MakeMyTrip India Complaints & Reviews

I booked two bus ticket for a total of 7 passengers through make my trip.com for my journey from Madurai to Chennai for journey date 25th October, 2009. The PNR numbers are TBBK98883887 for 6 tickets and TBBK82825928 for 1 ticket. The coach operator was Photon Trans Co. and the coach type was Volvo. From the outer look of the bus itself I could sense a foul smell and it seems the driver does not have enough experience to handle a Volvo....

I had cancelled my return journey on travel ticket with booking ID FLT[protected], booked through Makemytrip.com. They confirmed that Rs. 4715/- shall be refunded back to me (shall be credited by them to my account).

Their website status shows that the refund was made on 3rd Oct 2009. I tried calling their phone numbers, but their AVR system keeps me on hold for hours together. It is next to impossible to contact them through...

dear sir

I have booked my ticket of GO AIR flight no 312 from Ahmadabad to Delhi dt 29.10.09 through makemytrip.com
but on 24.10.09 i got a call from go air mumbai that the said flight is cancelled and i will get the full refund
since than i am chasing both the company for the refund
but as on today 03.11.09 i have not got any refund or the answer for refund
i have been trying to contact on the...

Dear Make My Trip

I have been trying since 17.15 today to book flights with your system.

At 1730, after giving all my credit card details, I go to a screen which told me I had been charged with Rs 15,656.00. This same screen said “You have previously attempted to make a booking with similar details. To avoid making a duplicate booking, kindly call our Customer Support team at[protected]MTNL & BSNL)...

Dear Sir,

I have booked one package for Rs. 6,616.90 on dated 03rd August, 2009 with M/s. Make My Trip, after waiting two months I have enquired for the package then they intimated that the package has been delivered to me, but after verification it has come to know that the package has been delivered to other person instead of me. Official of M/s. Make My Trip assured me that action would be taken against courier service...

On Wednesday Oct 14th, we booked a return flight to Srinagar from Mumbai on their website. We immediately received an email stating the following “Your payment has been processed. However, due to a communication error, the system was unable to confirm your reservation. Our customer care executive will call you within one hour on the phone number provided by you at the time of booking” (Flight Booking #FLT[protected])
We waited...

Refund of cancelled ticket not recd
i had booked two tickets of spicejet SG343 From Jp to Mu 18/08/09 in name of
sunita bapna & Dr AJIT singh Bapna PNR No. O1YWDQ
And REturn journey ticket o f Dr. Ajit Singh Bapna on 24/08/09 PNR No.ZZS5LW
Dr bapna could not undertake the journey so we cancelled both tickets in his name
the cancellation No is K1YDAV
We have recd cacellation amount of one ticket...

################## NEVER FLIGHT TICKETS THRU MAKE MY TRIP ########################
I did my International Flight Booking @ Dubai through MakeMyTrip for Dubai to Chennai on 13th Aug 2009 and made the payment through CC for My friend to fly on 16th Sep 2009. I had received an email from MakeMyTrip that the booking has been done successfully.

My trip turned into a NIGHTMARE untill 14th Sep 2009 i didn't got my E ticket...

I booked a ticket on Makemytrip.com on 28th Sept 2009, due to their problem they cancelled the ticket on 30th sept. and I got the cancellation ref no on the same date on phone but I recieved the mail on 6th Oct 2009. In that mail the cancellation date was also mentationed ie 6th Oct. I am still wating for the refund. More surprise is that no one is answering my calls.
I do not know what to do?...

Dear Sir/Madam

I was made an air ticket booking on 07.10.2009 of through Make My Trip from Mumbai to delhi & Mumbai return and they are offer to RS 5588/= at the time of booking i was accept the offer & immediate made the payment of RS 5588/= for booked the sits in favor of my brother in law under the name of MR ISRAR BAIG vide Make My Trip Booking ID FLT [protected] dt: 07.10.2009 but till today i just received only...

Dear Sir,
I need to go to Hyderabad on 4th October for my Exam which is conducted every year. But due to make my trip negligence and no support from Indigo I was unable to go to Hyderabad and i need to wait fro full one year to go for exam again. But of this their is huge financial and mental loss occur to me. Kindly arrange for compensation from the company , I can provide all the relevant document in this regard.

Jist...

I have very bad experience to share with you. I booked bus tickets on 25th Sep 09(Mumbai to Hyd in Neeta travels -BUS[protected]) and also on 4th Oct 09(Hyd to Mumbai in konduskar travels -BUS[protected]).

As known truth, bus fares were increased to almost double the amount on these two days due to dusera festival season. As I booked these tickets well before i got them for normal price using your site. I was very happy...

I booked a flight ticket on 7th of september through makemytrip.com and i cancelled the same ticket on 8th of september because the travel date was 8th of september. When i am checking the refund status through makemytrip.com website, its showing that->Expected refund process completion date is Fri, 18 Sep '09, which is already over. Then also i awaited for 2-3 days, and then i called to customer care of makemytrip.com on 22nd, the...

On 6th sept, 2009 evening arround 9' o clock I was booking ticket for my brother in law
Mr. Hrishikesh Dewan for 07th Sept, 2009 morning 06:30 Go air flight from Mumbai to Bangalore and i gave email address for confirmation and e ticket delivery hrishikesh.[protected]@gmail.com and contact no. of my brother in law as [protected] to recieve confirmation SMS. after fulfilling all the formalities i did payment through My SBI account...

Sir, In actually I have to browse www.makemytrip.com for rail ticket booking today but i don't have got my ticket right now ,after that i just tried to Toll Free from all Major Operators[protected],Toll Free from BSNL & MTNL[protected] but neither take response nor help of any type i still tried to P.N.B. toll free no. to further details of my account which has reduce by of 350/- as cost of rail ticket booking and unable...

I Booked flight Jammu to Delhi on 16/09/2009. My Booking ID is FLT[protected], I was regularly contact with customer care nos on the booking day. they ask me ticket is not book for some technical error. and your amount will refound to you. in this regard they provide me a Ref. N. IN0909R0046314 talk with MR. HITESH, but till date no refound reflect in my acount....

I made an online return ticket booking under the ID FLT[protected] (amount Rs14398)on Sep17th at about 5.45 pm. Due to some ‘communication failure’ I wasn’t provided with any PNR number or status, neither did I receive a call from the customer care as promised on the website. This leaves me with no option to make any other booking as I don’t know if the current ticket is confirmed or not.

After repeated calls and speaking...

This mail is to bring to your kind attention the severe inconvenience suffered by me and my wife due to our flight bookings through Makemytrip.

We booked our travel through makemytrip - booking numbers are 3TU22B and 3TU22D.

The initial confusion was created due to the inadequate information on the E-ticket. The E-ticket referred to our flight as being an Emirates flight, whereas it was a Jet operated flight...

Hi my name is Kishore Jagyasi. I had booked my flight on 16th on makemytrip.com and I got this email in return

Mr Kishore Jagyasi,

Your payment has been processed. However, due to a communication error, the system was unable to confirm your reservation. Our customer care executive will call you within one hour on the phone number provided by you at the time of booking. If you would like to speak to our customer...

After going all the way to the payment screen with approximately Rs. 8000 for two tickets from Cochin to Bombay, I was billed Rs. 13,000. As I was in a hurry, I did not notice that. Only when I received the SMS did I realize the fraud activity. Even today, Kingfisher and makemytrip.com claim Rs. 8000 for two tickets. Referring it to customer service is useless as they claim that the amount was 13,000. I wonder how they are allowed to operate...