MakeMyTrip India Complaints & Reviews

Last month I had booked one hotel from the site for Rishikesh. Hotel Ganga view was there recommended hotel. They claim that the price offered by them is best and they will return money for one night if you find someone offering less.
The hotel was in a very bad condition. The rates there were 1000 Rs per room(maybe 500 Rs extra for extra member, though I am not sure about this). While makemytrip charged 2750 per room (I had booked...

I booked a Igloo nature resort for the dates oct 01, 2008 to oct 03, 2008.

Makemytrip.com sends me a voucher with the booking status "Confirmed". Before 6 days of my journey [ actually today ], I called the Igloo resort people and asked for the status they said the rooms are not available with their own resort and they can arrange for some other resort.

When I call the makemytrip.com they said the hotel...

I booked a holiday thru MakeMyTrip.com web site on 14th. for 15th and 16th Aug at Bhimtal. The credit card was debited and i received a confirmation mail to my booking.
I started of at 5 AM to Bhimtal on 15th Aug to Bhimtal. At 12 PM i received a call from MakeMyTrip.com that due to technical error the amount Rs. 9895 has been debited but your booking has not happened. There are no hotels available. I had no option but to return back....

################## NEVER BOOK HOTELS THRU MAKE MY TRIP ########################
I did my Hotel Booking @ Ooty through MakeMyTrip for the 9th Aug 2008 weekend and made the payment through CC. I had received an email and also the customer Rep from MakeMyTrip called up and confirmed that the booking has been done successfully and the same has been confirmed to the Hotel Authorities of Hotel Lake View, OOTY.
My trip turned into...

This is to inform you that i was wrongly levied a a sum of Rs 3839 for the services i did not avail by my card dated[protected].My Card no [protected] is Silver BOB card in the name of my father "Y M Singh".
HDFC has levied this amount which is the gateway Bank for Make My Trip.I have spoken to Make My Trip customer service regarding this problem.If i could receive any document supporting that the HDFC has not charged...

I booked a hotel for one night in Shimla from MakeMyTrip.com. An offer was going on in which the company had to refund the one night price if I find a better deal elsewhere on the same hotel. I did find it on yatra.com and sent a snapshot to company. The executives confirmed that I will get a refund soon. But it has been more than 15 days but I didn't receive any refund as of now. This scheme is still on and the company is trying to...

I had made a reservation on 14th June 2008 for my friends who were to travel from Hyderabad to New Delhi on the 2nd August 2008 and a reservation were made accordingly and a confirmation was sent via an email and the required amount deducted from my credit card.

On 23rd June, (today) at 1812 Hrs I got a call from Tel No: [protected] stating that this call was from the airlines GoAir and the flight on which the 5 passengers...

I took a Holiday Package from Make my Trip for Ooty at Holiday Inn Gem Park. After paying everything beforehand my whole 2 days trip was merely a frustrating time for me and my wife.As per Make My Trip, the holiday voucher included lots of things like a chockolate cake on arrival(despite reminding the Hotel for around 12 times, it took 36 hours from time of my arrival to get a cake ), surprise Night Amenities (there was nothing as such),...

I had booked 2 Goair tickets for Rs. 5090 on makemytrip.com. I had to cancel these tickets 2 days in advance for which the website's terms informed me that they would deduct Rs. 2200 for the transaction. I went ahead with cancellation and after more than 10 days, the refund I receved was Rs. 1890. i.e. Makemytrip deducted Rs. 3200. This is cheating and robbery. Can anybody tell me where to approach?...

Hello Madam/Sir,
I recently booked tickets to-fro to Goa from bangalore thru Makemytrip.While going, the ticket was in SpiceJet.After reaching bangalore airport, spicejet told us that only 2 adult tickets were done but the baby's ticket is not done and we have to buy ticket again.We had received the PNR numbers for all 3 tickets but Spicejet said that we have not received baby's ticket.Since there was no time, we had to...

After innumerable calls to makemytrip customer care (which stands always clogged with traffic), I find the site the last hope for revival of my lost / nearly-lost, money / hope of availing tickets.

5 days back I have booked an airticket (Hyderabad to Kolkatta) from their website, and leave alone the receipt of paper tickets, I am till date eagerly awaiting the receipt of PNR / other confirmation from their end.
br...

i tried to book international tickets .the site was not at all informative. i slected no stop and went ahead and did the booking to dfind out later that no stop means it stops at one destination what a misnomer. when i checke the flight number it was not the no stop flight i wanted and i wanted to change the booking but demanded exorbitant price and when i asked to cancel arbitrarily charged 500 for not f doing anything...

Dear Sir,
I also heard from few of our clients that while booking with MAKE MY TRIP they had similar problems.
However , the only alternative available to us is to go to consumer court and also claim for the torture for following hectic procedures with MAKE MY TRIP for refund of our money.

This web portals are more into cheating and deceiving individuals as they are aware of the fact that no one follows so much...

Hi All,
This is to make everyone of you aware of the day light robbery by makemytrip, the famous airline ticket booking portal.

On 10th of Feb'08, I tried to book an airline ticket from Ahmedabad to Mumbai with GO AIR through makemytrip using my AXIS bank netbanking. Though the amount of Rs 2525 got debited from account but I didnt get the ticket. When I contacted the customer care on 11th Feb, after making...

Last Year, in October,2006, I bought a return ticket from Miami to Mumbai, at $1222. They were paper tickets which were supposed to be sent to my Florida address. Since the paper tickets never came to my houe(they said it was sent by USPS, and they do not take customer's sign for verification), I asked for a cancellation. MakemyTrip said that if I cancelled and bought new tickets through them, they would ensure that my refund is obtained...

To: [protected]@makemytrip.com; 'Angad.[protected]@makemytrip.com'

Dear Angad,

I await your reply on this. Also I wanted to highlight the sheer inefficiency and the horrible attitude your employees carry. Below is my saga….

1. I ask you and the one who revised my arrival plan for the revised itinerary and I am here still sending reminders to you guys
2. I was not informed by the one...