[Resolved]  MakeMyTrip — Online ticket booking cancellation amount not refunded

Makemytrip.com — Not refund the ticket cancellation amount

Dear Sir,
This is lalitmohan, a resident of Noida.I've used the services of makemytrip.com on 29th April-09 for booking the airtickets for my Wife and Kids for the date of 12th May-09.The ticket was from Delhi to Vizag and return.The booking no. is FLT[protected].
Because of Jetlite carelessness, my wife missed the flight and they wrote on ticket that it is cancelled and Rs.1000 per ticket will be deducted and no deduction for infant ticket.

But they only refund the half amonut and for the rest of amount i'm following up with them from last two months but they donot care.I have called at makemytrip.com customer care more than 14 time. They told me that the payment has been done from their end but till today I donot get in my account.They gave me the cheque no. 133797 and the reference no. 339465. I checked with my bank, they told me that they didnot get any payment from this cheque or ref. no.

Now the makemytrip.com said that they have sent the cheque at my residence and some Uday has received the cheque. but my house was locked for last two months and there is NOBODY Uday to whom I know.

PL. look into the matter as makemytrip.com is not supporting me to refund my amonut.

Regards
Lalitmohan
[protected].

Dear sir,
Please note that I have booked two tickets for travelling from Guwahati to Dibrugarg . The date of journey was 30/09/09 .The PNR -BGAPHS and the ID-FLT[protected]. THE FLIGHT WAS CANCELLED .But I have not recieved the refund amount till today.Kindly take up the matter with concern authority so that I get the full refund which will help us in building the confidence on the makemytrip and encourages to seek more services.

Make my Trip booking FLT[protected]

I had booked this for travel from Kolkata to Guwahati and back. I had cancelled the return journey, by Indigo flight number 6E 208.

I am yet to get the refund. I have made many attempts to get through on their toll-free numbers, but there is no response.


Regards

Krishnakumar Ramanathan

Mobile : [protected].
E-mail : krishnakumar.[protected]@gmail.com

Make My Trip — Refund for cancelled Ticket

I had booked three tickets from
Hyderabad to Bangalore on the 6th July 2010 Booking ID FLT[protected]
Bangalore to Camibotor on 8th July 2010 Booking ID - FLT[protected]
Camibator to Hydrabad on 9 th July 2010. Booking ID - FLT[protected]

On the 5th I had decided to cancel my trip due to some personal matter.

On the 5th July 2010 at about 8:30 pm I logged on to the site www.makemytrip.com to cancel my tickets Bangalore to Coimbatore and Coimbatore to Hyderabad, for which I had received the cancellation conformations. The same night I cancelled my Hyderabad to Bangalore ticket at about 12:30am. I received a sms conformation.

The next i.e. 6th July I received confirmation that my refund is being processed for 2 sectors only. I called make my trip and informed the same and enquired about my Hyd to Bangalore ticket refund and to my surprise I was told that I have never cancelled the ticket and I’m not entitled for any refund.

I had a very bad experience with these guys.

If I still don’t get any response I will file my complain with the consumer court.

Makemytrip.com — Large cancellation amount

Hi,

I would like to raise a complaint on makemytrip.com
Dont ever tickets through them. They charge a large amount for cancellation.
If you paid 5k for booking a ticket, if you cancel, you are going to loose almost 3 K. Which is very large as you know.
They charge a huge amunt for nothing....
WHY?
Please spread this info to all to avoid getting cheated!

Makemytrip.com — reply me asap

Reply us as soon as possible Give us better result and show some good thing of make my trip. Pls do not let us suffer so much.

Dear Jacky1990,

Greetings from MakeMyTrip!!

We were looking into your concern but have found that a few important details are missing.

Please provide us with the following details:
- Booking ID or
- Email address used at the time of booking
We await your response to get the matter checked at our end.

Assuring you best of our services.

Team-MakeMyTrip Care