MakeMyTrip India Complaints & Reviews

I had booked the air tkt for my parents from cok to del by MakeMyTrip Booking ID FLT[protected] and
PNR Number WTQJLQ on 4 Mar 2009 with travel date of 07 Mar 09. However due to some reasons the travel had to be cancelled. I cancelled the tkt on 06 Mar 2009 atleat 13 hrs before the commencement of journey. It appeared on the screen after cancellation that a sum of Rs 2000.00 has been deducted. Then I made fresh booking vide id FLT[protected]...

Dear Public,

I booked a flight ticket for my friend from Malaysia to chennai (including return) through makemytrip.com .It was in Malaysian Airlines. The ticket fare to and fro was INR 20, 009(including tax). while selecting the flight in the fare details it clearly showed that this particular ticket is a refundable e-ticket. By seeing that only I made the payment because my plan was subjected to change at any time. I got...

Organization Name Make MY Trip
Organization e-Mail [protected]@yahoo.com
Product/Service Description FLT[protected]- ticket from Delhi to Patna
Warranty Status Do not know.
Date Of Purchase 18, Apr 2009
Complaint Details
Reason for Complaint Price
Complaint Rating 10(in a scale of 1 to 10)
Name of the Company Employee Jaya Talwar
Complaint Details It''s regarding...

I am writing this letter with the motive to inform people who are planning to take any kind of services from Make My Trip in India or abroad. Also I would like to urge all of you to bring it to the attention of every possible reader/viewer etc.

In the below passages I will write in detail about my experience with this pathetic organization and how people involved in this organization mislead innocent customers and manipulate...

Below are the information from eticket that I booked with MakeMyTrip.com. It was promissed to to give 50% cash back which still is not debited in my account.

Mr Anurag Tripathi
Mr Anurag Tripathi
Age
above 12 yrs
above 12 yrsSegment
New Delhi - Bangalore
Bangalore - New Delhie-Ticket number
UUZ6BQ
NHPPLW

Promotional Information

Promotions...

Make my trip had an offer of giving 50% cashback on the spicejet fare. I emailed them asking if this offer was valid for net-banking customers also to which I got a confirmation from them that it was applicable for net-banking customers too. But after several days went by, I didn't receive any cash back, I contacted them for the same to which they said that it was not applicable for net banking customers. Airline booking number is JU7ZBW...

We booked two tckt for Del to Ruh on 20/12/08 & then got them cancelled. But till date we have yet not received our refund amount.
You are kindly requested to do the needful and kindly refund our amount after deducting your service charges.
PNR No NXBKGW
MAKEMYTRIP BOOKING NO. IN0812B04255 DATED 20/12/08
YOUR EARLY REPLY HIGHLY AWAITED.
PH. NO. [protected]...

Hi everyone,

Ok, this is my story. I got this sms and mail talking of a discount on makemytrip. It said "Return ticket at the cost of One-Way: Book an IndiGo Return ticket at the cost of a One-Way ticket*, only on MakeMyTip.com". Since I travel very often on IndiGo wanted to check what the offer was all about.

First, the language in the deal is extremely misleading. The actual deal is this- If you...

I HAVE BOOKED MY TRIP MUM-JAI-MUM FOR 8TH FEB 09, WITH A HOTEL BOOKING AT PUSHKAR, RAJASTHAN.SIR, ON 7TH EVENING GOT A CAL FROM GO AIR ABOUT CANCELLATION OF FLITE FOR JAI-MUM ON 9TH FEB.CALLED MAKEMYTRIP ON THAT NITE ITSELF N BRIEFED ABOUT THE SAME, AFTER DISCUSSION I ASKED FOR ALTERNATE ARRANGEMENTS INSTEAD OF REFUND.ASSURED ALTERNATE ARRANGMENTS, BUT ALL IN VAIN/FALSE, NOW THEIR IS NO RESPONSE .I HAD TO PURCHASE TICKETS ON INDIGO FOR RS...

Hi Friends,

I just want to make you guys aware of makemytrip.com. These guys are absolute frauds. I made a booking in Trident, Chennai for 2 nights costing Rs. 16690/-(as per the prices shown on make my trip portal). I visited chennai and at the time of check out when i saw the bill my head just blew off. I could see that the total bill amount mentioned on the hotel bill was actually Rs. 13190/-(inclusive of taxes). Can you...

Dear Sir

I had booked one air ticket in the name of Prasun Banerjee through Makemytrip.com.
I had to fly from Raipur to Kolkota on 15th feb 2009.When i reached the Airport and was checking in the airports authority told that their system was not showing the tickets reference which i produced.Finally they told that the ticket was false. I was shocked to learn this, but some how i had to travel since it was emergency,...

: I HAD BOOKED TWO ROOMS FOR TWO FAMILIES IN HOTEL AT GOA THROUGH MAKEMY TRIP ON INTERNET AND ON TELEPHONE. THE HOTEL AND FACILITIES SHOWN AT THE TIME OF BOOKING IS AS UNDER: BREAKFAST, ONE AC SUITE, PICK UP AND DROP FROM STATION/AIRPORT, USE OF SWIMMING POOL, TWO HALF DAY SHIGHT SEEING, TEA/COFFEE MAKER IN THE ROOM. I HAVE RECEIVED THE CONFIRMATION OF THE SAME ON MAIL ID AND PAYMENT IS DEDUCTED ACCORDINGLY. BUT TO MY SURPRISE WHEN I REACHED...

Hi Dear Friends,

I went to Kerala for new year, as I was going to the kerala first time, I was not knowing which is the good hotel and how to book the hotel.
So I trusted the Make MY trip and booked the hotels in the kovelm in 2 months advance by paying the 30k for 5days .
While booking I had given Swagata, Sagara and hotel blue sumdra 3 hotel names, make my trip said they will do the booking, after 30 minutes...

Hi,
I really hope some one goes through this whole email and escalate it to the correct authority to take appropriate action. I am a very frustrated and harassed customer of make my trip. I have never seen such a poor and harassing customer service till date. Below is the conversation I had with different people
Unknown in Make my trip: I called up on the 24th evening to check if everything is fine on the booking and was told...

had booked my airticket and hotel through make my trip in Dec 08 to Goa alongwith my 12 year old daughter. My trip was planned from 25th Dec to28th Dec 08. The ariticket booking was ok but to my disgust the hotel booking done by makemytrip executive Ms.Jinal was horrible. They charges me bomb 10700 for 3 days stay but the hotel was SO HORRIBLE and unhygienic that we were forced to look up for another hotel. Ms.Jinal was constantly telling...

Monday 12th January

Reply to the below attached mail is still awaited. regards, Ravi Mittal
--- On Sat, 10/1/09, Ravee Mittal <[protected]@yahoo.co.in> wrote:

From: Ravee Mittal <[protected]@yahoo.co.in>
Subject: my booking at HHI, Bhubhaneshwar for 9th January HTL[protected]
To: amit.[protected]@makemytrip.com
Date: Saturday, 10 January, 2009, 8:41 PM

Dear Mr....

I have booked the Air ticket from MakeMyTrip.com using my Credit Card, and then due some data entry problem in name i need to cancel those tickets and again i have booked the ticket with proper name.

Amount is alreasy been deducted from my credit card for both the Tickets but Cancelled ticked reimbursement is not yet gien. I have booked the ticket in Aug-2008 and till date i haven't received any positive reply, i want...

I HAD DONE BOOKING WITH THEM ON 6TH JAN 2009 AT APOX 11.55AM AND LATER AFTER AN HR TIME I GOT BOOKING CONFIRMATION ON MY E-MAIL SAY THAT YOUR BOOKING IN CONFIRM THE AMOUNT FOR THE TRANSATION WAS DEBITED TO MY CARD, WHAT IS FISHEY IN THIS IS THEY HAVE CONFRIM ME THE BOOKING ON KINGFISHER AIRLINE WHAT IS GOOD TO EAR IS THAT KINGFISHER DOES NOT FLY ON THIS ROUTES THE ROUTE IS AS FOLLOWS:-

BOMBAY TO HONGKONG OUT BOND DT 12TH JAN...

I wanted to book a hotel in Vizag for Dec 25-28 and decided to book through makemytrip.com.
They recommended Hotel Sarovar on theie website and the room rent was around 2800 per night. Looking at the rent, I thought it would be a decent star hotel with some minimum standards of ambience. After booking, I found some bad reviews about the hotel on Raahi.com. I immediately called up makemytrip and asked them to change my booking to another...

Dear Sir/Madam,
This is to kindly inform u that in the last 10 days i might have spoken to atleast more than 20 of the people on makemytrip regarding the Rs.500/- mobile cash back offer valid on the domestic flight tickets, for which many of the people from makemytrip side were telling that the offer has been already called off, but some other r telling that the offer still exists, severe of my complaint is that some 7 days ago i...