are booked. Eventual after calling them and holing my international call for 1 hour i have been transferred to one customer care operator who suggested me that my tickets are booked and confirmed and I specially asked him about my ticket confirmation as i have to book my further flights. So I carried on Booked other my flights costing 1000USD On 3 Dec early morning at 1 am I receive a call from some one called sameer from make my trip who apologised me for calling me so late and suggested he would call me later during the day On5 dec at 10 PM I receive his call he broke the news that we cannot issue u the tickets to purchase this tickets from airlines they have to use there company credit card and i have to present this at airport. I requested that this is not acceptable as all my tickets are booked and hotel is being reserved. Then Later at mid night Rajni from make my trip called. Apologising that she cannot do nothing about it and all make my trip can do is refund Now the problem here is i cannot get flight on same date and time in reasonable price as of now dif between the next flights is 500USD. So now all I am left with a option is to cancel my holidays and flights and sit in home with a loss of 300USD. The funny part is that if we search the flight even today they are overing the ticket and there will be some one booking the flight soon. So that means they do fraud.. Was this information helpful? | |
May 11, 2017 Complaint marked as Resolved Verified Support Jan 08, 2010 MakeMyTrip India Customer Care's response Dear Mr. Ashish Shrivastava, With reference to your post above and further communication with MakeMyTrip, kindly note that the refund for your hotel booking in Delhi is being processed. You may expect the same to reflect in your account within 5 business days. We look forward to assisting you again with your future travel plans. Regards, Devika Khosla MakeMyTrip Care | |
 8 Comments | |
Comments
Makemytrip.com — Tickets not being Issued - No Communication
Dear Consumers,I just wish i had read all these feed back and stayed away from this website. It's almost same situation and i pretty much know what will be the final result.
Booked my tickets to Bangalore from Newark on Oct 16 for $975. Got confirmation mail. As didn't see further communication regarding e-tickets, i called them to hear "Your booing didn't go" after 4 dam days. Absolutely no communication regarding it.
After constant struggle and chading, they have blocked ticket for $1500. As its a loss, they are not ready to confirm and issue tickets. I had co-ordinated this travel with my spouse travel while return.
Now i am in soup, can't attend brothers marriage and my spouse have to travel aone.
Worst part is, i am not aware of any legal action that i can take against these people
Regards
Balaji S
Hi
I just wish i had read all these feed back and stayed away from this website. It's almost same situation and i pretty much know what will be the final result.
Booked my tickets to Bangalore from Newark on Oct 16 for $975. Got confirmation mail. As didn't see further communication regarding e-tickets, i called them to hear "Your booing didn't go" after 4 dam days. Absolutely no communication regarding it.
After constant struggle and chading, they have blocked ticket for $1500. As its a loss, they are not ready to confirm and issue tickets. I had co-ordinated this travel with my spouse travel while return.
Now i am in soup, can't attend brothers marriage and my spouse have to travel aone.
Worst part is, i am not aware of any legal action that i can take against these people
Regards
Balaji S
I just wish i had read all these feed back and stayed away from this website. It's almost same situation and i pretty much know what will be the final result.
Booked my tickets to Bangalore from Newark on Oct 16 for $975. Got confirmation mail. As didn't see further communication regarding e-tickets, i called them to hear "Your booing didn't go" after 4 dam days. Absolutely no communication regarding it.
After constant struggle and chading, they have blocked ticket for $1500. As its a loss, they are not ready to confirm and issue tickets. I had co-ordinated this travel with my spouse travel while return.
Now i am in soup, can't attend brothers marriage and my spouse have to travel aone.
Worst part is, i am not aware of any legal action that i can take against these people
Regards
Balaji S
Dear Mr. Setty:
At the outset, regret the inconvenience caused to you. As per the details, we have issued tickets for one of the booking and initiated refund for the other transaction.
I have sent you an email with details. Do write to me for any further clarification on the issue.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
At the outset, regret the inconvenience caused to you. As per the details, we have issued tickets for one of the booking and initiated refund for the other transaction.
I have sent you an email with details. Do write to me for any further clarification on the issue.
Regards
Geeta Eral
Head- Customer Delight
geeta.[protected]@makemytrip.com
Dear Sir,
1. I had booked air tkt for self(S SURESH KUMAR), wife(Bindhu suresh) and daughter(sonali suresh) through makemytrip.com bearing makemytrip booking ID FLT[protected] for travel from SHIMLA to NEW DELHI by KINGFISHER RED DN 4350 through my ICICI credit card bearing nos[protected]. Thus an amnt of Rs 30132 was deducted form my accnt and I have been billed for the same.
2. I had subsequently cancelled the subject ticket through INTERNET and I immediately got a message saying that an amnt of Rs 1050 will be deducted from my accnt towards cancellation charges and the rest of the amnt will be credited back to me by 31 Oct 09.
3. 02 days later I received an SMS on my mobile [protected] that an amnt of Rs 24207 will be reimbursed to me as refund of subject amnt. I thereafter called up your helpline and registered a complaint. It was assured by your staff that the same is a mistake and will be corrected.
4. Upon checking from INTERNET my credit card statement, I have learnt that an amnt of Rs 24207 has only been credited back to me. The reason for the same is not understood and may please clarified to me.
5. I had spoken on telephone at number[protected] to Ms ZAREEN at your call centre on 29 Oct 09 and she too assured me that the matter will be immediately looked into.
6. It is therefore requested that this matter be accorded TOP PRIORITY and the balance of amount due to me be credited back into my accnt earliest.
Regards
S suresh kumar
1. I had booked air tkt for self(S SURESH KUMAR), wife(Bindhu suresh) and daughter(sonali suresh) through makemytrip.com bearing makemytrip booking ID FLT[protected] for travel from SHIMLA to NEW DELHI by KINGFISHER RED DN 4350 through my ICICI credit card bearing nos[protected]. Thus an amnt of Rs 30132 was deducted form my accnt and I have been billed for the same.
2. I had subsequently cancelled the subject ticket through INTERNET and I immediately got a message saying that an amnt of Rs 1050 will be deducted from my accnt towards cancellation charges and the rest of the amnt will be credited back to me by 31 Oct 09.
3. 02 days later I received an SMS on my mobile [protected] that an amnt of Rs 24207 will be reimbursed to me as refund of subject amnt. I thereafter called up your helpline and registered a complaint. It was assured by your staff that the same is a mistake and will be corrected.
4. Upon checking from INTERNET my credit card statement, I have learnt that an amnt of Rs 24207 has only been credited back to me. The reason for the same is not understood and may please clarified to me.
5. I had spoken on telephone at number[protected] to Ms ZAREEN at your call centre on 29 Oct 09 and she too assured me that the matter will be immediately looked into.
6. It is therefore requested that this matter be accorded TOP PRIORITY and the balance of amount due to me be credited back into my accnt earliest.
Regards
S suresh kumar
Makemytrip.com — Ticket not issued
HelloOn the 4th I had also booked a hotel using the same Reference number- FLT[protected] at Delhi for the 13th in name of Mrs KARINA MATIUKIENE but I have not received any hotel booking confirmation.
I paid via HDFC net banking and was charged 1773 after 500 Rs discount. My bank transaction ref number[protected] but I have not received any hotel ticket.
Please confirm immediately or give me a refund
Thanks
Ashish Shrivastava
Not Refunded my amount
I am still waiting for my refund for last more than 4.5 years and MakeMytrip cheated me by not refunding my amount.Screwed my honeymoon trip
You people did everything to screw my holiday trip to goa and a loss of Rs 47000/- Need a solution,Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
39%
Complaints
8078
Pending
0
Resolved
3068
+91 12 4289 8747
+91 12 4462 8747
+91 12 4462 8765
Tower A, SP Infocity 243, Udyog Vihar, Phase 1, Gurgaon, Haryana, India - 122016
View all MakeMyTrip India contact information
I booked a ticket from Bangalore-Mumbai through makemytrip website. Thr PNR no is:JPVSZN
The fare paid was 3900 odd. Subsequently the fare has been reduced to 3300 odd rupees. Makemytrip has asked me to contact King Fisher directly.
I am unable to reach any kingfisher booking agent.
Please refund the excess amount to me at the earliest as it appears that I am loser for booking early(Quite opposed to world wide practice) as in makymytrip's website it is mentioned that they will match any competing price.
Regards
Akhilesh