[Resolved]  Maruti Suzuki — Defective Car

Address:Bangalore, Karnataka

PRATHAM MOTORS PVT LTD-HAHALLIOUTER RING ROAD
#16, BELANDUR, SARJAPURMARTHAHALLIOUTER RING ROAD,


Shame on Maruti as none of the previous complaints were addressed such as
1. None of the doors close properly without using excessive force
2. Defective color of the Car.
3. Rattling Nosie/ vibrating Noise from Drive Side AC Vent even if the AC is switched off.
4. Wet Mud Smell as soon as AC is switched on.
The list goes on & on………

To Add to the list is an embarrassment I faced while on road when the tyre busted all of a sudden and caused a huge traffic jam.
I went to PRATHAM MOTORS PVT LTD-HAHALLIOUTER RING ROAD
#16, BELANDUR, SARJAPURMARTHAHALLIOUTER RING ROAD,
And they informed that they need to inspect the tyre and will let me know within 3 days.
Shame on PRATHAM MOTORS PVT LTD too as they failed to provide me with a spare tyre . I am still without spare tyre and later as any one would suspect , Some one from Pratham Motors sends SMS saying that as per some “forensics investigation” they found that the tyre had busted because of some external Damage
Can some one explain how will tyre burst on the Side near the Steel rim instead at the bottom where the chances are more.
Like always I know I am just wasting my time and energy in sending this Email to Maruti.
I am just creating my documents to take Maruti and Pratham Motors to Consumer Court for cheating with me by selling me a defective Car which has all the problems on the earth.

Sheela Raj
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

I PURCHASED A NEW MARUTI WAGON R DELUX FROM RANA MOTORS AND STILL USED ONLY 1300 KM . I OBSERVED THAT CAR IS DEFECTIVE ONE AS UNDER
1. ON LONG ROUTE AVERGE WITH AC 10 KM / PER HOUR AND WITHOUT AC 11.3
2. IN CITY AVERGE IS 10 KM WITH OUT AC AND WITH AC IS 8.50 KM
3. WITH AC, PICK UP IS VERY POOR

ABOVE FACTS I HAVE ALREADY BRAUGHT TO THE NOTICE OF RANA MOTORS .

I REQUEST TO EXAMINE THE MATTER AND REPLACE THE CAR IMMEDIATELY .

REGDS

CA.N.P. GARG
[protected]
[protected]@REDIFFMAIL.COM
i further observed that maruti has reduced quality just to increase discount or start to sell 2nd hand car . during my short drive of 1300 km i am facing lot of the problem like noise beside poor average
DEAR SIR,

MY VEHICLE DL1CN6709, ENGINE NO D 13A313122 COLOR S.SILVER WAS PICKED AND CHECKED BY SERVICE CENTER OF RANA MOTER AS WELL MARUTI SERVICE CENTER NARIANA, WHERE BY THEY DECLARED MY SAID VEHICLE IS FIT FOR ALL PURPOSE BUT,
SIR, I AM FEELING ASHAMED OF BEING A SWIFT VDI OWNER. WITHIN 18000 KMS, THE SWIFT BELONGING TO A DOCTOR/ ADVOCATE AND BEING DRIVEN BY A SINGLE HAND, HAD CLUTCH REPLACEMENTS DONE ALREADY 1 TIMES, AND NOW AGAIN THE VEHICLE NEEDS UR URGENT ATTENTION.

THE BIGGEST POINT IS, THAT THE LAST TIME AN EXPERT TEAM DIRECTLY FROM RANA MOTOR AND SERVICE CENTER NARIANA DELHI ATTEND THE VEHICLE, AND REPLACED THE CLUTCH PLATES AND DID RESET THE VEHICLE TO FACTORY SETTINGS AT 21000 KM. AND AUURED ME OF EVERY THING GOING TO B FINE NOW ONWARDS...

BUT ONCE AGAIN THE HISTORY HAS REPEATED ITSELF WITHIN 3 MONTHS OF BEING INSPECTED BY HIGH PROFILE PROFESSIONAL TEAM OF EXPERTS FROM MARUTI BUT AGAIN AT 31000 KM, THE VEHICLE IS NEEDING COMPANY’S ATTENTION.

ITS GOOD THAT, HAVING NO FAITH IN COMPANY’S MANUFACTURING AND ITS QUALITY, ITS GREAT THAT I DID TAKE AN EXTENTED WARANTY ALREADY, MUCH AHEAD OF THE EXPIRY OF MY VEHICLE’S WARRANTY.


PLS ADVICE ME TO WAIT FOR UR FAVAOURABLE REPLY OR MAKING THE STORY PUBLIC VIA SOCIAL MEDIA BEFORE PROCEEDING TO COURT OF LAW.

WITH REGARD,
DR ANIL KR GUPTA [protected]

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